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Holiday Inn Roanoke - Tanglewood

#13 of 38 Hotels in Roanoke
Certificate of Excellence
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4468 Starkey Road Southwest, Roanoke, VA 24018
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Holiday Inn Roanoke - Tanglewood
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297 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York City, New York
Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stopped here on our Blue Ridge parkway road trip. Clean, comfortable pet friendly hotel in a convenient location. Elephant Walk Lounge is a perfect spot for a nightcap or to watch sports. Friendly staff ready to assist with recommendations for any of your needs.

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Charlottesville VA
Level Contributor
128 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 1 week ago

This Holiday Inn has been there for a while (probably late '70s or early '80's) but it remains a solid choice for lodging in the South Roanoke area. Rooms are nicely appointed and don't appear to show much wear, although one thing that does date the room is a lack of electrical outlets in the area where one would set... More 

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PatelR158, Director of Sales at Holiday Inn Roanoke - Tanglewood, responded to this review

Dear Cville Mike, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Thank you for your suggestion about electrical outlet. I am very pleased to inform you that the issue... More 

Ireland
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here as part of an ATI tour. I had a lovely room with fridge and microwave. There was a coffe machine also. The pool area was very quiet, great for relaxing after a busy day sightseeing. I would love to stay here again.

Was this review helpful? Yes 2
PatelR158, Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Dear Annie0803, We greatly appreciate your time reviewing us. Honest feedback like yours is very important for us and it motivates us to get even better at what we do. Guest satisfaction is our top priority and I am honored to know that you enjoyed your stay with us. We look forward serving you in near future. Rohan Patel Manager More 

Perth, Australia
Level Contributor
135 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here as part of an ATI tour. The hotel has large well appointed rooms. Has a great lobby and a nice pool area. There is a restaurant on site and a fridge and microwave in each room. The staff at the front desk are excellent and really helpful.

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PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

CLC146, I am so glad that you got to stay with us during your travels. I am even more glad that our property was to your liking. Our property is nestled right in the middle of the Roanoke Valley, and we have a lot to offer the everyday guest. I hope that you took some shopping in during the evening... More 

Salem, Virginia
1 review
5 of 5 stars Reviewed 2 weeks ago

This is the most sci-fi convention friendly hotel around. They are always helpful and nice. Always have a positive attitude about their jobs. Quick and on the spot. This from the top level all the way down to the lower levels. I can't praise them any more highly, except to say THANK YOU!!!!

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PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

RPG-Man, Thanks for your review. Those were very kind words. We always have a blast when the Mysticon convention is here. Can't wait until next year! More 

Roanoke, Virginia
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

The room was clean and comfortable. Room Service is offered by the restaurant located in the hotel! Food was awesome and had a wide selection of options. The hotel's Wi-Fi signal was excellent which is a HUGE bonus as far as I am concerned!! I will definitely recommend this hotel for out of town friends.

Was this review helpful? Yes 1
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Kmp183, I am so glad to hear that your stay was as expected. Thank you so much for sharing your experience with the world. We hope to see you again. More 

Nuneaton
Level Contributor
70 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed 4 weeks ago

After booking a King room several months ago we were told on checking in that there were no King Rooms available. However, the staff offered to upgrade us to a queen room with a jacuzzi . Sounds good doesn't it! On entering the room we found it dominated by the jacuzzi which was more like a hot tub (size wise)... More 

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PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Sevvynuneaton, Thank you for your review. I am so sorry taht your stay with us was less than desirable. I will definitely be passing this onto my general manager for review. The staff that we have here are beyond amazing. They are here to please you, our guest, in any way possible. Please let me know if there is anything... More 

Rochester, New York
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed May 26, 2015

This property exceeded my medium/high expectations for cleaniness, convenience, and value. It is deserving of its current online rating. Ample parking with good perimeter lighting. Night Manager was friendly and engaging; check in was fast and carefree. Noise from attached nightclub was not a concern in my third floor room. Mattress/comforter/pillows/linens/towels/tub/shower were perfect. Only concerns were (a) loud voices in... More 

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PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

jimdandy55, Thank you for such a lovely review of our property. I am glad that we exceeded your expectations all the way around! We hope to see you again soon. -Alisha Peppers Front Desk Manager Holiday Inn Tanglewood More 

Amarillo, Texas
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed May 26, 2015

Usually I do not leave negative reviews unless I just cannot justify not telling about my experience. We booked the room on Hotwire the day before, but when we got there we were given a smoking room. When we went to request another room, they stated that they were fully booked. We were exhausted already from traveling for days, plus... More 

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PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

InHisBalloon, Thank you for sharing your feedback to other viewers. I did want to clarify a few things though. I apologize that you had a smoking room. When a room is booked as run of the house, you are given what we have left over. That is standard at any hotel. I know that it can be aggrevating, but it's... More 

Downingtown
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 26, 2015

With its well-lit, expansive corridors, high ceilings and lighting fixtures out of the 70s, this establishment offers a sense of what a treat a Holiday Inn meant forty years ago. Despite a busy weekend due to Virginia Tech's commencement, check in was very friendly and efficient. The large room offered a comfortable bed. The rugs and fixtures appeared clean, although... More 

Was this review helpful? Yes 2
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Thomas H, Thank you for your feedback. We have renovated over the years. The last being about 3 years ago. We are constantly updating things here and there. But I'm glad you appreciated our taste. You seem genuine about it. Our breakfast buffet was not like an Express, because, well, we are not an express. We offer a different product.... More 

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