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All 4 Reston hotels

Westin Reston Heights

4.0 of 5 Hotel   |   11750 Sunrise Valley Drive, (Opening May 20, 2008), Reston, VA 20191
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83%
Ranked #2 of 4 hotels in Reston
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 1 week ago
Bernard A Boulder, Colorado
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217 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Boulder, Colorado
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed there for three nights in April 2014. Unfriendly breakfast and front desk service. Hotels lacks warmth. I have no desire to stay there again in the future. A friendly service could go a long way. Maybe too much to ask in the corporate world.

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Virginia, USA
Contributor
17 reviews 17 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

I recently stayed at the Westin in Reston Heights. This was my third time at this location. This is a fairly new property so the interior still looks new and modern, despite being several years old. The location is convenient as it is less than 5 minutes from the Dulles Toll road (Reston Parkway) exit. Considering the Hyatt at Reston... More

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KieranS366, Front Office Manager at Westin Reston Heights, responded to this review

Dear Brain R I would like to thank you for providing us with the feedback about your recent stay at the Westin Reston Heights hotel. Please accept our sincerest apologies for the lapse in the customer service and giving that personal touch to make you feel welcomed during your check-in and throughout your stay with us. It is our goal... More

Wellesley, Massachusetts
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed at this hotel many times as our office is 10 mins away. Very clean and modern hotel with great service. Great bar and restaurant Also food for large parties. I have had a had a few occasions where I had a personal "thank you" note in the room, with a plate of cheese, crackers and olives. Very... More

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KieranS366, Front Office Manager at Westin Reston Heights, responded to this review

Thank you Tummyrope, for giving us your feedback it is very important to us and we appreciate you sharing your thoughts and great experiences while at the Westin. We are thrilled to hear that you enjoy the Vinifera Wine Bar and that you feel welcome by the thank you notes and amenities to show appreciation of your loyalty. I will... More

New York City, New York
2 reviews
4 of 5 stars Reviewed 1 week ago

We got the room with a king size bed and balcony for a great price. The hotel looked very clean from what I can see, the bathroom is very big compared to other hotels. Shower was very clean and their shampoo, body wash, and conditioner smells soooo good. Free wifi available, and I saw there was an indoor pool and... More

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KieranS366, Front Office Manager at Westin Reston Heights, responded to this review

Thank you Gloria L, Thank you for giving us your feedback we appreciate you sharing your thoughts and experience while at the Westin. We are delighted to hear that everything from our Westin Tea Scents to our many hotel amenities not only exceeded your expectations but that your expierence empowered you to recommend us to others. We look forward to... More

New York City, New York
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Best hotel in the Reston area. Attentive and professional front desk staff, and the best hotel restaurant and bar in the area, although breakfast can be greatly improved with a buffet. Quiet rooms, despite tollway location. Clean and spacious rooms and a nicely renovated fitness center. Good wifi connectivity.

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KieranS366, Front Office Manager at Westin Reston Heights, responded to this review

Thank you Cinderella2014, for giving us your feedback it is very important to us and we appreciate you sharing your thoughts and experience while at the Westin. We are delighted to hear that our staff was attentive and professional, we are also glad that your room was spacious and quiet. Thank you once again for your feedback. I will share... More

Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

This is a great location but the planes from Ohare are plainly heard in your room. If that bothers you, beware. The restaurant is like most hotels... overpriced. I ordered some soup and the bowl was scorching hot. Fresh out of the microwave I assume. It touted itself as a wine place with a sommelier. They had a wine preservation... More

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KieranS366, Front Office Manager at Westin Reston Heights, responded to this review

Dear Dingo21Illinois, I would like to thank you for providing us with the feedback about your recent stay at the Westin Reston Heights hotel. Please accept our sincerest apologies for the inconveniences that you experienced with our restaurant and bar Vinifera. It is our goal to ensure the most comfortable and highest quality of service when staying at the Westin,... More

Orlando, Florida
Top Contributor
62 reviews 62 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 16, 2014

Great location, The hotel has transportation from Dulles Airport. A great location for a small meetings. You will be very surprised with the quality of Food at this hotel, creative and well done! Complements to the Culinary team. A very new Hotel and the staff supports the service levels. Well Done! thank you

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KieranS366, Front Office Manager at Westin Reston Heights, responded to this review

Thank you Keith W, Thank you for giving us your feedback we appreciate you sharing your thoughts and experience while at the Westin. We are delighted to hear that our restaurant Vinifera and the level of service of our hotel has exceeded your expectations. We hope to have you here once more to once again create another very enjoyable experience.... More

Senior Contributor
31 reviews 31 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 14, 2014

We are traveling for 8 weeks and landed ourselves at the Westin in Reston. Staff was just simply awesome and most friendly. Parking was convenient and the pool and hot tub were just what we needed after a long day of traveling. I don't have any clue how we got this hotel for 55$ a night b/c it was clearly... More

Was this review helpful? Yes 1
KieranS366, Front Office Manager at Westin Reston Heights, responded to this review

Thank you Fpc95, Thank you for choosing to stay with us at the Westin Reston Heights! We are thrilled to hear that you had an awesome experience from our service to our friendly staff. Thank you for your feedback and our team is thankful as well. We look forward to having you again in the near future and safe travels... More

Mendham, New Jersey
Contributor
15 reviews 15 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 3, 2014

The bed linens were gorgeous, the room spacious, decor elegant and modern. Staff welcoming and prompt. My room rate was excellent. I was right across from the elevator which concerned me- but noise not an issue and the ice machine was also near by but it was in an enclosed room so no noise there either. The lobby area was... More

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KieranS366, Front Office Manager at Westin Reston Heights, responded to this review

Thank you ivesinnj, for giving us your feedback it is very important to us and we appreciate you sharing your thoughts and great experience while at the Westin Reston. We are delighted to hear that our staff was welcoming and prompt, we are also glad that you able to enjoy the great ambiance that our rooms and lobby area has... More

Tacoma, Washington
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 3, 2014

The Westin Reston Heights is quite convenient to Dulles Airport. Although the hotel has a shuttle, I had a rental car, and there is free parking(!) My room was a junior suite, which was huge, including a separate bath and shower, and a large living room area. It was quiet, and I slept very soundly. The staff were particularly friendly,... More

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KieranS366, Front Office Manager at Westin Reston Heights, responded to this review

Thank you Roi5 for giving us your feedback it is very important to us and we appreciate you sharing your thoughts and experience while at the Westin. We are delighted to hear that Geneva was friendly and exceeded your service expectations, we are also glad that the room exceeded your expectations as well. I do apologize that the pool and... More

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Additional Information about Westin Reston Heights

Also Known As:
Westin Reston Heights Hotel
Westin Reston Heights Hotel Reston
Reston Westin
Address: 11750 Sunrise Valley Drive, (Opening May 20, 2008), Reston, VA 20191
Phone Number:
Location: United States > Virginia > Fairfax County > Reston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Reston
#2 Business Hotel in Reston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Reston Heights 4*
Official Description (provided by the hotel):
Ideally located for business or leisure, The Westin Reston Heights is a blend of comfort and sophistication moments from Dulles International Airport and a short cab ride from our nation's capital. ... more   less 
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