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All 38 Roanoke hotels

Holiday Inn Roanoke - Tanglewood

3.0 of 5 Hotel   |   4468 Starkey Road Southwest, Roanoke, VA 24018
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Ranked #12 of 38 Hotels in Roanoke
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Rodney T
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237 reviews from our community

Traveler rating
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    47
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

I've been coming here for 3 years on business. I have to say that this hotel is by far one of the best I've stayed at. The staff is superb. They are very friendly and know a lot about surrounding places of interest. I will continue to come here every year. I would recommend this hotel to anyone!

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Chesapeake, Virginia
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I spent 3 nights here as part of a convention. My room air conditioner had to be set at 60 degrees to get the room cool. It took about 2 days to get the room comfortable. The second day, we noticed after cleaning the bathroom, the hotel staff left the cleaning rag in out clean towel rack. Later that afternoon,... More

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PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Zach B, Thank you so much for your review. We were so glad to have your group in last weekend. Everyone seemed to have had a blast! I am very sorry to hear that you experienced some unfavorable issues during your stay with us. I wish we were made aware of the air conditioning issue so that we could have... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We stayed at this hotel for 2 nights for a friend's wedding. The price was reasonable (it was part of their wedding block) and overall the hotel was nice. Everything in the lobby and in our room seemed clean, and the front desk staff was very friendly and got us checked in quickly. Our room was a little on the... More

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PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Jlk9r, Thank you for your review. I am glad to hear that you had a pleasant stay with us. I apologize for the air conditioning unit. I would appreciate if you could send me some information so that I know what room needs to be looked at. I hope the other wedding guests enjoined their stay such as you have.... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our stay was great with outstanding customer service and the room was clean and comfortable. HK was our attendant and she did above and beyond to ensure that the room was clean!! I would stay at this property again and recommend it to others.

Was this review helpful? Yes 1
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

PriscillaM, I am glad to hear that you had an amazing stay with us. HK is a great asset to our property. Hope to see you again. More

Chevy Chase, Maryland
Senior Contributor
47 reviews 47 reviews
41 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The Holiday Inn Tanglewood is an old property, and it shows. Rooms are cramped and dark, with a tiny window. The lobby is depressing, and the property overall lacks charm. The worst thing, however, was the quality of the mattress. My room had two double beds (NOT queen), and the mattress felt like the guest room mattress at my grandmother's... More

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PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

pricelinetraveler, Thank you so much for your review, As we all know the main point of a review is to give your personal opinions about your stay at our property, and we greatly appreciate your feedback. We recently renovated our property. Some people love it, others not so much. As a manager, I wish that you had come and expressed... More

Manchester, Maryland
1 review
1 of 5 stars Reviewed 3 weeks ago

I booked my July stay online in June at this hotel. My credit card was charged immediately and then a week later the charge was taken off. I selected the breakfast plan to be included with my stay. When we double checked with the receptionist to make sure breakfast was included. She assured me it was. We proceeded to our... More

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oakwood va
Contributor
17 reviews 17 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

this hotel I all the way on the other end of Roanoke from the airport which was about 7 miles, but its in a nice quiet neighborhood. I was welcomed at the check in desk by a nice lady and gentleman. they were friendly and good at their job. it seemed like check in only took 2 minutes until I... More

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PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Jeffb, I am so glad that you enjoyed your stay at our property. I love to see reviews like this one! We look forward to seeing you again in the near future. More

Walton, Kentucky
Top Contributor
51 reviews 51 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The room was clean and the bed was comfortable but this is an older hotel that seems to be on the decline. the air conditioner was noisy, the landscaping was full of weeds, the furniture In the common areas was dated and worn. The staff was friendly and the room rate was reasonable but I'll spring for a nicer hotel... More

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PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

I am so sorry to hear that your stay was not perfect with us. I will definitely pass on the AC issue and get that taken care of. The same goes for the landscaping issues. We have been concentrating on the inside, and I think we need to address the outside. With fall in full force, a few touches would... More

Hiram, Georgia
Top Contributor
61 reviews 61 reviews
9 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed September 19, 2014

While traveling up to the Washington, DC area for a short vacation and sightseeing, my family and I stopped at this hotel for just a one night stay before getting back on the road and driving. We arrived late at night on our check-in day and the hotel front desk greeted us warmly and got us checked in to our... More

Was this review helpful? Yes 2
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Thank you so much for taking the time to give us a warm review. I am so happy to hear that you enjoyed your stay with us, even though you were not feeling well. We were glad to have you. And yes, I wish we had a pool that stayed open year round! I hope you got over your cold,... More

Christiansburg, Virginia
2 reviews
4 of 5 stars Reviewed September 16, 2014

For the 4th year in a row, we held an annual event at the Holiday Inn, Tanglewood, Roanoke, Virginia. Each year, I continue to be amazed at the exceptional customer service the hotel staff provides, especially their staff member named Ami. He is wonderful!! The entire staff is very accommodating and works diligently to meet our needs throughout the entire... More

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PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

It is always a pleasure to hear when our guests are amazed! We love having you all every year and hope that your event was a success. Yes, our boxed lunches were delicious. I will also extend my invitation for you and others to come have a meal in our restaurant. The food is beyond amazing! Hope to see you... More

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Additional Information about Holiday Inn Roanoke - Tanglewood

Address: 4468 Starkey Road Southwest, Roanoke, VA 24018
Phone Number:
Location: United States > Virginia > Roanoke
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Roanoke - Tanglewood 3*
Number of rooms: 196
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Also Known As:
Holiday Inn Roanoke - Tanglewood Hotel Roanoke
Holiday Inn Tanglewood
Roanoke Holiday Inn

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