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All 38 Roanoke hotels

Sleep Inn Tanglewood

2.0 of 5 Hotel   |   4045 Electric Road, Roanoke, VA 24014
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Ranked #21 of 38 Hotels in Roanoke
A recent review
4 of 5 stars reviewed 1 week ago
Staceyrenee23 Tazewell, Virginia
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65 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Raleigh, North Carolina
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I have stayed at this Sleep Inn for years, it is conveniently located and use to be well run. Not anymore, I stayed there on Dec 13 and although it was reasonable clean the day time staff left a LOT to be desired. First off we went for breakfast with about 45 minutes before the break bar closed and they... More 

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Tazewell, Virginia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Very good! Beds were comfortable, everything was clean, friendly staff, shower was nice and hot. No complaints. Wonderful!!! And QUIET!!! Breakfast looked delicious (even though we didn't have time to eat). Rooms were very spacious & the sliding doors on the bathroom were awesome! Would definitely recommend for the price!

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Boyce, Virginia
1 review
4 of 5 stars Reviewed 4 weeks ago

The Sleep Inn on Electric Road at Roanoke is ten minutes from downtown . Accommodations are comfortable, the morning continental breakfast is extensive, and Tanglewood Mall plus other dining are nearby.

Review collected in partnership with this hotel

Was this review helpful? Yes
Travis H, General Manager at Sleep Inn Tanglewood, responded to this review

Thank you so much for the kind review. I do hope you choose Sleep Inn to stay at the next time you are in town. More 

Indianapolis, Indiana
Top Contributor
54 reviews 54 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed November 13, 2014

Room smelled like smoke, felt dirty, and we found a live small bug on the sheets of one of the beds the next morning, after sleeping in the bed! Breakfast buffet was far from appetizing with the flat eggs being burnt and dried out and the sausage watery and appeared under microwaved. I will say the man that checked us... More 

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Travis H, General Manager at Sleep Inn Tanglewood, responded to this review

Please contact me at the hotel directly to further discuss the opportunity to earn back your business. More 

Colonial Heights, Virginia
Top Contributor
60 reviews 60 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed November 11, 2014

We were pretty impressed the first night. Check in was good and the desk clerk was friendly, and gave us a great deal on an upgrade that we really needed. The room was very classy, newly renovated most likely. It was also very well designed, with a walk in shower that was really unique. Then the trouble started. The first... More 

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Travis H, General Manager at Sleep Inn Tanglewood, responded to this review

I know I have spoke to you on the phone and have since made this right but I did want to apologize again on behalf of my staff and I!! We have met with all parties responsible and have adopted a better policy on stay over rooms. More 

Jonesborough, United States
2 reviews
3 of 5 stars Reviewed October 9, 2014

Asked for room, got a suite which was evidently still being renovated. Beds were o.k., but not quite the comfort level of the previous Sleep Inn stay. No elevator. Nice desk and chair for wifi use, comfortable but dated sofa and chair. Bedspreads were dated and the pocket doors were a bit confusing. Location and price were good and breakfast... More 

Was this review helpful? Yes
Travis H, General Manager at Sleep Inn Tanglewood, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our... More 

Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 7, 2014

I didn't discover i had left my bag of shoes at the Tanglewood hotel until two hotels later. Katrina was so nice. She went over an above her usual duties by taking them to the post office herself and mailing them to our last stop on our journey at another Sleep Inn in Ohio. When we arrived, the box was... More 

Was this review helpful? Yes 1
Travis H, General Manager at Sleep Inn Tanglewood, responded to this review

Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. I have passed on your kind words to Catrina and she was very happy to help! More 

Winchester
1 review
4 of 5 stars Reviewed September 18, 2014 via mobile

Hotel is really great. Considering location and price you can't beat it. Friendly, helpful staff, nice breakfast and great rooms. I am treated like a VIP. Apparently the hotel hass been recently renovated. Love the water pressure in the showers.

Was this review helpful? Yes
Travis H, General Manager at Sleep Inn Tanglewood, responded to this review

Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. More 

Baltimore
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 11, 2014

We went to the Sleep Inn in Tanglewood after a long road trip. We walked into a lobby and the gentleman at the desk was very nice. We had too room booked on the first floor next to each other I called to verify that the rooms were on the renovated floor.. We decided to check out the rooms before... More 

Was this review helpful? Yes 1
Travis H, General Manager at Sleep Inn Tanglewood, responded to this review

I would like to apologize on behalf of the hotel for your very bad experience. We have encountered many problems with renovations and had planned on not opening any more rooms up until after November. With the increased demand for the hotel we did make a decision to try and finish up a few of our suites that were left... More 

North Tazewell, Virginia
1 review
5 of 5 stars Reviewed September 9, 2014

The employees went above and beyond any expectations I have from any hotel. I do a lot of traveling and this location is one of my best experiences. Would recommend to everyone. The location was in close proximity to Carillon Roanoke Memorial Hospital.

Review collected in partnership with this hotel

Was this review helpful? Yes
Travis H, General Manager at Sleep Inn Tanglewood, responded to this review

Thank you so much for your kind words! We strive to make this a second home for our guests and I am glad to hear we are accomplishing this. Thank you as well for the Carilion plug as we are building a great relationship with our Carilion community and welcome any family or friends visiting their loved ones at a... More 

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Additional Information about Sleep Inn Tanglewood

Address: 4045 Electric Road, Roanoke, VA 24014
Phone Number:
Location: United States > Virginia > Roanoke
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn Tanglewood 2*
Number of rooms: 90
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Also Known As:
Sleep Inn Tanglewood Hotel Roanoke
Sleep Inn Roanoke
Roanoke Sleep Inn

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