We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 6 Aguadilla hotels

Hacienda El Pedregal

rd 111 km 0.1 Cuesta Nueva, Aguadilla 00600, Puerto Rico
Hotel amenities
Hacienda El Pedregal
Ranked #5 of 6 hotels in Aguadilla
We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Aguadilla
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Write a Review

69 people have reviewed this hotel

Traveler rating
    21
    7
    11
    10
    20
See reviews for
25
19
2
2
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Ponce, Puerto Rico
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 11, 2013

Upon arrival to this hotel, the appearance was fairly typical...nice landscaping in a tropical location...very appealing upon first sight. The front desk service was excellent and helpful, as was the staff member who recommended a good restaurant to us for dinner. The patio area and the pool area were clean and well-kept, but our room was in need of renovation.... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 15, 2013 via mobile

My family and I went on summer to stay is one of the villages and the experience was horrible, the rooms were dirty, the a/c and the heater did not work, they had no housekeeping service, I went to the front desk area and had anyone to help us, I prefer to camp on the beach, before returning to stay... More

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 25, 2013 via mobile

poor service at the rooms, don't have hot water in the bathrooms. The beds sheets are stains. I' m not recomended. The air conditioner are very poor. The villages areas don't have the facilities in the kitchen, like the tables and chairs.

Was this review helpful? Yes 5
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 8, 2013 via mobile

DO NOT STAY. Bugs everywhere, sheets had stains and when asked to change them they acted like its not their job. Maid even said they didn't clean the rooms because there was a do not disturb sign up, the problem is we don't have a do not disturb sign. they only come to clean every three days.Rooster are screeching at... More

Was this review helpful? Yes 2
Puerto Rico
Contributor
15 reviews 15 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed June 25, 2013

It's a small and ugly place. This "hotel" don't have a restaurant, the pool is small and bored, the tv is so small, rooms are very poor... The service is BAD, they didn't cleaned the room or makes the beds.

Was this review helpful? Yes
Puerto Rico
Contributor
18 reviews 18 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 25, 2013

I stay during the week of 22-24 of march and I find this hotel on the web. I need to say that the staff is very kind and helpful. The hotel need some improvement...for example the first day I stay in the hotel I saw that the bed sheet have some stains and I talk to one of the staff... More

Was this review helpful? Yes
Georgia
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 4, 2013

I needed a vacation soooo bad....... I found a sweet deal that I called "MY HOTEL" since its only 8-10 minutes from the aguadilla airport I get here and just crashed till the next day. The staff is on point at all times. The maids asked if I needed anything then actually got me the pillows I wanted! The pool... More

Was this review helpful? Yes 3
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 5, 2012 via mobile

A very nice and peaceful place to stay! Me and my girl stayed during the first weekend of august and the general experience was great. The service was pretty good. The place just need an upgrade to the pool!

Was this review helpful? Yes 1
Brooklyn, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed July 19, 2012

I have been at this hotel in the past and it was great to stay at.I arrived july 9 with my family until July 19,just got back.When we went to take the kids to the pool at night after a long journey during the day,the light close to the kiddie pool was not working.I told the receptionist and he told... More

Was this review helpful? Yes 2
Hotel P, Manager at Hacienda El Pedregal, responded to this review

Before anything we will like to apologizr for any inconvinient during your stay; For me its very important that our guest receive a full and satisfied service, I understand that during your stay we confronted some electrical problems that were out of our hands but inmediatly we deal wiht the situation so our guest can still have a full service.... More

Aguadilla, Puerto Rico
Contributor
17 reviews 17 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 17, 2012

I travel to this wonder place, and I choose the Honeymoon sweet for my son that was getting married, we celebrate the ceremony on their wonder natural ground they have. We got bless by a thunderstorm that pased and rain like crazy. The personnel from the hotel immediate improvise a second location for our personnel and families to cover from... More

Was this review helpful? Yes
Hotel P, General Manager at Hacienda El Pedregal, responded to this review

It was our pleasure to have you and family with us. Hope to see you soon!!! Codially; Alicia Gonzalez Manager More

Been to Hacienda El Pedregal? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hacienda El Pedregal

Also Known As:
Hacienda El Pedregal Hotel Aguadilla
Hacienda El Pedregal Aguadilla
Hacienda El Pedregal Hotel
Address: rd 111 km 0.1 Cuesta Nueva, Aguadilla 00600, Puerto Rico
Location: Caribbean > Puerto Rico > Aguadilla
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 6 hotels in Aguadilla
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
We are located on the west area of Puerto Rico near by sandy beautiful beaches and parks. Our Hotel has 29 rooms, two swimming pools, game area for kids, all rooms with a/c, cable TV, coffee maker. Minutes away from restaurants, Aguadilla Mall, downtown and more. The perfect place for a relax weekend, romantic getaway or a family trip. ... more   less 

Owners: What's your side of the story?

If you own or manage Hacienda El Pedregal, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Bookmark for later
Save Saved
You added Hacienda El Pedregal to your Saves list