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Courtyard by Marriott Aguadilla

3.0 of 5 200 W Parade Ramey Base, Aguadilla 00603, Puerto Rico
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Courtyard by Marriott Aguadilla
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Courtyard by Marriott Aguadilla
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207 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Courtyard by Marriott Aguadilla
See the most recent reviews
Kennett Square, PA
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed August 25, 2012

Stayed here 1 night with our family of 6 in a suite. Suite was very nice, clean, modern and had 3 TVS, which made everyone happy. Pool was nice. Although we didn't gamble, the casino was nice and it was busy for a Saturday night. The band played to 2am and our family suite was right over the casino, which... More

Was this review helpful? Yes
Boynton Beach, Florida
Top Contributor
273 reviews 273 reviews
78 hotel reviews
144 helpful votes 144 helpful votes
3 of 5 stars Reviewed August 21, 2012 via mobile

Booked room at el faro suites. Just wanted place to shower and lay down for a couple hours before 2am flight out. Faro suites was an absolute disaster. So cancelled ( they still charged me though) and shot across the street to the courtyard (which I should have booked in the first place but tried to save $50). Pool looked... More

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 6, 2012 via mobile

I'm very upset with the Lost & Found Department and Housekepping, because i miss something on the room's closet and i call many times for claim my stuff and never call back. It's the only complain i have.

Was this review helpful? Yes 1
Cidra, Puerto Rico
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 4, 2012

I went for a family stay with my kids. Facility looks good for being formerly a military hospital. Lobby is ok, and the casino was bigger than I thought. Rooms were clean, but they left just one big towel for a room for 4 occupants the first day, the next day I had to ask for towels because they did... More

Was this review helpful? Yes 1
Fort Lauderdale, Florida
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 24, 2012 via mobile

We stayed here for 1 night for business. We had our kids with us and they shut the pool early Hotel AC went out , elevators went out. Service in the restaurant was so bad at one point I said to the waiter " should we just serve ourselves " The price for the room is crazy compared to what... More

Was this review helpful? Yes 2
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed July 24, 2012

I am a marriott rewards customer and I have stayed at various Marriotts throughout the US and Puerto Rico, and the Aguadilla Marriott is an embarrassment. For $170 a night, you should - at least -expect a clean hotel?! Rugs were dirty and need serious vacuum; the coffee maker, seemingly tacky, plastic ... the aesthetics in Aguadilla is a shame.... More

Was this review helpful? Yes 6
Glastonbury, Connecticut
Top Contributor
64 reviews 64 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed July 24, 2012

I said I wouldn't go back but circumstances for work put me back at the Marriott. The weekday breakfast buffett is still gross after numerous times that I have sent iformation to the corporate offices. The room I had this time was not cleaned during the day, no maid service at all. Glad I only stayed two nights. I tried... More

Was this review helpful? Yes 6
Dallas, Texas
14 reviews 14 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed June 30, 2012

It was very difficult to get an invoice for my business expenses. I went to Marriot's website and they don't have invoices available. I asked the front desk to send me an invoice when I left. They never did. I called for them to send me an invoice. They didn't. On the third try they put me on hold for... More

Was this review helpful? Yes 6
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed June 20, 2012 via mobile

This is the second time i stayed in this hotel. The first time the experience was an average but this time was awful. The room was dirty, the bathroom was worst. I requested to change the bathtub curtains and the service employee said that the didn't have clean curtains. The curtains of the bathtub was very dirty, with stain, i... More

Was this review helpful? Yes 9
The world
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 15, 2012

A warning regarding the pool. Management now closes the pool at 8pm. So if choosing the hotel for this Purpose, you should consider that. After 9am, the pool has no shade. This was a letdown for our kids! They came on holiday to swim.

Was this review helpful? Yes 3
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Additional Information about Courtyard by Marriott Aguadilla

Address: 200 W Parade Ramey Base, Aguadilla 00603, Puerto Rico
Location: Caribbean > Puerto Rico > Aguadilla
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Aguadilla 3*
Number of rooms: 146
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Also Known As:
Courtyard By Marriott Aguadilla Hotel Aguadilla
Aguadilla Courtyard

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Pool/beach area (8)
Dining (4)
Room/suite (9)
Bathroom (4)
Hotel & grounds (6)
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1 Bedroom Junior Suite (50)
1 King Guest Room (35)
1 King Superior Guest Room (44)
2 Bedroom Family Suite (67)
2 Queen Guest Room (42)
Amenities (29)
Children's Pool (9)
Pool (12)
Restaurants and Bars (34)
The Hotel (56)

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Family/play areas (3)
Business center/function rooms (4)
Pool/beach area (2)
Room/suite (3)
Hotel & grounds (5)
Other (1)
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