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Holiday Inn Roanoke - Tanglewood

#12 of 38 Hotels in Roanoke
Certificate of Excellence
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4468 Starkey Road Southwest, Roanoke, VA 24018
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Holiday Inn Roanoke - Tanglewood
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Holiday Inn Roanoke - Tanglewood
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289 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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Rochester, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

This property exceeded my medium/high expectations for cleaniness, convenience, and value. It is deserving of its current online rating. Ample parking with good perimeter lighting. Night Manager was friendly and engaging; check in was fast and carefree. Noise from attached nightclub was not a concern in my third floor room. Mattress/comforter/pillows/linens/towels/tub/shower were perfect. Only concerns were (a) loud voices in... More 

Was this review helpful? Yes
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

jimdandy55, Thank you for such a lovely review of our property. I am glad that we exceeded your expectations all the way around! We hope to see you again soon. -Alisha Peppers Front Desk Manager Holiday Inn Tanglewood More 

Amarillo, Texas
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Usually I do not leave negative reviews unless I just cannot justify not telling about my experience. We booked the room on Hotwire the day before, but when we got there we were given a smoking room. When we went to request another room, they stated that they were fully booked. We were exhausted already from traveling for days, plus... More 

Was this review helpful? Yes
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

InHisBalloon, Thank you for sharing your feedback to other viewers. I did want to clarify a few things though. I apologize that you had a smoking room. When a room is booked as run of the house, you are given what we have left over. That is standard at any hotel. I know that it can be aggrevating, but it's... More 

Downingtown
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

With its well-lit, expansive corridors, high ceilings and lighting fixtures out of the 70s, this establishment offers a sense of what a treat a Holiday Inn meant forty years ago. Despite a busy weekend due to Virginia Tech's commencement, check in was very friendly and efficient. The large room offered a comfortable bed. The rugs and fixtures appeared clean, although... More 

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PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Thomas H, Thank you for your feedback. We have renovated over the years. The last being about 3 years ago. We are constantly updating things here and there. But I'm glad you appreciated our taste. You seem genuine about it. Our breakfast buffet was not like an Express, because, well, we are not an express. We offer a different product.... More 

Waynesboro, Virginia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

My girlfriend and I really enjoyed our stay at this hotel! A very friendly staff greeted us and the hotel was very clean. But the most impressive thing that we noticed was how diligent Robert and Steve were in serving breakfast! On Saturday morning we went down and enjoyed a wonderful hot breakfast. Thanks to Robert and Steve who hustled... More 

Was this review helpful? Yes 1
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Adolph Y, Thanks so much for your kind words. I am glad that you noticed how hard our staff works to make everyone's stay as enjoyable as yours was. Robert and Steve are definitely a great asset to our property. I don't know where we would be without them. I will be passing on your kind words to them as... More 

Central Virginia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 5 days ago NEW

We stayed May 23rd - May 25th, 2015 We had a wonderful experience while enjoying a stay-cation in Virginia. Having never been to Roanoke we found the staff friendly, attentive, and with great information about the night life. The room was lovely, very clean, and extremely comfortable, thanks to Mirsada who was warm and accommodating. We had enjoyed the breakfast... More 

Was this review helpful? Yes
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

hvfaath, Thank you so much for taking the time to share your opinion of our property. I was happy to see this after speaking with you yesterday about your stay. Feedback is always important, wether it be good, or not so good. We are constantly changing based on feedback. We hope to see you again for another stay-cation! -Alisha Peppers... More 

Knoxville, TN
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

This Holiday Inn is near Downtown Roanoke and within a few blocks of the Tanglewood Mall. The building is on an elevated hillside providing excellent views. There is traffic but the noise was not disturbing at all. It is relatively new construction and has the HI updated room décor and amenities. Room rates are great for an urban setting. It... More 

Was this review helpful? Yes
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Woody Johnson, I am so glad to hear that you had a wonderful stay with us. Our staff is amazing when it comes to customer service and it showed with your experience. Thanks for sharing it with the world! We hope to see you again soon. -Alisha Peppers Front Desk Manager Holiday Inn Tanglewood More 

Culpeper, Virginia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here using IHG Rewards points. Stayed in a mountain view concierge level room. Comfortable king bed, good shower and lavatory, sink in separate room. The only concern I have is that this room has floor to ceiling windows, which positions the AC unit to one side. Outside temperature was in the mid-80's, and the AC unit was hard... More 

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PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Trekker22701, I am so happy to hear that you enjoyed your stay with us here at Holiday Inn Tanglewood. The view that you had is quite amazing. I love it during the fall time as the leaves are changing. I will mention the cooling issue to my chief engineer. I look forward to seeing you again soon. -Alisha Peppers Front... More 

Peterborough, United Kingdom
Contributor
13 reviews 13 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Room was large with a fridge and microwave also provided. Bathroom very clean with a shower over the bath. Bed very comfortable with a choice of pillows and the soft one was perfect. The sheets had a very subtle clean fresh smell on them. Had a good nights sleep here.

Was this review helpful? Yes
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Denise B, Thank you so much for your kind review. I am glad that you were satisfied with your stay. Hope to see you again! -Alisha Peppers Front Desk Manager Holiday Inn Tanglewood More 

Lititz, Pennsylvania
Top Contributor
131 reviews 131 reviews
25 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here about ten years ago. The hotel has aged a bit. It's being maintained but not as well as other older Holiday Inns that I've visited. My room was spacious. The television was appropriate for the size of the room and there were plenty of stations to watch. The furnishings in the room were OK - nothing special.... More 

Was this review helpful? Yes
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

BVDPA, Thank you so much for your review! I am saddened to hear that your stay was not what you had expected. Please note that this is not our normal way of operating. I will definitely be passing your comments onto our head housekeeper and get those issues fixed immediately. I am glad that our staff made a great impression.... More 

Sydney
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We had no problems with this hotel. The service and the friendliness of the staff were just great. Everything within the hotel was expensive. The basic wi fi was free but you had to pay extra for premium service and extra gigs.

Was this review helpful? Yes
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

SydneyaviTraveller, Thanks so much for your review of our property. We always appreciate honest reviews. Our prices are very competitive with-in the Roanoke area. And free wifi is a plus. However, we do not charge for wifi, and it still remains free. -Alisha Peppers Front Desk Manager Holiday Inn Tanglewood More 

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