We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 6 Portsmouth hotels

Renaissance Portsmouth-Norfolk Waterfront Hotel

3.5 of 5 Hotel   |   425 Water Street, Portsmouth, VA 23704
Hotel website
Hotel deals
Hotel packages
Hotel amenities
Special Offer
Earn Up To 25,000 Points
Save Saved
You added Renaissance Portsmouth-Norfolk Waterfront Hotel to your Saves list
Renaissance Portsmouth-Norfolk Waterfront Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
72%
Ranked #1 of 6 Hotels in Portsmouth
A recent review
3 of 5 stars reviewed yesterday
Robin B Richmond, Virginia
Write a Review

322 reviews from our community

Traveler rating
    126
    101
    43
    29
    23
See reviews for
67
69
18
117
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Swedish first
  • Any
English first
Richmond, Virginia
1 review
3 of 5 stars Reviewed yesterday NEW

My husband and I planned a 29 year anniversary getaway. After reading the reviews, we decided to stay at the Renaissance Portsmouth-Norfolk Waterfont Hotel. Prior to staying, I read several people were given a double bed although they requested a king bed. Because of that I contacted the hotel directly to ensure we were able to reserve a king bed.... More

Was this review helpful? Yes
Raleigh, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

This is a great hotel. The employees were super friendly. Ellen, who works at the front desk, was super nice. She did so much to help me during my stay. Then there was Derek; he served me in the restaurant and made sure I had everything I needed. Oh, and I can't forget about Clinton, the chef, he made some... More

Was this review helpful? Yes
Wheeling, West Virginia, United States
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I will never stay at this hotel or any other Marriot brand hotel ever again. I was charged $350 in cleaning fees and damages that were not from my room. I attempted several times to resolve this with the hotel management and corporate customer services. They provided pictures of a room that did not belong to me. There was a... More

Was this review helpful? Yes 1
Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

Thank you very much for your feedback. Feedback, both positive and negative are important to us improving our operation. I have personally reviewed the information and I personally went to the room and saw the damage. Our intention is to always be honest, transparent and never scam anyone. It is not beneficial to our guests or to the hotel to... More

bosnia and herzegovina
Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed 2 weeks ago

The location of the hotel is prime...premium if you want to watch activity in the shipyards or relax to the sounds of the harbor. The rooms are set up in concert with the property to give almost all of them a harbor view, which is very rare but the hotel is actually waterfront. History and entertainment are within minutes on... More

Was this review helpful? Yes
Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

On behalf of Renaissance Portsmouth Hotel management and staff, thank you for providing feedback about your recent stay. Marriott strives to ensure our guests experience the best visits possible during their travel. Look forward to meeting you during your next stay with us! More

Woodbridge, Virginia, USA
Top Contributor
53 reviews 53 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for a conference and thoroughly enjoyed the hotel. The room was very comfortable and staff was great. The concierge lounge attendants were very friendly and helpful. Food served there was more substantial than you usually get in a lounge. The banquet staff was amazing. Couldn't believe how fast they served plated meals - food was good too.... More

Was this review helpful? Yes 1
Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

Thank you so much for sharing your experience at our hotel. The water views here are simply amazing!! Look forward to seeing you in our historic town soon!! More

Hampton, Virginia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I were looking for a last minute get away and found the Renaissance online. The hotel is in a prime area with a short walk to a great selection to have dinner. Old Portsmouth is filled with a great deal of history, and activities for the entire family. Upon our arrival, we were pleasantly suprise with the... More

Was this review helpful? Yes 1
Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

Thank you for taking the time to complete a hotel review. We are delighted that your stay with the Renaissance Portsmouth-Norfolk Waterfront Hotel was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver... More

Raleigh, USA
Senior Contributor
36 reviews 36 reviews
32 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As other reviewers have said this hotel has a lovely location on the river with lovely views and it is also on the edge of the olde town area of old Portsmouth. The lobby/bar area are lovely. The rooms are very nice and spacious. There are very minor areas of wear which stop me from giving it 5 stars. The... More

Was this review helpful? Yes
Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

This review was simply wonderful to read to my staff. They simply enjoy providing memorable experiences for every guest we encounter. Look forward to seeing you again soon!! More

CHARLOTTE, North Carolina
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at this location for Hampton University's Graduation Weekend. The view at this hotel is amazing. There is a ferry that will take you to the Norfolk side which has restaurants, shopping and other activities. The rooms were comfortable- a little tight but not bad. From the parking to the front desk is a long walk so be prepared. The... More

Was this review helpful? Yes
Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

Congratulations on the graduation celebration!!! Thank you for selecting our hotel!! Next time you visit, please allow me to personally take you down the Portsmouth Historical Hallway and share some of the history of our great city!! More

Savannah, Georgia
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Room was very comfortable and overall the hotel was quiet despite having a wedding on the 2nd floor. Parking can be interesting-you pay to park and there are places on holidays and weekends that do not charge. Wasn't sure how they determined if you parked there or not-the attendant was in the booth half the time we left. If you... More

Was this review helpful? Yes
Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

The waterfront view at our hotel is simply breathtaking!! Thank you so much for sharing. More

NJ
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here with my family on Marriott points on our way to the Outer Banks. Overall I'd say the hotel is just on the average side of things. We have 2 young kids and requested a crib for the 1 year old. Upon check in, there was no crib in the room. I had asked about it at the front... More

Was this review helpful? Yes
Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

Thank you for taking the time to complete a review. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. I will follow up with my team on restaurant reservations. Next time your in Portsmouth, please do not hesitate to let me know!! More

Owners: What's your side of the story?
If you own or manage Renaissance Portsmouth-Norfolk Waterfront Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Renaissance Portsmouth-Norfolk Waterfront Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Renaissance Portsmouth-Norfolk Waterfront Hotel

Address: 425 Water Street, Portsmouth, VA 23704
Location: United States > Virginia > Portsmouth
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Portsmouth-Norfolk Waterfront Hotel 3.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Marriott, Tingo, Priceline, Reservation Counter, Hotels.com, Odigeo, Venere and Otel so you can book your Renaissance Portsmouth-Norfolk Waterfront Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Renaissance Portsmouth Hotel & Waterfront Portsmouth
Renaissance Portsmouth Hotel And Waterfront Conference Center

123 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (91)
Viewed
Pool/beach area (3)
Viewed
Hotel & grounds (18)
Viewed
Bathroom (5)
Viewed
Room/suite (27)
Viewed
View from room (9)
Viewed
Business center/function rooms (2)
Viewed
Dining (3)
Viewed
Other (24)

Management photos: Courtesy of the property manager

Viewed
All management photos (33)
Viewed
Room/suite (11)
Viewed
Dining (2)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (6)
Viewed
Hotel & grounds (7)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Portsmouth with
any amenities