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Copthorne Hotel & Resort Bay of Islands

Tau Henare Drive | PO Box 150 (Paihia), Waitangi 2150, New Zealand
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Copthorne Hotel & Resort Bay of Islands
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Copthorne Hotel & Resort Bay of Islands
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640 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Very dated hotel in need of an upgrade. Most surprising for a resort/conference hotel they did not have any fitness facilities. We only ate breakfast at the hotel which was good. The location was a couple of kilometers to the main town which was a pleasant walk along the water front.

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London, United Kingdom
Top Contributor
82 reviews 82 reviews
18 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here for 3 nights & really didn't want to leave & here's why:- Wonderful position overlooking the bay & convenient for the Treaty House & grounds, Cape Brett cruise, Russell & Paihia. Great food - buffet dinner & breakfast. Clean spacious rooms which lead directly onto a seating area which in turn leads onto a greensward adjacent to the... More 

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Auckland Region, New Zealand
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked the grabone voucher for 169 which includes 1 nights accom standard room and dinner and breakfast. Room was nice enough, overlooking the tennis court. Large bed. Clean. Dinner unfortunately was not the buffet which was alot of the reason i bought this deal. We were able to order 2 courses off the a la carte menu. Not a bad... More 

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Whangarei, New Zealand
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

With the purchase of a GrabOne voucher we did not expect to be treated so amazingly well. Arrived and shown a cold and very dark room. Not happy. Returned to reception expecting a battle. No. Nothing of the sort. Apologies were issued and we were invited to inspect another room with Armit. Courteous and helpful man. All okay so quick... More 

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Auckland Region, New Zealand
Contributor
14 reviews 14 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed there 3 nights for work, For what you pay I think the place is looking a little tired, in saying that, the pool complex is pretty cool, and the location is very nice, the staff were friendly and always happy to help. The Food was what you would expect at this level (good), The bed was comfortable and... More 

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Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Afternoon. Thank you for providing feedback about your stay with us. We are pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager. More 

Canberra
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The Bay of Islands is beautiful but it's a long way from Auckland on slow winding roads with crazy New Zealand drivers to get to this disappointing Copthorne Hotel where we encountered a hotel with an incredibly incompetent booking system (we'd booked via promotion and been told we had paid via the hotel's website six months earlier - we even... More 

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Travelers are raving about these Waitangi hotels

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed here recently for a conference. Lovely cosy accommodation right on the waterfront with the best view of the Bay of Islands. Staff were absolutely lovely. Only reason this didn't get 5 stars was the lack of free wifi, which was a bit of a pain given most accommodation even in NZ provides this now.

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Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Afternoon. Thank you for providing feedback about your stay with us. We take on board the feedback received regarding our wireless plans and use this feedback when reviewing our pricing plans. We are pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager. More 

Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed there for 3 days with hubby. Hotel is clean and comfortable. Friendly reception staff. Very conveniently located and 20 minutes walk to town where all the restaurants are located. The view near the hotel is very beautiful.

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Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Afternoon. Thank you for providing feedback about your stay with us. We are pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager. More 

Auckland, New Zealand
Top Contributor
53 reviews 53 reviews
33 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We have family living locally and another family member had stayed a couple of weeks ago and found it ideal, especially for his two children, who loved the pools. We booked on line for three adults and expected a Queen or King sized bed plus either another double bed or a single. Whilst my wife and her daughter stayed in... More 

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Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Morning. Thank you for providing feedback about your stay with us. We are pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager. More 

Whangarei, New Zealand
Top Contributor
399 reviews 399 reviews
32 hotel reviews
324 helpful votes 324 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Waitaha Conference Centre is certainly looking better after a coat of paint, however, the toilet facilities are needing the same treatment, repair and updating and the catering is really falling short still. While catering might be dependent on what meeting organisers actually request and pay for, it should still be a good experience. This entire property could and should... More 

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Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Afternoon. Thank you for providing feedback about your stay with us. The next stage of our soft refurbishment of the Waitaha is to revamp the toliet facilities with eventual replacement on the cards. I am sorry that the catering expereience you had at the recent event that you attended was not up to our normal standards. I hope that... More 

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