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BEST WESTERN Radford Inn

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1501 Tyler Ave., Radford, VA 24141
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BEST WESTERN Radford Inn
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BEST WESTERN Radford Inn
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260 reviews from our community

Traveler rating
    99
    70
    45
    24
    22
See reviews for
127
40
19
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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    (52)
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    (95)
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1 review
3 of 5 stars Reviewed yesterday NEW

Found a stink bug in our wrapped glasses! Took the glasses to front desk. Sorry about that! Guess I should be glad they didn't charge for extra occupant in room! Have tried to contact Best Western public relations twice, no response yet.

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athens, ga, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

changing an online booking is difficult if the change has to occur within 24 hrs of the original booked arrival. Both on corporate level or local level - even when done on corporate web site. service is minimal - courtesy provisions of soaps etc. are minimal. the Radford Inn is close to RU but not a place I would recommend... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Teresa O, General Manager at BEST WESTERN Radford Inn, responded to this review

Online reservations can be confusing at times and we encourage you to book directly through the hotel for your next stay. We apologize for not meeting your expectations for in room amenities and we are happy to provide a variety of complimentary items upon request. We hope you will visit us again. More 

springfield, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Hotel is in need of a face lift. Quality staffed but common facilities in need of investment. Great location but needs some work. Room smelled like smoke. Pool area has alot of potental but need cleaning and upgrade. Towels were lacking. Challenge is only one employee at front desk present in evening and overnight.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Teresa O, General Manager at BEST WESTERN Radford Inn, responded to this review

We apologize for not meeting your expectations. We strive to maintain high standards at our hotel and have addressed the issues you referenced. Please visit us again and we can show you we truly listen to our guests' concerns. More 

Radford, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel was fairly clean and presentable. Staff was friendly and courteous. The room amenities were acceptable. The bed was comfy. The room was cleaned and re-stocked properly each morning. The area is quiet, and food is within 5 to 10 minutes. I will return to this hotel when I am in this area.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
front royal, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Loved this Best Western. A few miles off 81, but a cozy inn was experienced. Nice decor, large rooms, great pool and breakfast. The breakfast room was a large dining room so you weren't cramped in. Staff was very helpful and polite. Different then the typical Best Western and would stop there again.

Review collected in partnership with Best Western

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Lynchburg, VA, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 9, 2015

I had a group there---13 rooms in all. There was no heat in several rooms; there was no hot water in any rooms. Staff seemed indifferent to whether we were comfortable or satisfied at all. Not a pleasant stay at all. We will not return.

Review collected in partnership with Best Western

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Teresa O, General Manager at BEST WESTERN Radford Inn, responded to this review

We are so sorry your stay did not go as well as expected. We apologize for the hot water and heat problems you experienced. We have corrected the problem and hope that you will stay with us again. Please feel free to call or email me directly so we can make it up to you. Email: teresa.bestwesternradfordinn.com Phone: 540-639-3000 More 

Auburn, United States
1 review
5 of 5 stars Reviewed January 28, 2015

Good stopping point between FL and PA. Nice college town, off the main drag. Rooms were clean, good price, nice continental breakface. Several good resturants close by. Staff friendly and helpfull. Pool and hot tub were closed at the time for maintenance, but have used them previously and they were clean. Beds comfortable. Fridge and micro in room.

Review collected in partnership with Best Western

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Hickory, North Carolina
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 21, 2015

I was worried about staying at the Best Western because of reviews but my stay was pleasant. I did have a few stink bugs in my room. I discarded them and got over it. The breakfast was good and I slept very well in the nice bed. I will be back. I did not check out the pool. I did... More 

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1 review
2 of 5 stars Reviewed January 15, 2015

I have never seen a filthier pool in a hotel anywhere. Sliders to outside heavily coated in green mold, mold visible on floor and walls of pool, hot tub so dirty the water was milky. So gross! Entire pool area looked to have been completely forgotten by staff. The breakfast was good, but never changed for the four mornings we... More 

Was this review helpful? Yes
Teresa O, General Manager at BEST WESTERN Radford Inn, responded to this review

We apologize for not meeting your expectations during your stay. We have since undergone a major renovation of our pool, including a complete resurfacing. We hope that you will stay with us again so we can show you, our guest, that we take your satisfaction seriously. Please feel free to call or email me. Email: teresa@bestwesternradfordinn.com Phone: 540-639-3000 More 

NEW WINDSOR
Top Contributor
369 reviews 369 reviews
33 hotel reviews
168 helpful votes 168 helpful votes
2 of 5 stars Reviewed January 4, 2015

We often use the Best Western Motels in our travels. We've stayed at the Radford Motel a few times but skipped it for a few years after reading some bad reviews. Radford is about at the 1/3 way point of our journey down to Florida so we decided to try the BW again...Yes, there is a BIG but....When we arrived... More 

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Teresa O, General Manager at BEST WESTERN Radford Inn, responded to this review

We are sorry we did not meet your expectations during your stay with us. We strive to provide our guests with a great experience and in this case we failed. Unfortunately during your stay we experienced a boiler problem which took several days to remedy. Since then we have installed 4 new boilers in our main building. We hope you... More 

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