We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Reston Hotel

Hotel website
Hotel deals
11810 Sunrise Valley Drive, Reston, VA 20191
Special Offer
Breakfast for 2 Included
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Sheraton Reston Hotel
Professional photosView all
Browse nearby
Sheraton Reston Hotel
Add Photo Write a Review

368 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    113
    134
    72
    33
    16
See reviews for
57
43
30
198
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (368)
  • Mar-May only
    (92)
  • Jun-Aug only
    (117)
  • Sep-Nov only
    (97)
  • Dec-Feb only
    (62)
All months
There are newer reviews for Sheraton Reston Hotel
See the most recent reviews
Reston, Virginia
2 reviews
5 of 5 stars Reviewed July 25, 2013

I have stayed at the Sheraton Reston Hotel many times and every time I have received exceptional service. While I have also stayed at Category 5/6/7 hotels I can honestly say I have never felt as welcome by the staff as I do at this property. The front desk worker Kurt is extremely helpful every time and ensures my stay... More 

Was this review helpful? Yes
Taylor H, Guest Relations Manager at Sheraton Reston Hotel, responded to this review

Dear Taylor S, Thank you taking the time to provide us with your valuable feedback. I am very excited and pleased to hear of the wonderful personalized service you encountered while staying at our hotel. Our goal is to deliver a memorable and stress free stay for every guest. We take great pride in our staff and the service they... More 

Newport Beach, California
Level Contributor
65 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
2 of 5 stars Reviewed July 18, 2013

We have a new office in the Great Falls area; for the sake of business and my poor coworkers, we don't encourage anyone to stay at the Sheraton Reston Hotel again. This hotel is terrible beyond belief. Terrible service, funny smell and the rooms are so old they are literally crumbling. That being said, the Hyatt Regency Reston down the... More 

Was this review helpful? Yes
Taylor H, Guest Relations Manager at Sheraton Reston Hotel, responded to this review

Dear JJamdAdice, I would like to say thank you for taking the time to provide us with such valuable feedback. I am very sorry to hear that your experience did not exceed your expectations. We pride ourselves on the level and quality of service we deliver. We are actually undergoing a renovation to all of our guest rooms to update... More 

Dallas, Texas
Level Contributor
61 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed July 17, 2013

This hotel was recommended by business contact near their offices. It was a good choice, their famous heavenly bed was comfortable, but the abundant bed linens was hard to sleep among! The heavy comforter was nice when the air-conditioning got too cold, but then it got to be too warm shortly thereafter. Comfy pillows too. Large room with desk and... More 

Was this review helpful? Yes
Nairobi, Nairobi, Kenya
2 reviews
5 of 5 stars Reviewed July 17, 2013

As in the last 4 years that we stay for more than 6 weeks in the "Sheraton" in Ruston, Virginia, we found that the warm of a family welcoming us and every year. Our 4 boys love this place and will refuse to go any were else, we all love and enjoy every day the kindness and warmth of every... More 

Was this review helpful? Yes
Taylor H, Guest Relations Manager at Sheraton Reston Hotel, responded to this review

Dear MariaG, Thank you so much for providing us with your wonderful feedback. We are very glad to hear that your stay was a true success. We are very proud of our staff and take great pride in the wonderful service they deliver. We thank you for your loyalty and cannot wait to welcome you back to the Sheraton Reston... More 

London
Level Contributor
61 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed July 15, 2013

I stayed 2 nights on a business trip and found the hotel to be generally very good. The staff made the place really due to being very friendly and attentive. The hotel itself is in reasonable condition, although it looks a little dated from the outside. The hotel has a pool, which I sadly did not get a chance to... More 

Was this review helpful? Yes
Bradford, United Kingdom
Level Contributor
4 reviews
4 of 5 stars Reviewed July 9, 2013

we are supposed to get our connecting flight but it was cancelled so the airport gave us papers to hotels. before we go at the hotle we call there for the shuttle they explain very well where the bus will pick us up how to identify it and where to stay.. we went to shereten by then and was check... More 

Was this review helpful? Yes
Taylor H, Guest Relations Manager at Sheraton Reston Hotel, responded to this review

Dear Cairnaokch, I sincerely appreciate your valuable feedback concerning your stay with us. It is great to hear that you were able to enjoy yourself during your brief stay with us. It is our duty to ensure we provide you with a memorable and stress free visit. We hope to welcome you back soon. More 

Lyndhurst, New Jersey
1 review
4 of 5 stars Reviewed June 22, 2013

our flight got cancelled and it was terrible. good thing that the airport gave us accommodation to this hotel Me and my husband was greeted by the front desk with smile on their faces (maria and sharef) atleast I know we are taken care of. maria took care of us and was very helpful she informed me about the features... More 

Was this review helpful? Yes
Sydney
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 20, 2013

air ducts stuffed with dust in the room in which carpet absolutely reeks of mould, coupled with hair remnants in the bathroom makes for a great experience. to top it off, one of the slowest wifi (in room as well as lobby) of any hotel I've stayed at in the US. Synchronous top out at 70Kb/s (u/d). Do yourself a... More 

Was this review helpful? Yes
Taylor H, Guest Relations Manager at Sheraton Reston Hotel, responded to this review

Dear Johnnie8, We take all of our guest’s feedback very seriously and use this to improve as we move forward. I am very sorry for your experience with our shuttle. We are working with our drivers to better communicate their exact destination to clear up confusion upon your arrival to the airport. I am also very sorry for the way... More 

Phoenix, Arizona
Level Contributor
171 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed June 20, 2013

Got stuck in DC for the night and the airline had me stay here. It was a very nice hotel. The room was well apportioned and all the amenities you would expect at a Sheraton were there. I ate dinner at the bar and had a fantastic Salmon dinner and had a great time with my fellow stuck passengers. There... More 

Was this review helpful? Yes
Bonn
Level Contributor
34 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed June 13, 2013

Unfortunately, I had to return three times to front desk since the keys to my room didn't work! After those three failed attempts housekeeping let me into my room, but I still didn't have working keys to my room yet. The young man whom I checked in with at the front desk, however, assured me to send someone up to... More 

Was this review helpful? Yes
Taylor H, Guest Relations Manager at Sheraton Reston Hotel, responded to this review

Dear Germanmallard, I would like to thank you for providing us with your gift of feedback. I am very sorry for the key issues you experienced while visiting our hotel and wish this situation was handled in a more professional manner. We strive to deliver excellent customer service to every guest in our hotel. We have looked into the issues... More 

Questions? Get answers from hotel staff and past guests. Ask a question

91 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (69)
Viewed
Hotel & grounds (16)
Viewed
Room/suite (19)
Viewed
Bathroom (4)
Viewed
Business center/function rooms (2)
Viewed
Dining (2)
Viewed
Pool/beach area (4)
Viewed
2:11
Videos (1)
Viewed
Other (21)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Dining (3)
Viewed
Hotel & grounds (6)
Viewed
Pool/beach area (4)
Viewed
Room/suite (4)
Viewed
Other (5)
Check In Check Out
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Reston
0.7 mi away
Hyatt Regency Reston
Hyatt Regency Reston
#1 of 4 in Reston
4.0 of 5 stars 586 reviews
0.2 mi away
Westin Reston Heights
0.7 mi away
Extended Stay America - Washington, D.C. - Reston
Show Prices
Show Prices
Show Prices
7.6 mi away
Aloft Dulles Airport North
6.4 mi away
Hyatt Place Sterling/Dulles Airport-North
4.3 mi away
Comfort Inn & Suites Airport Dulles-Gateway
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay