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Holiday Inn Roanoke - Tanglewood

3.0 of 5 4468 Starkey Road Southwest, Roanoke, VA 24018
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Certificate of Excellence 2014
Holiday Inn Roanoke - Tanglewood
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Holiday Inn Roanoke - Tanglewood
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257 reviews from our community

Traveler rating
    104
    73
    50
    18
    12
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50
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89
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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    (257)
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    (29)
  • Jun-Aug only
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There are newer reviews for Holiday Inn Roanoke - Tanglewood
See the most recent reviews
Chicago, Illinois
Top Contributor
215 reviews 215 reviews
44 hotel reviews
107 helpful votes 107 helpful votes
3 of 5 stars Reviewed November 29, 2014 via mobile

Room was large and well appointed, but has an annoying heater that cycled noisily all night. It was pretty generic, but I would stay here again. I really can't remember much more even though I only stayed here a week ago.

Was this review helpful? Yes
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Roadbirds, Thanks so much for the review. We are in the process of weeding out our older units. If it wouldn't be too much trouble for you to give me a call and let us see what room you were in so that we could get that issue resolved as soon as possible. That would be great. Hope to hear... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 27, 2014 via mobile

visited the hotel for Thanksgiving, rooms and food were awesome! This will become our new tradition. Was greeted with a smile arriving and leaving. The front desk manager Alisha was so accommodating. The General Manager Rohan was such a delight. We couldn't ask for better service.

Was this review helpful? Yes 1
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Bbrooker, Thank you so much for your kind words. We live to please around here, And I am glad to hear that you left satisfied! Our Thanksgiving buffet is quite amazing. We also offer that for Easter and Mother's Day as well. We will be lgad to see you again next year, if not before. -Alisha Peppers Front Desk Manager... More 

Wirtz, Virginia
2 reviews
5 of 5 stars Reviewed November 27, 2014

We enjoyed Thanksgiving dinner at this hotel and we felt right at home!!! The service was professional yet friendly. The selection of food was great and we will be back for sure. It was a great central location for family from Blacksburg and Smith Mountain Lake.

Was this review helpful? Yes
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

KarenM, I am so glad that you enjoyed our buffet. I am always amazed at how many different choices that are offered. We hope to see you again soon. -Alisha Peppers Front Desk Manager Holiday Inn Tanglewood More 

Upper Marlboro, Maryland
Contributor
12 reviews 12 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 21, 2014

Although my stay was short, it was enjoyable. The check in experience was quick, friendly yet professional. The bar/lounge experience was awesome; entertaining, service was excellent and the company great. I will return

Was this review helpful? Yes 1
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Benita Y, Thank you so much for your kind review. It is much appreciated! I am glad that you enjoyed your stay and took advantage of our bar. Hope to see you again soon. -Alisha Peppers Front Desk Manager Holiday Inn Tanglewood More 

Midwest
Top Contributor
59 reviews 59 reviews
28 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 18, 2014

Only complaint is no indoor pool for granddaughter. If you've seen my other reviews you know late checkout is important to me so 4 year old granddaughter can play in room to her mom finishes her seminar at 3pm. This hotel gladly gave us a 2pm late checkout. Some won't go past noon. Breakfast buffet was not free but very... More 

Was this review helpful? Yes
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Traveltoomuch2008, Thank you so much for your review. I love to see these types of reviews. I am so glad that we were able to help you out with your grand daughter. I am also glad that you enjoyed our hot breakfast buffet. We do have rates that include breakfast at a discounted rate, for future stays. We hope to... More 

Franklin, Kentucky
Top Contributor
253 reviews 253 reviews
53 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed November 18, 2014

Recently I had the opportunity to stay at the Holiday Inn Tanglewood. The property is well keep, clean and staffed with polite and helpful staff. Upon check-in the staff was very helpful answering questions pertaining to the hotel’s location and the sites in the area. My room was very nice, clean, and inviting. The hotel itself is just minutes from... More 

Was this review helpful? Yes
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

DrMarc9491, Thanks for the review. I am glad that you enjoyed your stay with us. I am saddened that you didn't enjoy our breakfast, but am glad that you took advantage of the local eateries. Hope to see you again soon, -Alisha Peppers Front Desk Manager Holiday Inn Tanglewood More 

New Bern, North Carolina
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 18, 2014

I recently stayed here for a seminar being held at the hotel. I stayed for five nights and couldn't have been more pleased. The hotel staff was outstanding. During the entire week, I never walked past a staff member (front desk, housekeeping or maintenance) that didn't say hello and greet me with a smile. The other bright spot at this... More 

Was this review helpful? Yes
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Newbern2014, I am so glad that we exceeded your expectations, all the way around! I am also glad to hear that all of our staff is as friendly as we think they are! Hope to see you again soon, -Alisha Peppers Front Desk Manager Holiday Inn Tanglewood More 

Staunton, Virginia
Contributor
13 reviews 13 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 30, 2014

We booked this room as a Priceline Express Deal. It was a good value considering the low price we paid. The front desk clerk couldn't have been friendlier or more helpful. The room was clean and the bathroom was well lit with larger fairly soft towels. The beds were very firm but we all agreed we got a good night's... More 

Was this review helpful? Yes 1
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

McAngMol, Thank you for your review. I am glad that you enjoyed your stay with us and hope to see you again. I also appreciate the feedback. I will definitely be passing all of this information onto our chief engineer. If it wouldn't be too inconvenient, could I get you to e-mail me and give me what room you stayed... More 

Stafford, Virginia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 30, 2014

I have stayed at this Hotel several times over the past few years and it has been one of the best experiences I have had. walk thru the doors and meet with a smile, had a room key in under 2 min. the staff from the desk, to the maids, and even the janitor had smiles and said hello as... More 

Was this review helpful? Yes
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Marty O, I am so glad that you have made this your home away from home. We are glad that we can make you feel like part of the Holiday Inn Family! Can't wait to see you and the crew again! -Alisha Peppers Front Desk Manager Holiday Inn Tanglewood.com More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 26, 2014

I attended a friend's wedding reception at this hotel and was quite pleased with the hotel. The staff members were accommodating and very pleasant. We had a great time! I would definitely visit again.

Was this review helpful? Yes
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Alisha W, Thank you for the review. It's harder to please guests when they don't actually stay with us. But we appreciate your enthusiasm to come back and see us! -Alisha Peppers Front Desk Manager Holiday Inn Tanglewood More 

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Additional Information about Holiday Inn Roanoke - Tanglewood

Address: 4468 Starkey Road Southwest, Roanoke, VA 24018
Phone Number:
Location: United States > Virginia > Roanoke
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Roanoke - Tanglewood 3*
Number of rooms: 196
Reservation Options:
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Also Known As:
Holiday Inn Roanoke - Tanglewood Hotel Roanoke
Holiday Inn Tanglewood
Roanoke Holiday Inn
Hotel Style:
#7 Business Hotel in Roanoke

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