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All 2 Pounding Mill hotels

Holiday Inn Express Claypool Hill

2.5 of 5 Hotel   |   180 Clay Drive, Pounding Mill, VA 24637
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  • Reviews (34)
  • Photos (27)
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34 people have reviewed this hotel

Traveler rating
    5
    15
    8
    4
    2
See reviews for
14
5
3
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
Ohio
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed September 5, 2013

Stayed overnight on 9/3/2013 and the hotel still feels like brand new. Room on second floor in rear, decent view of mountains. King size bed in room, nice furniture, bathroom pristine, appears as if the hotel just opened. TV was nice flat screen. Internet was flawless. Hotel parking lot being paved/expanded right now, so a little construction in front but... More

Was this review helpful? Yes
Kathy B, General Manager at Holiday Inn Express Claypool Hill, responded to this review

Thank you for the taking the time to let us know about your most current experience at our Holiday Inn Express & Suites located in Claypool Hill, Virginia. Our goal is to meet your needs from a clean comfortable room to friendly staff and I can see we did that. The comments regarding the “hotel feels like brand new” when... More

Greensboro, North Carolina
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 26, 2013

We recently stayed here overnight while visiting family. The hotel was very clean, beds were comfortable very nice sheets. Nice pool and hot tub. We were given goodie bags for being priority club members which was a very nice touch. Would stay here again. Front desk was nice on check in and check out. Due to limited hotels in the... More

Was this review helpful? Yes
Kathy B, General Manager at Holiday Inn Express Claypool Hill, responded to this review

Thank you for being a loyal IHG Rewards Member. I hope you enjoyed your gift for being one of members. Our goal is to meet your needs from a clean comfortable room to friendly staff and I can see we achieved our goal. Again thank you for the recommendation for future travelers that might read your review about our hotel... More

Chicago
Top Contributor
72 reviews 72 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed August 19, 2013

This is my second stay here, first time it was fine, second time, not so much....this hotel clientele are mostly workers, so they check out pretty early and are gone all day, they don't realize others there on leisure may want some quiet and sleep in....so after 2 days of me being on the road straight with another full day... More

Was this review helpful? Yes
Kathy B, General Manager at Holiday Inn Express Claypool Hill, responded to this review

Thank you very much for taking the time to write your comments. We understand that having a good night sleep is important and it sounds like we fell below your expectations. We are sorry for any inconvenience that the other guests around you were not quite. Also I do apologize for the housekeeping staff entering your room before 11:00am. I... More

Travelers are raving about these Pounding Mill hotels

Falls Church, Virginia
Contributor
16 reviews 16 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 19, 2013

This hotel is in a very remote area, so hotel options are limited. Cleanliness is always my biggest concern at any hotel, and I can tell you this property is clean. We ran into a few other issues during our two night stay, however. We were given a room that had an air conditioner that made a lot of noise.... More

Was this review helpful? Yes
Kathy B, General Manager at Holiday Inn Express Claypool Hill, responded to this review

Thank you for the taking the time to let us know about your most current experience at our Holiday Inn Express & Suites located in Claypool Hill, Virginia. Our goal is to meet your needs from a clean comfortable room to friendly staff and I can see for the most part we did that. I will discuss with my housekeeping... More

Roanoke, Virginia
Top Contributor
70 reviews 70 reviews
40 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed June 11, 2013

This was my first visit to this property (and my last), as it started off on a bad note. I had made a reservation through my corporate web site for a nonsmoking room at this property. After checking in, I made my way up to my third floor room, the first thing that struck me when I got off the... More

Was this review helpful? Yes
Kathy B, General Manager at Holiday Inn Express Claypool Hill, responded to this review

Thank you very much for taking the time to write your comments. We understand that having a good night sleep is important and it sounds like we fell below your expectations. We are sorry for any inconvenience you experienced due to the front doors and the room above you. I am truly sorry for the misunderstanding about the reservations. I... More

Kingsport, Tennessee
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 of 5 stars Reviewed June 9, 2013

Stayed here one night for the Varmint Half Marathon. The room was clean, but the a/c seemed to have some issues. It was extremely hot/humid in the room when I arrived. I had to keep the thermostat on 60 to make the room comfortable. I also stayed in the first floor and the guests above me were extremely noisy. It... More

Was this review helpful? Yes
Kathy B, General Manager at Holiday Inn Express Claypool Hill, responded to this review

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry about the noise experience from the room above you during your stay. I understand the discomfort this caused you. Again, I do apologize and regret that this impacted your experience at our hotel. As far as the... More

Merritt Island, Florida
Top Contributor
110 reviews 110 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed May 12, 2013

Overall, the hotel "Ok" Rooms were OK, breakfast was OK, service was OK. I dropped the rating to "Poor" because the rate we reserved was not the rate that was presented upon check-in. This had to have been a purposeful change by the staff or management. I had to go and pull up my reservation and how them the reserved... More

Was this review helpful? Yes
Kathy B, General Manager at Holiday Inn Express Claypool Hill, responded to this review

Thank you for the taking the time to let us know about your most current experience at our Holiday Inn Express & Suites located in Claypool Hill, Virginia. If the reservation you booked on line was at a different rate then you received at check-in I wish you would have brought that to our attention when you checked in. We... More

Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed April 11, 2013

Stay here every time we come to visit family in area and are never disappointed. Staff is super friendly and extremely accommodating. Indoor pool, is a big draw for kids, although on our last visit the chlorine levels were extremely high. This caused some skin and eye irritation. Minimally equipped exercise room, but treadmills work well. Rooms are adequate. Certainly... More

Was this review helpful? Yes
Kathy B, General Manager at Holiday Inn Express Claypool Hill, responded to this review

Thank you for the taking the time to let us know about your most current experience at our Holiday Inn Express & Suites located in Claypool Hill, Virginia. Our goal is to meet your needs from a clean comfortable room to friendly staff and I can see we did that. Regarding the pool’s chlorine levels. We stay in the guidelines... More

Contributor
17 reviews 17 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 1, 2013

Having never been to Pounding Mills (or anywhere nearby) I didn't know what to expect from this small VA town. When we made reservations, it was hard to even find anyplace in this area. Thankfully, we found what appeared to be the nicest hotel in the area. The lobby was nice, we had two rooms with two double beds. The... More

Was this review helpful? Yes
Kathy B, General Manager at Holiday Inn Express Claypool Hill, responded to this review

Thank you for the wonderful comments regarding our Holiday Inn Express & Suites located in Claypool Hill, Virginia. We take pride in our hotel and I can see we met your needs from a clean comfortable room to friendly staff. I am glad you enjoyed the breakfast. It is nice to wake up to a hot breakfast, and the Holiday... More

Richmond, Virginia, United States
Contributor
18 reviews 18 reviews
17 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 10, 2013

Nice hotel located just outside of Richlands, VA. Room was clean and comfortable. King size bed was firm. Nice breakfast in the morning. My one complaint was that the room A/Heater made a lot of noise and each time during the night it would kick on it would wake me up.

Was this review helpful? Yes
Kathy B, General Manager at Holiday Inn Express Claypool Hill, responded to this review

Thank you for the taking the time to let us know about your most current experience at our Holiday Inn Express & Suites located in Claypool Hill, Virginia. Our goal is to meet your needs from a clean comfortable room to friendly staff and I can see we did that. The HVAC units are controlled by the air temperature and... More

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Additional Information about Holiday Inn Express Claypool Hill

Also Known As:
Holiday Inn Express Claypool Hill Hotel
Holiday Inn Express Claypool Hill Hotel Pounding Mill
Holiday Inn Pounding Mill
Pounding Mill Holiday Inn
Holiday Inn Express Claypool Hill Pounding Mill, Virginia
Address: 180 Clay Drive, Pounding Mill, VA 24637
Phone Number:
Location: United States > Virginia > Pounding Mill
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Pounding Mill
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Claypool Hill 2.5*
Official Description (provided by the hotel):
Come enjoy the beautiful new Claypool Hill Holiday Inn Express Hotel & Suites located on US 460 & US 19. We are close to Fort Witten/Crab Orchard Museum, Southwest VA Community College, Richlands, and Grundy. Enjoy one of our mountain view rooms. We offer spacious King and queen double bedding along with 17 suites. Our feature king suite offers fireplace & hot tub. All suites have wet bar w/microwave, Refrigerator & sofa sleeper. All rooms have hairdryer, iron/board, coffee makers, speakerphones w/voice mail and high speed Internet access. Relax and unwind in our indoor pool, whirlpool. (Pool and whirlpool closed due to renovations) or exercise room featuring Nautilus equipment. We take pride in our guest service and quality. When staying in Claypool Hill, stay at the Holiday Inn Express Hotel & Suites. We look forward to seeing you. ... more   less 
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Come enjoy the beautiful new Claypool Hill Holiday Inn Express Hotel & Suites located on US 460 & US 19. We are close to Fort Witten/Crab Orchard Museum, Southwest VA Community College, Richlands, and Grundy. Enjoy one of our mountain view rooms. We offer spacious King and queen double bedding along with 17 suites. Our feature king suite offers fireplace & hot tub. All suites have wet bar w/microwave, Refrigerator & sofa sleeper. All rooms have hairdryer, iron/board, coffee makers, speakerphones w/voice mail and high speed Internet access. Relax and unwind in our indoor pool, whirlpool. (Pool and whirlpool closed due to renovations) or exercise room featuring Nautilus equipment. We take pride in our guest service and quality. When staying in Claypool Hill, stay at the Holiday Inn Express Hotel & Suites. We look forward to seeing you. ... more   less 
Number of rooms
63

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