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Sleep Inn Tanglewood

2.0 of 5
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4045 Electric Road, Roanoke, VA 24014
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Sleep Inn Tanglewood
Best prices for: 1 room 1 guest
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Ranked #22 of 38 Hotels in Roanoke
A recent review
4 of 5 stars Reviewed February 20, 2015
gena c Midlothian, Virginia
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70 reviews from our community

Traveler rating
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    20
    17
    11
    10
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15
11
13
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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    (13)
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1 review
1 of 5 stars Reviewed 4 weeks ago

Holes in ceiling, the place smells, no bath tubs, picture on TV snowy, refrigerator makes noise like it's going to blow up and then doesn't get cold, toilet so loose that when you sit on it you think it's going to fall over. Pillows on bed aren't even full size, never seen pillows this small before on a bed. Bedspread... More 

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Bristol, PA
Top Contributor
105 reviews 105 reviews
71 hotel reviews
72 helpful votes 72 helpful votes
2 of 5 stars Reviewed March 10, 2015

I was told the place is undergoing renovations. As you walk in, the place smells overpowering of antiseptics. I felt like I was in a hospital. We did not want the room in the basement and the young lady at the desk, April, was very accommodating to change our rooms to the second floor where she said they were newly... More 

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Midlothian, Virginia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 20, 2015

This hotel had been renovated and is clean and quiet. Great value for the price! They were vacuuming the lobby very early in the morning 6:30am and I asked them to do it later because my room was on the second floor with an open balcony and it was very loud! It sounded like it was right outside my door.... More 

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Virginia
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed February 17, 2015

Upon arrival they didn't have my reservation in their system and admitted that they have been having problems with Price.Com bookings. The desk manager called them and cancelled the reservation and rebooked me plus placing my wife & I in a suite for the same price I originally book for a single room for the trouble we experienced. For a... More 

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Brick, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 27, 2014

Room was very clean. There wasn't any sign of dust on the Flat screen TV or table. Mattress appeared to be new. It was very comfortable.Sheets were clean. Very quiet. I didn't hear any noise outside my window or in the hallway during my four night stay from September 01-September 05. Fridge in the room kept my water and canned... More 

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Travis H, General Manager at Sleep Inn Tanglewood, responded to this review

My staff and I truly appreciate the kind words! More 

Raleigh, North Carolina
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed December 17, 2014

I have stayed at this Sleep Inn for years, it is conveniently located and use to be well run. Not anymore, I stayed there on Dec 13 and although it was reasonable clean the day time staff left a LOT to be desired. First off we went for breakfast with about 45 minutes before the break bar closed and they... More 

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Travis H, General Manager at Sleep Inn Tanglewood, responded to this review

I would like to apologize on behalf of the staff and I for your terrible stay. The breakfast attendan'ts behaviour was unacceptable and resulted in discipline as The "form" letter had stated. The reason I had only sent a "form" letter and not a personal phone call as is my policy on guest complaints was because per your request you... More 

Tazewell, Virginia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 10, 2014

Very good! Beds were comfortable, everything was clean, friendly staff, shower was nice and hot. No complaints. Wonderful!!! And QUIET!!! Breakfast looked delicious (even though we didn't have time to eat). Rooms were very spacious & the sliding doors on the bathroom were awesome! Would definitely recommend for the price!

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Travis H, General Manager at Sleep Inn Tanglewood, responded to this review

Thank you so much for the kind review I do hope to see you the next time you are in roanoke More 

Boyce, Virginia
1 review
4 of 5 stars Reviewed November 19, 2014

The Sleep Inn on Electric Road at Roanoke is ten minutes from downtown . Accommodations are comfortable, the morning continental breakfast is extensive, and Tanglewood Mall plus other dining are nearby.

Review collected in partnership with this hotel

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Travis H, General Manager at Sleep Inn Tanglewood, responded to this review

Thank you so much for the kind review. I do hope you choose Sleep Inn to stay at the next time you are in town. More 

Indianapolis, Indiana
Top Contributor
69 reviews 69 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed November 13, 2014

Room smelled like smoke, felt dirty, and we found a live small bug on the sheets of one of the beds the next morning, after sleeping in the bed! Breakfast buffet was far from appetizing with the flat eggs being burnt and dried out and the sausage watery and appeared under microwaved. I will say the man that checked us... More 

Was this review helpful? Yes 2
Travis H, General Manager at Sleep Inn Tanglewood, responded to this review

Please contact me at the hotel directly to further discuss the opportunity to earn back your business. More 

Colonial Heights, Virginia
Top Contributor
71 reviews 71 reviews
6 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed November 11, 2014

We were pretty impressed the first night. Check in was good and the desk clerk was friendly, and gave us a great deal on an upgrade that we really needed. The room was very classy, newly renovated most likely. It was also very well designed, with a walk in shower that was really unique. Then the trouble started. The first... More 

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Travis H, General Manager at Sleep Inn Tanglewood, responded to this review

I know I have spoke to you on the phone and have since made this right but I did want to apologize again on behalf of my staff and I!! We have met with all parties responsible and have adopted a better policy on stay over rooms. More 

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