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PARKROYAL Melbourne Airport

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Arrival Drive, Melbourne Airport, Tullamarine, Victoria 3045, Australia
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Complimentary breakfast
Best prices for: 1 room 1 guest
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PARKROYAL Melbourne Airport
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PARKROYAL Melbourne Airport
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1,059 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Contributor
20 reviews 20 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel is very convenient as it is adjoined by a bridge to the airport however for me that's where it stops with it being a very good hotel. The hotel room was adequate without being amazing and the bathrooms too considering the price was very high for the room and I feel there are other hotels in Melbourne who... More 

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Sydney, Australia
Top Contributor
105 reviews 105 reviews
30 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Given the location and the almost "captive audience" you might expect that the rooms or service at this hotel wouldn't match other hotels, however that certainly isn't the case. Service is great, room service more than edible, rooms more than acceptable with good bathrooms and you certainly can't beat the location for accessing an early flight......it's a 5 minute walk... More 

Was this review helpful? Yes 1
Craig S, General Manager at PARKROYAL Melbourne Airport, responded to this review

Dear AdamK, Thank you for taking the time to share your review and your great room tips. I believe we have a fantastic product and have put together a great team filled with enthusiasm and it’s is always pleasing to receive such great feedback, to know we are on the right track. Thank you again for your recommendation and I... More 

Perth
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Arrived on a flight from Perth late at night had to wait 25 minutes in a line to check in during that time air crew were checked in ahead of guests!. There was a very loud party going on in the bar which guests in line objected to. However no staff were in attendance to deal with the situation There... More 

Was this review helpful? Yes 1
Craig S, General Manager at PARKROYAL Melbourne Airport, responded to this review

Dear Lois K, Thank you for sharing your review. I was disappointed that we did not exceed your expectations on this occasion. Rest assured I have taken your comments on board and discussed this further with the relevant managers. I hope to have the opportunity to welcome you back again. Kind regards, Craig Syphers More 

Auckland
Contributor
16 reviews 16 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were on a flying visit arriving late Friday night and returning home early Monday morning . The airport location worked perfectly for us. An easy well signposted walk from International arrivals lead us to the Hotel. No need to add a commute onto an already late night for us. Easy check in Monday morning we had an early departure.... More 

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes
Craig S, General Manager at PARKROYAL Melbourne Airport, responded to this review

Dear vosl, Thank you for sharing your recent experience with your fellow travellers. We aim to take the hassle out of flying and am pleased that you found your stay with us so stress free. We look forward to welcoming you back again. Kind regards, Craig Syphers More 

Warrnambool, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Very comfortable beds, especially after a long flight, Rooms are surprisingly quiet. Check in and check out was very efficient. So quick and conveniently located. I will definitely stay here again when flying in and out of Melbourne.

Was this review helpful? Yes
Craig S, General Manager at PARKROYAL Melbourne Airport, responded to this review

Dear KeiraBrady, Thank you for sharing your review following your recent stay with us. We aim to take the hassle out of flying and am delighted that you enjoyed such a seamless stay with us. I look forward to welcoming you back to the hotel next time you are flying through Melbourne. Kind regards, Craig Syphers More 

Hobart, Australia
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

I recently stayed her for 2 nights on my way OS. I arrived a night early as I had business in the city but had a travel agent booking for the second night. I just wanted to pay for my room for the first night but they only had the next level of room available. I was cheerfully told it... More 

Was this review helpful? Yes 1
Craig S, General Manager at PARKROYAL Melbourne Airport, responded to this review

Dear Catherine K, Thank you for taking the time to share your feedback. I was disappointed to read that we did not exceed your expectations on this occasion. The responses our guests provide us with are an invaluable source of information and allow us to improve our standards and service. Rest assured I have taken your comments on board and... More 

Contributor
13 reviews 13 reviews
4 of 5 stars Reviewed 1 week ago

Had 10 hours to wait for our flight. Got a day room... had to wait 2 hours before it was ready but had lunch in the bar: wonderful hummus. Exceptionally comfortable bed. Great shower. TV didn't work properly. Had an amazing club sandwich. Great option for anyone waiting ages for their flight.

Was this review helpful? Yes
Craig S, General Manager at PARKROYAL Melbourne Airport, responded to this review

Dear Naomi W, Thank you for sharing your recent review of your Day Stay. I am pleased that you enjoyed a wonderful break, between your travels. Our Day Stay rooms are available from 7am til 7pm, but we can only guarantee availability from 9am. Thank you for the great feedback about our Royal Gold pillow top beds and club sandwich... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

Fantastic place clean lovely rooms and they are very accomadating and friendly, they even give the kids a activity pack when check in. So convenient to stay when you have a early flight or late flight

Was this review helpful? Yes
Craig S, General Manager at PARKROYAL Melbourne Airport, responded to this review

Dear Kazagodfrey, Thank you for your wonderful review. It is always pleasing to receive such wonderful feedback about our team. I hope you and the family had a wonderful flight and look forward to welcoming you back again. Kind regards, Craig Syphers More 

Birsfelden, Schweiz
Top Contributor
54 reviews 54 reviews
41 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Arrived very tired after a very long flight from Europe to Australia it was a great pleasure to walk over the street, take the elevator and Check-In at this hotel. We recieved the key very quick and very friendly. The room was big and clean...just the right thing after the plane:-)

Was this review helpful? Yes 1
Craig S, General Manager at PARKROYAL Melbourne Airport, responded to this review

Dear Whalerider09, Thank you for sharing your review. Great to know that you enjoyed a perfect stay with us following your long flight. I hope you enjoyed your time in Melbourne and hope to welcome you back again, next time you are travelling through. Kind regards, Craig Syphers More 

victoria
Contributor
14 reviews 14 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

We selected this hotel for convenience to avoid the early am traffic as we had an early international flight. Booked a standard room but was upgraded to a top floor room 919 . Room had all amenities overlooking airport, bed comfortable, very clean, remote on tv not working so no tv. Biggest problem was the noises starting early am, caused... More 

Was this review helpful? Yes
Craig S, General Manager at PARKROYAL Melbourne Airport, responded to this review

Dear austravel_9, Thank you taking the time to share your recent review. I was disappointed to read of your experience following your complimentary upgrade. Rest assured that I have spoken with the relevant managers regarding the noise from the roof. Please accept my apologies that we were unable to rectify this during your stay, however we have implemented measures to... More 

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