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All 38 Roanoke hotels

Sleep Inn Tanglewood

2.0 of 5 Hotel   |   4045 Electric Road, Roanoke, VA 24014
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Ranked #22 of 38 Hotels in Roanoke
A recent review
3 of 5 stars Reviewed December 29, 2012
goodeye2 Syracuse, New York
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66 reviews from our community

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    17
    10
    9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Sleep Inn Tanglewood
See the most recent reviews
Syracuse, New York
Top Contributor
71 reviews 71 reviews
25 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed December 29, 2012

Website directions very misleading, Exit 143 off I-81 to exit Franklin Rd. What they don't say is Exit 143 takes you onto I 581 and you must travel 10 miles to the Franklin Rd exit. If you are not familiar with the area it is very misleading, as we wanted to be right off I-81. When we arrived late Sunday... More 

Was this review helpful? Yes 3
Hampton, Virginia
Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed October 16, 2012

I booked a room on their online web site for 2 nights ( Thurs and Fri), using my credit card. We We checked in, showed our confirmation email that listed our names, type of room, dates and total price, which was $136. including taxes. The room was as advertised, but, on the morning we were to leave, a piece of... More 

Was this review helpful? Yes 8
Pekin, Indiana, United States
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 29, 2012

I am from Southern Indiana and I was in a motor vehicle accident outside of Roanoke, VA, where my vehicle was totaled and I was taken to the hospital. I was released from the hospital late the night of the accident. The hospital gave me a list of hotels/motels in the local area. I called several places but I really... More 

Was this review helpful? Yes 4
CHRIS_FRANCISCO, General Manager at Sleep Inn Tanglewood, responded to this review

Thank you! I'm glad to hear you had a great stay. I'm glad that I could assist you with lodging needs during your troubled time. More 

Earlysville, Virginia, United States
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 8, 2012

I checked into the Sleep Inn and found it clean and comfortable. As I looked up at the ceiling of rm 235 I noticed within the popcorn textured ceiling were Satanic symbols! I am very familiar with these symbols and know exactly what the are.Choice Priledges customer service was rude to say the least The only helpful person was the... More 

Was this review helpful? Yes 6
CHRIS_FRANCISCO, Sleep Inn Customer Care at Sleep Inn Tanglewood, responded to this review

I am Very sorry to here that your stay with us here at Sleep Inn Tanglewood of Roanoke, VA was everything but satisfying. We are truly sorry for the issues that you encountered during your stay with us. I would like to mention that we have looked into this situation and it has been taken care of. We hope that... More 

Mississippi
Senior Contributor
40 reviews 40 reviews
25 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 5, 2012

Had a good stay, clean and comfortable, easy access from Blue Ridge Pkwy. Front desk very nice and knowledgeable of the area. Gave great info on places to eat close by. Room was quiet, clean, beds were great. The lady over the breakfast in the lobby was great. She talked with the customers, kept the area spotless, could tell she... More 

Was this review helpful? Yes 4
CHRIS_FRANCISCO, Customer Care at Sleep Inn Tanglewood, responded to this review

Thank you kindly for your great feedback concerning your stay. We do strive to provide all guests top quality Customer Service and I'm glad to see that you received that! Next time you are traveling the Blue Ridge Parkway, be sure to stop back in and take full advantage of our soon to be fully Renovated hotel! Thank you again... More 

Purcellville, Virginia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 14, 2012

The moment we walked into the lobby, the smell of cigarette smoke was strong. We had a non-smoking room, and the room itself actually didn't smell like smoke, but the entire lobby and hallway was smoke infested. The biggest complaint I have is the they put the exercise room on the second floor ABOVE guest rooms, which happened to be... More 

Was this review helpful? Yes 2
CHRIS_FRANCISCO, Customer Care at Sleep Inn Tanglewood, responded to this review

Thank you for your Comment "Rgarib". We do have a Issue with the excersise room being on the top floor, with that being said we are in the process of moving the fitness room to the main floor. I'm sorry that you encountered this issue during your stay. If you pass through Roanoke again, We would love to have the... More 

Tuscaloosa, Alabama
Top Contributor
63 reviews 63 reviews
30 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed January 26, 2012

Although I usually try to stay in a Hampton, Hyatt or Marriott when staying in a chain, I gave this Sleep Inn a chance late one night. It was in a good location, but still seemed quiet. The room was clean and fairly large, but did have a tiny bathroom (shower only). The bedding was nice and comfortable, and the... More 

Was this review helpful? Yes 1
CHRIS_FRANCISCO, Customer Care at Sleep Inn Tanglewood, responded to this review

Thank you "Wearywriter" we greatly appreciate you giving us the Opportunity to fulfill your lodging needs. I'm very pleased to see that your stay was a good one, and I hope that you will visit us again in the near future when our Renovations are complete. More 

New York City, New York
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 15, 2011

You know it is bad when you have guests threatning to sleep in the lobby because the room was so bad and the staff was adamant about not changing them. No heat in rooms? Stale biscuits, two thermoses of coffee for more than 40 people, stale cereal is what you can expect from the continental breakfast. Rooms are filthy, obviously... More 

Was this review helpful? Yes 1
CHRIS_FRANCISCO, Customer Care at Sleep Inn Tanglewood, responded to this review

To be exact on this specific Review. This was actually a Tour Group that came in with an exact total of Rooms reserved through the Manager of the Tour Company. When arriving close to 10:00PM on a night that we were sold out, They failed to call and add a few extra rooms to accommodate the extra people that were... More 

Sudbury, ON
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 10, 2011

Staff tried to help, but there was no saving this hotel. We checked in, I noticed it was older and less kept up than when I stayed here years ago, but nothing to really get upset about. Until we saw the back of the bathroom door. It was one of those sliding doors, and it was jammed tight into the... More 

Was this review helpful? Yes 2
CHRIS_FRANCISCO, Customer Care at Sleep Inn Tanglewood, responded to this review

Thank you "Ladylucky49" we greatly appreciate your review. I'm happy to say that since your stay here at Sleep Inn we not only have began a full Renovation but also have all new Hotel Management and Staff! I'm glad to say that the issues that you have mentioned in this review has gladly been taken care of. I'm sorry for... More 

Akron, Ohio
Senior Contributor
41 reviews 41 reviews
35 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed October 9, 2011

The staff really did not seem too interested in any of the requests made on my reservation. Or any requests at check in. Couldn't, or wouldn't, change my room to a higher floor, or to a quieter room. Was not interested in helping me enjoy my stay. The carpet in the halls was gross. There was a huge water stain... More 

Was this review helpful? Yes 2
CHRIS_FRANCISCO, Customer Care at Sleep Inn Tanglewood, responded to this review

Thank you "Gulliver4u" for your Review! We are currently in the process of Renovating our hotel, and I'm very happy to say that we are working under new Management as well as all New Staff. So if you do pass through Roanoke in the Near future we hope you will stop by and give us another chance for your Lodging... More 

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Additional Information about Sleep Inn Tanglewood

Address: 4045 Electric Road, Roanoke, VA 24014
Phone Number:
Location: United States > Virginia > Roanoke
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn Tanglewood 2*
Number of rooms: 90
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Also Known As:
Sleep Inn Tanglewood Hotel Roanoke
Sleep Inn Roanoke
Roanoke Sleep Inn

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