Having never stayed at a Hyatt Place before i made sure to get an idea of what kind of hotel it was. It is pretty similiar to a Hilton Garden Inn but better. The staff was at the front door when i arrived and greeted me immediately. They took my name and reservation number and asked "where would you like... more

First, I would rate this hotel very highly and recommend it to anyone. The staff was really friendly and the rooms were a bargain for their size and amenities (great flat screen). The only flaw to the rooms was the placement of the TV directly in front of the half-wall between the sleeping and living areas. Overall, the hotel was... more

I paid and received an email confirmation of my reservation only to arrive that night and be told that the Hyatt Place staff had over booked the hotel and there was no room available. I think this is just unacceptable. Also believe this news was based on the fact that I am an African American. Why I make this assertion?... more

Hotel was your typical Hyatt Place but I believe it was a reverted "Amerisuites" hotel. When we first walked in, the lobby had a strange odor which wasn't very pleasant and was a bit of a turnoff. The staff did greet us right away and were very nice which was a big plus. There are a lot of restaurants within... more

This hotel is a bargain, nice furnishings and big screen plasma TVs in each hotel room. Lobby is nicely furnished and the location is very convenient to everything around Valley View Mall. Would definitely stay again and highly recommend. more

First of all - was on vacation with two teens. Been driving for hours - the hotel is right next to a mall - what else could be better. Incredible tv set-up, 42 inch hdtv with a thousand capabilities. Could have plugged my computer in to it - all connections readily available - and watched a movie. Same goes for... more

We have stayed here twice in the past month. The beds were very comfortable, blackout curtains great, comp. breakfast, good location, friendly staff, two computers in lobby, pool pleasant, fridge in room. They have gone with a very minimal staff model. The breakfast was fine, your usual carbs, fruit, and coffee. If you want more than that, you place your... more

We stayed at this hotel while it was being remodeled, from what was finished when we stayed, this is going to be a beautiful hotel. The indoor heated pool is clean and spacious. The room was newly remodeled and everything in it was brand new. We stayed in a suite and it was rather small by suite standards. There are... more

This was my second time to stay at a Hyatt Place and the second was every bit as good as the first. Hyatt Place Roanoke is located conveniently near the interstate and easy access to shopping and dining. The hotel staff greeted us as we entered and were very professional, prompt, and efficient in assisting us at all times. Our... more