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Courtyard by Marriott Aguadilla

3.0 of 5 200 W Parade Ramey Base, Aguadilla 00603, Puerto Rico
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194 Reviews 3.5 of 5 stars
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Courtyard by Marriott Aguadilla
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Courtyard by Marriott Aguadilla
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194 reviews from our community

Traveler rating
    52
    65
    40
    28
    9
See reviews for
61
34
8
47
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
San Juan, Puerto Rico
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The location was ok, te overview was more than average, the rooms are very comfortable and the kids love the pool. Is near a lot of great areas in the western part of Puerto Rico. Aguadilla has a lot of great restaurants, but you need to try the one in the Hotel, it was delicious. If you like to surf,... More

Was this review helpful? Yes 1
Carlos R, General Manager at Courtyard by Marriott Aguadilla, responded to this review

Dear Guest Thank you for completing this service survey you rieceved for your last stay with us in the Courtyard by Marriott of Aguadilla. It was our pleasure having yoou here with us. Our friendly staff and all our management team are very happy to know that you had a wonderfull stay with us and that you also enjoyed the... More

New York City, New York
Senior Contributor
22 reviews 22 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This Hotel is really nice. The prices are good, it has a casino, pool for the kids and nice restaurant as well. The location is little bit weird as it is inside a military base or what used to be. The rooms are clean and big with spacious beds; it includes a safety box for you to put money or... More

Was this review helpful? Yes 2
Carlos R, General Manager at Courtyard by Marriott Aguadilla, responded to this review

Dear guest, We are very pleased to know you had a great time at The Courtyard by Marriott of Aguadilla. Our main goal here is to make a friend out of each guest and at the same time assure you all feel like home away from home. These service surveys are very important for us, due that we are able... More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 12, 2014

Stayed here from 7 -10 August 2014, overall everything was very nice. Hotel is very pretty, pool looked bigger in pictures but it alright. Kids pool was very nice. Loved the atmosphere during the night, Friday and Saturday there was live music, people danced. Loved the casino, Saturday it was really packed. Closed to the hotel you have different restaurants,... More

Was this review helpful? Yes
New York
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 6, 2014

I booked a deal on bookit.com. I found a better room 15 minutes later. I cancelled and found out you cant get a refund no matter what. 15 minutes later they can keep your money no questions ask. I called hotel and they pretty much said to bad. We have your money and good bye. Never dealt with such a... More

Was this review helpful? Yes 2
Carlos R, General Manager at Courtyard by Marriott Aguadilla, responded to this review

Dear Guest As we are understanding on behalf of the notification done in this channel, you booked an online non refundable reservation. As you know, this channel you booked your reservation is a third party site and before it gives you a confirmation number it awares you of the penalties it takes if you cancel. As you said, $600 is... More

Miami, Florida
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed August 6, 2014

Attention General Manager / Front Desk and Maintenance: I choose this hotel because I lived in the area for 18 years and decided to bring my family. I now live in Miami and I travel extensively. I need to inform you that I stayed at your hotel for 5 nights: from Sunday July 27 to August 1. During my stay... More

Was this review helpful? Yes 5
Carlos R, General Manager at Courtyard by Marriott Aguadilla, responded to this review

Dear Guest First of all I want to apologize for the inconvenience you experienced during your stay with us. We take pride in what we do and we have many standards to keep up with, that is why these surveys are so important for us. Your comments will be shared with the rest of the team and believe me action... More

Seattle, Washington
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 5, 2014 via mobile

So different from stay 2 years previously. I had called the hotel several days events and request one of the rooms with the walk-in tile shower like I previously had when I stayed before. To be sure that my request was clear I called back on my day of arrival and ask again I was told by the front desk... More

Was this review helpful? Yes 2
Carlos R, General Manager at Courtyard by Marriott Aguadilla, responded to this review

Dear Guest Today I want to take this opportunity to thank you for giving us such important feedback. As you well know these surveys are very important for us and we take them very serious. I am very glad you did enjoy your dinner at our RB restaurant. As you well said, we are changing many things and for that... More

O'Fallon, Missouri
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 5, 2014

This Marriott is away from San Juan, tucked away in Aguadilla near University of Puerto Rico. It is a nice, modern hotel with small casino. The restaurant was actually good and not too expensive. This is close to the Aguadilla airport. If you are coming from the states and want to get away from the cities, fly into Aguadilla instead... More

Was this review helpful? Yes 1
Miami, Florida, United States
Top Contributor
80 reviews 80 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed August 3, 2014

I stayed here on business twice because this is the only Marriott or Hilton property nearby. There are no other name brand hotels. People told me this used to be a hospital and it's creepy, but I'm a single female staying alone and I never felt creeped out. Nothing weird happened to me. It was perfectly fine and it doesn't... More

Was this review helpful? Yes
Carlos R, General Manager at Courtyard by Marriott Aguadilla, responded to this review

Dear Guest Thank you for your feedback regarding your last stay with us. We are very happy your experience in th Courtyard by Marriott Aguadilla was better than you expected. Everyone has a different perseptions and can see the same thing in different ways and you your perception of the hispital creepy story they had told you was not seen... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 2, 2014

Stayed there for 2 days, the room was average motel style, the service at the bar of the casino was excellent. Good place to hang out, great music. The bartenders are really attentive. The restaurant in front of the pool has really slow service. To much locals i think this is because of the casino.

Was this review helpful? Yes 1
Carlos R, General Manager at Courtyard by Marriott Aguadilla, responded to this review

First of all I want to thank you for choosing the Courtyard by Marriott Aguadilla. We are very happy to know you enjoyed several areas of the hotel as it was our B52 bar and our Ocean Casino. We take pride in providing a great experience and we hope that on your next visit you will be able to visit... More

Morrisville, New York
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 29, 2014

We used this hotel as our base for a seven day stay in western pr, beach in the morning (crash boat is the best) pool in the afternoon This hotel was super clean and the staff were wonderful ,The room was nice and quite and again, super clean, the B-52 bar was a fun place to have a drink ,We... More

Was this review helpful? Yes 7
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Additional Information about Courtyard by Marriott Aguadilla

Address: 200 W Parade Ramey Base, Aguadilla 00603, Puerto Rico
Location: Caribbean > Puerto Rico > Aguadilla
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Aguadilla 3*
Reservation Options:
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Also Known As:
Courtyard By Marriott Aguadilla Hotel Aguadilla
Aguadilla Courtyard

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