Hyatt Place Roanoke Airport / Valley View Mall (VA) - Hotel Reviews

Also Known As:: Hyatt Place Roanoke Airport/Valley View Mall Hotel Roanoke; Hyatt Place Roanoke Airport/Valley View Mall Hotel; Hyatt Place Roanoke; Hyatt Roanoke; Hyatt Place Roanoke Airport; Roanoke Hyatt

Address: 5040 Valley View Boulevard North, Roanoke, VA 24012 (Formerly AmeriSuites)

Region: United States > Virginia > Roanoke

Amenities:

Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

#10 Business Hotels in Roanoke

#11 Family Hotels in Roanoke

Price Range: $$

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: Great location at Valley View Mall; 2 miles from the airport, 5 miles from downtown Roanoke & 25+ restaurants within a 1 mile. Complimentary shuttle service within a 5 mile radius; including the airport.All rooms are suite style with living & sleeping areas, sofas, 42" HGTV, Free high speed WiFi throughout the hotel. Large indoor heated pool & fitness center. Complimentary hot breakfast. ... more less

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kiremiko99

Senior Reviewer

7 reviews

7 hotel reviews

Reviews in 7 cities

6 helpful votes

“Uncomfortable”

Reviewed June 14, 2013 NEW

Pro: First off, this hotel is in a very convenient location with plenty of stores/restaurants in the immediate area. The pool is nice and seems to be well maintained. Cons: The hotel is old and not really clean. The air conditioner unit seems very old, and you need to wear earplugs at night to drown out the sound. The air... More

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Navymarriedhoney

5 hotel reviews

Reviews in 5 cities

“Overall a great hotel”

Reviewed June 11, 2013

Stayed here one night with my husband and 6 year old. It is a very clean hotel with great rooms and great staff. The room we stayed in was very comfortable. The room had a bed and couch, both were very nice. The breakfast was delicious, best hotel breakfast I have ever come across. The hot water was more just... More

AtlantaPatrick

Atlanta

Reviewer

3 reviews

Reviews in 2 cities

“Nice and clean but kids tv options terrible”

Reviewed May 29, 2013 via mobile

Apparently Hyatt Place has standardized on a new Lodge Net service. Basically this is a new way to charge parents who travel with kids more money. Gone are the days to watch your own DVD's in the room and HP doesn't include free Disney channels like competitors Courtyard Marriott. Instead the only kids channel we got "free" was the Toon... More

First I would like to apologize for your frustration with the kids selection of TV channels. This is something that we are actively working on to improve all of our networking to ensure the most pleasent stay for all travelers. In addition, I would like to thank you for the positive feedback regarding our cleanliness and condition of our hotel.... More

Karen A

Newport News, Virginia

Senior Contributor

44 reviews

4 hotel reviews

Reviews in 8 cities

9 helpful votes

“The staff was great.”

Reviewed May 28, 2013

I guess for the price and the name I expected more. I have never stayed at a Hyatt before it was my first time. The food was good for breakfast. The lay-out of the main lobby is great. One of the elevators broke down and sense it was a holiday week end one elevator was very busy. My husband was... More

I would like to apologize for your stay being so unsatisfying. We do appreciate all the feedback with the issues you had with the shower and the tree blocking your view of the mountains. We have fixed our elevator and apologize for the inconvenience when it was down. In addition I would like to thank you for the positive feedback... More

Misterduke1

Oxford, North Carolina, United States

1 helpful vote

“Feels like home!”

Reviewed May 18, 2013

I travel almost every week. At a certain point this gets very old. But, once a month I have to journey over to Roanoke Va.for 3 or 4 days. New to the area,I didn't know much about it. Someone asked where I was staying and he said I should check out Hyatt Place.. I did. That was 3 years ago.... More

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Thank you so much for your extended loyalty going on 3 years now. It is so satisfying to all of our staff to serve long term guests such as you. We do our best to ensure your exact words "feels like home" with all of our guests. I hope to see you soon in the coming weeks! More

Becky D

4 reviews

“becky4103”

Reviewed May 14, 2013

Went there for a wedding. I was very happy to see that the rooms are very clean, Staff was excellant. They made us feel very welcomed. Breakfast was excellant and plenty of items to choose from. If we ever go back we will for sure stay here. Price was fair. Pool was very clean. We stayed an extra night. Everyone... More

See 3 more reviews by Becky D for Roanoke

We are so happy that you came to Hyatt Place for your travel needs during such a special event. We have a great staff here and I assure you I will pass your kind words on to the team. It is our goal to have every need meet in your stay and we are happy that your family was able... More

Dick40586

Damariscotta, Maine

Contributor

20 reviews

6 hotel reviews

Reviews in 14 cities

2 helpful votes

“Very clean and convenient”

Reviewed May 12, 2013

This facility has the appearance of being brand new. It was a little tricky to locate because it is in/behind a large business park. I trusted my GPS and it lead us right in. There are a number of family restaurants in walking distance. The creative layout of the room was new to us and we liked it a lot.... More

Thank goodness for GPS!!! Our parking lot can be a little tricky with being so close to the mall and all the restaurants located so close by. We appreciate all the details that you noticed and the creativity that Hyatt has put into our brand. We hope to see you again when your travels bring you back to Roanoke. More

Staceyrenee23

Tazewell, Virginia

1 review

“FABULOUS!”

Reviewed May 4, 2013 via mobile

Wow! I've never stayed anywhere quite this expensive. I was in the area to take my nursing boards & decided to treat myself & friends to a nice place. We were amazed at this place. Everything was great. Beautiful place. Rooms were cozy & clean. Breakfast was just right & the pool was clean. This hotel even SMELLED fabulous. That... More

Thank you for the kind feedback. We are so happy that you were able to "treat" yourself to the Hyatt experience and you were able to enjoy many of our amenities such as the complimentary breakfast and our pool! It is my hope that we were able to take some of the stress away during such an important time taking... More

Kirbyk

Virginia

Top Contributor

79 reviews

16 hotel reviews

Reviews in 22 cities

20 helpful votes

“Seen one, you've seen them all, but...”

Reviewed April 26, 2013 via mobile

If you travel very much you probably already know that each Hyatt Place is virtually identical to every other one. This is true from the lobby layout to the pictures in your room. So I suspect you either like them or don't. My expectations are not high so I took a sure thing. The remarkable difference at check-out is worth... More

I am happy to hear that as a brand we show consistency where ever you may travel in the country. In addition I am very excited that we had one thing that stood apart with our customer service offering to shuttle you to the conference you were attending and going above your expectations. It is my hope that memories such... More

Omar G

3 hotel reviews

Reviews in 3 cities

“Not impressed”

Reviewed April 24, 2013 via mobile

Not a very good experience at this hotel. It was awkward to get into the hotel. Missed the turn a couple of times. Once I got into the hotel and checked in, I could not get into my room. The key would unlock the door but when you would turn the handle, it would not open. Had to lug all... More

I want to apologize for the frustrations that we caused during your trip to Roanoke. The items mentioned are totally unacceptable and I can assure you they are being address for guest safety and comfortably. Comments such as yours continue to assist us improving our service and quality every day. It is my hope that you will contact me directly... More

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Hyatt Place Roanoke Airport / Valley View Mall Hotel

Hyatt Place Roanoke Airport / Valley View Mall

130 reviews from our community

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