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Pinnacles Holiday Park

Hotel website
35 Aragon Street, Cervantes, Western Australia 6511, Australia (Formerly Pinnacles Caravan Park)
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Pinnacles Holiday Park
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146 Reviews from our TripAdvisor Community

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2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Perfectly positioned for everything in town including the beach. The park is old but well serviced and very clean. The managers were all helpful friendly and prompt to address situations. Absolutely loved the huge grass tent sites up the back and glad I listened to the booking girl. The shade and grass is all up on the non powered sites.... More 

Helpful?
Thank Kaylene C
Natalia W, Guest Relations Manager at Pinnacles Holiday Park, responded to this review

Dear Kaylene, It's always a pleasure to receive reviews such as yours and I'm thrilled that you enjoyed your 5 days with us so much. We look forward to welcoming you back! Natalia, Guest Relations More 

London, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

Great place, great Cafe, great beaches, great showers & toilets, Shops and restaurant in easy walking distance. Fishing boating perfect place for a short or long break. Would love to return if I ever get the chance again.

Helpful?
Thank Dave J
Natalia W, Guest Relations Manager at Pinnacles Holiday Park, responded to this review

Hi Dave, Thank you for taking the time to share your experience. We're glad you think Pinnacles Holiday Park is the perfect place for either a short or long break. We would love for you to return as well! Natalia, Guest Relations More 

Melbourne, Australia
Level Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Overall the Caravan Park is OK. As a family travelling there isn't much to do at this Park. There is a playground on the outside of the park which is pretty good. The facilities are also OK, nothing fancy but also not dirty. I got the impression that this place had more regulars come and spend time out fishing.

Helpful?
Thank BjhTravels
Natalia W, Guest Relations Manager at Pinnacles Holiday Park, responded to this review

Thank you for taking the time to provide write; it's great to see that on the whole you liked the park. That said, we aim to exceed guest expectations and since taking over late last year, we have been working hard to improve our services and facilities. I hope we can have the pleasure of welcoming you back tone day... More 

Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We camped in the park last Christmas/New Year and had a great time. We stayed again this year (just before the January long weekend 2016). It was lovely and quiet, minimal campers, very few vehicles so all the kids were able to run around safely. It's still nice, perfect location and good amenities given it's a caravan park. This review... More 

Helpful?
1 Thank Dana E
Natalia W, Guest Relations Manager at Pinnacles Holiday Park, responded to this review

Dear Dana, Thank you for taking the time to provide feedback. It’s a pleasure to have welcomed you back to the park and to read how much you enjoyed the great location, amenities, spacious grounds and lovely, peaceful atmosphere. We appreciate that your review is not a bad review of the park and your feedback is welcomed as it is... More 

Perth Hills, Australia
1 review
3 of 5 stars Reviewed 2 weeks ago

The park is lovely but very high price. The ablutions are only just ok. They are clean though. Many barking dogs in camp and caravans too tightly squeezed in. Price too dear for what they are offering. The park is clean but second rate.

Helpful?
Thank Karen C
Natalia W, Guest Relations Manager at Pinnacles Holiday Park, responded to this review

Dear Karen, While you found the park to be lovely and ablutions clean, we are saddened to read that you weren't entirely happy with your stay. You mentioned in your response that barking from dog/s impacted on your stay, and I do apologise for this as we do have rules in place at the park to minimise the impact pets... More 

Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed mid January holidays for 3 nights. Being only 2 hours from Perth this is a great destination. Right on the beach front of a child friendly beach. Nice grassed park area alongside the the park with a good childrens playground. Not much grass however most sites have matting provided for under awnings. Was very quiet of an evening,... More 

Helpful?
1 Thank Kaye T
Natalia W, Guest Relations Manager at Pinnacles Holiday Park, responded to this review

Dear Kaye, It is a pleasure to have welcomed you to the park and that you enjoyed your three night stay. I'm sorry to read that you noticed some vehicles travelling too fast though. The safety of our guests is of utmost priority and if made aware of it we will always ensure the person responsible is aware of the... More 

Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Gee whiz what happened to this lovely park, it has gone right off. My husband and I stayed for 1 week in 2014 and 1 week early last year and the park and amenities were faultless. We asked to stay on our favourite Caravan site as our previous 2 times. This time all the lawn was dead on our site... More 

Helpful?
Thank Jo O
Natalia W, Guest Relations Manager at Pinnacles Holiday Park, responded to this review

Dear Jo, Thank you for taking the time to write. It saddens us to read of your recent experience however as our aim is to ensure guest have an enjoyable and memorable stay. Since taking over the park late last year, the grass has been in need of some TLC. We have been working hard to improve the sites by... More 

Perth, Australia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed there 7 January for 3 nights. The staff are very friendly and pleasant. There is nothing spectacular about the park but it is in a beautiful location and a small stroll to the beach It is a dog friendly park which is great for our 2 dogs Our first night was very peaceful, however on the 2nd night... More 

Helpful?
Thank Hyltonian
Natalia W, Guest Relations Manager at Pinnacles Holiday Park, responded to this review

Thank you for taking the time to write about your stay. I'm pleased to see that you enjoyed the location and to read your comments about the friendly and pleasant staff. It is disappointing however to read that you were disturbed by other guests on your second night and I apologise that the noise was not picked up by staff.... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

We didn't enjoy our stay over the Xmas period. We found the staff rude on many times there wasn't a chemical dump point on the park you needed to drive to the waste management area which is only open until 12 and very inconvenient and they charge a fee! The park needs a lot of maintenance and tidying up. I... More 

Helpful?
1 Thank Megan D
Natalia W, Guest Relations Manager at Pinnacles Holiday Park, responded to this review

Dear Megan, Thank you for taking the time to provide feedback about your stay. Whilst it’s great to see how much you liked the central location, it’s disappointing to read that your stay wasn’t more enjoyable. I’m especially disappointed to read your comments about the poor customer service received. Anything short of exceptional is most definitely not of the high... More 

Perth, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 27, 2015

Just stayed for over a week at Cevantes park, have stayed twice a year for a number of years. The showers were not cleaned at all. The first shower in the central block had a cotton bud and leaf in the same place for the entire time we stayed. After the first two days I checked daily. Floors not swept... More 

Helpful?
1 Thank Morty1236
Natalia W, Guest Relations Manager at Pinnacles Holiday Park, responded to this review

Thank you for taking the time to provide feedback. I would like to apologise that you found that the amenities blocks were not in a satisfactory condition during your stay, and appreciate you bringing this to my attention. Please be assured that amenities are cleaned on a daily basis. I apologise if something was missed by the cleaners and while... More 

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