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Sheraton Reston Hotel

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11810 Sunrise Valley Drive, Reston, VA 20191
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Sheraton Reston Hotel
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350 Reviews from our TripAdvisor Community

Traveler rating
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    127
    67
    32
    14
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Antwerp, Belgium
Level Contributor
30 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

we stayed here for the 16th world police and firegames and were very pleased with the hotel-ammenities as well with his entire staff, all personal is kind and friendly and there is notting asked to much, allmost everything can be arranged. and in name of our group "the antwerp fire bears" I would like to say a special thanks to... More 

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Crisfield, Maryland
Level Contributor
41 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I attended a work-related conference which was held at the Sheraton Reston. Initially I did not plan on spending the night at the hotel. When I realized an overnight was the best option the front desk staff was more than accommodating. In fact, i was instructed to go to the lobby and make my reservations on line as the cost... More 

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San Antonio TX
Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is my first time to this Sheraton. It is very close the RTC (aka Reston Towne Center) and the Dulles Tollroad. Be aware that there is a shuttle between the hotel and IAD; it's a good idea to take this, lest you be verbally assaulted by one of any number of Washington Flyer taxi drivers because it's only 7... More 

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Amine E, Front Office Manager at Sheraton Reston Hotel, responded to this review

Dear socalgalx4, Thank you for providing feedback regarding your stay at Sheraton Reston. I'm so delighted to hear that you had a pleasant stay and you liked our newly renovated room, our VIP club lounge and courtesy shuttle. At the Sheraton Reston, we are highly passionate about serving our guests and creating home-away-from-home experience. Thank you for your nice words. More 

Michigan, United States
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a clean hotel but it is showing signs of wear and tear. I had a suite and had a few issues that I reported but never quite got ironed out. Keep in mind, these are not huge issues. Wallpaper is starting to peel at the seems in a few places. I had a wall outlet that they would... More 

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Bloomington, Minnesota
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was very clean, service at check in was fast and friendly. The beds were outstanding. I think they are sleep number beds. Pillows were also outstanding - maybe down or feather. Overall, good hotel, great night's sleep!

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Amine E, Front Office Manager at Sheraton Reston Hotel, responded to this review

Dear CarolineMR Thank you for your wonderful feedback about The Sheraton Reston we are delighted that you had an enjoyable stay and that every associate were able to assist you the best they can. It is our goal to provide every guest the best service to create a extraordinary experience. looking forward welcoming you back . More 

Arlington, Massachusetts
Level Contributor
158 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice rooms, very clean, great for business events. The one detraction this visit was the overly enthusiastic game of water polo going on in the pool on the first night I was there. It ended at 9 pm when the pool closed.

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Amine E, Front Office Manager at Sheraton Reston Hotel, responded to this review

Dear CarolineMR, We're glad that you had a nice stay overall at the Sheraton Reston. It is our goal to provide every guest the best service to create a memorable experience. I do apologize for any inconvenience that you might have faced because of the noise coming from our outdoor swimming pool. We look forward for your next visit at... More 

Farmington, New Mexico
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My friends and I stayed at this location for Mother's Day. They had a front of the house woman who was very night to work with. The drivers of the shuttle were equally nice. The hotel bar on the other hand was not the friendliest. We ended up leaving and walking over to the Westin for a birthday glass of... More 

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Amine E, Front Office Manager at Sheraton Reston Hotel, responded to this review

Dear Megan S Thank you very much for your feedback and time. We truly appreciate it and take it very seriously.I was very unhappy to see that your stay did not exceed your expectations overall. I will be certain to share this with our lounge team. I truly hope that we have the opportunity to host you again at the... More 

Abu Dhabi, United Arab Emirates
Level Contributor
113 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed at the Sheraton Reston for a couple of nights during a recent business trip. Staff was friendly and helpful, the rooms were of a good size and linen was of good quality. Toiletries in the bathroom were quite basic, as was breakfast. The Sheraton is not a bad choice for a brief business trip, and I may return,... More 

Was this review helpful? Yes 1
Jesse P, Manager at Sheraton Reston Hotel, responded to this review

Thank you for your response. We appreciate the time you took to give us feedback. I am disappointed to hear that your stay was not what you expected from us. We have a wonderful staff that will be happy to help you with any taste of Sheraton you are looking for. Please feel free to give us a call so... More 

Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I stayed at this place for a conference from June 2nd through the 8th in 2015. The bathroom tub did not drain water well while showering. Even though the drain was opened, during the shower, water would collect and only later in the day when I returned, the water had finally drained out. No microwave or refrigerator. That was extra.... More 

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Amine E, Front Office Manager at Sheraton Reston Hotel, responded to this review

Dear David W I would like to say thank you for taking the time to provide us with such valuable feedback. I am very sorry to hear that your experience did not exceed your expectations. We pride ourselves on the level and quality of service we deliver.. We cannot wait to welcome you back so that you may experience the... More 

Browntown, Virginia
1 review
4 of 5 stars Reviewed May 28, 2015

Hotel was very accommodating to a conference/workshop team. The staff was very responsive to a variety of needs and wend out their way to handle our teams. The location is very convenient to Washington and Dulles.

Was this review helpful? Yes
Amine E, Front Office Manager at Sheraton Reston Hotel, responded to this review

Dear DocDon63, Thank you for giving us your feedback; it is very important to us and we appreciate you sharing your thoughts and experience while staying with us at Sheraton Reston. We are delighted to hear that our staff was welcoming and attentive. It is our goal to provide every guest the best service to create an extraordinary experience. We... More 

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