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All 4 Reston hotels

Hyatt Regency Reston

4.0 of 5 Hotel   |   1800 Presidents Street, Reston, VA 20190
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Ranked #3 of 4 Hotels in Reston
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed yesterday
Razzi-B London, United Kingdom
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378 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
London, United Kingdom
Top Contributor
85 reviews 85 reviews
51 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed yesterday NEW

I normally hate staying at chain hotels such as this. They all look & feel the same In that sense this is no different, it has the same style & feel as all of them, although it's reasonably modern, in good condition & very functional. But the staff were all excellent. Engaging, friendly, helpful & professional.

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Mason, Ohio
Contributor
14 reviews 14 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A great hotel in a wonderful setting. Lots of shops and restaurants to walk to along with a movie theater. A quick 5 minute car ride to the Metro Station for the 40 minute commute into DC or you can take the hotel shuttle there, but you have to take a bus or cab back, as they will not pick... More

Was this review helpful? Yes 1
HyattRegencyReston, Director of Sales at Hyatt Regency Reston, responded to this review

Dear Ginnie S, Thank you very much for your time and feedback. It is very important to us. I was very pleased to see you enjoyed your stay. It is great to hear you mention all the benefits of the hotel and location. I hope you were able to take advantage of them, especially the Metro to DC. We have... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The room we stayed at was 656, if you are looking for a nice view, from this room you can see only roofs of the nearest buildings. The staff at the front desk is really polite and know what to do. Jake was helping me, he looked very professional and worked fast. The room was really nice and clean, no... More

Was this review helpful? Yes 1
HyattRegencyReston, Director of Sales at Hyatt Regency Reston, responded to this review

Dear Xeniya, Thank you for taking the time to provide us your feedback. It is very important to us. I am very happy to hear you enjoyed your stay. We have recently finished a rooms renovation and we have received some very positive feedback about our rooms. I hope you had the opportunity to enjoy the town center. There is... More

Singapore, Singapore
Contributor
11 reviews 11 reviews
8 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed in Hyatt Reston for 13 nights. The checkin to the hotel was quick. I did not have a bed and breakfast clubbed with my stay. Hence I chose to have breakfast at Panera bread located on the ground floor of the hotel. My room had a parkview. Though the room looks on to the streets, it was calm... More

Was this review helpful? Yes 1
HyattRegencyReston, Director of Sales at Hyatt Regency Reston, responded to this review

Dear LavanyaKrishnasa, Thank you for your time and feedback. We truly appreciate it and take it very seriously. It is great to see you had a nice experience with the rooms, the staff and the location. All three aspects are something we strive to showcase for the hotel. The town center has more than 30 restaurants and bars and over... More

Washington, DC
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel's strong point is its location, right in the middle of the Reston Town center. The lobby and restaurant are also nice. Breakfast is outstanding, definitely a cut above most hotel breakfasts. The only downside is the rooms are looking a little dated at this point. This is business hotel, although we have stayed here several times with our baby/toddler,... More

Was this review helpful? Yes 1
HyattRegencyReston, Director of Sales at Hyatt Regency Reston, responded to this review

Dear Tarvelbud57, Thank you for your time and feedback. It is important to us and we take it very seriously. We have just recently finished a full rooms renovation and hope that you will soon allow us to host you again here with your family. I am glad to see you were able to take advantage of Reston Town Center.... More

Austin
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is in need of major renovations. The entire 15th floor smells like mildew. The AC freezes up and the room stats warm as a result. The smell is incredibly strong in multiple rooms, in the halls and the concierge lounge. It can't possibly be healthy.

Was this review helpful? Yes 1
HyattRegencyReston, Director of Sales at Hyatt Regency Reston, responded to this review

Dear Gradla, Thank you for your time and feedback. It is greatly appreciated. I was very surprised by your comments as we have just completed a full guest room renovation in the hotel and have received constant positive feedback. I have made sure to immediately share your concerns with our team to ensure there are no issues we are unaware... More

Raleigh, North Carolina
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is my third time here. It is solid. They do customer service with friendly valet, bell hops, and check in reps. Very pleased with the gym. Great for biz or staying close to downtown reston. That's about it. But I need 200 words. So maybe these last few words gets me there. Let's see.

Was this review helpful? Yes 1
HyattRegencyReston, Director of Sales at Hyatt Regency Reston, responded to this review

Dear AndyMay11, Thank you very much for time and feedback! It is great that you have stayed here a few times. We truly appreciate your business with us especially when we hear great things about our team here. They take great pride in their service as well as the property. We hope that we will have the opportunity to host... More

Christchurch, New Zealand
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We had a great three night stay here, while my husband attended a conference. The rooms were roomy, light and very clean. The staff were friendly and accomodating. Room service was great (I recommend the chocolate cheesecake!). The hotel location is fantastic and we thoroughly enjoyed our stay, except for the most frustrating pool hours. The pool is only open... More

Was this review helpful? Yes 1
HyattRegencyReston, Director of Sales at Hyatt Regency Reston, responded to this review

Dear Bullbert Christchurch, Thank you very much for your feedback. It is very valuable to us and we take it very seriously. I was very pleased to see you enjoyed our guest rooms. We have recently completed a room renovation and we have been receiving some great reviews. I do hope that your family enjoyed their stay as well. It... More

Carlisle, Pennsylvania
Top Contributor
54 reviews 54 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 9, 2014

Welcoming smiles on the faces of nearly every staff member we encountered is the hallmark of the Hyatt Regency in Reston, VA. With almost no exception staff members were friendly, courteous, engaging, personable, and helpful. My guess is that this hotel's management treats their staff with dignity and respect. Ours was a standard room at this facility, but it would... More

Was this review helpful? Yes 1
Dustin I, Director of Sales at Hyatt Regency Reston, responded to this review

Dear Aaron H, Thank you very much for your feedback and time. Your review was very informative and it is always so nice to hear how our staff is. We take a lot of pride in our service culture as well as our facility. With Metro just opening here we have started to experience some shuttles going to and from... More

Northern NM
Top Contributor
81 reviews 81 reviews
13 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed August 8, 2014

Let's face it; you're only staying here if you're on business or using Hyatt points. Apparently this hotel is 20-30 years old, but doesn't show it. The lobby is fantastic & it's right in Reston town square which is nice but small. My issues are all small, but they added up. The light on the desk (where you plug things... More

Was this review helpful? Yes 1
Dustin I, Director of Sales at Hyatt Regency Reston, responded to this review

Dear NMBomber, Thank you very much for your time and feedback. We take it very seriously and please know that we share it with our teams here to ensure we follow up on any areas of opportunity. Thank you for noticing the condition of the hotel as we take great pride in our facility and service. We have recently renovated... More

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Additional Information about Hyatt Regency Reston

Address: 1800 Presidents Street, Reston, VA 20190
Phone Number:
Location: United States > Virginia > Fairfax County > Reston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Reston 4*
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Also Known As:
Hyatt Regency Reston Hotel Reston
Reston Hyatt Regency
Hyatt Reston

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