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Holiday Inn Roanoke - Tanglewood

#16 of 39 Hotels in Roanoke
Certificate of Excellence
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4468 Starkey Road Southwest, Roanoke, VA 24018
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1 room 1 guest
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Holiday Inn Roanoke - Tanglewood
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306 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Culpeper
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

We stayed three nights, attending a small (around 75 persons) conference and found the facilities well suited and the staff willing to go above and beyond expectations in working with us. I had called the day prior to check in requesting a ground floor room and spoke to Mahir. When I arrived the next day he remembered me. He was... More 

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Cleveland, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

No free breakfast. Room was adequate. Shower curtain was stained. Air conditioner was broken both nights we stayed. Maintenance tried to enter the room before 10am both mornings. When we returned to the hotel on the second night, the air conditioner was taken apart and the front piece was just laying in the room. Hotel let us have breakfast for... More 

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Alexandria, Virginia
1 review
2 of 5 stars Reviewed 2 weeks ago

I travel at least 2 weeks out of every month, so I am used to the differences in cleanliness at hotels. However, out of all the hotels in which I've stayed, this one by far had the worst carpets. I always wear socks in hotel rooms knowing the floors don't get steam cleaned often, but my socks weren't just dirty:... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Dear Elizabeth F, We appreciate your feedback regarding our property. I am sorry for the inconvenience you had with the cleanliness of the carpets. Please know that we will surely look into this and will clean all of them. We greatly appreciate your feedback as this gives us the avenue to improve on our guest satisfaction. We hope to have... More 

Salem, Massachusetts
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The beds are clean and comfortable. The staff members were very helpful and kind. The parking was ample. The pool was beautiful. It was a nice stay. The hotel is a bit on the run down side. In fact, when we first arrived, we immediately began discussing whether we should stay the night (it was already late) and just go... More 

Was this review helpful? Yes
PatelR158, Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Rohan Patel AGM More 

SW Illinois
Level Contributor
89 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 5 weeks ago

My husband and I were traveling the Blue Ridge Parkway and needed a place to stop for the night. Our options along the Parkway were exceptionally limited, so we chose to get off the Parkway and figured that we'd be able to find a nice place in Roanoke. And we did in the Holiday Inn. The room was good sized... More 

Was this review helpful? Yes
PatelR158, Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Rohan P Manager More 

alexandria, virginia, usa
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed July 23, 2015

Clean room friendly/helpful staff close to places to eat close to the hwy Ok so i do have one complaint: i wish they had continental breakfast but there is a restaurant built into the hotel and a Panera bread just a short walk/drive down the street.

Was this review helpful? Yes 1
PatelR158, Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. We do offer continental or full hot buffer breakfast package. Please contact me directly next time you are in town, so... More 

Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 17, 2015

Enjoyed the stay. Very nice and helpful staff. Only negative part at all was one elevator was down and Laundry room was a little expensive. Clean facility. Breakfast was good as well. Would stay there again.

Was this review helpful? Yes
PatelR158, Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Thank you for your candid review. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Rohan P AGM More 

Nashville, Tennessee
Level Contributor
63 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed July 13, 2015

I rated this hotel average and I don't mean it in a bad way at all...it's an average Holiday Inn. It was clean and fine for one night. We were traveling back from DC, did some hiking in the Shenandoah that morning and Roanoke was on our way home. It made for a perfect pit stop! We had our dog... More 

Was this review helpful? Yes
PatelR158, Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Thank you for your candid review. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Rohan P AGM More 

Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 12, 2015

I have stayed at this hotel several times. They have completely renovated the entire property. The outside has been completely updated and it really is nice. When I booked the room it was the least expensive place in Roanoke, VA for the time I visited. The staff was excellent and the rooms were nice.

Was this review helpful? Yes
PatelR158, Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Dear Ron B, Thank you for your candid review. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Rohan P AGM More 

New York City, New York
Level Contributor
60 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed June 30, 2015

Stopped here on our Blue Ridge parkway road trip. Clean, comfortable pet friendly hotel in a convenient location. Elephant Walk Lounge is a perfect spot for a nightcap or to watch sports. Friendly staff ready to assist with recommendations for any of your needs.

Was this review helpful? Yes
PatelR158, Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Dear DosDragones, Thank you so much for your candid review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Rohan Patel AGM More 

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