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Holiday Inn Roanoke - Tanglewood

#16 of 39 Hotels in Roanoke
Certificate of Excellence
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4468 Starkey Road Southwest, Roanoke, VA 24018
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1 room 1 guest
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Holiday Inn Roanoke - Tanglewood
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306 Reviews from our TripAdvisor Community

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    56
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
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English first
  • All months
    (306)
  • Mar-May only
    (56)
  • Jun-Aug only
    (100)
  • Sep-Nov only
    (85)
  • Dec-Feb only
    (65)
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There are newer reviews for Holiday Inn Roanoke - Tanglewood
See the most recent reviews
Conway, South Carolina, United States
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 15, 2013

We stayed here because it was close to where our son and his family live. Cost was a little more than what we like to pay but overall everything was good. Close to shopping and restaurants. Was very comfortable (we had a 2 queen bed unit w/tv, microwave, & small fridge. Could keep an eye on our vehicle parked in... More 

Was this review helpful? Yes
Paul W, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Thanks so much for taking the time to review our property. We're so glad that you enjoyed your stay, and our staff in the Elephant Walk will be pleased to see that you had time to stop in and see them also. Please come see us again next time you're in town. Travel Safe More 

Petersburg
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 12, 2013

..We have stayed at The Holiday Inn Tanglewood Roanoke Virginia for a number of years. they are Pet Friendly this is very important to us as we have a Petite Minature 8 lb Female Dachshund Our Pride and Joy. The rooms are excellent , comfortable and completely to your needs.Service , Front Desk, Housekeeping,Maintenance, Restaurant Staff Great.....Always friendly , great... More 

Was this review helpful? Yes 1
Paul W, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Thanks so much for reviewing our property, and for being such a loyal customer. We truly can't wait to see you again soon! And yes, we love our little fury friends as well. I will share your kind words with our staff in all the departments and let them know how much you appreciate them. Thank you again, and we... More 

Charlotte, North Carolina
Level Contributor
142 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed August 8, 2013

We stayed here for the location which was as promised - about 2ish miles from the Blue Ridge Parkway. It was adequate for one night but we wouldn't have stayed for two nights. Our room was one of the updated rooms including an HDTV. The bed was comfortable enough. I had to ask the front desk for pillow cases for... More 

Was this review helpful? Yes 1
Paul W, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Thank you so much for reviewing our property and letting us know how we can improve. I'm glad to see that overall you enjoyed your stay, the HDTV's are a new addition we added along with the recent renovation to the property. I'm so sorry about the issue with the toilet, thank you for bringing that to my attention, we've... More 

roanoke
1 review
5 of 5 stars Reviewed August 8, 2013

After poor planning when I arrived in Roanoke to visit friends. I could not find a hotel that would rent without a credit card. Luckily, when I spoke with Jessica she was able to rent me a room using my id and a cash deposit. She was truly wonderful. All the staff were polite and courteous.I would recommend this hotel... More 

Was this review helpful? Yes
Paul W, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

I'm so glad that you took the time to review our property and let us know how your stay was. I know it's hard sometimes to find a hotel that will accept a cash paying guest, but I'm glad you stumbled on to us. Jessica was so excited about your review, and I've shared this review with our management team.... More 

Ashford, United Kingdom
Level Contributor
321 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 493 helpful votes
3 of 5 stars Reviewed August 5, 2013 via mobile

Maybe I have been in too many Holiday Inns because I have started to compare carpets. This one has the cleanest so far. One thing I hate is dirty or worn carpets and in some HIs the carpets are so dirty you try and walk round the edges. The rooms are fine, good air cond., beds small, bathroom good. Restaurant... More 

Was this review helpful? Yes 1
Paul W, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us. I'm glad to see that you enjoyed your stay and we hope you'll return again soon! Our carpets are new actually, just like the rest of the property (we just finished a renovation product that updated the entire hotel and restaurant). Thanks again... More 

Wi.
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 4, 2013

Old hotel, but updated nicely. Rooms good size. Bed & bathroom very clean. Nice outdoor pool. Staff very nice. Received free breakfast with softball team. It was the same thing everyday! Would stay again if in area.

Was this review helpful? Yes
Paul W, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Hopefully we get to see you again in the future! And I'm so happy to see that you enjoyed your stay with us. I know that travel with sports teams can be stressful, but I'm glad to see that we delivered at outstanding stay for you and your team! Good luck in the future and please travel safe! More 

Erwin, Tennessee, United States
1 review
4 of 5 stars Reviewed July 31, 2013

The condition of the motel was very good, but the staff is what made my stay as pleasant as it was. I feel like I've made two new friends who I hope to see again. Matthew Thomas was a very pleasant, friendly and helpful gentleman. I looked forward to seeing him each of my five mornings in Roanoke. Mr. B... More 

Was this review helpful? Yes
Paul W, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

I'm so glad that you enjoyed your stay with us. We just finished a complete renovation of our property, and we're excited about the new product we offer, but what we pride ourselves on is our service. I'm so very pleased that Matthew and B were able to deliver such an excellent time for you. I will be sharing this... More 

Toronto, Ontario, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 25, 2013

we were on motorcycles on the Blue Ridge Parkway,this is at mile marker 121.9 .it was chilly, wet and we were tired and found this place,they let us park our Bikes under the over hang in front and found them to be friendly, and polite,the room was very clean, went out of there way to help, visiting from Canada

Was this review helpful? Yes
Paul W, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Dear Bill L, Thank you for taking the time to let us and others know how your stay with us was. We love our bikers, and we always try to make them feel at home here with us. I hope you enjoyed your time on the Blue Ridge Parkway, did you know that we are the closest full service property... More 

Winston Salem, North Carolina
Level Contributor
234 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed July 24, 2013

I stopped here again after a not so good experience and was very pleased to find the hotel back up to Holiday Inn standards. Everything was perfect and staff was super!!!! Do stop here when in Roanoke and you will be very well taken care of if you get the same great service I received.

Was this review helpful? Yes
Paul W, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Thanks for giving us another shot at providing the kind of service you deserve. We're all very excited to see that you came back and were willing to let us show you how we've improved upon our product and services! The entire hotel is new, and the renovation is done! Please let me know if you plan to come back,... More 

Richmond, Virginia, United States
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 23, 2013

The rooms were like most other Holiday Inn's, comfy, but nothing fancy. Everything was clean, and the staff were very friendly. We dined at the restaurant, and it was very good with reasonable prices. The kids also enjoyed the pool. All in all, it was a nice weekend getaway. Next time I think we'll stay closer to downtown, though.

Was this review helpful? Yes
Paul W, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Thanks so much for staying with us and for letting us and others know how your stay was. We enjoyed having you and your family with us for the weekend, and I'm glad the weather held out so you could enjoy our pool. Our restaurant staff will be excited to hear that you were pleased with the food and service... More 

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