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All 11 Cayo Coco hotels

Hotel Playa Coco

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4.0 of 5 Hotel   |   Carretera Cayo Guillermo, Cayo Coco, Moron | Jardines del Rey, Cuba
Hotel amenities
Hotel Playa Coco
Ranked #8 of 11 Hotels in Cayo Coco
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792 reviews from our community

Traveler rating
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    322
    144
    60
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268
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (250)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Clearwater, Canada
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Take toilet paper! I had to ask frequently at the reception desk for it (for the lobby bathroom which occasionally did not smell so good!) Staff were amazing, very friendly and helpful. They all seemed to speak English and French. Food so-so! I guess Cuba is known for not having the best food. Good entertainment. You must go to the... More

Was this review helpful? Yes 1
Hiram V, General Manager at Hotel Playa Coco, responded to this review

Dear Katrina1955, Thank you for your quick opinions about your stay in Playa Coco Hotel, on behalf of all the staff that work here. It is not good to know that you didn’t enjoy your vacations here as expected, because we work very hard to achieve our main goal that is the total satisfaction of our guests, and unfortunately, we... More

Toronto, Canada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was at the hotel for 2 weeks in August. My overall experience was good especially the beach is great and night shows are excellent! I saw Broadway shows in New York, honesty, not the décor or music quality but the performance of the dancers on these shows are quite comparable to Broadway shows. Food: I should say the food... More

Was this review helpful? Yes 3
Hiram V, General Manager at Hotel Playa Coco, responded to this review

Cher HulyaH221, Thank you very much for your words of satisfaction towards your vacations in Playa Coco Hotel, we really appreciate that, and I will certainly let all the staff know about your opinions and experiences here! We will all be more than honored to have you and your friends here again in the future! Kind Regards, Hiram Valle Simon... More

Ottawa, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I went on a trip to Cuba over the Christmas break because I wanted to get away from the stress of finals and from the harsh Canadian cold. Playa Coco satisfied both, but only by default (due to the fact it was located in Cuba). I am a big foodie, and I'm not too keen on Cuban food, but I... More

Was this review helpful? Yes 1
Hiram V, General Manager at Hotel Playa Coco, responded to this review

Dear Mei L, First of all, I would like to say thank you on behalf of all the staff that works at Playa Coco Hotel because you have taken your personal time to write your experiences while vacationing here, and also I would like to thank you because of all the comments and suggestions you made. You can be sure... More

Montreal
2 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel once again made our vacation perfect. Everything was perfect, same as the first time we have been here. I would say this second time was even better. Thank you Yalily, George (Hakuna Matata), Diamelys and El Capitano from the Italian retsuarant and all the others. For the next visitors to the hotel go here with an open heart,... More

Was this review helpful? Yes 2
Hiram V, General Manager at Hotel Playa Coco, responded to this review

Dear AllenMonica, Thank you very much for your words of satisfaction towards your vacations in Playa Coco Hotel, we really appreciate that, and I will certainly let all the staff know about your opinions and experiences here! We will all be more than honored to have you and your friends here again in the future! Kind Regards, Hiram Valle Simon... More

Toronto
Top Contributor
50 reviews 50 reviews
25 hotel reviews
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Playa Coco is a fun resort for the family. The restaurants are good with lots of variety and there is a lot of fun activities to enjoy day and night. The beach is the best highlight of the resort, pristine and calm turquoise waters with white powdery sand. I love that there are wild horses on the island as well,... More

Was this review helpful? Yes 3
Hiram V, General Manager at Hotel Playa Coco, responded to this review

Dear -Taradise15, Thank you very much for your words of satisfaction towards your vacations in Playa Coco Hotel, we really appreciate that, and I will certainly let all the staff know about your opinions and experiences here! We will all be more than honored to have you, your family and your friends here again in the near future! Kind Regards,... More

Winnipeg
Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I were looking forward to a nice, quiet, affordable getaway, and had always wanted to visit Cuba. Friends recommended Cayo Coco, and we were not disappointed in the least. The staff at the Hotel Playa Coco were friendly and helpful, the room was very clean and everything worked just fine (A/C, fridge, tv, room safe, shower, toilet,... More

Was this review helpful? Yes 6
Hiram V, General Manager at Hotel Playa Coco, responded to this review

Dear KariWinnipeg, Thank you so much, on behalf of all the staff that works at Playa Coco Hotel for taking a minute of your personal time to write about your experiences while vacationing here! We really feel that we are working hard and it is not in vain because our guests are going back home full of happiness and what... More

Montreal, Canada
2 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at Hotel Playa Coco from Aug. 1-15. From check in to check out everything was good. A true four star. Staff was professional and friendly even the front desk where most hotels lack in. Room was clean and up to date. Food was the best I've had in Cuba. Beach is top notch. First time travelling to Caribean in... More

Was this review helpful? Yes 6
Hiram V, General Manager at Hotel Playa Coco, responded to this review

Dear coyote15, I would like to say thank you on behalf of all the staff that works at Playa Coco Hotel because of your words of sympathy towards them, as you have stated on TripAdvisor, you had a real good time vacationing here, when things like these happen I feel very proud of all the workers that have made our... More

toronto
Contributor
14 reviews 14 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed August 13, 2014

Keeping this simple - excellent beach with beginner snorkeling, slightly above average food (we were happy as this is Cuba), had a problem with our room and the front desk changed within hours (in fact to a better room), majority of staff very nice if treated with respect, short ride (10 minutes?) to the airport, nice nightly entertainment, nice avg... More

Was this review helpful? Yes 1
Hiram V, General Manager at Hotel Playa Coco, responded to this review

Dear TorontofunintheSun, Thank you very much for your words of sympathy towards all the staff that works at Playa Coco Hotel, and also for letting the world know about your experiences here while vacationing. I just let all the people that you have mentioned know that they are doing a good job and it is very nice and reconforting to... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 8, 2014

The beach was perfect for the family: great variety of fish for snokeling so close and safe for small children. The rest of the beach is turquoise as a postcard! We found the food very good for the price and we really enjoyed the Japanese restaurant! The only negative side was that there are mosquitos at night in August, but... More

Was this review helpful? Yes 1
Hiram V, General Manager at Hotel Playa Coco, responded to this review

Dear Marcel N, Thank you so much for sharing the experiences of your holidays in Playa Coco Hotel with the rest of the world, and also for expressing your satisfaction with the service you have received here, this is something we work for: our guests full satisfaction! It is also very nice to know that you suggest others to visit... More

Toronto, Canada
2 reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed August 6, 2014 via mobile

I have been to Cuba many times and know what to expect but this was by far the worst hotel ever. I feel obligated to share my experiences. Rooms are awful holes in sheets, lumpy pillows. Dead mosquito on walls. Toilet did not flush ,fridge broken air conditioning not cold enough. My bathroom ceiling had water leaking from room upstairs... More

Was this review helpful? Yes 11
Hiram V, General Manager at Hotel Playa Coco, responded to this review

Dear ukhobnob, First I would like to say thank you for sharing your experiences in our hotel with the rest of the world, though I disagree with some of the things you have stated there, beginning with the title you gave to your comments because I don’t think that this is, by far, a hotel from hell, as you stated... More

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Hotel Summarization (Beta)

What travelers say

  • Great time(6)
  • Very good(4)
  • Same thing(3)
  • Entertainment staff(3)
  • Lobby bar(3)
  • Other resorts(3)
  • Beach bars(3)

Additional Information about Hotel Playa Coco

Address: Carretera Cayo Guillermo, Cayo Coco, Moron | Jardines del Rey, Cuba
Location: Caribbean > Cuba > Ciego de Avila Province > Jardines del Rey Archipelago > Cayo Coco
Hotel Class:4 star — Hotel Playa Coco 4*
Also Known As:
Oasis Playa Coco Cayo
Playa Coco
Oasis Playa Coco Hotel Cayo

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Pool/beach area (361)
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Bathroom (20)
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Other (508)

Amenities

Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Spa Suites Swimming Pool
Hotel Style
#5 Luxury Hotel in Cayo Coco #6 On the Beach Hotel in Cayo Coco
Hotel Class
Number of rooms
307

Questions & Answers

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8 questions
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Questions? Get answers from Hotel Playa Coco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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