We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 3 Stevenson Ranch hotels

Extended Stay America - Los Angeles - Valencia

2.5 of 5 Hotel   |   24940 West Pico Canyon Road, Stevenson Ranch, CA 91381
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save up to 10% Today!
Save Saved
You added Extended Stay America - Los Angeles - Valencia to your Saves list
Extended Stay America - Los Angeles - Valencia
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
63%
Ranked #3 of 3 hotels in Stevenson Ranch
A recent review
3 of 5 stars reviewed 1 week ago
AndreasTravel2014 Los Angeles, California
  • Reviews (65)
  • Photos (20)
  • Amenities
  • Q&A
  • Room tips (15)
  • Location
  • More
Write a Review

65 people have reviewed this hotel

Traveler rating
    30
    11
    5
    8
    11
See reviews for
21
5
3
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Los Angeles, California
1 review
3 of 5 stars Reviewed 1 week ago

After staying at the Extended Stay for nearly 2 months I observed a lot of pros and cons. PROS: * Great location * Affordable * Pet friendly (pet owners pick up after your pets you lazy F***s! - you mess it up for responsible dog owners!!!) * Laundry on site CONS: * No frills hotel * The staff work really... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Latest reviews of this hotel are 100% accurate. The entire third floor reeks of cigarette smoke - to the point I had to hold my breathe walking down the halls. Garbage in the kitchen area of the room was completely full of food and beer bottles left over from the previous guests. Coffee maker had a used coffee packet inside... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Los Angeles - Valencia, responded to this review

We received a copy of your review, and wanted to take a moment to personally respond. We are so disappointed that you did not enjoy your stay. Please accept my apology. We will be working with our housekeeping staff on a new cleaning procedure to ensure that every room is meeting our standards. Your feedback is very important to us,... More

Old Hickory, Tennessee
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I came to CA for my brother's wedding along with my parents, sister and nephew from AZ and the bride's mother and 3 grandsons from TX - a total of five rooms were booked. We knew that our expectation of a nice hotel in Valencia was inaccurate when we pulled up and saw the dead landscaping, and dog urine stains... More

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 23, 2014 via mobile

I booked a room for two nights,was called during my first day there(while at a theme park) and told that I was supposed to be checked out already and why was my stuff still in the room? I told the front desk girl I had booked online through another party for two nights and she tells me I need to... More

Was this review helpful? Yes 1
Santa Clarita, California
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 21, 2014

My boyfriend paid to stay here for one month. Long story short, he had to check out early, and even asked the manager Jackie, to see if that was ok. She assured him that they would refund his money for the days he wouldn't be there. That was in February. It's May. Still hasn't received his money, and still having... More

Was this review helpful? Yes 2
Phoenix, Arizona
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 28, 2014

When we arrived to the hotel at 3pm, the front desk attendant was "brand new" as the Manager explained to us and then left, leaving us with the new front desk attendant to fill out necessary paperwork for us to check-in. The process was slow. Very s-lo-w and I couldn't believe the Manager would just leave her attendant like that... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Los Angeles - Valencia, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that you did not enjoy your stay with us. I am sorry that it took so long for you to get checked in and that the housekeeping staff was still in your room when you arrived. As well, I apologize that... More

2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 26, 2014 via mobile

Would not recommend to my friends and I would not stay there again myself. There was no discount applied to my bill even though one was promised and the room I booked was not available. The garbage in the kitchen was full at check in and they were rude during check out.

Was this review helpful? Yes 1
Manager_11525, Owner at Extended Stay America - Los Angeles - Valencia, responded to this review

I appreciate you taking the time to write a review of our hotel. I am sorry to hear that the room you booked was not available when you arrived. As well, I apologize that your garbage was full upon arrival and that our staff did not attend to your needs in a professional manner. I will be meeting with our... More

Denver, Colorado
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 4, 2014

Kitchen floor sticky dirty/ food spills; bathroom floor, spots/ dirty; Tub scummy/hair residue. ALL towels dingy gray and stained. Toilet seat loose. Stained bed sheets. No pans in kitchen/noisy frig.

Was this review helpful? Yes 1
Valencia, California, United States
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 31, 2014 via mobile

There are a lot of negative reviews about this property. Don't be fooled by them. For the price you're paying, this is a great place to stay. In my experience, the staff is incredibly attentive to the needs of the guest, especially Jaquie (the GM), Demi and Yolanda. The rooms are clean and fresh, the property is well-maintained, and it's... More

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Los Angeles - Valencia, responded to this review

Thank you for writing a glowing review of our hotel. I’m so pleased to hear that you enjoyed our clean rooms with fully equipped kitchens, friendly staff and convenient location at a great value. Again, thank you for the comments. We look forward to providing you with another comfortable stay the next time you’re in town. More

1 review
2 of 5 stars Reviewed December 24, 2013 via mobile

Forgotten items were stolen from my room. They could not be located when I called to retrieve them. The room was dirty and in poor repair. Paint was chipped the bathroom was dirty and bedspreads were worn and dirty.

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Extended Stay America - Los Angeles - Valencia, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Extended Stay America - Los Angeles - Valencia? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Extended Stay America - Los Angeles - Valencia

Address: 24940 West Pico Canyon Road, Stevenson Ranch, CA 91381
Phone Number:
Location: United States > California > Stevenson Ranch
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Los Angeles - Valencia 2.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, Extended Stay, Expedia, Tingo, Priceline, Hotels.com, BookingOdigeoWL, Venere, Agoda and Otel so you can book your Extended Stay America - Los Angeles - Valencia reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stayamerica Los Angeles - Valencia Hotel Stevenson Ranch
Stevenson Ranch Extended Stay
Extended Stay Stevenson Ranch

20 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (12)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (2)
Viewed
Bathroom (2)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
Bathroom (1)
Viewed
Room/suite (4)
Viewed
Dining (1)
Viewed
Hotel & grounds (1)
Viewed
Other (2)

Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
104

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer