The hotel was extrememly clean (new). The staff was VERY friendly and as a bonus...guests receive a complimentary 2 drinks from the downstairs bar... PER DAY! so i got my beer (there was food available as well!) and then went out on the street to find that the hotel is right in the fun district. There are shops, bars and... More

Arrived tired and fed up after cancelled flights and delays to Brad on reception who was so welcoming we instantly relaxed. Our room was a suite which was immaculately clean and spacious. Housekeeping so attentive but not at all pushy. Decor was elegant throughout hotel but if you like minimalism this hotel is too comfortable to suit you. All in... More

Arrived in Newport News on a late train and didn't get to the Hawthorn Governor Dinwiddie until midnight. We let them know ahead of time we would be a late arrival. They have stairs leading to the lobby with no ramp and their dumbwaiter was not working. It was difficult lugging the bags up the steps that time of night.... More

While visiting our nephew who is stationed in the military in Virginia Beach, we decided to sample what the town of Portsmouth had to offer. We choose to stay in the Hawthorn Hotel which is a Portsmouth historical treasure located right in the middle of the main street of the historic section of Portsmouth. First the good ... The hotel... More

booked thru priceline. i called hotel directly b4 arriving that we needed 2 rooms 1 king and 1 with doubles.i was told there was 1 left . when we got there at 4am was told that because we booked thru priceline that we couldnt reserve the 1 with 2 beds we had to take what they had. shouldve been told... More

Positives: Room was very large (1 bedroom suite). There were lots of windows and nice size living room/kitchen. Bedroom was large as well. Bathroom was small but there was a nice area outside of the bathroom where the sink was. The a/c in the living room worked much better than the one in the bedroom. Front desk staff was friendly... More

I recently stayed at the Hawthorn Hotel. The room was excellent, the staff was excellent, everything was perfect. The front desk personnell was so helpful and friendly, especially the GM, Trish. I would definitely stay again. Keep up the good work.

Stayed at the Hawthorne over Labor Day weekend. They did a nice job overall on the renovation, and the room I stayed in was quite large. The staff was OK . . . sometimes helpful, sometimes less than helpful. The complimentary breakfast buffet needs work, though. The toaster didn't work, and the microwave kept blinking out. Also, got there towards... More

Great renovation of an old hotel! Amenities were awesome and the Olde Towne Portsmouth area was a treat to explore. I thought the pricing was exceptional for the value and the staff was very friendly and helpful. I'd definitely stay here if I was in the area again.