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All 6 Aguadilla hotels

Courtyard by Marriott Aguadilla

3.0 of 5 Hotel   |   200 W Parade Ramey Base, Aguadilla 00603, Puerto Rico
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Ranked #2 of 6 hotels in Aguadilla
A recent review
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159 people have reviewed this hotel

Traveler rating
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    32
    25
    8
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46
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8
42
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
San Juan, Puerto Rico
Contributor
16 reviews 16 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel is located in the West coast of Puerto Rico (Aguadilla) inside of what was a former U.S. Air Force base (Ramey), approx. 1 hour 50 min. The former military runway is now use for commercial flights. This is a plus for this hotel. It's not a beach front hotel, nor does it have breathtaking views, but its an... More

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Norwalk, Connecticut
Contributor
14 reviews 14 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is just a hop and a skip from the airport in Aguadilla. The staff was very friendly and their espresso coffee was great. The room was a nice size and the king size bed was very comfortable. My only complaint, if you can call it one is the water pressure wasn't that great but it wasn't something to... More

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Carlos R, General Manager at Courtyard by Marriott Aguadilla, responded to this review

Good day I Cuevas I am very pleased knowing you had a pleasant stay in the Courtyard by Marriott of Aguadilla. Our goal in Courtyard by Marriott Aguadilla is to assure you as our guest and now as our friend, you take home a great experience and some great memories of what can have been your vacations or business trip.... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Less than pleasant. While it's the only hotel in Aguadilla, it's easy to be fooled to stay here. No hot water, missing toiletries in the bathroom, hallways were full of broken and rusted AC units being repaired. Not even that, if you can manage to call the front desk and actually have them pick up the phone, you're lucky. I... More

Was this review helpful? Yes 1
Carlos R, General Manager at Courtyard by Marriott Aguadilla, responded to this review

Dear Mr. James First of all I want to take this opportunitie to thank you for taking out of your time to express your feelings about your stay in Courtyard by Marriott Agaudilla. I want to offer you a sincere apology for the inconvenance you incountered. I am not happy knowing we did not meet your expectations which is our... More

Freeport
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

Staff was very accommodating and friendly. Pools were the best part of staying here. Ate breakfast and lunch at hotel restaurant. Food ok. Didn't go to casino since I was with my kids. But the live music which can be heard on second floor hallway was "happening". This hotel also has a David's Cookie - delicious but a bit pricey.self... More

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Carlos R, General Manager at Courtyard by Marriott Aguadilla, responded to this review

Thank you for taking out of your time to answer this service survey. We are happy to know you enjoed your stay with us. Our mission is to make a freind out of our guest, and make sure we meet thiere expectations. Thankyou for choosing us, and we hope to see you soon again. Kind regards, More

1 review
1 of 5 stars Reviewed March 11, 2014

I had a bad experience with the service in this hotel I booked an dinner to celebrate my wedding and things ran very badly. First they never awser the phone. I arrange so they would receive the cake and was their job to put it together but the day of the wedding they didn't know nothing about the arrangement(which I... More

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Carlos R, General Manager at Courtyard by Marriott Aguadilla, responded to this review

Good Day Thank you for contacting us on this channel. I will look over your activity and see what occured , for you having to write such a bad review about Courtyard by Marriott Aguadilla. As soon as I have more information I will request the sales department your information so I can contact you directly by phone. It will... More

Paterson, New Jersey
2 reviews
5 of 5 stars Reviewed March 3, 2014

Only stood for there for approx. 4 hrs but it was worth it. The staff is very friendly and make u feel very welcome. Very clean hotel and very close from the airport... The room and the hotel in General was very clean. Beautiful swimming pool area..

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Carlos R, General Manager at Courtyard by Marriott Aguadilla, responded to this review

First of all, thankyou for taking out of your time to fill out this service survey. Your comments will be shared with the rest of the staff. We are happy you enjoyed your short stay, and we hope next time you can spend more time with us. More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 15, 2014

I was celebrating my anniversary so is a great place ti be so quiet and peaceful at the west of the island. The only problem was the food is so far from the hotel and the restaurant is not the best. The pool is an excellent place for little children's

Was this review helpful? Yes 3
Carlos R, General Manager at Courtyard by Marriott Aguadilla, responded to this review

Thank you for taking out of your time to fill out this survey. Your comments are very Important and very helpfull for us. You as our guest and now part of Courtyard by Marriott Family are our priority, reason why We want thank you for your buisness and Hope to see you soon again. Now that you have my email... More

Carolina, Puerto Rico
Top Contributor
58 reviews 58 reviews
47 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed February 4, 2014 via mobile

I stayed for almost a week. I requested a quiet room in the back building, which they gave me. The room was clean and well stocked. Common areas were clean and there were staff taking good care of these areas. The front desk staff was very attentive and helpful.

Was this review helpful? Yes 2
Ocean City
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 27, 2014

I have stayed at this hotel once a year for the past 5 years while visiting Puerto Rico. I am a Marriott Rewards Platinum member, and have always been made to feel appreciated by the staff. The front desk staff are always very friendly, and as helpful as can be. I have always been given a very nice room. The... More

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Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 19, 2014

I stayed here for the second time and both experiences has been awful. The rooms aren't clean, the bathrooms are noticeable dirty. The air conditioner had a leak and the room smelled like humid all the time. Housekeeping is pretty slow, at 4pm my room still without a clean towel. Definitively not recommended, not worth money unless they fix their... More

Was this review helpful? Yes 1
Carlos R, General Manager at Courtyard by Marriott Aguadilla, responded to this review

Thank you for contacting us and letting us know your concerns about your stay with us. I have adressed your comments to Hotel Staff inorder for all of us as a team make sure we take care of these issues you have informend us. Once again I apologize for the issues you went threw and I can assure you, correction... More

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Additional Information about Courtyard by Marriott Aguadilla

Also Known As:
Courtyard By Marriott Aguadilla Hotel
Courtyard By Marriott Aguadilla Hotel Aguadilla
Aguadilla Courtyard
Address: 200 W Parade Ramey Base, Aguadilla 00603, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Aguadilla
Amenities:
Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 hotels in Aguadilla
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Aguadilla 3*
Official Description (provided by the hotel):
Courtyard by Marriott is located in the former Ramey Base in Aguadilla. We offer 150 spacious and modern guest rooms, 12 superior rooms and 7 suites. All of our rooms have flexible work desk, ergonomic chair, comfortable sitting area, individual climate control, AM/FM alarm clock radio, remote controlled satellite TV, HBO, WiFi, Telephone with message light and data port, laptop-sized safe box, in-room coffee maker, iron and iron board, cribs and roll-away beds available upon request. We offer over 4,000 sq. ft of meeting spaces where you can celebrate your most special events and business meeting. We have an outdoor pool with aquatic playground for kids and exercise room, golf and tennis nearby. Our RB restaurant offers an International Menu, serves breakfast, lunch and dinner and onsite parking. We also have The Market, is a 24/7 self serve pantry and David's Cookies, our coffee corner. You can also Dance to the rhythm of the music at the B-52 Lobby Bar at Ocean Casino open 24/7. ... more   less 
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