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All 6 Aguadilla hotels

Hotel Cielo Mar

Avenida Montemar 84, Aguadilla 00603, Puerto Rico
Hotel amenities
Hotel Cielo Mar
Ranked #3 of 6 hotels in Aguadilla
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196 people have reviewed this hotel

Traveler rating
    35
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    35
    33
    59
See reviews for
52
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6
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
San Juan, Puerto Rico
1 review
1 of 5 stars Reviewed 2 days ago NEW

This hotel is in very poor conditions. It is very dirty and should be closed by the Department of Health. Not recommended even it is for free. You can become sick, specially the conditions of the bathrooms and some balconies are very unsafe. We found hair on the floor, the common areas were very dirty, like if they have not... More

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San Juan, Puerto Rico
Senior Reviewer
10 reviews 10 reviews
3 of 5 stars Reviewed 1 week ago

We stayed at this hotel with a group of a tennis team playing in the area during the weekend. We all knew we were not going to be staying at a Ritz or a 5 star hotel so went prepared. At check-in the front desk people were very nice and friendly. Since the hotel is old there are no elevators... More

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San Juan, Puerto Rico
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 25, 2014

No bell service. horrible rooms. Not handicap accessible. moldy rooms and bathrooms. beds and baths w 70's and 80's decor. everything was dirty. Restaurant service was horrible. Ambience Rest had excellent food but poor service. Employees don't care if you had a horrible time. Pretty much a self service Hotel. Not worth your money or time.

Was this review helpful? Yes 4
Juncos, PR
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 16, 2014

Excellent room for the price. My family and I will definitely recommend the place. Brilliant view to the ocean. Places are near to beaches, mall, restaurants and others. Never expect to have this reservation during this weekend and the place was packed. Recommended!!!

Was this review helpful? Yes 1
Humacao
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 15, 2014

Terrible experience. The curtins are dirty with mold. The bath have problems with water. No hot water. And when we ask for something better, there are other customers fighting for the reason and the staff offer them some tshirts. Definitely is the worst experience in a Hotel.

Was this review helpful? Yes 3
Orlando, Florida
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 19, 2013

An amazing hotel with a great view. The room is not the best, but the location is amazing. Is so close to the beach and is just beautiful the sunset from the bar area. Nice pool for kids. It is also close to the main plaza of the city and local malls. I went to visit my family and I... More

Was this review helpful? Yes 1
Caguas, Puerto Rico
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed November 4, 2013

Stayed here with a group of friends for a weekend. Staff was very nice; the only nice thing in the hotel. Rooms were dirty, bathrooms seem like haven't been cleaned in a while. Cockroaches and ants In the rooms. Bedding was stinky. Very small rooms and pricy ($79/night)

Was this review helpful? Yes 7
Carolina, Puerto Rico
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 6, 2013

Like the place and its location. Close to crashboat beach and the malls. The food was amazing. We had a honeymoon package that was pretty great price for everything that it included. The view from our room was perfect you could see the pool and the ocean. The pool was great my only concern was the kids pool had something... More

Was this review helpful? Yes 1
1 review
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 26, 2013 via mobile

Very bad customer services, refrigerator falling in pieces, bathroom with mild, lamp not function, dirty floor, dirty blanket, vintage tv. I'm in the third floors not elevator, dirty walls and pillows.

Was this review helpful? Yes 8
Mayaguez
2 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed May 20, 2013

My son's Mothers Day Gift. I like in a near city but need to relax. This not the place. Services need an upgrade as do the Place. There are no care for detials. Room: Terrible ! Bar: Terrible: People: Very Friendly !

Was this review helpful? Yes 8

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Additional Information about Hotel Cielo Mar

Also Known As:
Cielo Mar Hotel
Cielo Mar Aguadilla
Cielo Mar
Address: Avenida Montemar 84, Aguadilla 00603, Puerto Rico
Location: Caribbean > Puerto Rico > Aguadilla
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #3 of 6 hotels in Aguadilla
Price Range (Based on Average Rates): $

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