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PARKROYAL Melbourne Airport

4.5 of 5 Arrival Drive, Melbourne Airport, Tullamarine, Victoria 3045, Australia
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Certificate of Excellence 2014
PARKROYAL Melbourne Airport
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PARKROYAL Melbourne Airport
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1,024 reviews from our community

Traveler rating
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    441
    137
    37
    19
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (261)
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Newcastle NSW
Top Contributor
66 reviews 66 reviews
32 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars NEW

I stayed here as I had an early flight out and was pretty happy with the room size and layout. I had a city view room and couldn't see the runway or hear any plane noise. Access to the terminal is over a covered walkway and takes a couple of minutes. My only complaint is that the shower alternated between... More 

Was this review helpful? Yes
Craig S, General Manager at PARKROYAL Melbourne Airport, responded to this review

Dear Ron B, Thank you for taking the time to share your most recent review. Wonderful to hear how much you enjoyed your stay, from our convenient location to our great views. However, I was disappointed to hear of your experience with the hot water in your room and have passed this on to our Engineering team to investigate further.... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

After trying to sleep in the airport for a half an hour I gave up and wandered out to find a hotel. Signs pointed to the park royal an easy walk over the road, check in was prompt and well explained. Got 5 hours for $99 bucks, might be a bit expensive but it suited me as I really just... More 

Was this review helpful? Yes
Craig S, General Manager at PARKROYAL Melbourne Airport, responded to this review

Dear jessicarouse, Thank you for taking the time to share your review of your Day Stay with us. We aim to take the hassle out of flying and am pleased that you found your stay with us so rejuvenating. I hope to welcome you back for a longer stay next time. Kind regards, Craig Syphers More 

Bury St. Edmunds, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We really appreciated our overnight stays to get over a late flight, and a very early one when we left Melbourne at the end of our holiday. Lovely staff in the restaurant, good food, especially breakfast. Comfortable rooms too. Only gripe is that there is no free wifi. Come on guys, this is the 21st century, and telecoms are cheap... More 

Was this review helpful? Yes
Craig S, General Manager at PARKROYAL Melbourne Airport, responded to this review

Dear DaphneY, Thank you for taking the time to share your review. I am pleased that you enjoyed your stay with us, from our lovely staff to our exceptional buffet breakfast. We take all feedback from guests in the constructive manner intended and thank you for highlighting your concerns regarding our wifi charges. I would like to invite you to... More 

Melbourne, Australia
Top Contributor
89 reviews 89 reviews
45 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Everything about this hotel (that I tried) is as advertised + clean + quiet + convenient (from terminal 1, the hotel is closer than terminal 4) + reasonable price + prompt check-in and check-out + everything in room worked + while not 100% modern, the room does not feel out-dated and definitely does not need to be refurbished. My only... More 

Was this review helpful? Yes 2
Craig S, General Manager at PARKROYAL Melbourne Airport, responded to this review

Dear TypeYourNameHere, Thank you for sharing your most recent experience. I am pleased that you enjoyed so many positives during your stay. Thank you for also sharing your great tips about our Day Room Packages, which is a great option during stopovers. Please accept my apologies for any inconvenience whilst our exterior windows were being cleaned. I hope that you... More 

Melbourne, Australia
Senior Contributor
35 reviews 35 reviews
34 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I have stayed here about 5 times now. Before when it was the hilton and now a couple times as they parkroyal. Check in was easy and everything explained thoroughly. As I arrived at about 10 I went to the bar and had some drinks and a meal. Bar staff fab as was the food. However overnight the service could... More 

Was this review helpful? Yes 1
Craig S, General Manager at PARKROYAL Melbourne Airport, responded to this review

Dear Aknavi, As a loyal guest, thank you for your recommendation. I believe that we have a great team and a fantastic product – it’s nice to know we are heading in the right direction. I was disappointed that we ‘dropped the ball’ with our overnight room service on this occasion, but rest assured your feedback has been passed on... More 

Perth, Australia
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I have stayed at a number of airport hotels. Most guests are only staying briefly between flights or to attend a meeting at the airport. In general my experience is that they are pretty grim. This hotel is the exception. It is a very nice hotel and provides a very comfortable place to spend a night before one flies off... More 

Was this review helpful? Yes 1
Craig S, General Manager at PARKROYAL Melbourne Airport, responded to this review

Dear Mother00, As a seasoned traveller, it is wonderful to hear of your positive experiences during your most recent stay. We aim to deliver personalised service and am pleased you found your stay most welcoming. I hope to welcome you back again. Kind regards, Craig Syphers More 

London
Senior Contributor
44 reviews 44 reviews
22 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Ordinarily I don't expect a great deal from airport hotels given their monopolistic position but I found the Parkroyal ideal for a night stopover before an early morning flight. The room was very comfortable and the food enjoyable and surprisingly good value. The fact that it is just a short stroll to the Departure Lounge was a very welcome bonus!

Was this review helpful? Yes 1
Craig S, General Manager at PARKROYAL Melbourne Airport, responded to this review

Dear Shippers, Thank you for sharing your experience. I am delighted that we exceeded your expectations and hope to welcome you back again. Kind regards, Craig Syphers More 

Hove, United Kingdom
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location just over the road from the terminals especially if handing back a rental car as all their offices are in the same block. We arrived at midday two hours before official booking in time, but were welcomed at reception and booked in straight away to a room near the lift - much appreciated as my wife was recovering... More 

Was this review helpful? Yes
Craig S, General Manager at PARKROYAL Melbourne Airport, responded to this review

Dear trotter73, Thank you for taking the time to share your review. It is always pleasing to receive such positive feedback about the exceptional service our team delivers. I am delighted that we were the ideal solution for you and your wife and hope that she is feeling much better. I look forward to welcoming you back to the hotel... More 

Melbourne, Australia
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed for one night at the hotel when I had an early morning international flight to catch. The rooms are Ok -similar to an average motel room. For one night it was fine and mainly you are paying here for the convenience as the hotel is connected to the terminals via a walk way which makes catching early flights... More 

Was this review helpful? Yes 1
Craig S, General Manager at PARKROYAL Melbourne Airport, responded to this review

Dear John S, Thank you for sharing your review on Tripadvisor. We aim to take the hassle out of flying and am delighted that you enjoyed a pleasant stay with us, in particular the wonderful service from our team. Thank you for also sharing your great tip about using the PARKROYAL website for our best rate guarantee. I hope to... More 

Derby, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

After a wonderful holiday, we had an early flight home. This was hotel was perfect! We didn't have to worry about transport to the airport. And to top it all we a good night's rest, even our little girl had her own little bed ready... Dinner the night before? Excellent! Thank you for having us!

Was this review helpful? Yes
Craig S, General Manager at PARKROYAL Melbourne Airport, responded to this review

Dear BeckyMas, Thank you for taking the time to share your review. I am so very pleased that we exceeded your expectations, especially with the additional bed ready for your daughter on arrival. We aim to take the hassle out of travelling and am delighted that you enjoyed a perfect stay with us. I look forward to welcoming you back... More 

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Additional Information about PARKROYAL Melbourne Airport

Address: Arrival Drive, Melbourne Airport, Tullamarine, Victoria 3045, Australia
Phone Number:
Location: Australia > Victoria > Greater Melbourne > Tullamarine
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — PARKROYAL Melbourne Airport 4.5*
Number of rooms: 276
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Also Known As:
Parkroyal Melbourne Airport Hotel Melbourne

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