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All 6 Scarborough hotels

Rendezvous Grand Hotel Perth Scarborough

4.5 of 5 Hotel   |   The Esplanade, Scarborough, Stirling, Western Australia 6019, Australia (Formerly Rendezvous Observation City Hotel)
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Rendezvous Grand Hotel Perth Scarborough
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Ranked #2 of 6 hotels in Scarborough
A recent review
3 of 5 stars reviewed yesterday
OzTraveller290374 Melbourne, Australia
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718 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (235)
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English first
Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

I have stayed here 4 times in the last 2 months all on business. Location is good, I have clients north and south of the city and Scarborough is pretty much in the middle. There doesn’t seem to be much continuity at the front desk – every time I have check in / out there has been a line and... More

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1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

" In the many experiences I have had with customer service I think Alana on your front desk will for quite some time stand out as by far the worst. I was meeting a client at your hotel and approached Alana, who seemed it was far beneath her to look up from her computer screen, I gave the name and... More

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Ballarat, Australia
1 review
4 of 5 stars Reviewed 5 days ago NEW

Second time staying at the rendezvous. Enjoyed the stay, but a bit more attention to detail would be appreciated. Had booked for two adults and an infant. They got me a portacot, but no sheets for it and no towel for the infant, so had to request these items. Staff at the front desk were helpful with organising transfers etc.... More

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Melbourne
Contributor
12 reviews 12 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

After a recent renovation, the building is looking much better. They do however lack attention to detail on every level. Service is lack lustre - after my 5th stay in a year, they still asked me if I'd stayed before on check in. The rooms are new, but clearly they do not spend enough time cleaning them. Don't ask anything... More

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Matthew R, General Manager at Rendezvous Grand Hotel Perth Scarborough, responded to this review

Dear Frequent_Traveller, Thank you for taking the time to leave us with your feedback. I was very concerned to read your comments regarding attention to detail and lack lustre service. Please accept my apologies. I am sorry the team failed to recognise you as a return guest. We do try to link new bookings with existing guest histories if possible,... More

Singapore
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for 2 nights at Rendezvous Hotel Scarborough. The building was prominent from far, and is located a mere minute's walk from the beach. Check in and out was easy, staff were friendly but seemed too prim and proper and lack the human touch. I stayed on the 20th floor, with a good view of the awesome Western Australia coastline.... More

Was this review helpful? Yes 2
Matthew R, General Manager at Rendezvous Grand Hotel Perth Scarborough, responded to this review

Dear Chonghanlim, Thank you for your kind words on your recent stay at Rendezvous Grand Hotel Perth Scarborough. I will be sure to pass on your kind words to the team on their service and I am delighted to hear you loved our location and view. I am sorry to hear that you felt the Front Desk team were not... More

Top Contributor
51 reviews 51 reviews
34 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 1 week ago

Pros: Great room with a beautiful view. The bathroom was also great and the hotel itself was really nice. Check in and checking out was fast. Loved that there was a day spa and games room. We didn't eat in the restaurant or order room service but the menus looked great and were well priced. Cons: No bath in bathroom.... More

Was this review helpful? Yes 2
Matthew R, General Manager at Rendezvous Grand Hotel Perth Scarborough, responded to this review

Dear PerthieGirl, Thank you for taking the time to leave us with your valued feedback on your recent stay with us. I am happy to hear that our team’s service was efficient, helpful and friendly, as we aim for it to be. We hope to offer facilities that cater to all of our guests and so I am delighted to... More

Brisbane, Australia
Top Contributor
90 reviews 90 reviews
25 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 1 week ago

I've always enjoyed staying here as the views are amazing and the rooms spacious, but since the refurbishment the hotel is better than ever. The beds are very comfortable and shower is terrific and lighting in the bathroom is great - the three things most important for me! There are now various cafe's under the hotel too so you don't... More

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Matthew R, General Manager at Rendezvous Grand Hotel Perth Scarborough, responded to this review

Dear Elizabeth2859, Thank you for taking the time to leave us with such a great review on your recent stay. I am delighted to hear that our team's friendly service, newly renovated facilities and great location exceeded your expectations, and thank you for being such a loyal guest. I apologise for there being issues with your television, our Front Desk... More

Melbourne
Contributor
13 reviews 13 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I was placed at this hotel through work for a business trip. It was so lovely to wake up with ocean views and to go for a run along the walking track. The room was clean and comfortable. The hotel restaurant was very good. Great food perfect service. I was on Melbourne time and they let me order dinner early... More

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Matthew R, General Manager at Rendezvous Grand Hotel Perth Scarborough, responded to this review

Dear PixieMelbourne, Thank you for taking the time to leave such a glowing review on your recent stay with us. I am happy that you appreciated the lovely coastal location of the Hotel and that our team provided you with the high standard of service we intend for all of our valued guests. Thank you again and we hope to... More

Melbourne, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

We stayed here for a night in between destination. The room was comfortable and just as described with lovely ocean views. The food was delicious, and room service very prompt. Our check in and checking out was very quick and hassle free. I agree with other reviewers in that if we had of stated longer I would of appreciated more... More

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Matthew R, General Manager at Rendezvous Grand Hotel Perth Scarborough, responded to this review

Dear KylahS, Thank you for taking the time to leave us with such kind words on your recent stay at the Hotel. The team will be delighted to hear that their standard of service exceeded your expectations, and that you left with a positive experience. We shall endeavor to make information more readily available to ensure the convenience of our... More

Perth, Australia
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

What a dirty room, we booked for several nights but only managed one we both have bits from sleeping in the bed my partner could not stop itching from the time we arrived in the room. When complaing at recption on checking out 2 days early about th state of room and bed the smiled and said no refund not... More

Was this review helpful? Yes
Matthew R, General Manager at Rendezvous Grand Hotel Perth Scarborough, responded to this review

Dear Fremantle32, Thank you for taking the time to leave us with your review on your recent stay with us. I am deeply disappointed to hear that your experience was so negative; I can assure you that this is definitely not the standard of service we aim to provide for our valued guests. I apologise sincerely for the inconvenience caused... More

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Additional Information about Rendezvous Grand Hotel Perth Scarborough

Address: The Esplanade, Scarborough, Stirling, Western Australia 6019, Australia (Formerly Rendezvous Observation City Hotel)
Location: Australia > Western Australia > Greater Perth > Stirling > Scarborough
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Rendezvous Grand Hotel Perth Scarborough 4.5*
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Also Known As:
Rendezvous Observation City Scarborough
Hotel Rendezvous Observation City

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Rendezvous Grand Hotel Perth is the essential beachside destination overlooking the sparkling blue Indian Ocean and beautiful Scarborough Beach with fully renovated guest rooms and suites. Only 30 minutes from the airport and 15 minutes from Perth’s central business district, you have the beach at your doorstep and easy access to the area’s main attractions. Enjoy one of the 336 luxuriously renovated rooms and suites featuring smart design and modern technology. Our first-rate facilities include wining and dining options in the hotel's restaurant and bar, plus quality leisure facilities including a lagoon-style heated pool, fully equipped gymnasium and Vanilla face+body spa. If you are planning an event, Rendezvous Hotel Perth provides tailor-made packages for up to 680 guests in facilities including 26 event spaces. ... more   less 
Number of rooms
336

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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