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Hyatt Regency Reston

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1800 Presidents Street, Reston, VA 20190
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Hyatt Regency Reston
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Hyatt Regency Reston
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456 reviews from our community

Traveler rating
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    197
    51
    23
    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hyatt Regency Reston
See the most recent reviews
Orlando, FL, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Whenever I stay in the Reston area for work, I always stay at the Hyatt Regency, Reston. They are a fantastic business traveler property and ties in nicely with the Town Center Shops and Restaurants. Highly recommend.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Foxboro, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel is a great value and located conveniently to everything. Whenever I travel to this part of Virginia, I make it a point to stay here. The staff is professional, friendly and most importantly make you feel comfortable.

Review collected in partnership with Hyatt Hotels

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1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 29, 2015

My husbands annual conviention was at the Hyatt. The rooms were clean and the staff was really nice. Kareem at the front desk was great. The only bad thing was my husband and I caught Springfield Taxi in front of the hotel. To make a long story short, the cab driver ran my husband credit card for a 90.00 tip... More 

Was this review helpful? Yes 2
Dustin I, Director of Sales at Hyatt Regency Reston, responded to this review

Dear Nancy/MLR, Thank you kindly for your feedback and time. We take them both very seriously. It is great to see you were pleased with your accommodations, especially since we have recently completed our guest room renovation as well as some of our lobby areas. I hope you had some time to enjoy Reston Town Center. It has numerous restaurants... More 

Newfoundland and Labrador, Canada
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed March 27, 2015

I stayed at this hotel while in Virginia/Washington for business. This is a FANTASTIC hotel! The service was excellent from the time I checked in to the time I checked out. The service was great. I asked for extra coffee- within a few minutes it was in my room. I ran out of mouthwash and requested some form housekeeping. Within... More 

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Dustin I, Director of Sales at Hyatt Regency Reston, responded to this review

Dear K J, Thank you very much for your feedback. We take it very seriously and will share it with our teams. It is wonderful to hear you enjoyed your experience here. Our teams prides themselves on our service culture and seeing it shine through is great. The hotel has recently completed our new guests rooms as well as some... More 

Boston, Massachusetts
Top Contributor
368 reviews 368 reviews
57 hotel reviews
138 helpful votes 138 helpful votes
4 of 5 stars Reviewed March 27, 2015

I stayed again at the Hyatt Regency Reston on a recent business trip. The hotel had undergone a major refurbishment of the rooms since my last visit. The new décor and furnishings are clean and fresh which makes for a more pleasant stay. The hotel is located at one end of the Reston center area so you can easily walk... More 

Was this review helpful? Yes
HyattRegencyReston, Director of Sales at Hyatt Regency Reston, responded to this review

Dear CarpeNox, Thank you for your time and feedback. It is greatly important to us and we take it very seriously. It is nice to see you return for a visit and experience our new rooms which were completed last year. There were many new upgrades made in the hotel. It is also nice to see you were able to... More 

Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 27, 2015

I have stayed at the Hyatt Regency Town Center twice for a 5 nights each time this year! I am there on business but there is so much to do! It is a planned community and has everything. During the winter months there is a great ice skating rink right outside the hotel. It is removed mid March. There are... More 

Was this review helpful? Yes
HyattRegencyReston, Director of Sales at Hyatt Regency Reston, responded to this review

Dear Tabjordan33, Thank you kindly for your feedback and for staying with us. We greatly appreciate it and will be sure to share your feedback with our teams here. We take great pride in our hotel and service culture and it nice to see it some through. It was great to hear you were able to take advantage of all... More 

Avon, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 24, 2015

This is an interesting property. The hotel is located next to a bustling shopping area filled with great shop and lots of good restaurant and entertainment choices. Room was clean, beds and pillows super comfortable. The desks and nightstands had ample ports for charging your gadget with for me is welcome. Interesting lobby bar, kind of small but that is... More 

Was this review helpful? Yes
HyattRegencyReston, Director of Sales at Hyatt Regency Reston, responded to this review

Dear Brian P, Thank you very much for your feedback. It is greatly appreciated and we take it very seriously. It is great to see your stay went well and you had a chance to take advantage of Reston Town Center. Such a great location with more than 30 restaurants and bars as well as more than 50 retail shops.... More 

Auburn, NH
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 23, 2015

It was a basic hotel room, frankly below what I've experienced at other Hyatt properties. If you did know any better you'd think you were in a Marriott. Very few power outlets, but the desk had a total of 4. Hidden on the side of the lamp is a USB port (didn't see that till it was too late-no idea... More 

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HyattRegencyReston, Director of Sales at Hyatt Regency Reston, responded to this review

Dear Jim_B_NH, Thank you very much for your feedback. We take your comments very seriously and pride ourselves in our hotel and service. We will be certain to share your feedback with our teams here. In 2014 we completed a new rooms renovation and upgrade. We continue to receive positive results however I was disappointed to hear we may have... More 

Brookfield, Wisconsin
Top Contributor
137 reviews 137 reviews
43 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed March 20, 2015

I stayed for a night before morning meeting in Reston. The Hyatt is a quality hotel that I can't fault. The rooms are well appointed and comfortable. The location in the Reston town center is great. Plenty of restaurants and bars within a couple minute walk. The lobby is large open and a nice place to relax. Having a Panera... More 

Was this review helpful? Yes
HyattRegencyReston, Director of Sales at Hyatt Regency Reston, responded to this review

Dear anonymous-john, Thank you very much for your time and feedback. We truly appreciate it and take it very seriously. Our team takes great pride in our service and our hotel. It is great to see that you were able to take advantage of the Town Center as well as our restaurant Tavern 64. Tavern 64 is designed to showcase... More 

san diego,California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 17, 2015

This is a very nice hotel. The lobby as you enter is spacious with comfortable searing and bar for drinks. The restaurant associated is very nice along with Panera Bead inside as well. Surrounding the hotel are shops and in the winter months an ice skating rink. Since we were there for a dance convention everything was easily accessible,however if... More 

Was this review helpful? Yes
HyattRegencyReston, Director of Sales at Hyatt Regency Reston, responded to this review

Dear griswalds5, Thank you very much for your feedback and time. We greatly appreciate both and take your comments very seriously. It is great to see your stay went well. We completed our rooms renovation last year and we have received a lot of positive feedback. It was also nice to see that you were able to see all the... More 

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