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All 11 Cayo Coco hotels

Hotel Colonial Cayo Coco

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4.0 of 5 Hotel   |   Jardines del Rey | Cayo Coco, Cuba
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  • Reviews (704)
  • Photos (1,537)
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  • Room tips (139)
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Hotel Colonial Cayo Coco
Ranked #9 of 11 hotels in Cayo Coco
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704 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
Date | Rating
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  • Spanish first
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English first
Montreal, Canada
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Five weeks ,only two where OK ,we have Cuban ,experience with local folklore that is little more ,the what you have in place of no problem like places of no shortage ,but when basic Are missing that is too much ,only love for the best staff that is always helpfully trying from nothing give the service, that we need coming... More

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

We stayed here for 8 nights and found the staff to be warm, welcoming and very helpful. We also were impressed with the cleaning staff and we really liked our room. However, there was an issue with the air conditioning but this was promptly dealt with. The grounds were also kept in very good condition and it felt clean and... More

Was this review helpful? Yes 1
Omemee, Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This report is a little late; I thought that I had filed it in April. As always we booked our vacation with Red tag.ca We stayed at the Hotel Colonial Cayo Coco from 28-MAR-2014 to 04-APR-2014, this was our 5th Visit. The occasion was our 40th Wedding anniversary. It was good to see old friends again, I mentioned to Michel... More

Was this review helpful? Yes 4
Oshawa, Ontario, Canada
2 reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overdue review, we traveled to hotel Colonial from March 27, 2014 - April 5, 2014. We were given a room and the A/C was not working well, quickly rectified, just not what we paid for. We had 2 rooms booked so wanted to remain together. The new rooms worked out great. The pools were spotless, and very enjoyable. Beach was... More

Was this review helpful? Yes 6
Rhyl, United Kingdom
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Can I firstly say..we thought Cuba was an exceptional place to visit. However we couldn't help be disappointed by the Hotel Colonial in Caya Coco. As mentioned by many other travellers, the food and service were well below its claimed "4 Star" rating. I'm all for trying food abroad, but some of the food was inedible. Undercooked meat,repetitive menus, mostly... More

Was this review helpful? Yes 2
Halifax, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We traveled with Air Canada in a group of 9 (4 children) in April 2014. Fourth trip to Cuba, second year in a row to beautiful Cayo Coco. Cayo Coco is a tropical paradise and the people are fantastic! The resort has lots to offer.. a different feel than we are used to.. the atmosphere is like a Spanish village... More

Was this review helpful? Yes 3
Kitchener, Canada
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hello, we just returned from a week at Hotel Colonial. We would like to say that this is a very clean, well kept, quaint hotel which makes you feel like you stepped back in time. Gardens and landscaping were awesome, staff was great....only found 1 bar tender down at the main pool bar not so friendly at all, but the... More

Was this review helpful? Yes 4
rock forest,quebec.canada
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Unbelievable real eye opener! First let me begin by stating......there is no exclusive side or block of rooms known as"CLUB CARIBE" to Hotel Colonial .my room(1164) closest to the lobby & face the street enterance ,noise of the constant traffic of buses,cars,tractors and the smell of diezil.(This was the club caribe)I i went down to reception and asked about my... More

Was this review helpful? Yes 6
Saint Sauveur des Monts, Canada
12 reviews 12 reviews
5 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed July 15, 2014

First of all, I don't understand the negative reviews. This hotel is very clean, our room was fantastic, bed was comfortable, staff was super friendly and the beach (people, pick up after yourselves, especially your cigarette butts!!?!) was AMAZING. Food: you want to eat like you do in your own country? Stay home. You're in Cuba, read about the country... More

Was this review helpful? Yes 6
2 reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed June 28, 2014

Just spent a week there with my 2 children, from June 20 to 27. The reception service was nothing spectacular and information given was not consistent. (When a la carte is open, buffet will be closed - no, says another and no reservations are required. Not true! We were turned away one evening and yet there were only 5 tables... More

Was this review helpful? Yes 6
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Additional Information about Hotel Colonial Cayo Coco

Address: Jardines del Rey | Cayo Coco, Cuba
Location: Caribbean > Cuba > Ciego de Avila Province > Jardines del Rey Archipelago > Cayo Coco
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Colonial Cayo Coco 4*
Also Known As:
Hotel Blau Colonial
Blau Colonial Cuba
Blau Colonial Hotel
Blau Colonial Cayo Coco

1,537 photos of this hotel

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All traveler photos (1531)
Pool/beach area (365)
View from room (71)
Dining (80)
Hotel & grounds (274)
Videos (9)
Room/suite (128)
Bathroom (17)
Family/play areas (12)
Business center/function rooms (1)
Other (574)

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All management photos (7)
Hotel & grounds (3)
Dining (1)
Other (3)


Bar / Lounge Beach Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#6 Luxury Hotel in Cayo Coco #7 On the Beach Hotel in Cayo Coco
Hotel Class
Official Description (provided by the hotel)
The Colonial Hotel is located in the exclusive Cayo Coco to the east of Cuba. Our luxury hotel in Cuba has been completely renovated and reopened in 2011 as a four star hotel with new services and luxurious facilities. Colonial Hotel is the perfect place for a romantic get away or exciting family holiday. Enjoy some of the best beaches in Cuba while enjoying the excellent facilities of our colonial style Cayo Coco hotel.Discover our beach with its expanses of white sand and clear turquoise waters. Colonial Hotel offers a large variety of restaurants, mixed grills, bars and beer Gardenn. Our guarantee of top quality service makes us stand out.the hotel are invaitin to celebration the 20th aniversiti next year. ... more   less 
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Questions & Answers

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1 question
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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