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Hotel Colonial Cayo Coco

Jardines del Rey | Cayo Coco, Cuba
Hotel Colonial Cayo Coco
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888 reviews from our community

Traveler rating
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    60
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219
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3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Oakville, Canada
Contributor
19 reviews 19 reviews
10 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed today NEW

This was my second time to visit this resort. I went with a good friend from April 4 to 18, 2015. I had been here about 2 years ago and noticed some very positive changes. It is still a hidden gem for the amount of money you pay. Returning guests are treated like royalty, and the staff remembers faces too.... More 

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ontario
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed yesterday NEW

staff are friendly but hotel needs a lot of work our rooms were 3309 and 3310 water leaked down from the bathrooms above us YUK front desk said they would send somebody to fix it ...didn't happen. other people we talked to said they had the same problem the pool was nice we would not go back to this hotel

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Winnipeg, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

The hotel is affordable. Food is fine. It's my 4th time in Cuba but the 1st time at Colonial. The waiters look stressed out (although work well and are friendly) and I feel sorry so few people tip them. It's really a shock that unlike in Varadero hardly anyone reward leaves a peso at least once a day, not to... More 

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Windsor, Canada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Quit looking for the bad things is all I have to say. Anywhere you go, you could say something negative. If all you've heard about Cuba is negative I'm happy to report that this was fantastic. Far exceeded our expectations, amazing beach, nostalgic hotel, rooms and grounds. The people were wonderful and the food was completely acceptable. Was the food... More 

Was this review helpful? Yes 4
Fredericton, Canada
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very friendly and helpful staff. Very nice Spanish setting, Long beaches with comfortable environment. Six pools lots of space. Food was good. Nightly entertainment started late and was some times non existence, I would return due to the complex lay out and beaches.

Was this review helpful? Yes 4
Contributor
15 reviews 15 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I went there from April 10 to 17 and flew Canjet and we got there earlier than scheduled as well as the return flight to Toronto. I loved that everything was centred around the lobby so not much distance to get to everything. You have the two buffets, Fontanella restaurant for a la carte, piano bar, churro station for the... More 

Was this review helpful? Yes 3
Ontario
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We flew on Canjet; perfect flight, left early got to Cayo coco early :) Went very fast at the airport, before we knew it we were on the bus with a cervesa in our hands heading to our resort which was 15 min away.. We traveled with our 7 & 4 year old daughters,brother-in-law and his partner. I had emailed... More 

Was this review helpful? Yes 4
Toronto, Canada
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We went their in March of 2015 with not high expectations. First the negatives; Food was ok but what was not ok... they kept on running out of basic items ex. eggs at breakfast? The grounds were very tired and needed some work and updating...so bad that I seriously twisted my angle from the interlocking stones that are all popping... More 

Was this review helpful? Yes 2
Colborne, Canada
1 review
2 of 5 stars Reviewed 5 days ago NEW

We arrived on Monday evening and check in was very quick. We were booked into 18 block? which we found out was the furthest away from everything. We were almost closer to the resort next to us as we listened to their evening entertainment each night. The room itself was clean with fridge. There wasn't a coffee maker (as is... More 

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1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Yes this place may not be perfect BUT it is still worth a look. We paid 800 each for trip. Was well worth every penny. Went with great friends who also had a blast. The buffet is repetitive but we found there was enough selection to keep us happy. And food was pretty decent. Heck they had fresh turkey one... More 

Was this review helpful? Yes 4
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