We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 6 Portsmouth hotels

Renaissance Portsmouth-Norfolk Waterfront Hotel

3.5 of 5 Hotel   |   425 Water Street, Portsmouth, VA 23704
Hotel website
Hotel deals
Hotel packages
Hotel amenities
Special Offer
$25 Daily Credit
Renaissance Portsmouth-Norfolk Waterfront Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Renaissance Portsmouth-Norfolk Waterfront Hotel to your Saves list
Ranked #1 of 6 Hotels in Portsmouth
A recent review
3 of 5 stars reviewed 5 days ago
vaso815 Philadelphia, Pennsylvania
Write a Review

347 reviews from our community

Traveler rating
    136
    110
    48
    29
    24
See reviews for
74
75
19
122
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Swedish first
  • Any
English first
  • All months
    (347)
  • Mar-May only
    (65)
  • Jun-Aug only
    (129)
  • Sep-Nov only
    (102)
  • Dec-Feb only
    (51)
All months
Philadelphia, Pennsylvania
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The following letter was written to the Marriott Corporate Headquarters in Bethesda, MD. It outlines our misadventures for the weekend. We left out personal information, but you'll get the drift when you read this review. To Whom It May Concern, My family, wife, daughter and myself, were scheduled to be in Portsmouth, Virginia for the weekend of 11/15-11/17 2014(Saturday thru... More 

Was this review helpful? Yes
Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

Thank you for sharing. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for our departure situation causing your reservation relocation. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue... More 

Hampton, Virginia
1 review
1 of 5 stars Reviewed 6 days ago NEW via mobile

Why? Had an allergic reaction to the food prepared for me after the banquet manager, Mr. Marrufo was told multiple times about my allergy to corn, soy, and wheat. I also told him, in front of the T-TAC ODU director that my food needs to be cooked in butter. Well, it was cooked in soybean oil...Allergy to soy so cook... More 

Was this review helpful? Yes
Darnell S, General Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

Dear Denise T, Let me first say thank you for taking the time to provide us feedback. I wanted to tell you that I am very sorry about the issue that took place. I know that we did make efforts to prepare your food per your instructions. I know that it was not intentional and we did our best to... More 

Virgnia
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here Dec. 6th for my company Xmass party. Great views of the riverfront and naval shipyards. Great views of the Portsmouth water front. Hotel and common areas were all very nice and great for a party. Rooms were good, nothing fancy. Seemed to be clean. Try to book a King room...the twin queen beds seemed small compared to a... More 

Was this review helpful? Yes
Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

Thank you for sharing!! We strive to deliver a flawless guest experience. Please send our apologies to the Mrs regarding the mirrors. I have added this to our wish list for our next renovation. From our family to yours... Happy Holidays!!! More 

Chesapeake, Virginia
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here just one night after a holiday party held in the Ballroom. This hotel is beautiful. Everyone we encountered was beyond friendly and very helpful. Be sure to check out the bar! We had a room facing the water (see pic of the sunrise view from our window!). The hotel is clean, rooms are quiet, spacious and very... More 

Was this review helpful? Yes
Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

Thank you for sharing your experience!!! I communicated with our team about your experience. Hope you will select us on your next visit to Portsmouth. Have a wonderful Holiday season!!! More 

Key West, Florida
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It pains me to write this review because: 1. Portsmouth is my hometown and I am proud of its "renaissance;" 2. I love the location and spectacular views of this hotel; 3. the staff is so very eager to please and accommodate; and 4. it is my default place to stay when I return home for family gatherings. With that... More 

Was this review helpful? Yes
Darnell S, General Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

Dear SouthernmostTraveler, Let me first thank you for taking the time to write your review. We sincerely appreciate the feedback. I will be upfront and honest, the party that took place on Saturday night was a mistake on our part. It should not have been booked at our location. This is not our typical booking and this was not the... More 

Roanoke, Virginia
Contributor
20 reviews 20 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Renaissance is a bright spot in a city trying to get back up. Nestled right on the water with the old town area right beside it, it is the place to stay when in Portsmouth and possibly Norfolk depending on the need. The hotel has on sight parking in a attached parking garage for $10a day. The staff is... More 

Was this review helpful? Yes
Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

Love the feedback!!! Your feedback is integral to our ability to continue to improve our service. Thank you again and come visit us again soon! More 

Linden, Virginia, United States
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here during a convention, and I love it. The bar is great, staff happy and extremely friendly, and the rooms are positively gorgeous. I loved that I could take the ferry everywhere. I will definitely stay here again.

Was this review helpful? Yes
Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

Thank you for sharing your feedback. We are delighted that we exceeded your expectations!! Look forward to seeing you on a return trip!!! Happy Holidays!!! More 

Bermuda
Top Contributor
54 reviews 54 reviews
54 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 2 weeks ago

For all of my travels, this hotel is average. The room, bed, decor all fine. Water pressure fine. The restaurant food was ok. The bar was lively at night. There is a nice sized hotel store in case you want a snack or forget something. Our interactions with the staff were pleasant but but it's those small things that added... More 

Was this review helpful? Yes
Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

I’m Darnell Smith, Front Office Manager at the Renaissance Portsmouth Waterfront Hotel. On behalf of Renaissance Portsmouth Hotel management and staff, please accept my apology for the missed opportunities with your room. I have personally notified our Housekeeping Manager and she is addressing this opportunity as speak!! Please give our hotel a second chance to experience an extraordinary stay!! Many... More 

Rochester, New York
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If your stay brings you to Portsmouth or even Norfolk, then this is where you need to stay. The Renaissance is located in a beautiful colonial area of Portsmouth, just a short drive from downtown Norfolk. The hotel is gorgeous & the staff is gracious. You'll find the hotel to be spotless with amenities that far surpass the room rates.... More 

Was this review helpful? Yes 2
Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

Thanks for sharing your wonderful experience!!! My staff strives to provide the best in customer service. We look forward to hosting you and your family on a return trip to our wonderful city!! More 

Nashville, Tennessee
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed November 11, 2014

This hotel is in an awesome location - right on the waterfront in Portsmouth; directly across from Norfolk Waterside; easy walking distance to Old Town (to see the historic homes) and to the ferry to Norfolk. Every room either overlooks the city of Norfolk or the shipyards. The layout of the entrance is a little strange - you enter and... More 

Was this review helpful? Yes
Darnell S, General Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

Dear Laura M, I have read the review and I must say I am very disappointed as well. We are capable of doing a much better job than this. I appreciate all of the information as I have detailed out the concerns with the staff and we are addressing them immediately. I am sincerely sorry this was your experience at... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Renaissance Portsmouth-Norfolk Waterfront Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Renaissance Portsmouth-Norfolk Waterfront Hotel

Address: 425 Water Street, Portsmouth, VA 23704
Location: United States > Virginia > Portsmouth
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Renaissance Portsmouth-Norfolk Waterfront Hotel 3.5*
Number of rooms: 249
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Marriott, Hotels.com, Priceline, Orbitz, Travelocity, TripOnline SA, Odigeo and Tingo so you can book your Renaissance Portsmouth-Norfolk Waterfront Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Renaissance Portsmouth Hotel & Waterfront Portsmouth
Renaissance Portsmouth Hotel And Waterfront Conference Center

152 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (120)
Viewed
View from room (14)
Viewed
Room/suite (39)
Viewed
Bathroom (12)
Viewed
Hotel & grounds (27)
Viewed
Pool/beach area (3)
Viewed
Business center/function rooms (2)
Viewed
Dining (3)
Viewed
Other (20)

Management photos: Courtesy of the property manager

Viewed
All management photos (33)
Viewed
Room/suite (11)
Viewed
Dining (2)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (6)
Viewed
Hotel & grounds (7)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay