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Puerto Nuevo Baja Hotel & Villas

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Km. 44.5 Carretera Libre | Tijuana-Ensenada, Puerto Nuevo 22712, Mexico
Puerto Nuevo Baja Hotel & Villas
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151 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Henderson, Nevada
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I use to come here all the time. My husband and I would come for their valentine's day specials. Since they have taken over the next door hotel, it has kinda gone down hill. We use to be able to rent out their condos. Now those aren't available. Those room had a living room, mini kitchen, upstairs was another bathroom... More 

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Glendora, California
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I booked this place for our 26 wedding anniversary, what a mistake that was. This place is dirty and the staff is not very approachable. We booked a villa ( ha), we got to our room (it was a 2 story ocean front villa), my husband could not even take the bags up the stairs (spiral) the stairs were so... More 

Was this review helpful? Yes 1
Alpine,Ca
1 review
1 of 5 stars Reviewed November 12, 2014

When making reservations i requested handicapped room because my partner was in a wheelchair. They said yes they could. When i arrived the room had 3 sets of stairs to just enter the room. There was a wheel chair ramp where we parked the car but it led to the three sets of stairs. Inside the room were more steps... More 

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Sylmar
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 6, 2014

If any of you couples out there are planning to get married, this would be the place to be. For a fraction of what you'll pay in the U.S., you can have the wedding of your dreams. My sister just got married October 26, 2014. Flor Alvarado, wedding planner went an extra mile to please my sister and her guest.... More 

Was this review helpful? Yes 2
El Cajon, California
Top Contributor
78 reviews 78 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed October 29, 2014

First of all this Hotel is not called "The Grand Baja Resort" !. That's the first thing wrong with it ! The official name (See the Picture) is " Puerto Nuevo Baja Hotel & Villas " So Trip Advisor has the name wrong and it needs to be corrected ! Great location over looking the beach and a great view... More 

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San Diego, California
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 24, 2014

The hotel grounds are really lovely especially with the ocean right at your door. The people that work at the hotel are eager to please and are helpful. The rooms are another matter. This is the second time I have stayed at the Grand Baja Resort. I found my bed to be comfortable but my roommate thought her's was hard... More 

Was this review helpful? Yes 1
Westwood Los Angeles County, California
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 2, 2014

This hotel could be a nice hotel. It's location is beautiful and you can easily walk to Puerto Nuevo Village. We stayed for 2 nights in an room with a nice view to the main pool and the ocean. The room had a bad smell that came from the bathroom. The bathroom in general needs a full makeover. We decided... More 

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Los Angeles
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 27, 2014

This is truly the worst hotel I've ever stayed in. A Motel 6, in the US, would likely be better quality. Here are some of the downsides- The bed is very hard and uncomfortable. The bathroom is very old and not all that clean. The TV remote is for room 405, written on the remote with what looks like nail... More 

Was this review helpful? Yes 2
San Diego, California
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 19, 2014

We had a four day wedding party with all our friends and family at the Grand Baja and the entire event was excellent - well reviewed all around. Flor (the wedding coordinator at the hotel) is not only professional and well organized, but is also friendly and a genuine pleasure to work with, going repeatedly out of her way to... More 

Was this review helpful? Yes 3
Santa Clarita, California
1 review
1 of 5 stars Reviewed September 19, 2014

We stayed at this hotel recently with some friends and couldn't believe it. The location and beauty of where this hotel is located is fantastic, but that is where it ends. We had reserved two junior suites and were blown away by what we received. The rooms had no A/C, the bathrooms were tiny, only two towels and no wash... More 

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