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Peppers Manor House

4.5 of 5 Kater Road, Sutton Forest, New South Wales 2577, Australia
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Peppers Manor House
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Peppers Manor House
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317 reviews from our community

Traveler rating
    110
    102
    59
    29
    17
See reviews for
41
188
5
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, Australia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

We stayed for 1 night with our daughter at last minute. The pool, grounds and facilities are well maintained which made the stay comfortable and entertaining with a child. The manor house is stunning and comfortable. Reception staff were warm and welcoming however When we arrived at 2pm (checkin time according to booking), we were told the room wasn't ready... More 

Was this review helpful? Yes 1
Sydney, Australia
Contributor
17 reviews 17 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I are regular guests of this property and we always find the hospitality warm and welcoming. Yes I agree that the rooms are dated and are need of a good re refurbishment which I understand will be happening in the near future. Katers Restaurant was fabulous- the service was professional and the quality of the food and... More 

Was this review helpful? Yes
Jesse K, General Manager at Peppers Manor House, responded to this review

Hello Jo L, Thank you for sharing your feedback regarding your recent stay here at Peppers Manor House. It is always great to hear from regular guests of our property; I am so glad the team took great care of you and you really enjoyed your meal in Katers. I look forward to welcoming you back soon! All the best,... More 

Sydney, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was there over Christmas 2014 for three nights, and was initially placed in one of the 1980s-style motel rooms at the back of the property. These are sub-standard and should be demolished. The steps at the front are rotting and look dangerous, there is not adequate space for cars to park at the front (although they say there is,... More 

Was this review helpful? Yes
Jesse K, General Manager at Peppers Manor House, responded to this review

Hello Davo_8_10, Thank you so much for your feedback regarding your recent stay at our hotel. I am glad you enjoyed the restaurant, our location and our fantastic staff. i apologize that your first room was not to your liking however am happy that our team moved you to a room that you were more comfortable in. Regards, Jesse Kornoff... More 

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have indicated this review as fairly average. Peppers always was on the top of my stay list and I was massively excited by the prospect of a promised "Great Gatsby" party for NYE, which we paid top dollar for. Disappointed is probably the word I'd use. We stayed for 2 nights, including NYE for the famous party. The property... More 

Was this review helpful? Yes 1
Jesse K, General Manager at Peppers Manor House, responded to this review

Hello TravelBunny72, Thank you for your feedback about your New Years Eve experience. I appreciate your feedback regarding your expectations and and how this compared to your experience. What I think is important to clarify that at this stage we are not a five star resort; we are a quality 4 1/2 star retreat that strives to provide fantastic service... More 

Sydney
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This property and the experience surpassed our expectations. We stayed 3 nights in a Garden suite which was a good size room and had a lovely outlook, both from the window and internally in the atrium with the vegetable garden which had such a fresh aroma. It was nice to see a breakfast buffet with some different offerings including house... More 

Was this review helpful? Yes
Jesse K, General Manager at Peppers Manor House, responded to this review

Hello Carmela_Vincente, Thank you for sharing about your recent stay at Peppers Manor House. I am glad you enjoyed your stay, the breakfast and our chef's garden in the Garden Wing. It is great to see the chefs harvesting herbs and vegetables for that day's service! I apologize for the noise from the other guests however am glad to hear... More 

Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

One word describes the overall ambience of the place "Relaxing". It was definitely a good place to get out of the everyday city life. Very satisfied with the room, it being quite big, properly cleaned and well equipped. The place is also around 7 minutes drive to the city centre of Moss Vale which you would find several places to... More 

Was this review helpful? Yes
Jesse K, General Manager at Peppers Manor House, responded to this review

Hello Marlon C, Thank you for sharing about your recent stay at Peppers Manor House. I am glad you enjoyed the beautiful grounds and our facilities, the breakfast buffet and that our staff to great care of you. I look forward to welcoming you back to our property next time. All the best, Jesse Kornoff General Manager More 

Sydney, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I always considered the name Peppers was synonymous with high quality accomodation so, given the high price demanded, I was disappointed with this Southern Highlands retreat. The hotel grounds are expansive and enjoyable to walk. However the room was rather tired (especially the bathroom) and the whole property feels like it's perhaps time for a bit of a make-over. It's... More 

Was this review helpful? Yes 1
Jesse K, General Manager at Peppers Manor House, responded to this review

Hello John H, Thank you for your feedback regarding your recent stay at peppers Manor House. I appreciate your feedback regarding the room. At Peppers Manor House we strive to provide fantastic service and dining experiences in a historic Manor that dates back to 1878. We currently provide a quality 4 1/2 star boutique retreat with accommodation styled to match... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Peppers Manor at Sutton Park was a very relaxing atmospheric base to enjoy the Southern Highlands. A magical experience. The Highlands always delight us with glorious European trees, gardens, National Parks and Historic buildings. Antiques, books, wineries and gourmet delights are all close. A dream destination for us.

Was this review helpful? Yes
Jesse K, General Manager at Peppers Manor House, responded to this review

Hello RayWendyS, Thank you for sharing your feedback about your recent stay with us here at Peppers Manor House. I am so glad you enjoyed your time so much and hope to see you again soon! Best regards, Jesse Kornoff General Manager More 

Sydney, Australia
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Ever dreamed about living in your own country estate? Well Peppers Manor House is the place to live out that fantasy.. Driving up the driveway, we felt like we were pulling into our own house… Fantastic house with attention to detail clearly given.. The gardens are stunning and plenty of flora and fauna to tantalise one.. The pool was great... More 

Was this review helpful? Yes
Jesse K, General Manager at Peppers Manor House, responded to this review

Hello casmurnieks, Thank you so much for sharing your feedback regarding your recent stay. I am so glad you enjoyed your stay and everything on offer here at Peppers Manor House. The chef's garden is a great idea isnt it? I hope to see you again soon. All the best, Jesse Kornoff General Manager More 

Moss Vale, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My family and I had Christmas lunch at Peppers for the second year running and it was absolutely delicious! The food was amazing and there was such a large variety to choose from. We were in the Tat Bar overlooking the beautiful gardens; it was very spacious and felt very festive. The service was excellent and we felt very well... More 

Was this review helpful? Yes
Jesse K, General Manager at Peppers Manor House, responded to this review

Hello LucSmith, Thank you for choosing us to celebrate your Christmas with again this year. To be chosen as the venue to spend such an important time of year with your family is not something we take lightly. I am so glad you enjoyed your Christmas and will congratulate Liz and Louis on their service. I look forward to seeing... More 

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Additional Information about Peppers Manor House

Address: Kater Road, Sutton Forest, New South Wales 2577, Australia
Phone Number:
Location: Australia > New South Wales > Sutton Forest
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Peppers Manor House 4.5*
Number of rooms: 43
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Also Known As:
Peppers Manor House Hotel Sutton Forest
Peppers Manor Hotel

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