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Courtyard by Marriott Aguadilla

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200 W Parade Ramey Base, Aguadilla 00603, Puerto Rico
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Courtyard by Marriott Aguadilla
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Courtyard by Marriott Aguadilla
Courtyard by Marriott Aguadilla
Courtyard by Marriott Aguadilla
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225 reviews from our community

Traveler rating
    57
    74
    51
    31
    12
See reviews for
73
40
9
54
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Boston, Massachusetts, United States
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

My brother and I stayed at the Courtyard Aguadilla for two nights while touring Puerto Rico. We were looking for a reasonably-priced hotel to serve as home base while we explored Rincon and Isabela and found exactly that. I was greeted as a Marriott Platinum Elite member and upgraded to a HUGE family suite on the second floor. The room... More 

Was this review helpful? Yes 2
Boquete, Panama
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This Courtyard had a very nice staff, but the good news ends there. The room had a very noisy wall unit, which did not drown out the late night and early morning flights on the very nearby airport runway. It also did not drown out the loud drunk people making obnoxious noise overnight on the street, nor the 5 am... More 

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Carlos R, General Manager at Courtyard by Marriott Aguadilla, responded to this review

Dear Guest, First of all I want to apologize, for all the inconveneance you encountered during your recent stay ith us. I put my self in my guest shoes, and I know what it can be to loose sleep because of unnecesary noise. I will share your survey with the rest of the service committee and we will assure that... More 

Charlotte, North Carolina
Top Contributor
108 reviews 108 reviews
108 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Not a lot of options in the area so this may be the best bet. Friendly / helpful staff. Small casino. Child-friendly pool with slides and such. Hotel is a former military hospital and it kinda shows, particularly with the bathrooms. Beds are mediocre in terms of comfort. Some noise from nearby airport. No issues in my room but multiple... More 

Was this review helpful? Yes 1
Orlando, Florida
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed February 19, 2015

Courtyard by Marriott in Aguadilla, Puerto Rico We stayed at the Courtyard from the 12th to the 15th of February 2015. The hotel is located behind the Aguadilla Airport in an industrial setting. The staff was great and polite, very professional. Our room was huge (we had the last room on the 2nd floor - meaning we didn't have room... More 

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Rockford, Illinois
Contributor
15 reviews 15 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 12, 2015

I expected a little more from a Marriott. Hot water was luke warm at the hottest setting, the fridge smelled bad and the service in the restaurant was slow, especially when they were more than half full. The good sides were an awesome, friendly staff, great food at the slow restaurant and clean comfy rooms. The pool and deck were... More 

Was this review helpful? Yes 1
Tucson, Arizona
Top Contributor
81 reviews 81 reviews
27 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed February 2, 2015

My room was a long way from the lobby and the parking lot. The hotel was busy, but the little things were missing that would make this a much better place to stay. Little complaints - free continental breakfast was sparse and the restaurant pressed for an added cost hot breakfast, fan drying something in the hallway for 24 hours,... More 

Was this review helpful? Yes 1
Carlos R, General Manager at Courtyard by Marriott Aguadilla, responded to this review

Dear Guest Thank you for choosing The Courtyard by Marriott Aguadilla and for taking out of your time to complete this survey. First of all I apologize for the issues you have mentioned. We have shared all of these withj the different head departments in order for them and assure these were temporary issues that have been taken cared of... More 

1 review
1 of 5 stars Reviewed January 30, 2015

This is a Marriott? I can not believe that this hotel is the number one hotel in Aguadilla. The Marriott phone app said that they had King beds available. When I got to the property I was told that the only thing available was two doubles. The room smelled very musty and the windows were foggy as in a film... More 

Was this review helpful? Yes
Carlos R, General Manager at Courtyard by Marriott Aguadilla, responded to this review

Dear Guest Thank you for taking out of your busy time to complete such importnt survey. These surveys are very important for us and we take them very serious . All the concerns and issues you have Shared with us on this channel have been adressed with the correspondent department heads in order for them to take the corrective actions.... More 

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed January 24, 2015

Hall doors to our room have been closed off Parking lot for our side of the building closed ?? had to climb the railing to get in our room ??? $3.20 for a can of local beer and $16 for the 10 item breakfast buffet ...... Keep driving !!!!! Marriott should be ashamed

Was this review helpful? Yes 3
Carlos R, General Manager at Courtyard by Marriott Aguadilla, responded to this review

Dear guest Thank you for choosing The Courtyard by Marriott Aguadilla and for sharring your experience with us. We work with great pride in order to make your stay a comfortable one. Unfortunatoely on this visit we fell behind your expectations and we are not happy about that. Even doe, we have shared your feedback with the rest of the... More 

Glastonbury, Connecticut
Contributor
13 reviews 13 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 21, 2015

I've stayed in many Courtyard Hotels and they are usually great for business travel. The Courtyard in Aguadilla is probably the best hotel in the Ramey-Aguadilla area but it is tired and in need of major renovation. Our room was musty-smelling - every time we entered it was overpowering. The hallways were painted with an unattractive pale yellow and halls... More 

Was this review helpful? Yes 2
Glastonbury, Connecticut
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed January 21, 2015

The hotel is very nice, with a few exceptions. The room was clean and the beds were comfy. However, an unpleasant, musty smell would hit us as soon as we opened the door. I understand that humidity can be a problem in the tropics but we stayed at other hotels, (including the Holiday Inn in Mayaguez) during our stay in... More 

Was this review helpful? Yes 1
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