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Hotel Colonial Cayo Coco

Jardines del Rey | Cayo Coco, Cuba
Hotel Colonial Cayo Coco
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939 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto, Canada
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed yesterday NEW

We returned yesterday from a very enjoyable trip to the Colonial....our first visit to Cayo Coco.( June 28th.- July 5th.) We flew with Cubana, and have to say that both flights were really great, the planes were clean, the flight attendants quite friendly and efficient, and the little snack/meal on both flights was fresh, tasty and quite adequate, especially for... More 

Was this review helpful? Yes 5
Barrie, Canada
Level Contributor
125 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 498 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

First off, this was our 15th time to Cuba, so let me explain something to fellow travellers in simple terms: THE MORE MONEY YOU PAY EQUALS INCREASED QUALITY! So, for ONLY $700 bucks each we flew WestJet Toronto to Cayo Coco, transferred in an air conditioned bus to The Colonial, enjoyed a large clean king size suite, and had all... More 

Was this review helpful? Yes 2
Golden, Canada
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Hotel Colonial is definitely deteriorating, being the very first resort on Cayo Coco, built in 1993. However, there are some good things about it. I enjoyed the rooms for their layout, although they were quite stinky (like wet towels?), I also really enjoyed the pasta/pizza at the little pizzeria. The buffet was not very impressive, their "beef" was more of... More 

Was this review helpful? Yes 2
Oaxaca, Mexico
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Went there with good friends for a week, we were debating for cuba or republic, anf what made us change our minds is the beach! Everyone says it, the beach in cuba, whever you are, is breath taking! So, this hotel for me was pretty good, we backpack alot so were used to not "exceptional rich hotels"... the rooms were... More 

Was this review helpful? Yes 3
Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Ok. Let me start by saying, I am not looking for much when I go away other than having some well earned rest and relaxation. I travelled with my wife and 4 year old daughter in May. The room we had was great. Nice and cool. It was kept very clean and the chamber service was great as well. She... More 

Was this review helpful? Yes 5
Kingston, Ontario, Canada
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This was one of the worst places ive ever been in all my travels. This is the one and only resort i have ever left after two days. This place is like a ghost town. Ive been through it on travels on horse carriages, and buses and no matter what time of the year i go it always seems empty.... More 

Was this review helpful? Yes 2
Toronto
Level Contributor
73 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We had a nice time here. We went in October and there wasn't many people there. We also found out that a big storm had just hit the island, so the beach was in very rough shape. I think this is a very average place. The room, pool, food, service and beach was very average. I think the best part... More 

Was this review helpful? Yes 3
Canada
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First off this was my first trip to an all inclusive resort so from the beginning I was unsure about what to expect. Second of all I'm also picky when it comes to places to stay etc. My mom chose this resort and after reading reviews I admit I was very skeptical about the place. However, after spending a week... More 

Was this review helpful? Yes 8
Mascouche, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Ok, let's call a spade, -a spade-...This resort is the first and oldest resort in Cayo Coco. This being said, it's far from impressive as you arrive. The first thing that comes to mind is that the place seriously needs a major facelift! It seems that just the strict and very necessary maintenance is done. As we proceeded to check-in,... More 

Was this review helpful? Yes 8
Cambridge, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My husband and I booked an offsite trip with the Hola Sun Representative Roberto and he entered our credit card into two different machines ..... said the first one was in error and we never received a reciept? So when our bill came in - we were billed twice. We have been trying everthing to get our money back but... More 

Was this review helpful? Yes 3
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