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All 4 Reston hotels

Sheraton Reston Hotel

3.5 of 5 Hotel   |   11810 Sunrise Valley Drive, Reston, VA 20191
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Ranked #4 of 4 Hotels in Reston
A recent review
3 of 5 stars reviewed yesterday
royourboat Philadelphia, Pennsylvania
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297 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Philadelphia, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

This hotel is very big. The parking lot was completely full when I arrived. There was no Bell hop to help with my luggage. I had to park far away and make several trips to get my luggage in. It was very frustrating. I am an SPG member and I paid extra for the Club level floor. I was placed... More

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Rio de Janeiro, RJ
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel is located in a nice neighborhood, not far from downtown. Very nice and spacious rooms, comfortable. Bathrooms are very nice and very clean too - which is a big plus. Staff is very helpful and courteous. I did not use the restaurant except once for breakfast and have nothing to complain about. The parking lot is not very big,... More

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Colombo, Sri Lanka
Top Contributor
285 reviews 285 reviews
36 hotel reviews
129 helpful votes 129 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A nice hotel with beautiful surroundings. Rooms were spacious & very comfortable & clean.The Breakfast Buffet was good & the staff was very courteous . Nothing to complain about. Enjoyed the stay here.

Was this review helpful? Yes 1
Wilmington, Delaware
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 7, 2014

We caught the Sheraton Reston Hotel at a time when they were redoing the club lounge. As Starwood members, we usually stay on the club lounge floor, but we were not able to access it this time. In a previous stay, the staff upgraded us to a suite, which we really appreciated. This time, it was a standard room. The... More

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Austin, Texas
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 30, 2014

The Sheraton is nice and geared towards business travelers. For instance, the bar only serves 90+ rated wines and use riedel glasses. The rooms are spacious and luxurious and the bathrooms are the nicest I have seen at a hotel. There was not a refrigerator in the room, and we didn't even think to ask about it because it seems... More

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Justin C, Front Office Manager at Sheraton Reston Hotel, responded to this review

Dear Tony T, Thank you for choosing to stay at the Sheraton Reston Hotel. We value your feedback, and appreciate the time you took to review our hotel. I am glad to read that you enjoy our Sheraton Selects bar menu during your last visit. Next time you are in town on a business trip I invite you to attend... More

North Richland Hills, Texas
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 16, 2014

I stayed here for almost two weeks in early June for a business trip. The hotel staff was nice enough, if not a little distracted. The rooms were comfortable and pretty, free bottled water was included every day, but did not include a microwave or refrigerator, which made the long trip a little more expensive, as we couldn't store leftovers... More

Was this review helpful? Yes 1
Justin C, Front Office Manager at Sheraton Reston Hotel, responded to this review

Dear Holly N, Thank you for choosing to stay at the Sheraton Reston Hotel. We value your feedback, and appreciate the time you took to review our hotel. In regards to your stay, I am glad to hear that you found our staff kind and that you found Syrah a good place to have your breakfast each morning during your... More

Tallahassee, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed June 28, 2014

While on business in DC, We elected to stay at this location. It's beautifully tucked away in a appealing area. All the glitz disappeared when we checked in. The staff ruined the entire experience. They were unwelcoming and unaccommodating. After trying to ignore the rude entry we advanced to our room. Truthfully, the hotel is beautiful on site but the... More

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Amine E, Front Office Manager at Sheraton Reston Hotel, responded to this review

Dear Monica K Thank you for choosing to stay at the Sheraton Reston. We value such feedback because we believe that feedback is a gift for us and an opportunity to improve our services I am happy to read that overall you like the hotel and you would recommend it to anyone who would be in the area. I’m disappointed... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 25, 2014

I sent a snack food gift basket to someone staying at this hotel early last month. The hotel staff signed for it, but the guest never received it. After investigation, I discovered that the hotel staff accidentally 'enjoyed' (their words, not mine) the gift. They ate it!! I contacted the hotel's manager to ask that something be done; it's been... More

Was this review helpful? Yes 1
Richmond, Virginia
Top Contributor
206 reviews 206 reviews
26 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed June 24, 2014

Older business hotels in outlying areas like these need tourism business to help stay afloat. If you don't want to deal with a throng of tourists, foreign or otherwise, staying in the same hotel as you, especially when you are near a city known for tourism, do not stay at a mid-level hotel such as this one. Pony up and... More

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Sugar Land, Texas, United States
Contributor
14 reviews 14 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 24, 2014

Stayed three nights. Hotel was fantastic!!!! Spacious rooms! Clean clean clean! Very quiet great food! Very relaxing. Would definitely stay there again:) We were with a youth tour group and the hotel was definitely set up to handle the large groups but without sacrificing the luxury feel of the hotel. It was a reasonably easy commute from DC!

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Additional Information about Sheraton Reston Hotel

Address: 11810 Sunrise Valley Drive, Reston, VA 20191
Phone Number:
Location: United States > Virginia > Fairfax County > Reston
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Reston Hotel 3.5*
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Also Known As:
Sheraton Reston
Reston Sheraton

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