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Iberostar Cayo Coco

Jardines del Rey, 65200, Cuba
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38 Reviews from our TripAdvisor Community

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Midland, Ontario, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

At first glance the resort looked a little dated. (Built in 2001) But we couldn't complain about anything. The food, staff, and beach were great. Our room was also very big and clean with a view of the ocean. We would recommend for sure for couples or families. If you go, check out Freddie at the cigar bar you will... More 

Helpful?
Thank Adrien D
Newmarket, Canada
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed December 15, 2015 via mobile

Very mixed. My pal and I were there for 3 days, 250 patrons= real quiet. Many people we met were return guests, multiple times. A week here was between $600 and $800. So it is good value if that's what you want. Rooms were clean and good. Working staff was very good. Pool was clean, wet bar sufficient. Overall hotel... More 

Helpful?
2 Thank alp00234
Director Genera... I, General Manager at Iberostar Cayo Coco, responded to this review

Dear Reviewer, Thank you for having chosen our resort to spend your holidays. We are very happy to hear that you enjoy your stay. Yes, our resort has many choices for all the family and a great variety of food. Our beach is the best in Cayo Coco and the second one between Cayo Coco and Cayo Guillermo after Pilar.... More 

Caledon, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 14, 2015

Great food, staff is attentive, grounds and room clean..my sister and i had the time of our lives. The guests were mostly an older crowd and friendly with all other guests. I would return and plan on another visit soon.

Helpful?
1 Thank Joanne O
Director Genera... I, General Manager at Iberostar Cayo Coco, responded to this review

Dear Reviewer, We have realized you loved your stay and we are very happy about that since we always work for our guest satisfaction, then this encourages us to keep on working hard to make things even better as time passes by. We will remain always at your service and you will be more than welcome once more. With much... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed October 18, 2015 via mobile

We stayed in this hotel for a week and I am very disappointed with this hotel. This hotel is not a 4*, it is merely a 2*. The rooms were very run down with old/ broken beds, with no or little air condition with very basic facilities. The hotel was full of mosquitos which made the stay unbearable as we... More 

Helpful?
2 Thank Skeetey
Director Genera... I, General Manager at Iberostar Cayo Coco, responded to this review

Dear Reviewer, We would like to thank you for this nice review about our resort and for being repeat guests of the many we have. We would not like to justify but many times we lack variety because our suppliers do not have many of the food items we ask, however we try to make it as tasty as possible.... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 24, 2015 via mobile

This place is fantastic, sitting on the nicest beach I've ever been to looks like something from a film. We stayed for 2 weeks, all inclusive, room was fabulous, massive bed, very clean, room was checked and cleaned every day, mini fridge was kept stocked -all part of all inclusive package. I've never been anywhere with staff this friendly and... More 

Helpful?
3 Thank Aimee F
Merritt, Canada
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 30, 2015

The Iberostar Mojito was our choice of hotels in Cayo Coco because of its close proximity to Cayo Paredon. Cayo Paredon has the best fishing in the area and this is where the guides keep their boats. The property itself is very big and well maintained. Our room was satisfactory as we were two fishermen. Our room was made up... More 

Helpful?
3 Thank chairmanoftheboard87
Cobourg, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 5, 2015

We got back in April from our trip home to Iberostar Mojito Cayo Coco. We call it home because they also say we our home again. This was our 7th trip. We have arranged our 8th in Oct. We have Ana & Ariel at the front desk, the bartenders, waiters, waitresses, Roberto at the adult pool bar, Osvaldo at the... More 

Helpful?
3 Thank CobourgCrew
Saint John, Canada
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 1, 2015

CARRIER - I never mention the air carrier but the WestJet was a newer plane were you had to rent a $5 ipad to watch movies. The flight was 3 hours 9 minutes and they don't rent them under 3 hours 20 minutes so no entertainment. Not sure if they have an app where you can use your own device... More 

Helpful?
4 Thank Michael S
Brampton, Canada
2 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed May 31, 2015

mixed pork , beef and chicken in same tray left outside on hot day uncover while the cooks were talking took pictures with roaches on food the cart had cakes an pastries and seafood spoke to guest service showed the pictures workers pay more attention to Spanish speaking clients than canadians

Helpful?
8 Thank jdes360
Dublin, Ireland
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed April 28, 2015 via mobile

This hotel is located on a lovely part of Cayo Coco beach. There is a buffet restaurant and two sit down restaurants. The food is excellent, huge variety with daily changes. Staff are very generous with alcohol measures and the cocktails are excellent. The grounds are very well kept. All staff were very pleasant. Unfortunately, our room was shabby; there... More 

Helpful?
6 Thank Aisling H
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