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Comfort Inn

2.5 of 5
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205 Kimball Crossing, Kimball, TN 37347
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Comfort Inn
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Ranked #2 of 4 Hotels in Kimball
A recent review
4 of 5 stars Reviewed August 19, 2014
Jeff40330 Murfreesboro, Tennessee
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63 reviews from our community

Traveler rating
    8
    29
    12
    4
    10
See reviews for
22
13
1
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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There are newer reviews for Comfort Inn
See the most recent reviews
1 review
1 of 5 stars Reviewed August 31, 2014

The room smelled, the night stand was stained and was covered in a film of dust.AC vent had dust all over the vent.The pillow case was stained with black spots and the bathroom floor and shower had hair EVERYWHERE!

Was this review helpful? Yes
comfortkimball, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online Trip Advisor survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Murfreesboro, Tennessee
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 19, 2014

My wife and I were visiting with our college-aged daughter in Chattanooga and decided to spend the night in the area since it was rather late. The hotel in which we had made reservations was not going to honor the price that I was quoted over the phone when we arrived, so we left. On the way home we spotted... More 

Was this review helpful? Yes
comfortkimball, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online Trip advisor survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Philadelphia, Pennsylvania
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 5, 2014

This hotel did not seem to have a great rating when I checked before we got there. It looked ok from the outside and decided to chance it there. We were surprised. Nice rooms, great location. We even stayed a second night. Breakfast was not great (eggs were very watery) and the attendant did not seem to be watching things.... More 

Was this review helpful? Yes
comfortkimball, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online Trip Advisor survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Magnolia, Arkansas, United States
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 26, 2014

Room was clean, king bed and pillows were nice.... Breakfast was good. The front desk clerk was kind and mentioned that the carpets might be a little wet since they'd recently been cleaned. The air was not great in our room and took most of the night to get comfortable.

Was this review helpful? Yes
comfortkimball, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online Trip advisor survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

1 review
5 of 5 stars Reviewed July 22, 2014 via mobile

Very nice decor, clean and comfortable. Michelle at the front desk was very sweet, the first Tennessean i spoke to on my trip and she was awesome!! ,..................................................................................................................................

Was this review helpful? Yes
comfortkimball, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our Trip Advisor survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an... More 

Milford DE
Top Contributor
93 reviews 93 reviews
32 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed July 16, 2014

The hotel was clean but the hallways had a musty smell. The room was average, but I have never seen a sink that was as small as the one we had in our room. There was probably 8" from the front ledge to the sink. I am tall but someone who is short would have a problem brushing their teeth.... More 

Was this review helpful? Yes 1
comfortkimball, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our Trip advisor survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional... More 

Maywood, Missouri
1 review
4 of 5 stars Reviewed July 13, 2014

We arrived late on the 13th. The front desk clerk went above and beyond to get us into a room. The computers were down but she was able to make a call and fix the problem. I wish we would have asked her name. Our receipt says KPayne. I wanted to say thank you for your help!!! The room was... More 

Was this review helpful? Yes
comfortkimball, Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

LaPorte, Indiana
Top Contributor
127 reviews 127 reviews
13 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed February 8, 2014

We stayed here last week. The hotel room was very clean, the bed was comfortable and the AC was pretty quiet. The breakfast was somewhat disappointing. The eggs were some of the worst I have eaten. The sausage patties were rubbery. Service was good.

Was this review helpful? Yes 1
comfortkimball, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our Trip advisor survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Dennis... More 

Chicago, Illinois
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 7, 2014

We have stayed at Kimball Crossing Comfort Inn 4 times now and every time we have had an excellent experience. The staff is very friendly especially Tabitha the night manager, she is the best, always smiling and friendly. Our rooms are always clean, very modern and large for this price range. Flat screens in the rooms with plenty of cable... More 

Was this review helpful? Yes
comfortkimball, Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Falkville
Top Contributor
136 reviews 136 reviews
35 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed January 7, 2014

This is a great hotel to rest for any travelers on I-24 between Nashville and Chattanooga. The lobby was very clean and the desk clerk was pleasant. The breakfast was hot and several items to choose from. I was upgraded to a room with a king bed. The décor was modern and the room was very clean. The AC/Heat ran... More 

Was this review helpful? Yes 1
comfortkimball, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

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