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Sleep Inn Tanglewood

2.0 of 5
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4045 Electric Road, Roanoke, VA 24014
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Sleep Inn Tanglewood
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Ranked #23 of 38 Hotels in Roanoke
A recent review
3 of 5 stars Reviewed May 18, 2013
golfer781 South Carolina
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70 reviews from our community

Traveler rating
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    17
    11
    10
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15
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Sleep Inn Tanglewood
See the most recent reviews
South Carolina
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 18, 2013

Convenient location, comfortable and clean room . Free breakfast was surprisingly good with enough choice to please the average traveler. Only complaints we had was the lack of an elevator which should be noted in the description of amenities and disappointment with meager cable tv choices which did not include Fox News

Was this review helpful? Yes 1
Harlow, United Kingdom
Top Contributor
148 reviews 148 reviews
37 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed April 9, 2013

Reception was efficient and welcoming. The room was clean and well maintained. The linens were clean and the free WiFi signal excellent. The range of food at the complimentary breakfast was surprisingly wide. There was cereal, bagels, waffle-making, donuts, scrambled egg, several types of juice and of course coffee. We stayed there during a trip along the Blue Ridge Parkway... More 

Was this review helpful? Yes 2
Guatemala City, Guatemala
Top Contributor
74 reviews 74 reviews
26 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed February 25, 2013

This was my first Sleep Inn experience and I came away favorably impressed with this location. 1. The room was clean and comfortable, no strange smells and adequately furnished with a television, microwave, mini-refrigerator, iron and ironing board. It had good lighting in the right places and a quiet A/C and heating unit that kept the room at a nice,... More 

Was this review helpful? Yes 2
Bohemia, New York
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 3, 2013

Although I never got to stay there I was deeply disappointed to be charged a $100.00 cancellation fee. I was suppossed to arrive the weekend of Hurricane Sandy and quickly had to change plans. When I called, I explained that due to the hurricane and everything going on here on Long Island I forgot to cancel. I was pretty much... More 

Was this review helpful? Yes 2
Syracuse, New York
Top Contributor
76 reviews 76 reviews
25 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed December 29, 2012

Website directions very misleading, Exit 143 off I-81 to exit Franklin Rd. What they don't say is Exit 143 takes you onto I 581 and you must travel 10 miles to the Franklin Rd exit. If you are not familiar with the area it is very misleading, as we wanted to be right off I-81. When we arrived late Sunday... More 

Was this review helpful? Yes 3
Hampton, Virginia
Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed October 16, 2012

I booked a room on their online web site for 2 nights ( Thurs and Fri), using my credit card. We We checked in, showed our confirmation email that listed our names, type of room, dates and total price, which was $136. including taxes. The room was as advertised, but, on the morning we were to leave, a piece of... More 

Was this review helpful? Yes 8
Pekin, Indiana, United States
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 29, 2012

I am from Southern Indiana and I was in a motor vehicle accident outside of Roanoke, VA, where my vehicle was totaled and I was taken to the hospital. I was released from the hospital late the night of the accident. The hospital gave me a list of hotels/motels in the local area. I called several places but I really... More 

Was this review helpful? Yes 4
CHRIS_FRANCISCO, General Manager at Sleep Inn Tanglewood, responded to this review

Thank you! I'm glad to hear you had a great stay. I'm glad that I could assist you with lodging needs during your troubled time. More 

Earlysville, Virginia, United States
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 8, 2012

I checked into the Sleep Inn and found it clean and comfortable. As I looked up at the ceiling of rm 235 I noticed within the popcorn textured ceiling were Satanic symbols! I am very familiar with these symbols and know exactly what the are.Choice Priledges customer service was rude to say the least The only helpful person was the... More 

Was this review helpful? Yes 6
CHRIS_FRANCISCO, Sleep Inn Customer Care at Sleep Inn Tanglewood, responded to this review

I am Very sorry to here that your stay with us here at Sleep Inn Tanglewood of Roanoke, VA was everything but satisfying. We are truly sorry for the issues that you encountered during your stay with us. I would like to mention that we have looked into this situation and it has been taken care of. We hope that... More 

Mississippi
Senior Contributor
40 reviews 40 reviews
25 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 5, 2012

Had a good stay, clean and comfortable, easy access from Blue Ridge Pkwy. Front desk very nice and knowledgeable of the area. Gave great info on places to eat close by. Room was quiet, clean, beds were great. The lady over the breakfast in the lobby was great. She talked with the customers, kept the area spotless, could tell she... More 

Was this review helpful? Yes 4
CHRIS_FRANCISCO, Customer Care at Sleep Inn Tanglewood, responded to this review

Thank you kindly for your great feedback concerning your stay. We do strive to provide all guests top quality Customer Service and I'm glad to see that you received that! Next time you are traveling the Blue Ridge Parkway, be sure to stop back in and take full advantage of our soon to be fully Renovated hotel! Thank you again... More 

Purcellville, Virginia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 14, 2012

The moment we walked into the lobby, the smell of cigarette smoke was strong. We had a non-smoking room, and the room itself actually didn't smell like smoke, but the entire lobby and hallway was smoke infested. The biggest complaint I have is the they put the exercise room on the second floor ABOVE guest rooms, which happened to be... More 

Was this review helpful? Yes 2
CHRIS_FRANCISCO, Customer Care at Sleep Inn Tanglewood, responded to this review

Thank you for your Comment "Rgarib". We do have a Issue with the excersise room being on the top floor, with that being said we are in the process of moving the fitness room to the main floor. I'm sorry that you encountered this issue during your stay. If you pass through Roanoke again, We would love to have the... More 

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