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Hotel Playa Coco

Carretera Cayo Guillermo, Cayo Coco, Moron | Jardines del Rey, Cuba
Hotel Playa Coco
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1,159 reviews from our community

Traveler rating
    361
    448
    195
    90
    65
See reviews for
388
346
65
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Shelburne, Canada
1 review
4 of 5 stars Reviewed yesterday NEW

We had a great Vacation at this resort in March 2015.4th time to Cuba and best trip !! The most beautiful beach !! Great Pool, lot's of loungers beach and pool areas. Everything is very close. All staff are very friendly throughout the Resort. Food good and lot's to choose from on the resort. Lot's of bottled water in our... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

I consider that if one of my best experience I' ever taken in my life. The atmosphera is familiar and great and the beach is wonderful. Congratulations for the staff, it' s very nice. I'll come back soon

Was this review helpful? Yes 1
St, Catharines
Contributor
15 reviews 15 reviews
15 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I've lost count now of how many times we've vacationed at Hotel Playa Coco. We keep returning for the fantastic beach and the fabulous staff. We are always greeted and treated like family and made to feel very welcome. The new lobby and the new buffet are beautiful and we can't wait to return. Thanks to Lozano Yoanni Micheal George... More 

Was this review helpful? Yes 3
Dartmouth, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was the 3rd time I have been at the Playa in the last year. I love this place, not because it is a 5 star - which it isn't - it's because of the staff and people of this area in Cuba. I have made some really great friends at the Playa as well as in Morin. The people... More 

Was this review helpful? Yes 4
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Me and my family stayed there for two weeks and it was awesome. The staff are very friendly there and would do anything for you. Karel is amazing , he was great with our kids , made sure we were all having fun. Eli the awesome is great. Loved being around him, kids really loved him. Such a sweet heart.... More 

Was this review helpful? Yes 4
Otoniel R, Director General at Hotel Playa Coco, responded to this review

Dear Nikki K, Thank you so much for your words of satisfaction concerning the actitude of our workers, specially those of the entretainment team, they work really hard to keep people happy and having fun. I am very proud of all of them, as well as the others that made possible that you went home with such a good memories... More 

Dartmouth, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived home yesterday from our 3rd visit there and 2 weeks of great holiday time. Family love our experience and love the staff at the Playa Cayo Coco. I don't give this one a 5 rating and explain at the bottom of my review. Calling out poster B.B; - no such person was there and I believe this person... More 

Was this review helpful? Yes 3
Otoniel R, Director General at Hotel Playa Coco, responded to this review

Dear SmithNora, Thank you so much for the very honest and positive opinions about your experiences while vacationoing here at Playa Coco hotel. I really apologize because you had that incident the day of the event you have mentioned because they did something wrong that day, and I did not know that it was happening this way, thank you for... More 

Kitchener ontario
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 1 week ago

I just returned from my 5th stay at Playa Coco. Once again another amazing time. The resort is under renovation and it is low season but it didn't seem to impact our stay. The changes they have made since January were fabulous. There is not doubt this hotel will be even better once completed. Kudos to the management for the... More 

Was this review helpful? Yes 2
Otoniel R, Director General at Hotel Playa Coco, responded to this review

Dear Vacaygirl19, I would like to say thank you for taking your personal time to write your experiences at Playa Coco Hotel last April, it is always very good to know that our guests go back home satisfied with the service we provide here and wanting to come back to the hotel because they loved the place and the service... More 

1 review
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Went to Cuba with 2 other families. There were 8 of us adults and 5 children. Check in was alright. Weather was beautiful. Beach was breathtaking. The food was alright. Get tired of the same food for 7 days. Breakfast was the best meal. Not too much to do from 5 till 9. The bar tenders were quick and friendly.... More 

Was this review helpful? Yes 8
Otoniel R, Director General at Hotel Playa Coco, responded to this review

Dear B B, In spite that it is not so good to know that you had a bad experience at the hotel with one of the entretainers (something that is not usual at the hotel), I would love to say thank you for being so honest and let the world know your experiences while vacationing here, it is something that... More 

Eastern Canada
Top Contributor
114 reviews 114 reviews
27 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 1 week ago

This is my second trip to Cuba and it compared favourably with last year. I had a great room, beach view. Buffet was fine, have seen better selection and it's not their fault that i don't eat ANY seafood or meat on the bone or with skin, so I ate a lot of cheese all week. The pizza at the... More 

Was this review helpful? Yes 3
Otoniel R, Director General at Hotel Playa Coco, responded to this review

Dear trinity1969, Thank you so much, on behalf of all the staff that works here at Playa Coco Hotel for putting into words all the feelings and emotions you had while vacationing here with us, we appreciate that you have taken your personal time to do so. I feel that you have bee really honest with your review and we... More 

Toronto, Canada
2 reviews
3 of 5 stars Reviewed 2 weeks ago

This trip was booked two days before departure so we got a great deal for the full 5 day stay. Flight with Sunwing was great. At check in, it took 4 hours for us to get our room because it wasn't ready. The people at the front desk lacked customer service and weren't helpful at all. Your best bet there... More 

Was this review helpful? Yes
Otoniel R, Director General at Hotel Playa Coco, responded to this review

Dear wwhvmd11, Thank you so much for stating your comments about your experiences at Playa Coco hotel, I feel that you have been very honest with your review and I really appreciate that. All our staff will be more than happy to have you here at the hotel one more time in the future, just to give you a personalized... More 

Hotel Review Summarization

What travelers say

  • Great time(5)
  • Very good(4)
  • Beach bars(3)
  • Entertainment staff(3)
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