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BEST WESTERN Radford Inn

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1501 Tyler Ave., Radford, VA 24141
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BEST WESTERN Radford Inn
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BEST WESTERN Radford Inn
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263 reviews from our community

Traveler rating
    100
    70
    45
    24
    24
See reviews for
129
40
19
43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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  • English first
  • Any
English first
  • All months
    (263)
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    (55)
  • Jun-Aug only
    (95)
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    (65)
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Great job, thank you! Loved the clean pool and hot tub to relax in, the hot breakfast, and the lovely staff. The maid service was impeccable too. I'll be back on my next trip so please leave a light on for me.

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1 review
1 of 5 stars Reviewed yesterday NEW

Walls so thin we did not sleep until the party next door ended at 3:30. Not enough breakfast to accommodate the guests. Pitiful bed linens. Students running the place. Disappointing hardly describes this experience.

Review collected in partnership with Best Western

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Baltimore, Maryland
Contributor
16 reviews 16 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

So disappointed during our stay yesterday. In town for a college visit to VATech. Arrived after 930pm. Check In uneventful. Our room was located in an "annex" building. Not at all like the marketing photographs per website. Arrived to a musty, smoky smelling building. When we got to our 2nd floor room -mold and cigarette burns on the carpet. And... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Found a stink bug in our wrapped glasses! Took the glasses to front desk. Sorry about that! Guess I should be glad they didn't charge for extra occupant in room! Have tried to contact Best Western public relations twice, no response yet.

Was this review helpful? Yes 2
athens, ga, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

changing an online booking is difficult if the change has to occur within 24 hrs of the original booked arrival. Both on corporate level or local level - even when done on corporate web site. service is minimal - courtesy provisions of soaps etc. are minimal. the Radford Inn is close to RU but not a place I would recommend... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Teresa O, General Manager at BEST WESTERN Radford Inn, responded to this review

Online reservations can be confusing at times and we encourage you to book directly through the hotel for your next stay. We apologize for not meeting your expectations for in room amenities and we are happy to provide a variety of complimentary items upon request. We hope you will visit us again. More 

springfield, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Hotel is in need of a face lift. Quality staffed but common facilities in need of investment. Great location but needs some work. Room smelled like smoke. Pool area has alot of potental but need cleaning and upgrade. Towels were lacking. Challenge is only one employee at front desk present in evening and overnight.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Teresa O, General Manager at BEST WESTERN Radford Inn, responded to this review

We apologize for not meeting your expectations. We strive to maintain high standards at our hotel and have addressed the issues you referenced. Please visit us again and we can show you we truly listen to our guests' concerns. More 

Radford, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel was fairly clean and presentable. Staff was friendly and courteous. The room amenities were acceptable. The bed was comfy. The room was cleaned and re-stocked properly each morning. The area is quiet, and food is within 5 to 10 minutes. I will return to this hotel when I am in this area.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
front royal, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Loved this Best Western. A few miles off 81, but a cozy inn was experienced. Nice decor, large rooms, great pool and breakfast. The breakfast room was a large dining room so you weren't cramped in. Staff was very helpful and polite. Different then the typical Best Western and would stop there again.

Review collected in partnership with Best Western

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Lynchburg, VA, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 9, 2015

I had a group there---13 rooms in all. There was no heat in several rooms; there was no hot water in any rooms. Staff seemed indifferent to whether we were comfortable or satisfied at all. Not a pleasant stay at all. We will not return.

Review collected in partnership with Best Western

Was this review helpful? Yes
Teresa O, General Manager at BEST WESTERN Radford Inn, responded to this review

We are so sorry your stay did not go as well as expected. We apologize for the hot water and heat problems you experienced. We have corrected the problem and hope that you will stay with us again. Please feel free to call or email me directly so we can make it up to you. Email: teresa.bestwesternradfordinn.com Phone: 540-639-3000 More 

Auburn, United States
1 review
5 of 5 stars Reviewed January 28, 2015

Good stopping point between FL and PA. Nice college town, off the main drag. Rooms were clean, good price, nice continental breakface. Several good resturants close by. Staff friendly and helpfull. Pool and hot tub were closed at the time for maintenance, but have used them previously and they were clean. Beds comfortable. Fridge and micro in room.

Review collected in partnership with Best Western

Was this review helpful? Yes
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