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BEST WESTERN Radford Inn

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1501 Tyler Ave., Radford, VA 24141
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BEST WESTERN Radford Inn
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307 Reviews from our TripAdvisor Community

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Traveler rating
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    56
    33
    27
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154
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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    (80)
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Benbrook, Texas
1 review
2 of 5 stars Reviewed 3 days ago NEW

Lower building in particular was in very poor condition. A/C units shut off in common areas, carpet worn and dirt. No Smoking room had been smoked in. A/C totally off in room, temp probably in upper 80's in room...hotter than halls. Staff struggled to resolve issues.

Review collected in partnership with Best Western

Was this review helpful? Yes
Teresa O, General Manager at BEST WESTERN Radford Inn, responded to this review

Dear Paul Wright, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope... More 

Reading, pa, United States
2 reviews
2 of 5 stars Reviewed 2 weeks ago

Daytime front desk personnel has no people skills. Smoking rooms are disgusting and have bugs. The carpets were dirty, damp and had a musty smel. The bedding felt damp and clammy, did not smell dirty, but, did not smell clean. I'm a smoker and thought the room smelled like an ashtray. The only reason we stayed is because it was... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Teresa O, General Manager at BEST WESTERN Radford Inn, responded to this review

Thank you for your recent stay with us. We apologize for any problems that you may have encountered while staying with us, however we do strive for exellent customer service . if there is anything that i can assist you with please feel free to contact me. More 

Travelers are raving about these Radford hotels

Ruther Glen, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel many times in the last 4 years during the time my son was attending Radford University. The staff was very professional and helpful, the breakfast good. The pool could use a little attention, but I enjoyed being able to use it! Great place for families!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Teresa O, General Manager at BEST WESTERN Radford Inn, responded to this review

Thank you for your recent stay with us. We appreciate your feed back and strive for excellent customer service. Hope to see you in the future. More 

Birmingham, AL
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed 2 nights at this hotel. In desperate need of upgrades, stained and outdated furniture in the lobby and guest rooms, worn and stained carpet in common areas and guest rooms, rusted and cracked paint in bathroom ceilings. Staff not very friendly, breakfast was below average. This hotel's rating should be reduced.

Was this review helpful? Yes 1
Teresa O, General Manager at BEST WESTERN Radford Inn, responded to this review

Thank you for your recent stay with us. We apologize for any problems you may have encountered while staying with us, however we do strive for excellent customer service. More 

Stuart, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Everything ran smoothly. Check in was easy and so was check out. No restaurant in the hotel but that was not a problem. I had some trouble getting the television to work because someone had put it in the wrong mode. Breakfast was free and not bad. Eggs, sausage, toast, cereal, etc.

Review collected in partnership with Best Western

Was this review helpful? Yes
Teresa O, General Manager at BEST WESTERN Radford Inn, responded to this review

Thank you for your recent stay with us, we appreciate your business. We strive for excellent customer service. hope to see you soon More 

United States
1 review
2 of 5 stars Reviewed 3 weeks ago

Poor. Rooms were filthy, bathroom floor sticky, insects crawling around, cigarette smoke smell through out, loud guests with no help from front desk, bathroom exhaust fan not working, etc...The only thing decent was the amount of channels on the TV

Review collected in partnership with Best Western

Was this review helpful? Yes
Teresa O, General Manager at BEST WESTERN Radford Inn, responded to this review

Thank you for your recent stay with us. We apologize for any problems you may have encountered while staying with us, however we do strive for excellent customer service. If there is anything i can assist you with please feel free to contact me. More 

Toronto, Canada
Level Contributor
70 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for 3 nights and had a nice time overall. The room was relatively clean and had all the amenities--microwave, mini-fridge, etc. The bed was comfortable but the pillows were the wimpy kind where your head sinks in and gets buried between the fluffiness. They need to upgrade their pillows to match the bed quality. I should mention... More 

Was this review helpful? Yes
Teresa O, General Manager at BEST WESTERN Radford Inn, responded to this review

We appreciate the feedback on your recent stay with us, we strive for excellent customer satisfaction. hope to see you soon. More 

Radford, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Pool area needs to be redone completely ! It is chipping away, tiles all around the pool and hot tub had scum all over them! Dirty shower and mold on shower curtain . Carpet was soaking wet . They need to spend a little money an fix the place up a little.

Review collected in partnership with Best Western

Was this review helpful? Yes
Teresa O, General Manager at BEST WESTERN Radford Inn, responded to this review

We apologize for the problems that occurred on your stay with us . we are addressing the issues and hope that you continue to stay at our hotel More 

Huntsville, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is an older, but very well and maintained hotel. The staff is personable and professional. The rooms are clean and neat and fairly spacious. Outside noises are at a minimum. The atmosphere of the hotel is inviting and relaxing. A great place to stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
Teresa O, General Manager at BEST WESTERN Radford Inn, responded to this review

We want to thank you for your recent stay with us. We appreciate your feed back, and hope to see you soon. More 

1 review
2 of 5 stars Reviewed 4 weeks ago

Upon arrival ,after driving 6 hours, we are told we only have 2 rooms when we reserved 3, for 7 adults and 2 children, I had been told that I could get adjoining rooms, that didn't happen either. The staff at the front desk offered no help and/or suggestions. I showed them my printed reservation of 3 rooms, the clerk... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Teresa O, General Manager at BEST WESTERN Radford Inn, responded to this review

We apologize for the problems that occurred during your stay with us. We are addressing these issues and hope that you will continue to stay at our hotel. More 

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