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Hyatt Regency Reston

4.0 of 5 1800 Presidents Street, Reston, VA 20190
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Hyatt Regency Reston
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Hyatt Regency Reston
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414 reviews from our community

Traveler rating
    150
    183
    49
    21
    11
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62
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hyatt Regency Reston
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Top Contributor
113 reviews 113 reviews
109 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed September 13, 2012 via mobile

I have to say this was a very convient hotel to stay at. The hotel was beautiful inside and had a lovely fountain with koi fish. Customer service was an A+! The room was bigger than I imagined it to be and the beds were very comfortable. And who couldn't love the bath. It had a ledge big enough for... More 

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Ray M, Director of Sales at Hyatt Regency Reston, responded to this review

Dear Thesoupnazi88, Thank you so much for the great review. Your comments were most insightful! So glad to hear you enjoyed your experience as our guest. We look forward to greeting you during your next visit. Regards and enjoy a great weekend More 

Montana
Top Contributor
50 reviews 50 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 12, 2012

Although my stay at the Hyatt Regency was unplanned and not wanted (airline glitch), the hospitality and service was impeccable. The shuttle only runs to Dulles once every hour, at the top of the hour, so be advised of that. The driver was very helpful and pleasant, offering suggestions for area restaurants, theaters and shops. The main entry is beautiful,... More 

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Ray M, Director of Sales at Hyatt Regency Reston, responded to this review

Dear MTGypsysoul, THANK YOU so much for the wonderful review. After all the hassle you experienced while trying to get home, I'm glad to hear that at least you enjoyed your "unplanned" stay here. Warmest regards. And hopefully you'll choose us again when "plannign" a visit :) More 

New York City, New York
Top Contributor
149 reviews 149 reviews
29 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed September 11, 2012

Visited one night on business, drove in - hotel has attached covered parking garage. Very nice rooms and, as always, very comfortable beds. Hotel restaurant and room service grossly over priced - $25 for breakfast buffet (before taxes and tip)! Panera attached to facility and many restaurants within easy walking distance. Internet access is horrible and staff admitted such -... More 

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Ray M, Director of Sales at Hyatt Regency Reston, responded to this review

Dear Billq-Newburgh, First and foremost, thank you for taking the time to post the review, and for your business. I was saddened to learn that our internet access did not meet your expectations. Whle our staff absolutely did the right thing in refunding your internet fee, there's no excuse for your experience. Our management has ben very engaged in upgrading... More 

Afton, VA
Top Contributor
62 reviews 62 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed September 5, 2012

Staff was very nice during recent stay for a Kiwanis convention. Loved the room - no complaints (well, maybe the hallways were a little cold) - but the rooms were lovely. Great location - wonderful shops just out the door and one of my favorite on-the-road-restaurants - Panera Bread - isn't even really out the door. Great area to walk... More 

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Ray M, Director of Sales at Hyatt Regency Reston, responded to this review

Dear Murderlady, So glad to hear you enjoyed your stay and found our location to serve you well. We are very grateful for the favorable review. The group was a delight to work with. it is our sincere hope that we get the opportunity to welcome you and the Kiwanis Club again in the near future. Sincerest regards, Ray More 

Northern VA
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 30, 2012

My husband and I had our wedding reception 5 years ago at the Reston Hyatt and have made it a tradition to do staycations there once or twice every year. The hotel is great and the renovations have held up nicely plus you can walk to all great restaurants, watering holes and even grab a movie or shopping if you... More 

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Ray M, Director of Sales at Hyatt Regency Reston, responded to this review

Dear Dawneo, Thanks for the great review! So good to learn our hotel has a special place in your family's lives. Give me a heads up before your next visit and I'll be happy to send a treat to your room. Hope your anniversary was memorable. Your support is appreciated. Enjoy a great & safe Labor Day weekend, Ray More 

Washington DC, District of Columbia
Top Contributor
75 reviews 75 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed August 29, 2012

This hotel was great. It has a nice location at Reston Town Center, so you're close to a lot of restaurants and shops. Check-in was easy with the automated kiosk. The room was clean and spacious and the front desk and cleaning staff were friendly. I really liked the option for an extra late check-out (5 pm). I'd definitely recommend... More 

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Ray M, Director of Sales at Hyatt Regency Reston, responded to this review

Dear MS, Please accept my gratitude over the fabulous review that you posted for us. That you enjoyed your stay and had a positive experience is the best compliment we could ever receive. Thank you for your business and support. It is our hope that you come & visit us again soon. Regards, and enjoy a great & safe labor... More 

Ottawa
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed August 21, 2012

Only spent one night here but will return the next time in the washington area as right in the same complex are great restaurants bars and shopping for all ages . Great safe place to walk around and enjoy the scenery . Rooms were first class and the facilities for business meetings looked excellent service was impeccable as we're the... More 

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Ray M, Director of Sales at Hyatt Regency Reston, responded to this review

Dear headingsomeplace, We were delighted to read your so positive review. Great to learn you enjoyed our superb location and had a positive experience during your stay. Thanks for taking the time to write a great review for us. We appreciate your business and sincerely hope that you come visit us again. Regards, Ray More 

Cranage, United Kingdom
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 17, 2012

working in Reston, this was a good base. In the midst of the (rather bland and anonymous) mall its well situated. Wouldn't stay here if I was wanting to visit DC much though. Room comfortable and clean. NO mineral water provided (unless you could a small bottle at $5). Staff very friendly and helpful. Good.

Was this review helpful? Yes 1
Ray M, Director of Sales at Hyatt Regency Reston, responded to this review

Dear Chippy_the Dog_, Greetings from Reston. Thanks for your favorable comments. Glad to learn the hotel served you well for a "base" during your trip. yes, we are located roughly 45 minutes from Downtown Washington. Once the metrorail is extended to Reston by end of 2013, yuo would have much easier access to the nation's capital from here. Cheers. Hope... More 

New York City, New York
Senior Contributor
49 reviews 49 reviews
40 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed August 16, 2012

Every staff member I encountered during my three night stay was courteous, helpful and smiling. The Market Street Bar and Grill accommodated our large party of 17 people on short notice, and our service was outstanding. The location of this hotel is great. There are many restaurants, bars, shops, movie theaters, etc. located just outside the doors of the hotel... More 

Was this review helpful? Yes 1
Ray M, Director of Sales at Hyatt Regency Reston, responded to this review

Dear WanderlustNYC45, Please accpet my most sincere gratitude for your oh-so favorable review! Glad to hear you received the warm and friendly service and attention you deserved. I will agree with you, our property sits in an excellentlocation. Many of our customers enjoy it as well. Regards, and we hope to see you again during your next visit. Ray More 

Surrey, England
Top Contributor
94 reviews 94 reviews
15 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed August 15, 2012

Great Location, especially if you are with an elderly parent as they can easily get around. Room was nice, very comfortable bed but view from 402 was just of a roof, so avoid this room if you care about a view! Disappointed that I had to pay 8USD for parking; think this should be included in the price as this... More 

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Ray M, Director of Sales at Hyatt Regency Reston, responded to this review

Dear Pate-in-Surrey, Thank you for your candid comments. Sorry to hear that the price you paid for some service amenities did not meet your expectations. We take all our guest comments very seriously and will continue to make our best effort to provide value for all our guests. Given the hotel product, I agree, we can not compete with other... More 

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Additional Information about Hyatt Regency Reston

Address: 1800 Presidents Street, Reston, VA 20190
Phone Number:
Location: United States > Virginia > Fairfax County > Reston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Reston 4*
Number of rooms: 506
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Also Known As:
Hyatt Regency Reston Hotel Reston
Reston Hyatt Regency
Hyatt Reston

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