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All 11 Cayo Coco hotels

Hotel Playa Coco

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4.0 of 5 Hotel   |   Carretera Cayo Guillermo, Cayo Coco, Moron | Jardines del Rey, Cuba
Hotel amenities
Hotel Playa Coco
Ranked #9 of 11 Hotels in Cayo Coco
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940 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (298)
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Lethbridge, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed at Playa Coco from Jan 7-14. We absolutely loved the size of the resort. It was so easy to walk to wherever you wanted to go in just a few minutes. We were in the pink building and had an amazing view. Yes the rooms are older but we had everything we needed and the couple of problems... More 

Was this review helpful? Yes 4
St. Catharines, Canada
Senior Reviewer
8 reviews 8 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Just returned from my second visit to Hotel Playa Coco. Arrived on Thursday evening (Jan 15) and check-in was a breeze with a nice welcome drink and friendly smiles. Received a clean spacious room in the pink building (6201) nearest the amphitheatre. The fridge, coffee maker and safe did not work however these issues were attended to my satisfaction very... More 

Was this review helpful? Yes 12
Hamilton, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed at playa coco from Dec28th to Jan 4th. As the title says there was good things, bad things and ugly things about the resort. The good: The beach is beautiful! White sand, very big, sands bars for the kids and no problem finding a chair. There was water sports and we seen lots of people... More 

Was this review helpful? Yes 6
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

It was all good! Only thing was, a lot of the guest in the hotel are mostly Cubans. If youre Asian like us( family of 5) from Toronto, i would say " some of them are not very nice". They can cut in the line ( for food in the beach or any bars) anywhere and take the whole 20... More 

Was this review helpful? Yes 3
Otoniel R, Director General at Hotel Playa Coco, responded to this review

Dear Mazda2015, Thank you for having taking your time and write about all your experiences in our resort, I really appreciate your honesty and it is very good that you know we are working very hard to please all our guests in all their needs and expectations, no matter how old the hotel is. All our staff will be more... More 

1 review
2 of 5 stars Reviewed 3 days ago NEW via mobile

This resort is rated as a 4 star well it is not. On the site it says entertainment during the day, we had 2 days of games. Bingo which they don't have all the balls and another day they would drop a stick and you would try to catch it. We were promised lobster well we never got any. When... More 

Was this review helpful? Yes 1
Otoniel R, Director General at Hotel Playa Coco, responded to this review

Dear Ssilburn, Thank you very much for taking your personal time to write your experiences and opinions while vacationing at Playa Coco Hotel, I really appreciate that and you need to know that it is very disappointing that you have gone home with such bad experiences of our service and staff, because if there is something at this resort that... More 

Toronto, Canada
1 review
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I must take this time to write a review, I owe my vacation not only to Cuba Cayo Coco but to the amazing staff of the hotel Playa Coco. • As soon as we arrived the reception area was receiving us with dancers and music, it was so clean and beautiful to look at, special thanks to Edna from reception... More 

Was this review helpful? Yes 25
Otoniel R, Director General at Hotel Playa Coco, responded to this review

Dear lizyt1, Thank you very much for your words of satisfaction towards your vacations in Playa Coco Hotel, we really appreciate that, and I will certainly let all the staff know about your opinions and experiences here! We will all be more than honored to have you and your friends here again in the future! Kind Regards, Otoniel Riveron Portela... More 

Kitchener ontario
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I just returned from my 4th stay at Playa Coco. January 9th through the 16th. I must say that with each trip this resort gets better and better. Over the past 3 years the management has made huge improvements from paint, renovations, new loungers and improved bathrooms. Each trip the food gets better as well. I must admit that what... More 

Was this review helpful? Yes 16
Otoniel R, Director General at Hotel Playa Coco, responded to this review

Dear Vacaygirl19, Thank you very much for your words of satisfaction towards your vacations in Playa Coco Hotel, we really appreciate that, and I will certainly let all the staff know about your opinions and experiences here! We will all be more than honored to have you, your family and your friends here again in the near future! Kind Regards,... More 

Calgary, Canada
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was our second trip to this hotel. We came back because we enjoyed our first stay so much. We especially enjoyed the staff at the hotel. They go out of their way to help you out. We had room issues like other people have described, but with one phone call or visit to the front desk and it was... More 

Was this review helpful? Yes 10
Otoniel R, Director General at Hotel Playa Coco, responded to this review

Dear AxelF68, I would like to say thank you on behalf of all the staff that works at Playa Coco Hotel because of your words of sympathy towards them, as you have stated on TripAdvisor, you had a real good time vacationing here, when things like these happen I feel very proud of all the workers that have made our... More 

Halifax, Nova Scotia, Canada
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This resort is a great place for families and those looking for general rest and relaxation. Beach superb and no shortage of loungers. See my review in Halifax's Chronicle Herald. http://thechronicleherald.ca/travel/1263542-christmas-in-cuba-trading-the-snow-shovel-for-sand-shovels The food is good and there is a lot of choice in the main dining room buffet, as well as great fast food in some of the little cafe.... More 

Was this review helpful? Yes 4
Otoniel R, Director General at Hotel Playa Coco, responded to this review

Dear susanfromcanada2015, I would like to say thank you on behalf of all the staff that works at Playa Coco Hotel because of your words of sympathy towards them, as you have stated on TripAdvisor, you had a real good time vacationing here, when things like these happen I feel very proud of all the workers that have made our... More 

1 review
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Just wanted to say a few things about Hotel Playa Coco I visited this Resort a few years back with a big group of friends this was my first time travelling anywhere and it was the best experience of my life:) Staff, food, pool, beaches, entertainment and of course the bar lol was great, my room was beautiful facing the... More 

Was this review helpful? Yes 12
Otoniel R, Director General at Hotel Playa Coco, responded to this review

Dear KLWEB, Thank you very much for your words of sympathy towards all the staff that works at Playa Coco Hotel, and also for letting the world know about your experiences here while vacationing. I just let all the people that you have mentioned know that they are doing a good job and it is very nice and reconforting to... More 

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Hotel Summarization (Beta)

What travelers say

  • Great time(6)
  • Very good(4)
  • Entertainment staff(3)
  • Same thing(3)
  • Other resorts(3)
  • Lobby bar(3)
  • Beach bars(3)

Additional Information about Hotel Playa Coco

Address: Carretera Cayo Guillermo, Cayo Coco, Moron | Jardines del Rey, Cuba
Location: Caribbean > Cuba > Ciego de Avila Province > Jardines del Rey Archipelago > Cayo Coco
Hotel Class:4 star — Hotel Playa Coco 4*
Number of rooms: 307
Also Known As:
Oasis Playa Coco Cayo
Playa Coco
Oasis Playa Coco Hotel Cayo
Hotel Style:
#5 Luxury Hotel in Cayo Coco
#6 On the Beach Hotel in Cayo Coco

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