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All 6 Portsmouth hotels

Renaissance Portsmouth-Norfolk Waterfront Hotel

3.5 of 5 Hotel   |   425 Water Street, Portsmouth, VA 23704
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Ranked #1 of 6 Hotels in Portsmouth
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5 of 5 stars reviewed today
Tim1949 Rochester, New York
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339 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Rochester, New York
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed today NEW

If your stay brings you to Portsmouth or even Norfolk, then this is where you need to stay. The Renaissance is located in a beautiful colonial area of Portsmouth, just a short drive from downtown Norfolk. The hotel is gorgeous & the staff is gracious. You'll find the hotel to be spotless with amenities that far surpass the room rates.... More

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Nashville, Tennessee
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is in an awesome location - right on the waterfront in Portsmouth; directly across from Norfolk Waterside; easy walking distance to Old Town (to see the historic homes) and to the ferry to Norfolk. Every room either overlooks the city of Norfolk or the shipyards. The layout of the entrance is a little strange - you enter and... More

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Darnell S, General Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

Dear Laura M, I have read the review and I must say I am very disappointed as well. We are capable of doing a much better job than this. I appreciate all of the information as I have detailed out the concerns with the staff and we are addressing them immediately. I am sincerely sorry this was your experience at... More

Naples, Florida
Top Contributor
173 reviews 173 reviews
8 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A lovely room with a great harbor view for a last minute bargain price under $100 on the edge of the Old Town near great restaurants made this a "must return" destination for our snow bird trips North and South. Maxwell, the Manager of Guest Services, could not possibly have been more helpful and the desk staff was also really... More

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Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

Thank you for sharing. I have shared your review with Maxwell personally. Look forward to seeing you in our historic town soon!! More

Washington, DC
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had an expiring Marriott rewards certificate to use and decided to stay a night at the Renaissance Portsmouth after doing some shopping in Norfolk. I was surprised that the room they put me in was the Cavendish Suite and that was a very nice upgrade someone at the hotel decided to give me. This was the largest hotel room... More

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Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

Thank you for sharing your experience at our hotel! We would be honored to delight you with stellar service again in the future!! More

West Chester
Senior Contributor
46 reviews 46 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Besides being at a great location. On the waterfront and has great views of Norfolk and also all the work that is being done on the Navy ships. It is a short walk to many resturants. I was there for the Great Chesapeak Bay Schooner Race and came in Sat morning durty tired and hoped to get a shower and... More

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Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

Thank you for sharing your experience!! It was a pleasure meeting you and providing a room for early arrival. Look forward to seeing you in next year's race!!!!! More

Marlton, New Jersey
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I've never been to a bad Marriott hotel, and the Renaissance Portsmouth, VA, is no exception. It was conveniently located right on the waterfront with a view to Norfolk and walking distance from the historic district and numerous restaurants and attractions. For whatever reason, traffic was almost non-existant in the area of the hotel, so access was not an issue,... More

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Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

Thank for sharing your experience on Trip Advisor!! We are off the beaten path in this historic town. Customer Service is priority one!! Look forward to meeting you! More

Richmond, Virginia
2 reviews
4 of 5 stars Reviewed 4 weeks ago

We came for my brothers wedding and were impressed from the beginning. The staff were constantly friendly and helpful. There was an obviously difficult group there one night and the staff remained professional and cordial. Our bartender Wendy was especially awesome, helping us with finding wine glasses for the bride and groom add well as going above and beyond every... More

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Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

Thank for the review. Wendy is truly a gem!! Will make sure we share your review with her!! Look forward to your return!! More

POWHATAN
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is one of a kind. The staff at this hotel are so friendly and helpful. When I walked in my room it had a fresh smell and it was very clean. Way to go housekeeing team. This hotel is very quiet and very comfortable. The best part was the bed; it was so comfortable it put me right... More

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Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

Your feedback is integral to our ability to continue to improve our service. Thank you again for your review and come visit us again soon! More

Syracuse, New York
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This review is for a two-night stay at the Renaissance Portsmouth-Norfolk Waterfront Hotel that took place over the Columbus Day weekend in October 2014. Our party was three adults and we stayed in a Two Double Bed nonsmoking room with a river view. DROP-OFF and PICKUP – there is a driveway at the front of the hotel. Part of the... More

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Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. More

Ottawa
Senior Contributor
49 reviews 49 reviews
18 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed October 15, 2014

Great views of the harbor. Tremendous lobby and kind staff. The riverside view is fascinating as you are able to watch a large variety of vessels move back and forth in this naval town. The lobby is very large and inviting. Driving to points west is simple, even to Newport News. Access to Norfolk a little more difficult due to... More

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Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

Thank you so much for sharing your experience!! More

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Additional Information about Renaissance Portsmouth-Norfolk Waterfront Hotel

Address: 425 Water Street, Portsmouth, VA 23704
Location: United States > Virginia > Portsmouth
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Renaissance Portsmouth-Norfolk Waterfront Hotel 3.5*
Number of rooms: 249
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Also Known As:
Renaissance Portsmouth Hotel And Waterfront Conference Center
Renaissance Portsmouth Hotel & Waterfront Portsmouth

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