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All 1 Waitangi hotels

Copthorne Hotel & Resort Bay of Islands

4.0 of 5 Hotel   |   Tau Henare Drive | PO Box 150 (Paihia), Waitangi 2150, New Zealand
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Copthorne Hotel & Resort Bay of Islands
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Ranked #1 of 1 hotels in Waitangi
A recent review
3 of 5 stars reviewed yesterday
KarenLJ2014 Whangarei, New Zealand
  • Reviews (499)
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499 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (164)
Date | Rating
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English first
Whangarei, New Zealand
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

This hotel has all the makings of a top notch venue, but really needs a facelift in places. Rooms have no air conditioning though there are good windows that open and indeed a small enclosed balcony / terrace with table and chairs where you could sit and have a cool drink, but this did not help at night as it... More

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Auckland, New Zealand
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The location is excellent and staff friendly but that’s where the positive stops! The resort hotel itself is very tied, worn, outdated, soiled or damaged including room furnishings, carpets, bed coverings and wall surfaces. The corridor area in the wing we stayed had marks, cracks, holes and patched spots not matching the paint of surface visible along the walls. The... More

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Travelers are raving about these Waitangi hotels

Toronto
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We booked via the internet for a Superior Harbour View room with twin beds - and had this confirmed. We turn up early 11am - and are given the keys to our room - it has a king bed and a very rickety roll away bed. We return to reception to be told that is what we requested. I get... More

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Auckland, New Zealand
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

This hotel is beautiful. Sort of reminded me of big hotels in Fiji. I found it great for a conference and the breakfast was superb. It is also literally connected to the Wantangi Treaty grounds ... A must see. My complaints are very minor. First, and this is a design complaint (I am a designer), the fan over the bed... More

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Whangarei, New Zealand
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here recently for a conference about the Treaty of Waitangi. A perfect base for walking to the treaty grounds and local marae. The rooms were comfortable with lovely views of the bay. The spa pool which is constructed to look like a large natural rock pool was very nice although I would avoid putting the jets on as... More

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Calgary, Canada
Contributor
18 reviews 18 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice grounds near an historic setting. Pleasant but long walk to the village of Paihia. Great area for a wide variety of outdoor activities. Average rooms, many with a nice ocean view. Pleasant coffee/tea area albeit somewhat slow service. Hotel had a nice pool but a bit too chilly when we were there to use it. Nothing stands out except... More

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Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 4 weeks ago

1 - Ciders ordered out of stock. Brought alternative brand and incorrect flovour, without mentioning it.No ginger beer , No coke, Brought Pepsi that tasted like a "sodastream" . Pricing Expensive 2 - Salt pot on dinner table - stopper missing - so no salt 3 - Had vouchers for a weekend. Same dinner menu produced for both nights.You would... More

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Tina A, Front Office Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Thanks for taking the time to write a review. Your feedback is invaluable to help us providing the best service possible. We have addressed the issues you had in the restaurant with our staff, in particular items being out of stock and the dirty or missing table settings. Our winter dinner special had certain terms and conditions attached to it,... More

Whangarei, New Zealand
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed June 3, 2014

We stayed at this hotel in February 2014. Loved the setting, the pool was beautiful and the bed was one of the best we have slept on. But the reception staff were somewhat unfriendly. No greeting smile to make you feel welcome and only one of them actually seem to care about helping you.

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Tina A, Front Office Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Thanks for taking the time to give us some feedback on your stay. Our natural rock pool is definitely a great spot for the summer! I have taken your feedback on board and have addressed the issue with the team. I hope to welcome you back in the near future for a more satisfactory experience with our staff. More

Auckland Region, New Zealand
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed June 3, 2014

My last review of Copthorne Bay of Islands was a few months ago and was certainly not a recommendation. However, I'm a changed person - this hotel takes feedback seriously and along with a New General Manager appears they have really cleaned up their act. I stay here for a week every 3 weeks for work and the staff acknowledge... More

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Tina A, Front Office Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Dear Clayton, thanks for taking the time to give us some feedback on the changes you have noticed. We definitely try our best to cater to our regulars and make their stay as comfortable as possible. Guest feedback is important to us and is a central part in all management meetings. I am looking forward to welcoming you back again... More

Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 2, 2014

The hotel is very modern and in an excellent location for many activities. Was impressed by the friendly staff and the quality of the rooms. Highly recommend this Hotel as the place to be when visiting Pahaia.

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Tina A, Front Office Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

I appreciate you taking the time to give us some feedback on your stay. We definitely have one of the best locations in town with magnificent ocean view rooms. Our staff work hard to deliver the best experience possible and will be happy to hear they have contributed to another enjoyable stay! We hope to welcome you back in the... More

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Additional Information about Copthorne Hotel & Resort Bay of Islands

Address: Tau Henare Drive | PO Box 150 (Paihia), Waitangi 2150, New Zealand
Location: New Zealand > North Island > Northland Region > Bay of Islands > Waitangi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Copthorne Hotel & Resort Bay of Islands 4*
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Also Known As:
Copthorne Hotel And Resort Bay Of Islands
Copthorne Hotel Paihia
Copthorne Hotel Bay Of Islands
Copthorne Hotel & Resort Bay Of Islands Waitangi

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Amenities

Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
180

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