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Hyatt Regency Reston

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1800 Presidents Street, Reston, VA 20190
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1 room 1 guest
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Hyatt Regency Reston
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Hyatt Regency Reston
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586 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hyatt Regency Reston
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Allentown, Pennsylvania
Level Contributor
247 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
3 of 5 stars Reviewed February 11, 2013

I spent four days at the Hyatt Regency Reston as part of a large annual event. This was our first time in this hotel. The hotel itself has excellent facilities, including an attached parking deck, spacious and comfortable lobby, swift and convenient check-in and a convenient location. The hotel's restaurant is decent but expensive. I had a few glasses of... More 

Was this review helpful? Yes 1
Ray M, Director of Sales at Hyatt Regency Reston, responded to this review

Dear ARWhite, Thank you for taking the time to review our hotel. Your feedback on our banquet food is concerning as it is one of the reasons many of our large event customers return every year. While I'm not sure which event you attended, I wonder if the menu you were served was based on a limited budget. Nevertheless, you... More 

Huntington Beach, California, United States
Level Contributor
172 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed February 5, 2013

If you fly into Dullas airport, then this is a great place to stay. It is clean and has an excellent place to eat. I highly recommend the Market street grill downstairs. It is probably one of the best hotel restaurants I have eaten at. I usually stay at the Marriott, but I am glad I tried this place out.

Was this review helpful? Yes
Ray M, Director of Sales at Hyatt Regency Reston, responded to this review

Dear Chuck S, Please accept my gratitude over your favorable review. Glad to hear that you enjoyed our hotel, and its restaurant and location. I will pass along your kind words to our staff for encouragement. Hope your travels bring you to our doors again soon. Regards and safe travels, Ray More 

San Diego, California
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 24, 2013

This was my second stay at the hotel. The first time was seven years ago! For an aging hotel, I can honestly say that it has gotten better. It is hard to find fault with the rooms, which are spacious, nicely furnished and welcoming. My only criticism is that the towels in the bathroom could be of a higher quality.... More 

Was this review helpful? Yes
Ray M, Director of Sales at Hyatt Regency Reston, responded to this review

Dear dlwintermia, Thank you so much for the positive review! Glad to ehar that you found our hotel to your confort. Yes, we do everything possible to keep the hotel fresh for returning guests like you. Your wishes will be relayed and taken into consideration. Your repeat business is much appreciated. Hope we see you around these parts again soon.... More 

Dublin, California
2 reviews
4 of 5 stars Reviewed January 24, 2013

Got a great deal on Priceline for this hotel during Inauguration weekend, and was happy to be able to stay at a 4-star hotel without breaking the bank when everywhere else was charging up the nose. It's in the Reston Town Center, which is basically an outdoor mall with a variety of restaurants and shops. It's also a 5 minute... More 

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Ray M, Director of Sales at Hyatt Regency Reston, responded to this review

Dear aymlam79, Thanks for your positive comments. Glad to hear that you enjoyed your experience at our property and that its location served you well. ' Your business is appreciated. Come see us again soon. Regards and best wishes for 2013, Ray More 

Houston, Texas
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 23, 2013

I stayed at this hotel 1/19 - 1/22 for the presidential inauguration. When we arrived we were greeted by Elisabeth who checked us in and provided details regarding transportation, sight-seeing, and dining. The lobby and rooms are beautiful! The hotel is located in the Reston City Centre - shopping and restaurants are conveniently connected to the hotel. The metro stop... More 

Was this review helpful? Yes
Ray M, Director of Sales at Hyatt Regency Reston, responded to this review

Dear BigRex, Wow! Please accept my gratitude over your fantastic review. Good to hear that you enjoyed our hotel and received the service you deserved. Yes, Elizabeth is a true gem. The engineering department do take customer service seriously. It was apleasure to have you as our guest. Thanks for your business. We look forwar dto your next visit. Safe... More 

Doha, Qatar
Level Contributor
472 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
4 of 5 stars Reviewed January 23, 2013

I have stayed here allot and cannot say enough about the perfect location. The hotel itself does not differ much from the good standard you would expect at a Hyatt. The lobby has a Panera brea shop which is great from breakfast and home cooked fresh bread products.. the pub downstairs is also very good as is the morning breakfast.... More 

Was this review helpful? Yes
Ray M, Director of Sales at Hyatt Regency Reston, responded to this review

Dear B787skipper, Thank you much for your kind review. We have hosted many guests in the past from your home country and miss them. Glad to hear you enjoyed your stay. Safe travels and best wishes for 2013. Hope we see you around these parts again soon. Regards, Ray More 

Holderness, New Hampshire
1 review
5 of 5 stars Reviewed January 21, 2013

What a wonderful haven after a frightening experience. From the time we walked through the doors late at night until our departure the next morning we were greeted with only good news and pleasant surprises. The room we were assigned on the 11th floor was very spacious, absolutely clean and totally comfortable. Our room service order arrived promptly and hot.... More 

Was this review helpful? Yes
Ray M, Director of Sales at Hyatt Regency Reston, responded to this review

Dear Betsy W, Thank you for posting your oh-so favorable review. Delighted to hear that you enjoyed your experience with us...especially following a trip to the ER (Hope you're Ok). Your business is appreciated. Please come and visit us again. Safe travels. Ray More 

Centreville, Virginia
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed January 2, 2013

First of all don’t ever get a New years package here ever. It's not worth it for the price. Not to mention you will be charged with weird charges that don’t make sense. I don’t know where or when they got the four star rating , but it's not current at the moment. They get a four star for charges.... More 

Was this review helpful? Yes 1
Ray M, Director of Sales at Hyatt Regency Reston, responded to this review

Dear TIMEX2020, Please accept my most sincere regret over your poor experience. The service and issues you describe are not consistent with the outstanding service that hundreds of guests enjoy at our property daily. Rest assured that your feedback will be shared with our Managing Committe. Nevertheless, thank you for your business. It is my hope that you visit us... More 

Davie, Florida
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed January 2, 2013

Stayed here in July for a meeting. It was very nice, the bed was comfy, and it was great with having restaurants and shopping so close by. Breakfast was average. I thought the staff was great. Had several problems with my flight coming in extremely late and they were quick and gave me a larger room and then my flight... More 

Was this review helpful? Yes
Ray M, Director of Sales at Hyatt Regency Reston, responded to this review

Dear Audiogrl, Thank you for your favorable review and candid feedback. Please accept my regret over your breakfast experience. Your feedback will be shared with our culinary team as we always strive to exceed every guest's expectations. Glad that overall, you did enjoy your stay...especially after being stranded dat the airport! On behalf of our staff, thank you for choosing... More 

Washington DC, District of Columbia
Level Contributor
52 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed December 23, 2012

Stayed here for a business trip for one night. Upon checking my credit card statement, I noticed a 50 dollar charge ...called the hotel, they said it was for having a pet in the room. Now, one thing I dont own any pets. Second, I would nto bring a pet to a business trip. The person I spoke with should... More 

Was this review helpful? Yes 1
Ray M, Director of Sales at Hyatt Regency Reston, responded to this review

Dear monal_m_patel, Thanks you for your business and for taking the time to review our property. And please accept my regret over your regrettable experience over a charge for a pet you do not own. Please advise if this has not been taken care of. Hopefully you will choose us again when visiting the area in the future. Regards and... More 

Hotel Review Summarization

What travelers say

  • Town center(9)
  • Very nice(9)
  • Great location(5)
  • Movie theater(3)
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