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All 5 Aguadilla hotels

Hacienda El Pedregal

rd 111 km 0.1 Cuesta Nueva, Aguadilla 00600, Puerto Rico
Hotel amenities
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  • Reviews (78)
  • Photos (40)
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Hacienda El Pedregal
Ranked #5 of 5 hotels in Aguadilla
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78 people have reviewed this hotel

Traveler rating
    21
    8
    13
    12
    24
See reviews for
29
20
2
3
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
San Jose, California
Top Contributor
90 reviews 90 reviews
90 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We (3 adults) stayed at Pedregal for one night in June 2014. We paid $102 for a room with double bed, twin bed, air-conditioning and television. The room was okay sized and the beds weren't bad, though the sheets were pretty thin. The bathroom was big and had lots of hot water. The smoke alarm kept chirping and the clerk... More

Was this review helpful? Yes 1
Cayey, Puerto Rico
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I got to the hotel in the afternoon with my family. The checking process was good and then go the room. When you open the door you can see the DON'T CLEAN THE ROOM. The windows was break, the beds was dirty and the bathroom was the worst bathroom that I ever see in my life. I check the areas... More

Was this review helpful? Yes 3
new jersey
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 26, 2014 via mobile

Paid $85 for a room with no tv, no air conditioner, the roof falling off. Asked to switch rooms. They said no... then I put up more of a fight& eventually they give me a new room. A bed with curtains around it, tv- doesnt work, shower- no hot water, ac- dusty dusty dusty. Rooms are 1 color- beige. Hello... More

Was this review helpful? Yes 3
San Juan, Puerto Rico
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed April 21, 2014

The rate I am giving is based in my very personal experience, and in the room I used. I will try to be as neutral as possible with this review by just giving the facts and letting you to rate the place. First, when you compare prices, this place is less expensive compared with other hotels/guest houses in the area.... More

Was this review helpful? Yes 4
Ponce, Puerto Rico
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 11, 2013

Upon arrival to this hotel, the appearance was fairly typical...nice landscaping in a tropical location...very appealing upon first sight. The front desk service was excellent and helpful, as was the staff member who recommended a good restaurant to us for dinner. The patio area and the pool area were clean and well-kept, but our room was in need of renovation.... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 15, 2013 via mobile

My family and I went on summer to stay is one of the villages and the experience was horrible, the rooms were dirty, the a/c and the heater did not work, they had no housekeeping service, I went to the front desk area and had anyone to help us, I prefer to camp on the beach, before returning to stay... More

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 25, 2013 via mobile

poor service at the rooms, don't have hot water in the bathrooms. The beds sheets are stains. I' m not recomended. The air conditioner are very poor. The villages areas don't have the facilities in the kitchen, like the tables and chairs.

Was this review helpful? Yes 5
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 8, 2013 via mobile

DO NOT STAY. Bugs everywhere, sheets had stains and when asked to change them they acted like its not their job. Maid even said they didn't clean the rooms because there was a do not disturb sign up, the problem is we don't have a do not disturb sign. they only come to clean every three days.Rooster are screeching at... More

Was this review helpful? Yes 2
Puerto Rico
Contributor
15 reviews 15 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed June 25, 2013

It's a small and ugly place. This "hotel" don't have a restaurant, the pool is small and bored, the tv is so small, rooms are very poor... The service is BAD, they didn't cleaned the room or makes the beds.

Was this review helpful? Yes
Puerto Rico
Contributor
18 reviews 18 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 25, 2013

I stay during the week of 22-24 of march and I find this hotel on the web. I need to say that the staff is very kind and helpful. The hotel need some improvement...for example the first day I stay in the hotel I saw that the bed sheet have some stains and I talk to one of the staff... More

Was this review helpful? Yes
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Additional Information about Hacienda El Pedregal

Address: rd 111 km 0.1 Cuesta Nueva, Aguadilla 00600, Puerto Rico
Location: Caribbean > Puerto Rico > Aguadilla
Price Range (Based on Average Rates): $
Also Known As:
Hacienda El Pedregal Hotel Aguadilla
Hacienda El Pedregal Aguadilla

40 photos of this hotel

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Amenities

Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Room Service Suites Swimming Pool Wheelchair access
Official Description (provided by the hotel)
We are located on the west area of Puerto Rico near by sandy beautiful beaches and parks. Our Hotel has 29 rooms, two swimming pools, game area for kids, all rooms with a/c, cable TV, coffee maker. Minutes away from restaurants, Aguadilla Mall, downtown and more. The perfect place for a relax weekend, romantic getaway or a family trip. ... more   less 
Number of rooms
29

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