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Hyatt Place Roanoke

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5040 Valley View Blvd N, Roanoke, VA 24012 (Formerly AmeriSuites)
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1 room 1 adult
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Hyatt Place Roanoke
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313 Reviews from our TripAdvisor Community

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newport news, va
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I traveled to Roanoke to visit a family member in the hospital. We found the Hyatt Place and booked because of a great price. We travel all over the world and have stayed in a lot of hotels. This Hyatt is outstanding. First of all the staff is amazing. You feel like you are in your living... More 

Helpful?
1 Thank lindabail
Lynne L, General Manager at Hyatt Place Roanoke, responded to this review

Thank you so much! I will certainly share this with our staff and we will celebrate! Please come stay with us when your travels bring you back to Roanoke! More 

Philadelphia, Pennsylvania, United States
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Really enjoyed my stay here, the staff were friendly and accommodating - even when weather conditions were not ideal, one of the women working took me in the hotel shuttle to the airport. Good free breakfast as well as food to buy - try the chocolate chip cookie warmed up - heaven! Room was nice and big, bed was comfy.

Helpful?
Thank Beckie H
Lynne L, General Manager at Hyatt Place Roanoke, responded to this review

Thank you so much! Next time try the Peanut Butter Chocolate Chip cookie - tell the staff that it is on me:) More 

Houston, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

The room was great - sectional sofa with huge TV that you could see from living room or from bed. Super comfy bed. Very quiet considering next to highway and airport. Breakfast was very good. Staff was top notch - everyone we spoke with was very friendly. They allowed my daughter to visit room and lobby with her small dog.... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Thomas E
Lynne L, General Manager at Hyatt Place Roanoke, responded to this review

Thank you and we look forward to being your host each time that you visit your daughter. More 

Georgia
Level Contributor
192 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The Hyatt place in Roanoke VA is a nice hotel located less than 5 min from the airport with free shuttle. I found the hotel to be avery nice and suited my needs for an overnight stay. The room was large with a full size wrap around sofa with ottoman along with a nice desk area if you needed to... More 

Helpful?
Thank Flying4
Lynne L, General Manager at Hyatt Place Roanoke, responded to this review

Thank you so much for the kind review! We are working for a solution to the limited outlets in the rooms and I apologize for any inconvenience. I am so happy to hear that you were happy with the staff. Please come see us again! More 

Macon, Georgia
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This is an older Hyatt, but I'm pleased to say the heat was working just fine. The carpet in my room could have stood to be replaced, but the room itself was fine. This hotel is near the Roanoke airport and a local mall. There are a number of chain restaurants close by. Breakfast was fine. If you're driving on... More 

Helpful?
Thank limegreenchalk
Lynne L, General Manager at Hyatt Place Roanoke, responded to this review

Thank you for your review - it is difficult to assist with these comments when we don't know the rooms number! Our carpets were replaced last year. More 

Darien, Connecticut
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 7, 2016

Stayed here during a roadtrip through the US with my wife and 3 kids. I can easily say that this was by far the best "road hotel" that we stayed at. Very clean and spacious room, with plenty of space for the whole family. Great breakfast (included in the price). Overall, this hotel offers an amazing value for the price!

Helpful?
Thank FabMiranda
Lynne L, General Manager at Hyatt Place Roanoke, responded to this review

Thank you so much! We hope that we are always your choice on your family road trips! More 

orlando, florida
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed January 1, 2016

I had read some of reviews. Have also stayed in Hyatt's previously. This one is a big disappointment. # 1 - First room we were given,,when opened the door, had the stinch of cigarette smoke. Very overwhelming. Immediately went downstairs, desk clerk apologized and said there is no smoking in any of the rooms. We were given another room. As... More 

Helpful?
Thank wandaoforlando
Lynne L, General Manager at Hyatt Place Roanoke, responded to this review

I am so sorry that we disappointed you! We are a non smoking hotel and are having difficulty removing the signage as it discolors the wall vinyl. We would hope that you might give us another try.. More 

United States
1 review
3 of 5 stars Reviewed January 1, 2016

Overall experience was average. Breakfast was not on par. Eggs were not rotated. Staff held personal conversation within listening distance of guess. In need of customer service training. Fitness room is long over due for a remodel.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Robert S
Marietta, South Carolina
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 31, 2015

The hotel was superior to others in the same price range. Our room was large and comfortable, with a separate sitting area, bar, and small refrigerator. The front desk staff were friendly and helpful. The breakfast selections were more varied than other buffets we have seen, including fresh hot breakfast sandwiches. We will definitely try more Hyatt Place hotels in... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank 3rdDaughter
Lynne L, General Manager at Hyatt Place Roanoke, responded to this review

thank you so much! I will celebrate your comments with the staff! Hyatt Place appreciates your business More 

Harrison Twp., United States
1 review
4 of 5 stars Reviewed December 30, 2015

I love all the Hyatts and this one was no exception. Easy to check in and out. Room was clean, good WIFI. Not much in the way of things to do around the hotel. There are food options around, but most of the restaurants closed early.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Joshua S
Lynne L, Manager at Hyatt Place Roanoke, responded to this review

Thank you so much for your review of the hotel.. Usually the mall and restaurants are open until 10 and we are happy to shuttle our guests downtown less that 3 miles away. More 

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