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Clarion Hotel on Canterbury

326 - 330 Canterbury Road | Corner Springvale Road and Canterbury Road, Forest Hill, Whitehorse, Victoria 3131, Australia
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Clarion Hotel on Canterbury
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Clarion Hotel on Canterbury
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62 reviews from our community

Traveler rating
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    14
    9
    3
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15
6
5
29
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Adelaide, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

On first sight, the hotel seemed lovely but the next 3 days proved that it did not live up to it's initial expectations. Room was quite roomy but housekeeping standards were abysmal. After the first night the dirty towels were left but the empty tissue box was removed and not replaced. The large bathroom was badly designed with the towel... More 

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Senior Reviewer
10 reviews 10 reviews
4 of 5 stars Reviewed 3 weeks ago

Spent 2 nights here while attending a friends' Golden Wedding celebration, which was also catered for by the Clarion. Most successful weekend and, I am happy to say that the free in-house Wi-Fi was fine

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Singapore, Singapore
Top Contributor
53 reviews 53 reviews
21 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed April 8, 2015

In this day and age, surely it's reasonable to expect to have internet connection in a hotel that presents itself as a more up-market suburban option in Australia's second-largest city? To me, internet connection is as basic a requirement as electricity and running water. But, apparently it's way too much to expect from Clarion on Canterbury. We booked in for... More 

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Ugo_Bisogno, General Manager at Clarion Hotel on Canterbury, responded to this review

I am sorry you did not enjoy your stay with our hotel. I apologise you were inconvienced with the wifi problems, we are urgently trying to correct this by having a new cable installed from the street to enable us to change providers. Thank you for your feedback. More 

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1 review
2 of 5 stars Reviewed April 5, 2015

I recently stayed 2 nights at this hotel. My kids were desperate to have a holiday and stay in a hotel but being a single mum not being able to afford a holiday this was the next best thing! Our first night was fine, until myself, 7yo, 3yo and 5 month old were woken at 6am by an alarm clock... More 

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Ugo_Bisogno, General Manager at Clarion Hotel on Canterbury, responded to this review

My apologies your entry key card was not working correctly, I will look into the locks on your hotel door to ensure it is working correctly for the future. Thank you for bringing this to my attention, I have spoken with our front desk staff regarding this and their responses. Unfortunately we were unaware the previous guest must have left... More 

Melbourne, Australia
1 review
2 of 5 stars Reviewed March 29, 2015

Due to all the events being held in Melbourne the weekend we were there, the Melbourne Tourist Centre reserved this hotel for us (about 50 minutes from Melbourne). We stayed for 3 nights (Friday, Saturday & Sunday), and Sunday was by far the worst night. We arrived back at our hotel around 6:00pm to find our room had not been... More 

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Ugo_Bisogno, General Manager at Clarion Hotel on Canterbury, responded to this review

We have taken on board your comments and counselled our staff with regard to this. My apologies for any inconveniences caused during your stay. More 

Sydney, Australia
Top Contributor
54 reviews 54 reviews
29 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed March 7, 2015

Stay at this hotel a few times a year through work and it always gives me mixed feelings......some excellent points and very friendly staff, but also some things that always frustrate me - eating choices being just one. Perhaps I am a hard marker, but always seems to me to be trying too hard, to be something it isn't.....a business... More 

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Ugo_Bisogno, General Manager at Clarion Hotel on Canterbury, responded to this review

At the Clarion Hotel on Canterbury we classify ourselves as a boutique hotel for the discerning business person. We are Australian owned and run. Anything we can do to improve your stay please let us know. More 

Sydney, Australia
Contributor
20 reviews 20 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 3, 2015

The building is very nice, love it. The room I had was quite old and the bath room was not as nice as in other 4 star hotels. Having said that, the room size as well as the bath room size are OK. My room had a modern TV, two phones, a working desk, iron board, an old air-con, and... More 

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Ugo_Bisogno, General Manager at Clarion Hotel on Canterbury, responded to this review

At the Clarion on Canterbury we strive to provide quality customer service and I am pleased you were a recipient of this service. Our hotel rooms have been designed in a traditional style that provide all required amenities. I look forward to welcoming you back on a return visit. More 

Bolwarra, Australia
Top Contributor
76 reviews 76 reviews
46 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed March 2, 2015 via mobile

Stayed on business for three nights! The manager was always on hand to ensure guests needs were met including making sure I got to my meetings in time by offering the use of the hotel shuttle (generally available for distances of approx 5 kms) when taxis didn't arrive or were late. The staff in general could not have been more... More 

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Ugo_Bisogno, General Manager at Clarion Hotel on Canterbury, responded to this review

So glad you enjoyed your stay with us and I am pleased we were able to assist you with your transportation. I look forward to welcoming you back to our hotel on another visit. More 

Sydney
Contributor
16 reviews 16 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 15, 2014

I was here on business and found the place to be very comfortable and a lovely place to stay. Staff are very friendly and helpful. The rooms are clean and the bed was very comfortable. It is walking distance to the local shopping centre and there is a sushi restaurant next door.

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Ugo_Bisogno, General Manager at Clarion Hotel on Canterbury, responded to this review

I am glad you enjoyed your stay and our service. We look forward to welcoming you back on your next stay. More 

Whakatane, Bay of Plenty, New Zealand
2 reviews
4 of 5 stars Reviewed November 30, 2014

I was on a business trip and only stayed for two nights but they were two great nights. The bed was comfortable and the room was in a very tidy and comfortable state. As the hotel is on an intersection there is some noise from the traffic but that is the only negative and nothing they can change. I was... More 

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Ugo_Bisogno, General Manager at Clarion Hotel on Canterbury, responded to this review

Thank you for your feedback. I am glad you enjoyed your stay. We look forward to welcoming you back next time. More 

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