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All 2 Pounding Mill hotels

Holiday Inn Express Claypool Hill

2.5 of 5 Hotel   |   180 Clay Drive, Pounding Mill, VA 24637
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Ranked #2 of 2 Hotels in Pounding Mill
A recent review
3 of 5 stars reviewed 2 days ago
888_Andromeda_888 Charleston, West Virginia
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42 reviews from our community

Traveler rating
    7
    16
    11
    5
    3
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16
7
3
12
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Charleston, West Virginia
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This appeared to be a newer hotel. We were in the area on a fall foliage trip and this is the nicest hotel in the Pounding Mill/Tazewell area. The staff were very friendly and helpful and the hotel was relatively quiet. The room had a strong odor that may have been an attempt to deodorize after someone had smoked in... More

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Charlotte, North Carolina
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 17, 2014

We stayed at this hotel after a horrible previous experience at the Super 8 close by. On arrival, front desk was very helpful in trying to find 2 rooms on same floor -- she moved some single arrivals around for us. We had not specificied that on the reservation. Facility appears to be well maintained; Lobby and dining area is... More

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Kathy B, General Manager at Holiday Inn Express Claypool Hill, responded to this review

Thank you for the comments regarding our Holiday Inn Express & Suites located in Claypool Hill, Virginia. We take pride in our hotel and I can see we met your needs from a clean comfortable room to friendly staff. More

Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed September 2, 2014

Very nice and very clean and pretty good breakfast. Staff is very friendly would have to be my top 5 of hotels..........................................................................................

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Kathy B, General Manager at Holiday Inn Express Claypool Hill, responded to this review

Thank you for the wonderful comments regarding our Holiday Inn Express & Suites located in Claypool Hill, Virginia. We take pride in our hotel and I can see we met your needs from a clean comfortable room to friendly staff. I am so happy you enjoyed the breakfast. We feel a hot breakfast is a good way to start the... More

Alcoa, Tennessee, United States
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 20, 2014

My husband stayed here for work often and I went with him a few times. The rooms are fairly small, it smells somewhat of smoke although it is nonsmoking, and we did have the issue of ants in our room one week. The staff was polite and sent someone in to spray for the ants. They offered us another room,... More

Was this review helpful? Yes 2
Kathy B, General Manager at Holiday Inn Express Claypool Hill, responded to this review

Thank you for the taking the time to let us know about your most current experience at our Holiday Inn Express & Suites located in Claypool Hill, Virginia. Our goal is to meet your needs from a clean comfortable room to friendly staff. I am glad to hear that our staff did respond to ant issue that you were experiencing... More

Travelers are raving about these Pounding Mill hotels

Virginia
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed July 7, 2014

I have stayed in this hotel several times for work and get really sad when it's not available! They can get booked up really fast, have lost my reservation once (I got a room!), and they drop special State Rates from time to time so that I have to stay in a no tell motel, which I do not enjoy.... More

Was this review helpful? Yes
Kathy B, General Manager at Holiday Inn Express Claypool Hill, responded to this review

Thank you for the wonderful comments and your continued business at our Holiday Inn Express & Suites located in Claypool Hill, Virginia. We take pride in our hotel and I can see we met your needs from a clean comfortable room to friendly staff. More

Charleroi, Pennsylvania
1 review
1 of 5 stars Reviewed July 7, 2014

Very nice. Hotel was very very clean. Breakfast was great. Everyone was very nice. No smells, no bugs. Will stay again. We have had some "bad" experiences, and this was NOT one on them! No local information is available at the lobby of the hotel. A plus from us!

Was this review helpful? Yes
Kathy B, General Manager at Holiday Inn Express Claypool Hill, responded to this review

Thank you for the wonderful comments regarding our Holiday Inn Express & Suites located in Claypool Hill, Virginia. We take pride in our hotel and I can see we met your needs from a clean comfortable room to friendly staff. Again thank you for the comments and look forward to seeing you again if your travels take you through the... More

Campbellsville, Kentucky
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 19, 2014 via mobile

This was a great hotel. The woman at the front desk was helpful with all our questions. The room was very clean and comfortable. Bathroom was clean. Location was good. The breakfast in the morning was great to get us started on our day. I would recommend this hotel and stay there again if I am ever in the area... More

Was this review helpful? Yes
Kathy B, General Manager at Holiday Inn Express Claypool Hill, responded to this review

Thank you for wonderful comments you posted regarding our Holiday Inn Express & Suites in Claypool Hill, Virginia. I am so happy you enjoyed the breakfast. We feel a hot breakfast is a good way to start the day out. Thanks again for the recommendation for potential guests looking at staying in the Claypool Hill area. More

Derwood, Maryland, USA
Top Contributor
101 reviews 101 reviews
26 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed May 1, 2014

There really aren't any hotels to choose from in this area so Holiday Inn has a monopoly. Don't expect too much; this is a Holiday Inn Express. Breakfast is prefab. Quite mediocre. Not as good as a Hampton Inn. Front desk staff OK but not overly friendly. There was a trail of ants on the edge of the indoor swimming... More

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Kathy B, General Manager at Holiday Inn Express Claypool Hill, responded to this review

Thank you for both your positive and comments of concerns you posted regarding our Holiday Inn Express & Suites in Claypool Hill, Virginia. The room did does not have the greatest view but they are also very well liked do to the size of the room. If you are looking for the view ask about our rooms opposite of the... More

Ohio
Top Contributor
53 reviews 53 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed September 5, 2013

Stayed overnight on 9/3/2013 and the hotel still feels like brand new. Room on second floor in rear, decent view of mountains. King size bed in room, nice furniture, bathroom pristine, appears as if the hotel just opened. TV was nice flat screen. Internet was flawless. Hotel parking lot being paved/expanded right now, so a little construction in front but... More

Was this review helpful? Yes
Kathy B, General Manager at Holiday Inn Express Claypool Hill, responded to this review

Thank you for the taking the time to let us know about your most current experience at our Holiday Inn Express & Suites located in Claypool Hill, Virginia. Our goal is to meet your needs from a clean comfortable room to friendly staff and I can see we did that. The comments regarding the “hotel feels like brand new” when... More

Greensboro, North Carolina
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 26, 2013

We recently stayed here overnight while visiting family. The hotel was very clean, beds were comfortable very nice sheets. Nice pool and hot tub. We were given goodie bags for being priority club members which was a very nice touch. Would stay here again. Front desk was nice on check in and check out. Due to limited hotels in the... More

Was this review helpful? Yes
Kathy B, General Manager at Holiday Inn Express Claypool Hill, responded to this review

Thank you for being a loyal IHG Rewards Member. I hope you enjoyed your gift for being one of members. Our goal is to meet your needs from a clean comfortable room to friendly staff and I can see we achieved our goal. Again thank you for the recommendation for future travelers that might read your review about our hotel... More

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Additional Information about Holiday Inn Express Claypool Hill

Address: 180 Clay Drive, Pounding Mill, VA 24637
Phone Number:
Location: United States > Virginia > Pounding Mill
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Claypool Hill 2.5*
Number of rooms: 63
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Also Known As:
Holiday Inn Express Claypool Hill Hotel Pounding Mill
Holiday Inn Pounding Mill
Pounding Mill Holiday Inn
Holiday Inn Express Claypool Hill Pounding Mill, Virginia

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