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Westin Reston Heights

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11750 Sunrise Valley Drive, (Opening May 20, 2008), Reston, VA 20191
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Westin Reston Heights
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Westin Reston Heights
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282 reviews from our community

Traveler rating
    138
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    28
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    9
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed yesterday NEW

Stayed here a few times, very quiet, good staff and helpful front desk. Free shuttle from Dulles is worth $20 each way, also local drop off at local businesses is super helpful and cost saving. They have very good (but a bit pricey) food in the bar and restaurant.

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Lincoln, Nebraska
Top Contributor
59 reviews 59 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel has a deal with a meeting I was attending so it was a no brainier given the rates they were offering. I had some concerns early on when the hotel shuttle which was supposed to pick us up at the Metro station took over 30 minutes to show up past its appointed time. We were there when it... More 

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Marc E, Assistant Front Office Manager at Westin Reston Heights, responded to this review

Dear NEBXRAYMAN, Thank you for your feedback. It is very important to us and we appreciate you sharing your thoughts and experience while staying at the Westin. We want to apologize for the delay when you needed to be picked up at the Wiehle-Reston Metro station. Delays may be caused by shuttle coming from IAD airport or traffic from Reston... More 

New York City, New York
Top Contributor
159 reviews 159 reviews
32 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Was at this hotel for week on business in Reston. Great location - as in easy to get to office areas in Reston - but far enough away from hub bub that location was restful. A quiet facility that allows you to get work done. If you're looking to party, not the place for you. Restaurant was nice, but typically... More 

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Marc E, Assistant Front Office Manager at Westin Reston Heights, responded to this review

Dear billq-newburgh, Thank you for your recent stay at the Westin Reston Heights! The hotel is in an ideal location for business people to rest and have a relaxing quiet stay after a long day at work. It is also a good location for guests with family and friends to get together and can use our shuttle to go to... More 

2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

I stayed at the Reston Westin last weekend. Can't say enough about how great my experience was. The hotel is very clean and comfortable. The food at the restaurant was delicious. The staff was courteous, attentive and helpful. All my interaction were positive ... restaurant staff, Matt at the pool, all the shuttle drivers and the desk staff. It was... More 

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Marc E, Assistant Front Office Manager at Westin Reston Heights, responded to this review

Dear Aaiselly, Thank you for your wonderful feedback of the Westin Reston Heights! We're glad that you had a splendid stay and that every associate were able to assist you the best they can. It is our goal to provide every guest the best service to create a memorable experience. We look forward for your next visit at the Westin... More 

Manassas, Virginia, USA
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

At check in I was offered late check out and free bottled water based on the credit card I was using. I had completely forgot about some of the perks so it was nice to have this brought to my attention without asking. The hotel is very clean and offers free garaged parking. 24 hour room service. A Nice fitness... More 

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Marc E, Assistant Front Office Manager at Westin Reston Heights, responded to this review

Thank you Jeff C for your choosing the Westin Reston Heights for your hotel needs and giving us your great feedback about your recent stay! We strive to meet guest expectations and we're happy to hear that we were able to meet yours. We hope to see you again on your next visit to Reston, VA. Be well. More 

1 review
4 of 5 stars Reviewed 1 week ago

We got a room for two nights so that we could take our kids into DC and see the sites. Our room was great...very clean and spacious. The staff was excellent...super accomodating and friendly. The front desk staff gave us great advice about the metro and places to eat and shop. Housekeeping was quick to help us set up the... More 

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Marc E, Assistant Front Office Manager at Westin Reston Heights, responded to this review

Dear Claire O, Thank you for your recent stay at the Westin Reston Heights. We are thrilled that you enjoyed your stay with us. We always try to go above & beyond and we're glad to hear that we were able to meet your expectations. Every associate are always more than willing to help guests in every way possible. We're... More 

Manchester, New Hampshire
Top Contributor
66 reviews 66 reviews
21 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed last week here for the first time. I normally stay up front at the Sheraton , wow what a difference. I am guessing price drove my previous selections but I got a great rate with breakfast. Quite happy!

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Marc E, Assistant Front Office Manager at Westin Reston Heights, responded to this review

Dear anton_new_england, We want to thank you for choosing the Westin Reston Heights for your accommodation and giving us your feedback. We're glad to hear that you had a good stay with us. Westin strives to always meet guest expectations. If there's anything at all that was a inconvenience, please let us know. We look forward for your next visit... More 

New York
Top Contributor
73 reviews 73 reviews
64 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed 1 week ago

I am staying here for one night on business. The hotel appears to be less than 10 years of age. Great soundproofing as my room faced a highway and the room was very quiet. The rooms are standard size but nicely furnished in modern colors and of course the great heavenly bed is there. The bathroom also was standard size... More 

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Management response:

Thank you so much Waitingforvacation for your recent stay at the Westin Reston Heights! We are thrilled that you enjoyed your stay with us. We're also happy that you are able to sleep well on one of our heavenly beds. We hope to see you again next time you are in the Reston area to have a more memorable experience.... More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

Location is far from metro station but the shuttle sirvice is very good organized . If you are dealing with shuttle you have to reserve time of picking up before . It's limiting you in time . In my case the service forgot to send one to pick me up from the station on my way to the hotel. About... More 

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Marc E, Assistant Front Office Manager at Westin Reston Heights, responded to this review

Dear NataliagoGoldberg, Thank you for choosing the Westin Reston Heights for your accommodation. We want to thank you as well for giving us your feedback. Our shuttle to the Metro station, 2 miles from the hotel, runs every 30 minutes starting at 7 am until 10 pm and is on call for pick-up. We apologize for the inconveniences you experienced.... More 

Silver Spring, Maryland
Top Contributor
100 reviews 100 reviews
21 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If you are traveling to the Reston area for business, the Westin is in an ideal location. It is 2 minute drive to the new Silver line for easy train access to Washington D.C. Reston is about a 40 minute train ride to DC, so it is a good place for those on a business trip that want to save... More 

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Marc E, Assistant Front Office Manager at Westin Reston Heights, responded to this review

Dear ElleTraveler21, Thank you for your recent stay at the Westin Reston Heights. We always strive to meet guest expectations and we’re happy to hear that you enjoyed your Westin experience. We do want to apologize for the inconveniences you received from your room. This has been duly noted. We look forward for your next visit for a more memorable... More 

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