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Westin Reston Heights

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11750 Sunrise Valley Drive, (Opening May 20, 2008), Reston, VA 20191
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Breakfast for 2 Included
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1 room 1 guest
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Westin Reston Heights
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310 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
  • All months
    (310)
  • Mar-May only
    (84)
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    (100)
  • Sep-Nov only
    (76)
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    (50)
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Encinitas, California
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Each time I stay at the Westin I'm greeted by an extremely attentive staff. The parking accommodations make the Westin a great deal more attractive than the adjacent Sheraton hotel during the winter or rainy periods. I choose the Westin for every business trip to Reston and am never disappointed.

Was this review helpful? Yes
Level Contributor
77 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Very nice, very quiet, friendly helpful staff, indoor pool and spa, exercise room, on top floor, restaurant, bar, outdoor fire pits. Free airport shuttle. Garage parking or outdoor. Easy access to the dulles toll road.

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Alexis M, Manager at Westin Reston Heights, responded to this review

Dear 1Robinsnest, Thank you for taking the time to share your feedback about your experience. Our team aims to provide the best experience for all of our guests. I’m glad to hear you found our hotel accommodating and enjoyed all of our amenities. We hope to see you again during your next visit to Reston! More 

1 review
1 of 5 stars Reviewed 1 week ago NEW

Since there was no management at the property to hear my feedback, I unfortunately have to share it here. My disappointing guest experience started at check in. First it took an unreasonably long time to check in and I still don't know why. With two hotel employees available I picked the wrong one. While she took 15 minutes to check... More 

Was this review helpful? Yes
Alexis M, Manager at Westin Reston Heights, responded to this review

Dear Scott H, Thank you choosing the Westin Reston Heights for your accommodations and for providing us your feedback. We want to apologize for the inconvenience you experienced during your stay with us. I can assure you that your experience with us is not consistent with the normal level of service we deliver. It is our goal to ensure that... More 

Newport, New Hampshire
Level Contributor
94 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel has a large, nicely decorated lobby and very comfortable rooms. The rooms are large and the beds are great. We had 2 different styled rooms and both were very nice. The pool was great with warm water!!! Convenient to all Reston attractions!

Was this review helpful? Yes
Alexis M, Manager at Westin Reston Heights, responded to this review

Dear Sunapee17, Thank you very much for taking the time to review our property. Your kind words about our property are very appreciated. The Westin Heavenly Bed is supposed to allow our guests a restful night sleep. I am delighted that you had a nice experience and that our location and amenities were accommodating. We hope to have you here... More 

WHEELING
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room was very nice, however, no hair dryer, internet was $13/day extra (even to use in the lobby) and the dinning room was way too expensive for me. We went out to eat and there was not nothing close. Had to drive. You would think that at the prices they charge they give you at least as much as... More 

Was this review helpful? Yes
Alexis M, Manager at Westin Reston Heights, responded to this review

Dear sunloverbud, Thank you for choosing the Westin Reston Heights for accommodation and for providing us your feedback. We apologize for the inconveniences you experienced during your stay with us. Here at the Westin, we strive to meet guest expectations. We apologize that we didn't meet your expectations. Your comments have been duly noted. We hope to see you again... More 

Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel was very nice. Parking was easy. Free wifi. Only thing that is annoying is the key card was necessary to select your floor on the elevator. This does not appear to be a high crime area. Plus people can easily tailgate on others to access the elevator.

Was this review helpful? Yes
Alexis M, Manager at Westin Reston Heights, responded to this review

Dear kykgrl, Thank you for choosing the Westin Reston Heights for your accommodations and for providing us with your feedback. We appreciate the review you have provided. We always strive to meet guest expectations and being instinctive in everything we do. We hope to see you again when you visit the Reston area. All the Best More 

Columbia, Maryland
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The staff truly understand customer service. We had a wonderful two day meeting and fantastic meals. Their wine list is tremendous and you don't have to spend a fortune. There are indoor and outdoor areas for mingling or meeting. The meeting spaces are more than adequate -- and I cannot say enough about the service. From the front desk to... More 

Was this review helpful? Yes
Marc E, Assistant Front Office Manager at Westin Reston Heights, responded to this review

Dear williamdadam, Thank you for the great feedback! We're happy to hear that we made your Westin experience a memorable one. We want to thank you for choosing the Westin Reston Heights for your accommodations and it was an honor to have you as our guest. Our goal is to make our guest's stay more personal, so that guests could... More 

Dubai, United Arab Emirates
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had 2 queen beds & this was the standard while we were with the Tour Group. However this was definitely a better class of hotel & I was happy to see the same in a better fashion from the others we visited so far. The room is well cooled with good air-conditioning (easy to use) and the most important... More 

Was this review helpful? Yes 1
Marc E, Assistant Front Office Manager at Westin Reston Heights, responded to this review

Dear Anita N, We're thrilled to hear that you enjoyed your stay with us! Thank you for choosing the Westin for your accommodations. Here at the Westin, we strive to meet guest expectations to ensure that you have a memorable stay. Thank you for your wonderful comments. We look forward to your next visit in Reston for a more memorable... More 

California
Level Contributor
176 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed July 28, 2015 via mobile

My husband and I stayed here for one night before an early morning flight out of Dulles Airport. Our room was spacious and comfortable. The hotel offers an efficient shuttle to and from the airport which operates 24 hours a day on the hour and half hour. But did not have time to use any of the facilities that had... More 

Was this review helpful? Yes
Marc E, Assistant Front Office Manager at Westin Reston Heights, responded to this review

Dear rsf4sail, Thank you for your recent stay at the Westin Reston Heights. It's wonderful to hear that you had a great experience at our property. It is our standard to provide exceptional service to ensure that you have a relaxing and rejuvenating experience. We consider our sommelier the best in what she does. Thank you so much for your... More 

Cedar City
Level Contributor
65 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 25, 2015

inventive menu, some real creative dishes. When staying in the DC area check out this gem. I have eaten here a few times, once for a private party and they fed us well!!

Was this review helpful? Yes
Marc E, Assistant Front Office Manager at Westin Reston Heights, responded to this review

Dear Edward M, Thank you for your recent stay at the Westin Reston Heights. We're glad to hear that you enjoyed our restaurant. We take pride in having one of the best restaurants in the area. Outstanding service with great food is always plus. Thank you for the great feedback! We're looking forward to your next visit at the Westin... More 

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