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All 37 Roanoke hotels

Holiday Inn Roanoke - Tanglewood

3.0 of 5 Hotel   |   4468 Starkey Road Southwest, Roanoke, VA 24018
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70%
Ranked #11 of 37 hotels in Roanoke
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 5 days ago
SAH813 New Orleans, Louisiana
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221 people have reviewed this hotel

Traveler rating
    87
    63
    43
    17
    11
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43
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75
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
New Orleans, Louisiana
1 review
3 of 5 stars Reviewed 5 days ago NEW

The service at the breakfast buffet provided by both Steve and Matthew over the last three mornings has been exemplary. Both men clearly take great pride in their work and go out of their way to provide exceptional service far beyond what is expected in most similar or more expensive hotels.

Was this review helpful? Yes 1
Harrisonburg, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel on several occasions over the years as I visit my "home city" for reunions, visit friends, and business, etc. On many occasions the trip was a result of urgency or "crisis reasons". Therefore no reservations were made. Often I meet new employees at the desk due to the sometimes "insane" time of my arrival.... More

Was this review helpful? Yes
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Mr Gibbs, Words can not express how much your review youched me. I am always happy to hear when our staff goes above and beyond their call of duty. Especially as they are on their way out the door! Dylan and Mihir are an amazing asset to our property. I am glad that you have chosen our location to be... More

Long Island, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

Had 2 rooms and both were nice clean and comfortable. Staff is very nice including management. We will stay again. Try their breakfast it had wide variety of food very yummy. Pool was very clean and huge . Restaurant on site had food for cheap price.

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PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Dear D R, Thank you so much for staying with us. I love that you enjoyed our restaurant. I enjoy the food as well, and order from there rather often Roanoke puts on a Bacon Fest every year, and actually the owner of our restaurant has won two years in a row. He is a great asset to our property.... More

Minnesota
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Our team had a great stay at this hotel last week during our visit to Virginia to participate in the 16UA ASA Nationals. The location was centrally located to the 3 fields we played at. I would especially like to give Kim a big thank you for helping us out with our various requests on information related to restaurants, laundry... More

Was this review helpful? Yes 1
PatelR158, General Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Dear Suba11, Thank you so much for your candid feedback. We are glad that you enjoyed your stay with us during ASA tournaments. We look forwad hosting your team again next year. I will produly share your review with Kim. Regards, Rohan Patel AGM More

1 review
2 of 5 stars Reviewed 3 weeks ago

I got this room for a really good rate thru Hotwire. Never again!! The carpet leading to the room was filthy and stained, there was hair in the bed and all over the bathroom, there was toe nail clippings on the floor, etc. we had to complain first because they put use in a room with a king sized bed... More

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PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Dear Samantha W, I am saddened to hear that your stay with us was less than desirable. I am glad that we were able to accommodate you in terms of 2 beds instead of just one. When booking through a third party, they usually sell first available room types, and nothing is guaranteed. I will definitely pass this onto our... More

Glen Allen, Virginia
1 review
5 of 5 stars Reviewed 4 weeks ago

I am a new to the area and going to be travelling for business on a regular basis. I will be staying here whenever I come to Roanoke. Kim, Jana, and April were very helpful and extremely professional. My room was immaculate and the service was awesome. I will be back often.

Was this review helpful? Yes
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Bob B, Thank you so much for taking the time to share with the world your experience at our hotel. I am so glad to hear that you love it here just as much as we do! We take pride in having a great staff with smiling faces, and a will-do attitude. I am pleased that you will be staying... More

Springfield, Virginia
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I've stayed here twice for the Mysticon convention. The hotel is what you expect for this price level and the staff really IS exceptionally friendly. However, I had a complaint because with all the hoopla over getting parking passes for your windshield, I was unable to park in the lot despite seeing many cars without the printed passes. So they... More

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PatelR158, General Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Dear Julie M, Thank you for your candid feedback. We are glad you enjoyed your stay during Mysticon. We are working very closely with Mysticon staff on making sure ample parking is available for hotel guest/s during Mysticon. We got lots of compliments during this past convention about how the parking was handled. Please accept our sincere apologies for your... More

va beach
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The staff is very nice. They were all very pleasant to deal with. The outside and lobby have been updated. The halls and rooms not so much. Our room had dirty walls and the TV was so old and had faded so much it was hard to watch. The bed linens were old and worn out. I do not know... More

Was this review helpful? Yes 1
PatelR158, Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Dear Eric1963, We are so glad to hear that our customer service met your expectation. We are in process of changing our remaining two double beds to queen beds and also have schedule the renovation of other public area soon. I can assure you that your next stay will be more comfortable. Thank you Rohan Patel AGM More

Graham, North Carolina
1 review
5 of 5 stars Reviewed July 20, 2014

Kim at the Front Desk is the BEST! Great service! Always very attentive and cordial. I have stayed at this location many times and I am very pleased. I am a business traveler and stay in a hotel 150 nights a year.

Was this review helpful? Yes
PatelR158, General Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Dear Ron M, Along with Kim the entire team of Holiday Inn Tanglewood appreciate your feedback. We look forward serving you again during your next trip in Roanoke Va. Thank you Rohan Patel AGM More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 9, 2014

Very nice lobby with excellent staff at the front desk. From there, the rest is average, at best. Clean room with a comfy bed. Only have two complaints about this hotel. The shower pressure was not much more than a trickle. Nice, hot water, just not powerful enough for my liking. Also, there's not continental breakfast. I stay in hotels... More

Was this review helpful? Yes
PatelR158, Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Dear brettman, We are glad you enjoyed our comfy bad and has pleasure to meet with our highly trained staff. I apologize for the mix up with room type. We look forward to serve you again during your next trip. Thank you Rohan Patel More

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Additional Information about Holiday Inn Roanoke - Tanglewood

Address: 4468 Starkey Road Southwest, Roanoke, VA 24018
Phone Number:
Location: United States > Virginia > Roanoke
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Roanoke - Tanglewood 3*
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Also Known As:
Holiday Inn Roanoke - Tanglewood Hotel Roanoke
Holiday Inn Tanglewood
Roanoke Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#5 Business Hotel in Roanoke
Hotel Class
Official Description (provided by the hotel)
Nestled in the Blue Ridge Mountains, The Holiday Inn Hotel Tanglewood-Roanoke, has the best scenic views in the Roanoke Valley. Ideally located in beautiful Southwest Roanoke, we are just 2 miles from the Blue Ridge Parkway, and conveniently located adjacent to Rte 220 and I-581, the Roanoke Civic Center, Virginia Tech, Roanoke College, Hollins University, VA Western Community College, Smith Mountain Lake, Salem Civic Center, Historic Downtown Roanoke, Carilion Hospital, Lewis Gale Hospital, and Mill Mountain. Our hotel is the perfect location for your next business meeting or convention. Complimentary business center. Relax in the lobby by the fireplace or walk next door to Tanglewood Mall for a little shopping. Join us in the Elephant Walk Restaurant for "Comfort Foods Harvested Locally" serving Breakfast, Lunch and Dinner daily. The Elephant Walk Lounge is a great place enjoy our southern brand of hospitality and enjoy your favorite game on one of our 6 Big Screen TVs. Our beautifully renovated guestrooms were designed with the business traveler in mind. Each room has plush new linens, free WIFI, two dual-line speakerphones, extra outlets, new new carpeting and fresh new look on the walls and much more. King rooms include over sized desk with ergonomic desk chairs and sleeper sofas. All guest rooms have micro-fridges, great for family travelers. Pamper yourself in one of Jacuzzi Rooms/Suites. Priority Club Members enjoy special benefits at the Holiday Inn Tanglewood - Roanoke. Such as welcome bags & complimentary continental breakfast. ... more   less 
Number of rooms
196

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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