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Clarion Hotel on Canterbury

4.5 of 5 326 - 330 Canterbury Road | Corner Springvale Road and Canterbury Road, Forest Hill, Whitehorse, Victoria 3131, Australia
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Clarion Hotel on Canterbury
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Clarion Hotel on Canterbury
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52 reviews from our community

Traveler rating
    14
    18
    12
    6
    2
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12
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24
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Melbourne, Australia
1 review
5 of 5 stars Reviewed yesterday NEW

I bring my elderly Italian father-in-law to Melbourne from Perth 2 - 3 times per year for 10 days at a time so he can spend time with his family here, and we always choose to stay at the Clarion on Canterbury. The décor is lush and beautiful and the food at Oliver's Restaurant is excellent. The staff from the... More

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Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 1, 2014

My stay at this hotel proved to be a comfortable one and I would recommend others to stay here to experience this first hand. I had dinner in the restaurant with my husband and I was quietly surprised with the level of service and the delicious food. All staff were very attentive and friendly and could not do any more... More

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Ugo_Bisogno, General Manager at Clarion Hotel on Canterbury, responded to this review

We are glad you enjoyed your stayed and received great service - something here at the Clarion that we pride ourselves on. We look forward to welcoming you back on your next visit to us. More

Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed September 28, 2014

My wife and I were travelling to Melbourne for a wedding, and we booked this hotel because all the guests were staying there, and it was near by. We called and booked a "deluxe room". Given that it was $40 more per night than the "standard room", we thought it was actually going to be better than a standard room.... More

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Ugo_Bisogno, General Manager at Clarion Hotel on Canterbury, responded to this review

Unfortunately during your stay our hotel had a flood, therefore requiring the relocation of guests into other rooms available in the hotel to ensure a smooth stay for our guests. Whilst you express disappointment in your deluxe room and question the difference between this and a standard room, please be advised that all of our deluxe rooms are located on... More

Corowa, Australia
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 31, 2014

The hotel is lovely , well kept and the furniture classic and beautiful. The staff were outstanding! We had a conference and they couldn't do enough for us- anticipated out need and were happy and helpful. The restaurant was nice -again the staff - awesome. The menu is basic but the food was good. Probably a little over priced for... More

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Ugo_Bisogno, General Manager at Clarion Hotel on Canterbury, responded to this review

At the Clarion on Canterbury we always strive to give great customer service and I am glad to hear you were a recipient of this. I am sorry that the bed was unsuitable for you and the location of your room was not as you desired. We will certainly take your suggestions on board and aim to improve this. More

Brisbane, Queensland, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 30, 2014

07/20/2014 My Daughter and I Loved the Clarion Hotel on Canterbury. We went to the Clarion to attend a TAO Soul Healing & Rejuvenation Retreat with our Beloved Spiritual Master and Teacher, Dr and Master Zhi Gang Sha. What Lily and I discovered was a hidden gem in the guise of the friendliest Hotel ever, full of a remarkably caring,... More

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Ugo_Bisogno, General Manager at Clarion Hotel on Canterbury, responded to this review

So glad we were able to provide you with such a memorable experience Larissa. Everyone should get the chance to be treated like a princess at some point in their life. We look forward to seeing you next time you visit us for another dose of looking after. More

Brisbane, Australia
Top Contributor
106 reviews 106 reviews
47 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed August 5, 2014

I stayed here for 2 nights as my normal motel in the area was booked up. I choose the "executive spa suite" which was a third more in price than my normal motel room. I chose this as some of the reviews said the standard rooms were noisy as they are on the outside of the hotel and this hotel... More

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Ugo_Bisogno, General Manager at Clarion Hotel on Canterbury, responded to this review

Thank you for your invaluable feedback. We are sorry you did not enjoy your stay with us. More

Ballarat, Australia
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 5, 2014

Stayed 5 nights for a work conference and the room it's amenities are fantastic. This hotel has a gym and a day spa on the grounds. The food at the restaurant is fantastic and the staff were amazing and attentive . The hotel is very safe and the conferencing facilities were top notch. It is a bit out of the... More

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Ugo_Bisogno, General Manager at Clarion Hotel on Canterbury, responded to this review

So glad you enjoyed your stay. At the Clarion on Canterbury we aim to keep our customer service levels high as well as our amenities. We look forwrd to welcoming you back next time you choose to stay. More

Melbourne
1 review
4 of 5 stars Reviewed July 22, 2014

We recently stayed here for a few nights while works happening at home. We had a 2 bedroom apt which was perfect. It was so clean and comfortable. Room service was really good. Kids loved the pool even though it's middle of winter! If I had to name one issue it would be the noisy Heater in the lounge area,... More

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Ugo_Bisogno, General Manager at Clarion Hotel on Canterbury, responded to this review

Thank you for the feedback. I am so glad the children enjoyed the swimming pool - they are certainly keen in the midst of Melbourne winter. We will ensure the rattle in the heater is fixed so when you return to us it won't be a problem again. I trust all the repairs at home are now completed. Good luck. More

1 review
5 of 5 stars Reviewed July 20, 2014

We held a conference here last week and I cannot fault the experience. The staff were extremely accommodating to our ever changing plans, even on the day! The facilities are excellent and they include all AV in their prices. This is rare to find in the event industry. I would highly recommend this hotel for events (I didn't stay there... More

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Ugo_Bisogno, General Manager at Clarion Hotel on Canterbury, responded to this review

Glad we could assist you with your conferencing Melanie. Hope to see you back soon, maybe for accommodation next time. More

Melbourne
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed July 9, 2014

Tried booking a room at the going online rate by phone.Abruptly told the rate wasn't right(I triple checked)then rudely told to book online.Surely phone booking matching online rates saves on commissions?Didn't stay.Terrible phone service

Was this review helpful? Yes
Ugo_Bisogno, General Manager at Clarion Hotel on Canterbury, responded to this review

Unfortunately with all of the offers available on the internet the Clarion on Canterbury Hotel is unable to match the prices offered. Our staff are advised if guests wish to book for a lesser price than the best inhouse price offered, to redirect guests to the website they found this rate from to book. We would welcome you to stay... More

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Additional Information about Clarion Hotel on Canterbury

Address: 326 - 330 Canterbury Road | Corner Springvale Road and Canterbury Road, Forest Hill, Whitehorse, Victoria 3131, Australia
Location: Australia > Victoria > Greater Melbourne > Whitehorse > Forest Hill
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Clarion Hotel on Canterbury 4.5*
Number of rooms: 72
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Also Known As:
Clarion On Canterbury
Clarion Melbourne
Melbourne Clarion

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