We stayed on the 4th floor. Our room was probably renovated recently which was nice. But the A/C did not work properly. We could not get the fan to run continuously. When the A/C unit cycled off for a while we roasted. It was so stuffy and hot. The front desk did not care and did not nothing to help... more

On a recent trip to Roanoke I had the pleasure to stay at the Holiday Inn Tanglewood in Roanoke. The new look was awesome. As always the staff went out of their way to make sure that what was starting out to be a "bad" trip turned around quickly. They made me feel welcome. Thank you so much. more

We stayed here on a weekend trip for hubby's recertification -- grabbed a great deal on Priceline. Had a king sized no-smoking room; they let us check in three hours early, which was lovely, as well as the free wi-fi. Recently renovated, though if you're nitpicking, you'll find some finishes not quite up to par. It presents well, and is... more

I stayed here a couple nights for business and was thrilled to discover that the entire hotel was remodeled, top to bottom, within the last two weeks. The beds were extremely comfortable and the room was gorgeous. I am normally a light sleeper but I slept like a baby in this room. The fridge and microwave were very nice as... more

This was an awful Holiday Inn. The bathroom was small and old. The toilet didn't flush properly, the bathtub wouldn't drain, the wallpaper was peeling off in lots of places. The room smelled smoky even though we requested a non-smoking room. One night a huge group came in at 2:30am making an unbelievable racket and the staff did nothing to... more

My husband and I stayed here for one night. We needed to be in Blacksburg, but everything was booked. This hotel is about one hour away. The room was large and clean. The pillows were hard and uncomfortable though. The front desk staff at night didn't know much, but staff during the day were more helpful. We booked on Priceline... more

My wife and I came to Roanoke for a short get-away to celebrate our 43rd anniversary. After reading many reviews we chose this hotel for location near shopping, the Parkway, and fairly easy to get to downtown. I had arranged in advance for a local day spa to give my wife a massage,etc for the first afternoon. So, I wanted... more

I attended a business meeting at this hotel and I was very impressed. The rooms were comfortable and large and I loved the micro fridge! The staff was very nice to me and made me feel welcome. The rooms were clean and I enjoyed the outdoor pool and the restaurant. I also used the exercise equipment and everything worked! The... more

My colleague and I checked in to two adjoining rooms and went to our meetings. When we returned in the late evening and went to our rooms for the first time we found our rooms to be filty. We contacted the front desk were told that the hotel was fully booked (not the truth) and there was no rooms to... more