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All 6 Portsmouth hotels

Renaissance Portsmouth-Norfolk Waterfront Hotel

3.5 of 5 Hotel   |   425 Water Street, Portsmouth, VA 23704
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Ranked #1 of 6 Hotels in Portsmouth
A recent review
5 of 5 stars reviewed yesterday
JEANNE M POWHATAN
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332 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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POWHATAN
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

This hotel is one of a kind. The staff at this hotel are so friendly and helpful. When I walked in my room it had a fresh smell and it was very clean. Way to go housekeeing team. This hotel is very quiet and very comfortable. The best part was the bed; it was so comfortable it put me right... More

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Syracuse, New York
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This review is for a two-night stay at the Renaissance Portsmouth-Norfolk Waterfront Hotel that took place over the Columbus Day weekend in October 2014. Our party was three adults and we stayed in a Two Double Bed nonsmoking room with a river view. DROP-OFF and PICKUP – there is a driveway at the front of the hotel. Part of the... More

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Ottawa
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great views of the harbor. Tremendous lobby and kind staff. The riverside view is fascinating as you are able to watch a large variety of vessels move back and forth in this naval town. The lobby is very large and inviting. Driving to points west is simple, even to Newport News. Access to Norfolk a little more difficult due to... More

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A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

Spent a couple of days here on business last week. I just had to write a review about the folks there. These are some of the nicest and people managing this property. They were professional and attentive to every need. I pouted to myself about not having time to get out to a neighborhood restaurant and discovered the food is... More

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Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

My stay was wonderful, the staff at the Front Desk : Ashley & Gertrude were awesome. Robert from Housekeeping was a gentleman & extremely funny. If I had any issues, they were resolved immediately. The parking valet was very attentive & polite. My view was amazing, The ambiance of the hotel was welcoming. Excellent Service!!

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Richmond, Virginia
1 review
5 of 5 stars Reviewed 2 weeks ago

I just had to write a review on the wonderful stay that my husband and I had at this hotel. The hospitality that we received from the staff was overwhelming. Thank you guest services for making this anniversary memorable for my husband and I. The wine, cheese, suite, food, and ambience were extraordinary. The view of the peir overlooking Norfolk... More

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Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

What a wonderful review!! Your feedback is integral to our ability to continue to improve our service. Thank you again and come visit us soon! More

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

We decided to take a weekend trip away and wanted to be in the water. This location was a winner!! So much to do and see in the area. The staff at the hotel was very friendly and helpful. We will be back! Thank you for making our weekend getaway so enjoyable.

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Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

Thank you for sharing your experience. We appreciate your feedback and are delighted to hear that you had a great stay! With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Look forward to having the pleasure of meeting you in person on your next visit!! More

arizona
Senior Contributor
44 reviews 44 reviews
27 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed in this hotel while visiting family in the area. The location is perfect for the area.The hotel is located right on the river and next to a ferry stop that travels to and from Norfolk. Old Town Portsmouth is just a few blocks away. The hotel staff was friendly and attentive. The beds were comfortable... More

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Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

Thanks for sharing your stay! I have shared the furniture information with our Director of Engineering. This information will prove useful when conducting our daily room inspections. We look forward to seeing you again!! More

Charlotte
Contributor
19 reviews 19 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have stayed here before and loved it, so when my travels took me back to the area, choosing this property was a no brainer. I would love to give this review 4 or 5 stars, but I cannot. Upon checking into my room, I noticed mold and mildew on the bathroom's ceiling and there was trash next to the... More

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Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

Thank you for providing feedback about your recent stay!! Maxwell truly is an exceptional leader!! Again our apologies for the opportunites mentioned. We hope to serve you again in the future. If I may be of assistance, please don’t hesitate to contact me. More

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Everyone was very friendly and attentive. They tried to meet my needs in any way possible. What I didn't have it was gotten for me. Very clean n rooms well stocked. No one hanging in the front and valet ans Concierge quick and efficient.

Was this review helpful? Yes
Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

Thanks for sharing your feedback!! Our goal is to provide customer service that is memorable for all our guests. Look forward to seeing you in our historic town again!!! More

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Additional Information about Renaissance Portsmouth-Norfolk Waterfront Hotel

Address: 425 Water Street, Portsmouth, VA 23704
Location: United States > Virginia > Portsmouth
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Renaissance Portsmouth-Norfolk Waterfront Hotel 3.5*
Number of rooms: 249
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Also Known As:
Renaissance Portsmouth Hotel & Waterfront Portsmouth
Renaissance Portsmouth Hotel And Waterfront Conference Center

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