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The Governor Dinwiddie Hotel & Suites

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506 Dinwiddie Street, Portsmouth, VA 23704
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The Governor Dinwiddie Hotel & Suites
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The Governor Dinwiddie Hotel & Suites
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88 reviews from our community

Traveler rating
    22
    32
    15
    15
    4
See reviews for
23
29
9
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Horseheads, New York
1 review
5 of 5 stars Reviewed 4 weeks ago

I love the age of this hotel. Its very interesting to see the architecture in it. The hotel is clean and the staff is courteous. I had a lovely stay. The one thing that really got me was the lack of a newer TV system. I travel regularly for work and as such I travel with my gaming device. Unfortunately... More 

Was this review helpful? Yes
Dinwiddie_Hotel_506, General Manager at The Governor Dinwiddie Hotel & Suites, responded to this review

Dear Michael M, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are... More 

Virginia Beach, Virginia
1 review
4 of 5 stars Reviewed February 23, 2015

Upon arriving at the Governor Dinwiddie Hotel I was unsure if the area was safe or not. My stay was actually pleasant. They had Starbucks coffee, and cocoa which was great with the weather being bad. The staff was wonderful. They went out of their way to make us feel at home. The t.v needed upgrading but my room was... More 

Was this review helpful? Yes
Dinwiddie_Hotel_506, General Manager at The Governor Dinwiddie Hotel & Suites, responded to this review

Dear Ms. Lessley, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Tampa, Florida
1 review
5 of 5 stars Reviewed February 23, 2015

This is my hotel of choice when in the Portsmouth area. It just gives you that Downtown/City vibe. My room is always clean. Front desk staff always polite and helpful. Just an ALL around Great Hotel to stay at when in the area.

Was this review helpful? Yes
Dinwiddie_Hotel_506, General Manager at The Governor Dinwiddie Hotel & Suites, responded to this review

Dear Charade, Thank you for taking the time to fill out our online survey with such positive feedback! We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. It was such a pleasure meeting you and your family. We thank you for bring that Tampa Sunshine with you!! We are... More 

Chincoteague Island, Virginia
1 review
5 of 5 stars Reviewed February 17, 2015

I came in late one night... no reservation....but wanted to see the room first. Nikki at the Front Desk greeted me right away...and let me see the room first. It was very cute and comfortable.I decided to stay and Nikki was very helpfull as I'm from out of town and did not know the area. As I'm in the Cusromer... More 

Was this review helpful? Yes
Dinwiddie_Hotel_506, General Manager at The Governor Dinwiddie Hotel & Suites, responded to this review

Dear John Neal F, Thank you for taking the time to fill out our online survey with such positive feedback! We're pleased to have Nikki as part of our team. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We wish your wife a speedy recovery! Thank you again... More 

Elizabeth City, North Carolina
1 review
2 of 5 stars Reviewed February 2, 2015

Here's a list of the pros and cons based on my stay there. Positive: - They will sometimes make food for guests. When I stayed, they made chili. - The room was large and really nice. Plus, it smelled great. - Staff very nice Negative: - When I arrived, no one was there to check me in. Also, no one... More 

Was this review helpful? Yes
Dinwiddie_Hotel_506, General Manager at The Governor Dinwiddie Hotel & Suites, responded to this review

Dear LR, Thank you for taking the time to complete our online survey regarding your recent stay at Gov Dinwiddie Hotel Old Towne, an Ascend Hotel Collection Member. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding not being greeted by a staff member upon arrival, and any other issue you had on... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 10, 2014

What ever you ask for they get it for you.the office staff is a great as a team. And I want to give an extra shout out to the hard working and beautiful Dee Dee you rock girl keep up the hard work. .....Chance

Was this review helpful? Yes 1
Dinwiddie_Hotel_506, General Manager at The Governor Dinwiddie Hotel & Suites, responded to this review

Dear Chance, Thank you for taking the time to fill out our online survey with such positive feedback! We are so proud to have DeDe on our team. The rest of my staff and I thank you for your kind words. We take pride in our hotel and the services we provide and we are so glad you're enjoying your... More 

Philadelphia, Pennsylvania
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed November 26, 2014

We were going to Portsmouth, Virginia for a wedding. We drove from Philadelphia, PA, so with stops it took 6.5 hours to get into town. Originally, we were booked at the Renaissance Marriott in Portsmouth. We had reserved our room in late June as part of the wedding group that was blocked out for wedding guests. I'll review this hotel... More 

Was this review helpful? Yes
Dinwiddie_Hotel_506, General Manager at The Governor Dinwiddie Hotel & Suites, responded to this review

Dear Vaso815, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of my entire team, I would like to apologize for failing to exceed your expectations. We understood your frustration, of having to deal with your cancelled reservation from a neighboring hotel. Although our hotel was not what you... More 

1 review
2 of 5 stars Reviewed November 21, 2014

I stayed at the hotel last summer, on arrival was met at the desk with a clerk that had major attitude. I just smiled and checked in anyway. When taking the elevator to my room a housekeeper was already on the elevator and was clearly intoxicated. On the second night the air condition in my room stop working, I requested... More 

Was this review helpful? Yes
Dinwiddie_Hotel_506, General Manager at The Governor Dinwiddie Hotel & Suites, responded to this review

Denise T, Thank you for taking the time to complete our online survey regarding your stay at Gov Dinwiddie Hotel last July. Allow me to apologize on behalf of the hotel for the unpleasant stay mentioned in your survey. Although, the hotel has new management and staff , I am glad you felt compelled to share your experience with me.... More 

Cary, North Carolina
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 28, 2014

I stayed at the for one night for a concert at the Ntelos Pavilion. The hotel was within walking distance which was convenient. There were bars and food right across the street. The hotel was clean but a bit dated. I would stay again for a show if I was in town

Was this review helpful? Yes
Dinwiddie_Hotel_506, General Manager at The Governor Dinwiddie Hotel & Suites, responded to this review

Dear Cayrocker, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking... More 

Nags Head, North Carolina
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 27, 2014

We were just staying one night in Portsmouth for a concert at the Ntelos Pavilion. It was the perfect location and very reasonable. Several restaurants/bars within walking distance and the Pavilion was not far so we could also walk to that. The staff was very friendly and the room was clean. Will definitely stay again if we go back to... More 

Was this review helpful? Yes
Dinwiddie_Hotel_506, General Manager at The Governor Dinwiddie Hotel & Suites, responded to this review

Dear Bassplayer666, Thank you for the wonderful comments and choosing to stay with us while in town for the concert. We're thrilled to hear you had a great time!! My staff and I look forward to seeing you again in the furture. Just give us a call anytime and we'll be more than happy to make reservations for you. Warm... More 

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