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All 1 Waitangi hotels

Copthorne Hotel & Resort Bay of Islands

4.0 of 5 Hotel   |   Tau Henare Drive | PO Box 150 (Paihia), Waitangi 2150, New Zealand
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Copthorne Hotel & Resort Bay of Islands
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Ranked #1 of 1 hotels in Waitangi
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465 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (154)
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Doha
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed in this hotel for a reunion and it was super. The room was lovely and clean with fabulous views of the sea, the bed was large and comfortable, and the meal at our reunion dinner was delicious. Everything was great, except... we were disappointed by what we saw as little penny-pinching acts by the hotel. The cost of... More

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Auckland Central, New Zealand
1 review
5 of 5 stars Reviewed 2 days ago NEW

Situated directly on the sea side with large palm trees. Lovely outdoor pools but they're freezing! We opted to stay in the spa, but not for too long as the temperature of the spa isn't suitable for our toddler. The pools are nice to look at, but not to swim. The room was nice, we booked an ocean view room... More

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Boulder, Colorado
Contributor
18 reviews 18 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed our stay the the Copthorne Hotel and Resort. The location is great and there are a lot of places to walk and run.The pool was nice but cold. The grounds were pretty with all of the beautiful plants and trees. The room was bright, at the front of the hotel which heated up a lot throughout the day.... More

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Hamilton, New Zealand
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Don't stay here if you want to be valued as a client. The location is quiet and very pretty but the good stops there. Everything is all about how much can be made from you and not about the experience. Definitely won't be rushing back to this place. A shame that Tourists are seeing this and may think it's the... More

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Tina A, Front Office Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

I am sorry we couldn't provide you with a satisfactory experience. We are aiming to provide the best possible experience for our guests. Your review will help us make our customer experience better especially in regards to your comments on the internet. We appreciate any other feedback you would like to give us by contacting us direclty. More

Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

The only reason why the Copthorne is number one is because there is only one hotel in Waitangi! The rooms are tired, the internet isn't really "free" - you get 20 minutes per day in the lobby - and then you pay - a lot! Which is a bit rich given that everywhere else we have stayed over the past... More

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Tina A, Front Office Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Thanks for providing us with a review of your recent stay. I apologise we didn't meet your expectations. Every attempt is made to ensure information about a security bond is highlighted on all booking sites and explained on check-in. In regards to the intertent charges, we offer a special of $3 per hour internet in the lobby after the free... More

Grand Cayman
Top Contributor
70 reviews 70 reviews
49 hotel reviews
72 helpful votes 72 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Yes, this is a nice location on the water and you can walk to the Waitangi Treaty Grounds next door, but all the pros stop there. Someone else booked the room and it was a garden view. That should have been fine BUT the room was so warm on that side due to sun exposure that the room was literally... More

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Tina A, Front Office Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Thanks for your feeback. Copthorne Bay of Islands is certainly in a special location with the Waitanig Treaty Grounds right next door and magnificent views over the Bay. I am sorry you were not satisfied with your room and some of the facilities. Instead of air conditioning our rooms all have outside access and a ceiling fan. If you choose... More

Contributor
14 reviews 14 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Maybe it was worth it decades ago, but today it's simply an aged, dirty hotel which requires renovation and new furniture, with undertrained and unmotivated staff where you, as a guest, feels unwanted and not a bit warm and comfortable. It's not that you are a target of anything. It's that you are a target of really nothing. Not even... More

Was this review helpful? Yes 1
Tina A, Front Office Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

I apologise we didn't meet your expecations. We aim to make everyone's stay an enjoyable experience. We are committed to providing the best possible accommodation and service so I have taken your review on board to help us improve our day to day operations. Feel free to contact us directly if you have further feedback on how we can make... More

Wellington, New Zealand
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Lovely view from our room over the pool and waterfront very relaxing, even though the pool was very busy with children enjoying themselves. The reception staff went out of their way to make us welcome. A real let down was the bar, waited for service and then to be told no cocktails as did not have any of the ingredients.... More

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Tina A, Front Office Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Dear Rob, thanks for taking the time to provide us with some feedback on your stay. I am pleased to hear you could relax by our natural rock pool. My apologies that not all aspects of your stay were to your satisfaction. Your comments help us imporve our service in the bar and during breakfast. We have locked at our... More

Whangarei, New Zealand
Contributor
15 reviews 15 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My son got married at Copthorne Hotel & Resort a couple of weeks ago. He and his now wife had organised the venue some 12 months ago and a very small wedding was planned. They had a smallish guest list consisting of mainly close family and good friends. We all stayed overnight and were treated to a sumptuous breakfast the... More

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Tina A, Front Office Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Thanks for taking the time to give us some feedback on your stay. I am pleased you enjoyed the wedding and had great time with your family in our facilities! Our location in the Bay of Islands definitely provides the perfect setting for weddings. Our staff work hard to provide the best possible experience and I will pass on your... More

Calgary, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Stayed our first 2 nights in New Zealand at the Copthorne. We liked the quiet location and it was a very short walk to the Maori treaty grounds where we had an enjoyable tour. Food in the restaurant was good. Our room was a great surprise, looking over the pool and onto the Bay of Islands. A very nice hotel... More

Was this review helpful? Yes
Tina A, Front Office Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Thanks for your great review! I am pleased to hear you had a satisfactory stay. Your comments will be passed on to the restaurant and kitchen staff who all work hard to provide the best possible service. Make sure you ask about the many other activities in the Bay of Islands if you choose to visit again. More

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Additional Information about Copthorne Hotel & Resort Bay of Islands

Also Known As:
Copthorne Hotel And Resort Bay Of Islands
Copthorne Hotel Paihia
Copthorne Hotel Bay Of Islands
Copthorne Hotel & Resort Bay Of Islands Waitangi
Address: Tau Henare Drive | PO Box 150 (Paihia), Waitangi 2150, New Zealand
Location: New Zealand > North Island > Northland Region > Bay of Islands > Waitangi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Waitangi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Copthorne Hotel & Resort Bay of Islands 4*
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