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Sheraton Reston Hotel

3.5 of 5 11810 Sunrise Valley Drive, Reston, VA 20191
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Sheraton Reston Hotel
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Sheraton Reston Hotel
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317 reviews from our community

Traveler rating
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    60
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    14
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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O'Fallon, Illinois, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

This property is conveniently located near Reston Town Center and is an absolute favorite of mine, especially on extended trips. Theresa is especially helpful and epitomizes what the SPG experience is all about. There is no ask too great so long as it serves to make me feel more at home when I am not. A clean, refreshing, and inviting... More 

Was this review helpful? Yes
Greensboro, NC
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Room was clean, comfortable. Service was unremarkable. Hotel offered shuttle to Dulles on a frequent basis. The hotel gym, lobby, and common areas were all clean and comfortable. We got a great rate with parksleepfly.com that allowed us to park our car overnight, was an excellent value.

Was this review helpful? Yes
Amine E, Front Office Manager at Sheraton Reston Hotel, responded to this review

Dear, eedwards1 Thank you for providing feedback regarding your stay at Sheraton Reston. I'm so delighted to hear that you enjoyed our hotel amenities and value. I'm most thrilled to hear that we met your expectation regarding the Parksleepfly reservation. We will be always happy and ready to accommodate you whenever you travel from Dulles Airport. We look forward to... More 

Denver, Colorado, United States
Contributor
13 reviews 13 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff is absolutely fantastic, the hotel rooms are quiet and spacious and the bed is very comfortable. I work at a nearby company and when I travel to Reston this is my hotel of choice. The shuttle service was very convenient.

Was this review helpful? Yes
Amine E, Front Office Manager at Sheraton Reston Hotel, responded to this review

Dear, Annie W we are tremendously happy to hear that you enjoyed your stay with us at Sheraton Reston, and that we exceeded your expectations overall. We appreciate you taking the time to tell us about our caring staff and our newly renovated rooms. I look forward to sharing your wonderful comment with every member of our hotel Family. Thank... More 

Princeton, New Jersey
Top Contributor
89 reviews 89 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great value within the SPG family. I stayed at Westin in Alexandria before. This one seems bigger. Nothing within walking distance compare to alexandria. But for rainy winter days, that's just fine. I was told they have shuttle services to local malls and airports. The gym is not big but sufficient for the clientele they have. The room facing the... More 

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Washougal, Washington
Senior Contributor
33 reviews 33 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Typical Sheraton but with exceptionally friendly staff. Everyone gave eye contact, smiles, good morning, good evening, etc. Room was clean and quiet. Good green choice options. Asked for a wake up call but never did get a ring. Knocked on door which woke me up so am assuming that is the wake up call which is unique but effective. Was... More 

Was this review helpful? Yes
Jessica A, Manager at Sheraton Reston Hotel, responded to this review

Serving you is our pleasure. We appreciate the time you took to give us feedback on your last stay. We do apologize that you experienced a phone issue with your last stay. Currently we are investigating the problem to get it fixed. Thank you once more for your comment. More 

Ellicott City MD
Top Contributor
166 reviews 166 reviews
36 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed one night here. It was pretty good- comfy room, quiet, ok service, ok breakfast but the value here was great. For a little over $120 we stayed one night plus had free parking at their lot, while we went overseas for over two weeks. The shuttle to Dulles runs every 30 minutes and though it was bit late,... More 

Was this review helpful? Yes 1
Jessica A, Manager at Sheraton Reston Hotel, responded to this review

Thank you for your feedback. We strive to make each guest experience here special. Additionally, to your comment about our shuttle; we also have a local business shuttle that transports you to and from any local business within a 2 mile radius every thirty minutes. Some of the popular place we go is the Reston Town Center and also Plaza... More 

Daytona Beach, Florida
Contributor
14 reviews 14 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 11, 2014

This property is located within a mile of the Reston Town Center and a half mile of the Dulles Toll Road. The rooms appear to have been renovated in the not-too-distant past and the mattress was very comfortable. The front desk staff was very professional and responsive, ranking with the best I have encountered. On the down side, housekeeping needs... More 

Was this review helpful? Yes
Jessica A, Manager at Sheraton Reston Hotel, responded to this review

We appreciate your feedback. In regards to your comment; we are pleased you have enjoyed our mattresses. You may purchase the mattresses on ShopSheraton.com. Currently right now we are celebrating the holidays with a holiday sale. We take great pride in serving our guest and appreciate your gratitude. We acknowledge your concern with our housekeeping methods and are investigating the... More 

1 review
5 of 5 stars Reviewed November 7, 2014

We have stayed at the Sheraton Reston many times, especially when taking flights out of IAD Dulles. On our return in October, running 6 hours later on Paris time, we were greeted by Sarah, the cheerful receptionist who was very accomodating. Since we had visited French Morocco, she introduced us to Amine El Harchaoui, the front office manager, formerly of... More 

Was this review helpful? Yes
Amine E, Front Office Manager at Sheraton Reston Hotel, responded to this review

Thank you for providing feedback regarding your stay at Sheraton Reston. I'm so delighted to hear that you enjoyed your time at our hotel and enjoyed our signature Sweet sleeper beds. I'm most thrilled to hear about the service you received from Sara and staff. Also, I truly enjoyed the conversation with your and your wife. I will certainly forward... More 

Boca Raton, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 5, 2014

In the few amount of days I've stayed at the hotel the staff has made me feel right at home. Their culinary, housekeeping, and front desk staff are bar none! Fantastic meeting spaces and a quaint bar and restaurant. I'd like to personally thank Amine for his hospitality and professionalism, he is a great asset to your team.

Was this review helpful? Yes 1
Amine E, Front Office Manager at Sheraton Reston Hotel, responded to this review

Dear , Jeffrey K We are happy to hear that you enjoyed your stay with us at Sheraton Reston, and that we surpassed your expectations overall. We appreciate you taking the time to tell us about our caring staff. I look forward to sharing your wonderful comment with every member of our hotel Family. Thank you again for taking the... More 

Keedysville, Maryland, United States
Top Contributor
89 reviews 89 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed November 5, 2014 via mobile

I ended up at the Sheraton because my class was cancelled. Then it was back on and I had cancelled my reservation at the other hotel. I was a bit bummed but glad to get a room here. Upon arrival I was pretty impressed by the cleanliness and look of the inside lobby. I was greeted warmly and checking in... More 

Was this review helpful? Yes 1
Amine E, Front Office Manager at Sheraton Reston Hotel, responded to this review

Dear Michael Y Thank you very much for your feedback regarding our hotel cleanliness and welcoming staff. At the Sheraton Reston, we are proud to deliver exceptional service for our guest and create a home-away-from home culture. We do provide complementary shuttle to and from Reston town center which is located 0.5 miles away. Thank you for your genuine feedback... More 

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Additional Information about Sheraton Reston Hotel

Address: 11810 Sunrise Valley Drive, Reston, VA 20191
Phone Number:
Location: United States > Virginia > Fairfax County > Reston
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Reston Hotel 3.5*
Number of rooms: 301
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Also Known As:
Sheraton Reston
Reston Sheraton

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