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Hyatt Regency Reston

4.0 of 5 1800 Presidents Street, Reston, VA 20190
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Hyatt Regency Reston
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Hyatt Regency Reston
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411 reviews from our community

Traveler rating
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    181
    49
    21
    12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hyatt Regency Reston
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Danbury, Connecticut
Contributor
11 reviews 11 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 1, 2012 via mobile

Rooms were clean, spacious, modern. Staff was friendly, not over the top though. Location was great. I took advantage of the Panera for most breakfasts to save time and money. I just wish the Internet was included in the price as it usually is at lower quality hotels. Other than that, this property hits all the marks. Would stay again... More 

Was this review helpful? Yes
Ray M, Director of Sales at Hyatt Regency Reston, responded to this review

Dear sxm_ct, Please accept our gratitude for posting such a positive review on our hotel's behalf. Glad that your needs were met. Your candid comments in reference to our internet service area lways welcome and taken into consideration. Thanks for you business. We look forward to your nerxt visit. Regards, Ray More 

NYC
Senior Contributor
44 reviews 44 reviews
28 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed September 21, 2012

This hotel is, by far, the best in the Reston area. It is a well-run, full-service property with a terrific location in Reston Center. As I am a Platinum Member, I received a complimentary upgrade to the Regency Club Level where I stayed in a large, comforatable room with great amenities. Each staff member with whom I interacted was top-notch,... More 

Was this review helpful? Yes
Ray M, Director of Sales at Hyatt Regency Reston, responded to this review

Dear amlash, We so appreciate your fantastic review. Thank you for your business, support, and the great feedback. To exceed the expectations of guests like you is our primary goal. Regards and we look forward to serving you again during your next trip. Regards, Ray More 

Chicago, Illinois
Senior Contributor
41 reviews 41 reviews
23 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed September 19, 2012

I was very pleased with my stay. The service was excellent, including check-in, the maid service, wake-up calls, check-out and everything in-between. The king room I had reserved was very nice and roomy. The bed was extremely comfortable, and the bathroom supplies were very nice. The hotel has a very nice lobby area and a nice restaurant, as well as... More 

Was this review helpful? Yes
Ray M, Director of Sales at Hyatt Regency Reston, responded to this review

Dear dpster, Please accept our gratitude for posting such a favorable review on our behalf. Our goal always remains that every guest receives a similarly positive experience. Your feedback in reference to our opportunity areas is much appreciated. Rest assured that I will review your comments with our management team. We will make every effort posible to improve the experience... More 

Washington, DC
Senior Contributor
38 reviews 38 reviews
38 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 19, 2012

About six weeks ago, I stayed at this hotel for one night during a conference. The parking was quite easy and the lobby was nice. The rooms were what you would expect for a Hyatt Regency, a clean and modern bathroom, comfortable beds, iHome docking, and a good location with the shops and restaurants nearby. There is also a Panera... More 

Was this review helpful? Yes
Ray M, Director of Sales at Hyatt Regency Reston, responded to this review

Dear spartan14, We were thrilled to learn of your positive review. Great to hear you enjoyed your experience, our #1 goal for every guest. Please come back & visist us again soon, Ray More 

Somersham, United Kingdom
Top Contributor
58 reviews 58 reviews
33 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed September 16, 2012

Stayed here for 5 nights on business and I was impressed by the hotel facilities and location. The service was great and my room on the 3rd floor was convenient and spacious. The bathrooms could use some updating but everything was spotless. Prices were reasonable at the restaurants and bar. I only had one problem, which the desk solved. Since... More 

Was this review helpful? Yes
Ray M, Director of Sales at Hyatt Regency Reston, responded to this review

Dear - by UK_Yank83, a thousand thanks for the positive review. I am truly sorry that our front desk clerk failed to make the appropriate impression. Glad to hear this was solved and, otherwise, you enjoyed your stay. Your vote of confidence is appreciated. We truly hope to see you around these parts again. Cheers, Ray More 

Senior Contributor
23 reviews 23 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed September 14, 2012

I stayed here during a seminar in mid-September. The lobby is lovely, my room was spacious and clean. The bed was heavenly. And since this trip was for work and not just as a spouse, I was glad to find a good work area. Internet service was supposed to be $10/night (come in...just add it to the bill and quit... More 

Was this review helpful? Yes
Ray M, Director of Sales at Hyatt Regency Reston, responded to this review

Dear Spousetoo , Thanks for the great feedback. Glad you enjoyed the hotel and its location and your expectations were met. Your comments gave all of us a reason to smile, as it is what we strive for daily. Regards & come visit us again soon, Ray More 

Sydney
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 13, 2012

Stayed here for one night recently while visiting friends in Reston. Nice hotel, location very good, within Reston Town Centre with shops and restaurants within walking distance. Staff were pleasant and helpful, room was nice, good size. hotel breakfast was good but a little expensive, would probably go to Panera (also in the hotel foyer) next time. Would stay again... More 

Was this review helpful? Yes
Ray M, Director of Sales at Hyatt Regency Reston, responded to this review

Dear Chezza1962, Please accpet my gratiutude for posting such a great review for us. We were thrilled to hear you enjoyed the hotel and our location served you well. Please come & visit us again. Regards, Ray More 

Top Contributor
113 reviews 113 reviews
109 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed September 13, 2012 via mobile

I have to say this was a very convient hotel to stay at. The hotel was beautiful inside and had a lovely fountain with koi fish. Customer service was an A+! The room was bigger than I imagined it to be and the beds were very comfortable. And who couldn't love the bath. It had a ledge big enough for... More 

Was this review helpful? Yes
Ray M, Director of Sales at Hyatt Regency Reston, responded to this review

Dear Thesoupnazi88, Thank you so much for the great review. Your comments were most insightful! So glad to hear you enjoyed your experience as our guest. We look forward to greeting you during your next visit. Regards and enjoy a great weekend More 

Montana
Top Contributor
50 reviews 50 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 12, 2012

Although my stay at the Hyatt Regency was unplanned and not wanted (airline glitch), the hospitality and service was impeccable. The shuttle only runs to Dulles once every hour, at the top of the hour, so be advised of that. The driver was very helpful and pleasant, offering suggestions for area restaurants, theaters and shops. The main entry is beautiful,... More 

Was this review helpful? Yes
Ray M, Director of Sales at Hyatt Regency Reston, responded to this review

Dear MTGypsysoul, THANK YOU so much for the wonderful review. After all the hassle you experienced while trying to get home, I'm glad to hear that at least you enjoyed your "unplanned" stay here. Warmest regards. And hopefully you'll choose us again when "plannign" a visit :) More 

New York City, New York
Top Contributor
144 reviews 144 reviews
29 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed September 11, 2012

Visited one night on business, drove in - hotel has attached covered parking garage. Very nice rooms and, as always, very comfortable beds. Hotel restaurant and room service grossly over priced - $25 for breakfast buffet (before taxes and tip)! Panera attached to facility and many restaurants within easy walking distance. Internet access is horrible and staff admitted such -... More 

Was this review helpful? Yes
Ray M, Director of Sales at Hyatt Regency Reston, responded to this review

Dear Billq-Newburgh, First and foremost, thank you for taking the time to post the review, and for your business. I was saddened to learn that our internet access did not meet your expectations. Whle our staff absolutely did the right thing in refunding your internet fee, there's no excuse for your experience. Our management has ben very engaged in upgrading... More 

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Additional Information about Hyatt Regency Reston

Address: 1800 Presidents Street, Reston, VA 20190
Phone Number:
Location: United States > Virginia > Fairfax County > Reston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Reston 4*
Number of rooms: 506
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Also Known As:
Hyatt Regency Reston Hotel Reston
Reston Hyatt Regency
Hyatt Reston

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