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Hacienda El Pedregal

rd 111 km 0.1 Cuesta Nueva, Aguadilla 00600, Puerto Rico
Hacienda El Pedregal
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81 reviews from our community

Traveler rating
    21
    8
    14
    13
    25
See reviews for
29
22
2
3
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Puerto Rico
Contributor
16 reviews 16 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed August 19, 2014

The staff very corteous and avid to help out. The hotel is a shame, the first room assigned looked like a dungeon, dark and with roaches on it. The second room assigned was a bit acceptable, until the evening, when getting ready to shower a big roach appeared I do not know from where. I killed the roach and flushed... More 

Was this review helpful? Yes 3
Contributor
17 reviews 17 reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed August 7, 2014

The staff is nice and respectfull, as for the place itself it's CRAP!!! we used the honeymoon room and they were worst than the sheapest ones of a motel!! Bathrooms didn't have DOORS!!!, overall i think that because of leazy owners the place is going down. I won't be returning to this hotel even if they let me stay for... More 

Was this review helpful? Yes 4

Travelers are raving about these Aguadilla hotels

San Jose, California
Top Contributor
90 reviews 90 reviews
90 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed July 10, 2014

We (3 adults) stayed at Pedregal for one night in June 2014. We paid $102 for a room with double bed, twin bed, air-conditioning and television. The room was okay sized and the beds weren't bad, though the sheets were pretty thin. The bathroom was big and had lots of hot water. The smoke alarm kept chirping and the clerk... More 

Was this review helpful? Yes 1
Cayey, Puerto Rico
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed June 27, 2014

I got to the hotel in the afternoon with my family. The checking process was good and then go the room. When you open the door you can see the DON'T CLEAN THE ROOM. The windows was break, the beds was dirty and the bathroom was the worst bathroom that I ever see in my life. I check the areas... More 

Was this review helpful? Yes 4
new jersey
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 26, 2014

Paid $85 for a room with no tv, no air conditioner, the roof falling off. Asked to switch rooms. They said no... then I put up more of a fight& eventually they give me a new room. A bed with curtains around it, tv- doesnt work, shower- no hot water, ac- dusty dusty dusty. Rooms are 1 color- beige. Hello... More 

Was this review helpful? Yes 5
San Juan, Puerto Rico
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed April 21, 2014

The rate I am giving is based in my very personal experience, and in the room I used. I will try to be as neutral as possible with this review by just giving the facts and letting you to rate the place. First, when you compare prices, this place is less expensive compared with other hotels/guest houses in the area.... More 

Was this review helpful? Yes 5
Cedar Park, Texas
Contributor
15 reviews 15 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 11, 2013

Upon arrival to this hotel, the appearance was fairly typical...nice landscaping in a tropical location...very appealing upon first sight. The front desk service was excellent and helpful, as was the staff member who recommended a good restaurant to us for dinner. The patio area and the pool area were clean and well-kept, but our room was in need of renovation.... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 15, 2013 via mobile

My family and I went on summer to stay is one of the villages and the experience was horrible, the rooms were dirty, the a/c and the heater did not work, they had no housekeeping service, I went to the front desk area and had anyone to help us, I prefer to camp on the beach, before returning to stay... More 

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed July 25, 2013 via mobile

poor service at the rooms, don't have hot water in the bathrooms. The beds sheets are stains. I' m not recomended. The air conditioner are very poor. The villages areas don't have the facilities in the kitchen, like the tables and chairs.

Was this review helpful? Yes 5
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 8, 2013

DO NOT STAY. Bugs everywhere, sheets had stains and when asked to change them they acted like its not their job. Maid even said they didn't clean the rooms because there was a do not disturb sign up, the problem is we don't have a do not disturb sign. they only come to clean every three days.Rooster are screeching at... More 

Was this review helpful? Yes 2
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