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Holiday Inn Express Claypool Hill

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180 Clay Drive, Pounding Mill, VA 24637
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Holiday Inn Express Claypool Hill
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54 Reviews from our TripAdvisor Community

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VA
Level Contributor
120 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a great place to stay. Rooms nice, clean, bathrooms new, and a great morning breakfast. The king room has a sofa, table and two chairs, refrig and microwave. Such a nice detail which makes the room so much more comfortable!

Helpful?
Thank VaCarol
Robert K, General Manager at Holiday Inn Express Claypool Hill, responded to this review

Thank you so much for the positive feedback you had regarding your stay at our Claypool, VA Holiday Inn Express & Suites. I am so happy to hear that you had a good time here. Our goal is providing our guests with clean, comfortable rooms with courteous, helpful service. Thank you so much for recommending our hotel in Claypool Hill. More 

Virginia
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 27, 2015

Recently stayed 3 nights at this hotel. Staff was very friendly and attentive. Breakfast was excellent every day. Full hot breakfast including biscuit, gravy, bacon, sausage, eggs, pancakes, cinamon rolls, fruit, yogurt, etc... Would recommend this hotel.

Helpful?
Thank Preston B
Robert K, General Manager at Holiday Inn Express Claypool Hill, responded to this review

Thank you for being our guest at our Claypool Hill, VA Holiday Inn Express & Suites. I am happy to hear your stay was a good one. Our goal is providing clean and comfortable rooms for our guests. I am glad that you enjoyed the breakfast also. We feel a good breakfast is essential for starting your day. Again, thank... More 

Friendsville, Maryland
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 16, 2015

Excellent Place, Staff and Accommodations. Clean. Indoor pool and hot tub. good full breakfast. great pancakes. room was comfortable and wonderfully accessible. we stayed two nights with early check in and late check out

Helpful?
2 Thank gordsis
GMLegacyMGMT, General Manager at Holiday Inn Express Claypool Hill, responded to this review

What a fantastic comment you posted. We couldn’t have done a better job of advertising than your experience at our Claypool Hill, VA Holiday Inn Express & Suites. I am so happy to hear everything was great for you. Our staff prides themselves on providing our guests with a clean, comfortable room plus wonderful amenities. We also work to keep... More 

1 review
1 of 5 stars Reviewed July 28, 2015 via mobile

We had such good service from the house keepers to help us and have always had great visits until this last stay they put us in one room top floor in the back away from everything ,we asked to be moved so they put us in another room that was on third floor ,when we laid down somthing in the... More 

Helpful?
Thank Chester K
IHGCare, Guest Relations Manager at Holiday Inn Express Claypool Hill, responded to this review

Dear Chester K, Thank you for taking the time to review our property. I certainly appreciate you taking the time to bring your concerns to our attention. Guest comfort and safety are of the utmost concern to us and our hotels are committed to making every possible effort to provide a secure and comfortable environment. It is nice to read... More 

Travelers are raving about these Pounding Mill hotels

Shreveport, Louisiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 6, 2015 via mobile

We came from Shreveport and we checked in early and our room wasn't ready and the housekeeper I think her name was sharon or shannen but she stopped what she was doing and went right to the tomorrow and cleaned it and got it ready for us we were tired and not wanting to wait really but she was very... More 

Helpful?
1 Thank hometownla
GMLegacyMGMT, General Manager at Holiday Inn Express Claypool Hill, responded to this review

Thank you so much for your comments about your stay with us at our Claypool Hill, VA Holiday Inn Express & Suites and for your recommendation to others to stay with us. I apologize that you had to wait for your room but glad to hear that our housekeeping staff prepared your room for you right away. I realize how... More 

Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 29, 2015 via mobile

Stayed here fit the night after day surgery. I was ill from the anesthesia, my husbands back was aching from waiting around in hard wooden chairs& on concrete floors. The rooms were comfortable, the hot tub helped his back&it was a quiet room.

Helpful?
Thank Cindy A
GMLegacyMGMT, General Manager at Holiday Inn Express Claypool Hill, responded to this review

I am happy to hear that the hot tub was just what your husband needed to help his back after waiting on hard chairs. Glad we could help. Thank you so much for staying with us at our Claypool Hill, VA Holiday Inn Express, More 

Wilmington
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 26, 2015

My family stayed at this hotel because of its proximity to Grundy. The lobby and breakfast area were nice, but the rooms needed updating, especially the bathrooms. Our room had an awful odor, Disappointed.

Helpful?
Thank MaryAnn C
GMLegacyMGMT, General Manager at Holiday Inn Express Claypool Hill, responded to this review

Thank you for staying with us at our Claypool Hill, VA Holiday Inn Express & Suites and for the feedback. I apologize for the odor in the room. This will be addressed with our housekeeping staff. Our goal is providing our guests with clean, comfortable rooms. I hope you will give us another chance to better serve you. More 

Niceville, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 17, 2015

Have stayed in this hotel every year since it opened. The rooms are always in excellent condition. Staff always friendly and very helpful. Bed are very comfortable. Could not ask for a better breakfast. Did not use the pool but it looked very clean and the gym equipment was in working order. Will always be our choice while visiting the... More 

Helpful?
1 Thank Warren W
GMLegacyMGMT, General Manager at Holiday Inn Express Claypool Hill, responded to this review

Thanks so much for the great comments you posted about your stay at our Claypool Hill, VA Holiday Inn Express & Suites. We really appreciate the positive feedback because we strive to provide our guests with clean and comfortable rooms. And we do look forward to your visiting us again. More 

Suffolk, Virginia, United States
1 review
5 of 5 stars Reviewed January 13, 2015

I've been staying at this hotel three years. Stayed in the same room two years in a row. (Not Kidding) This year, got a different room. Good beds Great pillows. Fridge has been turned off but, meh, that's a nit pick. Wi-Fi speed was great. One of the best hotels I've stayed at consistently. And apparently they're upgrading between now... More 

Helpful?
Thank John N
GMLegacyMGMT, General Manager at Holiday Inn Express Claypool Hill, responded to this review

Thank you for being a frequent guest at our Claypool Hill, VA Holiday Inn Express & Suites. I am so happy to hear such great comments such as yours. Wow! That is really something staying in the same room for two years. Bet you felt that was your second home. Again, thank you for being our guest at Claypool Hill. More 

Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed January 10, 2015

Upon entering, we were immediately treated by hotel staff. The lobby was clean and had a fresh smell. We checked in and went to our room. Our party had 3 rooms. The rooms were clean and the fridge was on and cold. The bathroom was sparkling and room and a comfortable temperature. The beds were very comfortable with premium mattresses.... More 

Helpful?
Thank archerclan
GMLegacyMGMT, General Manager at Holiday Inn Express Claypool Hill, responded to this review

What great comments! Thank you so much for posting such wonderful comments about your stay at our Claypool Hill, VA Holiday Inn Express & Suites. We couldn’t have done any better advertising than what you wrote! I am so happy to hear that you enjoyed the amenities. We look forward to you returning if your travels bring you to Claypool... More 

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