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Hyatt Regency Reston

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1800 Presidents Street, Reston, VA 20190
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Hyatt Regency Reston
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Hyatt Regency Reston
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434 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hyatt Regency Reston
See the most recent reviews
Charlottesville, Virginia
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 28, 2012

This is a perfectly nice hotel and there's lots of shopping within walking distance. Paolo's is my favorite nearby restaurant, but there are several. The pool and spa here are very clean and there's a lifeguard on duty. When we checked in, the first room they gave us was occupied! The mixup occurred because the guest's flight was canceled and... More 

Was this review helpful? Yes
HyattRegencyReston, General Manager at Hyatt Regency Reston, responded to this review

Dear xtex, I appreciate your taking time to review your recent stay with us. I apologize for any inconvenience you experienced after check-in, and I’m glad the front desk was able to quickly remedy the situation. Aside from that I am happy to hear you enjoyed your stay, as well as our great location in Reston Town Center. I hope... More 

Oak Hill VA
1 review
5 of 5 stars Reviewed January 21, 2012

This is a lovely hotel surrounded by the Reston Town Center - so much to do there! I had a pleasant conversation re: our room issues with Ivan Merc, Assistant Manager. He was most helpful as was the other staff at this hotel. I highly recommend this Hyatt!

Was this review helpful? Yes
HyattRegencyReston, General Manager at Hyatt Regency Reston, responded to this review

Dear OakHillVAAnn, Thank you for sharing your experience. I am glad that Ivan took such great care of you during your stay. I will be sure to pass your accolades along to him. We truly appreciate your recommendation and look forward to seeing you again. Sincerely, David Eisenman, General Manager More 

Portland, Oregon
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 of 5 stars Reviewed January 21, 2012

While the rooms are a bit dated, they are comfortable, and like the overall property, quite handsome. The staff is obviously well-trained and quite professional. And the location cannot be beat.

Was this review helpful? Yes
HyattRegencyReston, General Manager at Hyatt Regency Reston, responded to this review

Dear DuckDevil, Thank you sharing your comments regarding your recent stay. I am happy to hear our staff took excellent care of you and you were able to enjoy our great location. We hope to see you again should your travel plans bring you back to our area. Sincerely, David Eisenman, General Manager More 

San Jose, CA
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 5, 2012

The hotel is located in Reston Towncenter which has tons of restaurants near by. Ate dinner at Vapiano which is an excellent pizza/pasta/bar restaurant. The hotel has a great fitness center on the third floor with a huge variety of equipments - kettle ball, bosu, weights, treadmills, elliptical, bikes, bars, medicine balls, etc. Lots of free space for crunching and... More 

Was this review helpful? Yes
HyattRegencyReston, General Manager at Hyatt Regency Reston, responded to this review

Dear ArunGupta, I am thrilled to hear you enjoyed your stay and found our location convenient to your office, as well as for shopping and dining here in Reston Town Center. I am also happy you were able to take advantage of our great fitness center during your visit. Thank you for sharing your comments! We look forward to welcoming... More 

Ottawa, Canada
Contributor
20 reviews 20 reviews
17 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed December 20, 2011

I usually stay at the Hyatt Regency Reston on weekends as I often fly into/out of Dulles on weekends. My boyfriend and I usually Priceline the hotel and in December alone, we got a rate of $55 both times we tried. Amazing for a Hyatt Regency! The hotel location is VERY good, especially compared to the other hotels in the... More 

Was this review helpful? Yes
HyattRegencyReston, General Manager at Hyatt Regency Reston, responded to this review

Dear beachcomber09, Thank you so much for taking time to write such a glowing review! I am happy to hear that we have become your preferred hotel when visiting the Dulles area due to our prime location in Reston Town Center. There is definitely plenty to keep you busy year round. With regards to the internet access, you are correct... More 

Marietta, Georgia
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 19, 2011

We have stayed at the Reston Hyatt for the past 4 out of 5 years to celebrate Thanksgiving with our daughter and family. We meet there because none of us any longer live in Reston and the Hyatt acts as our home base to celebrate Thanksgiving. The hotel rooms are clean and comfortable, the staff friendly. The problem is that... More 

Was this review helpful? Yes
HyattRegencyReston, General Manager at Hyatt Regency Reston, responded to this review

Dear 30067Nana, I am so glad to hear we are your "home away from home" when reuniting with your family for Thanksgiving! We truly appreciate that you continue to return each year. Unfortunately when the hotel isn't very busy, we do close the Regency Club since we don't have the bookings to keep it open. Of course you are always... More 

Washington, DC
Senior Contributor
46 reviews 46 reviews
22 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed December 12, 2011

We stay here annually for my husband's holiday party located at a nearby restaurant. We are always pleased with the service and quality of our room. The location cannot be beat.

Was this review helpful? Yes
HyattRegencyReston, Guest Relations Manager at Hyatt Regency Reston, responded to this review

schk, Thank you for sharing your comments with us. We hope to see you again soon, if not next year! Have a wonderful holiday! Sincerely, Carol More 

PennsylCarolina
Contributor
13 reviews 13 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 8, 2011

I was stranded at Dulles Airport returning from a business trip to San Fancisco and chose this property to overnight. I've stayed here many times in similar situations. I like the location--it's the only hotel within walking distance of Reston Town Center, which has several restaurants and shops. The property is typically Hyatt--well appointed rooms, nice lobby, well-located, friendly staff,... More 

Was this review helpful? Yes 1
HyattRegencyReston, General Manager at Hyatt Regency Reston, responded to this review

Dear NittanyHeel, Thank you for taking the time to share your experience during your most recent stay with us. We appreciate your feedback as it helps us improve our service. Although I am happy to learn that you love our hotel and have been a loyal customer, I am truly disappointed to hear you felt you were charged excessively. Most... More 

London
Top Contributor
65 reviews 65 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed December 8, 2011

I was at the Hyatt, Reston this past week and the hotel provided excellent service and good facilities.

Was this review helpful? Yes
HyattRegencyReston, Guest Relations Manager at Hyatt Regency Reston, responded to this review

Dear schk, Thanks so much for posting your review. We're happy to have you back and look forward to seeing you again! Happy Holidays! Carol, Guest Relations More 

Charleston, South Carolina
1 review
1 of 5 stars Reviewed December 2, 2011

As a military service member, it was very disappointing to have the Hyatt refuse to refund a deposit made within four hours. I appreciate the fact that a hotel must accept a deposit for a hotel room; however, if there is a last minute change due to military orders, the hotel should be accommodating for military servicemen. Thank you,

Was this review helpful? Yes
HyattRegencyReston, Guest Relations Manager at Hyatt Regency Reston, responded to this review

Dear Ric R, Thank you for informing us of your concern. We truly value and appreciate what military servicemen and women do for our country. Of course any military orders would be an exception to our cancellation policy. I would like to get more information on how you made your reservations so that we can get this resolved for you... More 

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