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All 4 Reston hotels

Extended Stay America - Washington, D.C. - Reston

2.0 of 5 Hotel   |   12190 Sunset Hills Road, Reston, VA 20190 (Formerly Homestead Studio Suites)
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Ranked #1 of 4 Hotels in Reston
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
The-lady-is-a-pilot Washington DC area
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183 reviews from our community

Traveler rating
    96
    54
    14
    10
    9
See reviews for
16
6
27
101
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Washington DC area
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Not a fancy establishment by any means, however the efficiency room was clean, and appeared recently updated as far as paint and flooring. Microwave, refrigerator, 2 burner stove available for a longer term traveler. There is a Carabbas, Chik Fil A, Potbelly and Target within walking distance. A few smoking rooms available. Grab and go breakfast included fruit, granola bars,... More 

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Reston, Virginia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I received ZERO housekeeping during my stay. Extended Stay offers a weekly housekeeping so when it's due, it's really due. After the first week I politely asked to correct this oversight. They agreed, but did not provide the housekeeping. The next day I sought my promised service again. Again, I was promised it would provided. Again, it was not provided.... More 

Was this review helpful? Yes 2
Fayetteville, North Carolina
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

Was there on a business trip in Reston, recently. This was a pretty good place to stay. As a matter of fact, I took the tips most of you gave that recommended getting a courtyard-based room, and, thanks to Deysi at the Front Desk, it totally happened. I would've enjoyed the courtyard even more if it wasn't for Winter Storm... More 

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

Thir rooms are not up to par. Houskeeping is lazy and somtimes did not come to clean. I really have to say that the service was the worst part of my stay. Overall worst stay I have experienced. And management is not helpful. I would not recommend this hotel.

Was this review helpful? Yes 1
Sterling, Virginia
1 review
5 of 5 stars Reviewed November 13, 2014

The gentleman man at the Front Desk (Rahat) was very helpful especially when requested to move to a different room, the other Gentleman (Patrick) was very understanding and helpful as well, Rooms are newly renovated, very close to several restaurants and shopping center.

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Atlanta, GA
Top Contributor
68 reviews 68 reviews
12 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed November 4, 2014

If you can't afford to stay in DC this is a great option. Room was clean. Appliances worked. Had 4 restaurants in the same parking lot as the hotel. A Target and gas station right across the street. Safe area. Reston Metro station for the Silver line about 2 miles. Reston Towne Center less than a mile with at least... More 

Was this review helpful? Yes 1
Dartmouth, Canada
Top Contributor
52 reviews 52 reviews
29 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed November 2, 2014

So, I liked this hotel, but I might try to find something different next time I'm down here. It was clean and the WiFi worked well (oh, but if you are going to play online games and use Skype/Teamspeak at the same time you're probably going to have to pay $4.00/day to upgrade the basic service - I did this... More 

Was this review helpful? Yes 1
Altoona, PA
Contributor
13 reviews 13 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 30, 2014

Stayed here on a recent girls' trip to DC area. Cons - One bedside light did not work, microwave was dirty, carpet needs cleaned, old jar of peanut butter left in cupboard, fingernail clipping found in bed, old pretzel found on box spring in obvious view, horrible pillows, rough bath towels. Pros - very quiet room and property, great location,... More 

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Reston, Virginia
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 13, 2014

I have stayed in multiple extended stays while on business trips so I have a good understanding of what is available. When my wife and I where in a relocation back to the Northern Virginia area, we chose Extended Stay America after looking at all the options on line. We are glad that we did. The Extended Stay America is... More 

Was this review helpful? Yes 4
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Reston, responded to this review

Thank you for taking the time to post your positive feedback of your stay with us. We are pleased that you enjoyed our fantastic location in the heart of Reston. I am also glad to read that you appreciated our free Wi-Fi and grab-and-go breakfast. The staff and I are proud to have provided you with a clean and comfortable... More 

Reston, Virginia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 14, 2014

The management staff, led by Patrick C. is fantastic: friendly, professional, and helpful. The only reason I didn't rate this hotel a "5" in service was because the cleaning staff could do a better job. However, if I ever had any issues, the management were always understanding and ensured any issues were fixed right away. Overall, the value of this... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Reston, responded to this review

Daniel - Thank you for your review of our hotel and for your continued loyalty. Your comments about our staff are much appreciated; however, I am disappointed to read that you felt our housekeeping could be improved upon. In response to your review, I will work with my housekeeping staff to review our cleanliness standards so that we can improve... More 

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Additional Information about Extended Stay America - Washington, D.C. - Reston

Address: 12190 Sunset Hills Road, Reston, VA 20190 (Formerly Homestead Studio Suites)
Phone Number:
Location: United States > Virginia > Fairfax County > Reston
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Washington, D.C. - Reston 2*
Number of rooms: 149
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Also Known As:
Homestead Studio Suites - Reston Hotel Reston
Extended Stay America Reston

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