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All 6 Aguadilla hotels

Hacienda El Pedregal

rd 111 km 0.1 Cuesta Nueva, Aguadilla 00600, Puerto Rico
Hotel amenities
Hacienda El Pedregal
Ranked #5 of 6 hotels in Aguadilla
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70 people have reviewed this hotel

Traveler rating
    21
    7
    11
    11
    20
See reviews for
25
19
2
3
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
San Juan, Puerto Rico
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

The rate I am giving is based in my very personal experience, and in the room I used. I will try to be as neutral as possible with this review by just giving the facts and letting you to rate the place. First, when you compare prices, this place is less expensive compared with other hotels/guest houses in the area.... More

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Ponce, Puerto Rico
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 11, 2013

Upon arrival to this hotel, the appearance was fairly typical...nice landscaping in a tropical location...very appealing upon first sight. The front desk service was excellent and helpful, as was the staff member who recommended a good restaurant to us for dinner. The patio area and the pool area were clean and well-kept, but our room was in need of renovation.... More

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 15, 2013 via mobile

My family and I went on summer to stay is one of the villages and the experience was horrible, the rooms were dirty, the a/c and the heater did not work, they had no housekeeping service, I went to the front desk area and had anyone to help us, I prefer to camp on the beach, before returning to stay... More

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 25, 2013 via mobile

poor service at the rooms, don't have hot water in the bathrooms. The beds sheets are stains. I' m not recomended. The air conditioner are very poor. The villages areas don't have the facilities in the kitchen, like the tables and chairs.

Was this review helpful? Yes 5
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 8, 2013 via mobile

DO NOT STAY. Bugs everywhere, sheets had stains and when asked to change them they acted like its not their job. Maid even said they didn't clean the rooms because there was a do not disturb sign up, the problem is we don't have a do not disturb sign. they only come to clean every three days.Rooster are screeching at... More

Was this review helpful? Yes 2
Puerto Rico
Contributor
15 reviews 15 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed June 25, 2013

It's a small and ugly place. This "hotel" don't have a restaurant, the pool is small and bored, the tv is so small, rooms are very poor... The service is BAD, they didn't cleaned the room or makes the beds.

Was this review helpful? Yes
Puerto Rico
Contributor
18 reviews 18 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 25, 2013

I stay during the week of 22-24 of march and I find this hotel on the web. I need to say that the staff is very kind and helpful. The hotel need some improvement...for example the first day I stay in the hotel I saw that the bed sheet have some stains and I talk to one of the staff... More

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Georgia
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 4, 2013

I needed a vacation soooo bad....... I found a sweet deal that I called "MY HOTEL" since its only 8-10 minutes from the aguadilla airport I get here and just crashed till the next day. The staff is on point at all times. The maids asked if I needed anything then actually got me the pillows I wanted! The pool... More

Was this review helpful? Yes 3
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 5, 2012 via mobile

A very nice and peaceful place to stay! Me and my girl stayed during the first weekend of august and the general experience was great. The service was pretty good. The place just need an upgrade to the pool!

Was this review helpful? Yes 1
Brooklyn, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed July 19, 2012

I have been at this hotel in the past and it was great to stay at.I arrived july 9 with my family until July 19,just got back.When we went to take the kids to the pool at night after a long journey during the day,the light close to the kiddie pool was not working.I told the receptionist and he told... More

Was this review helpful? Yes 2
Hotel P, Manager at Hacienda El Pedregal, responded to this review

Before anything we will like to apologizr for any inconvinient during your stay; For me its very important that our guest receive a full and satisfied service, I understand that during your stay we confronted some electrical problems that were out of our hands but inmediatly we deal wiht the situation so our guest can still have a full service.... More

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Additional Information about Hacienda El Pedregal

Also Known As:
Hacienda El Pedregal Hotel Aguadilla
Hacienda El Pedregal Aguadilla
Hacienda El Pedregal Hotel
Address: rd 111 km 0.1 Cuesta Nueva, Aguadilla 00600, Puerto Rico
Location: Caribbean > Puerto Rico > Aguadilla
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 6 hotels in Aguadilla
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
We are located on the west area of Puerto Rico near by sandy beautiful beaches and parks. Our Hotel has 29 rooms, two swimming pools, game area for kids, all rooms with a/c, cable TV, coffee maker. Minutes away from restaurants, Aguadilla Mall, downtown and more. The perfect place for a relax weekend, romantic getaway or a family trip. ... more   less 

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