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Tryp Cayo Coco

Ave. Los Hoteles, 1300, Cuba
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1 room 1 guest
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Tryp Cayo Coco
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4,826 Reviews from our TripAdvisor Community

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Traveler rating
    1,653
    1,852
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17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,036)
Date | Rating
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  • Italian first
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  • All months
    (4826)
  • Mar-May only
    (1406)
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    (1016)
  • Sep-Nov only
    (949)
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Hull
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

This was our 2nd visit to the Tryp hotel and the 2 main reasons we booked this again was the Stunning beach it has and The food the first time was very varied and of very good standard. This time we had noticed improvements in lots of area's public area's were a lot tidier and broken tiles were fixed, it... More 

Was this review helpful? Yes 1
Bury, United Kingdom
Level Contributor
1 review
3 of 5 stars Reviewed 4 days ago NEW

We went out to Cayo Coco on the 12th August 2015, From looking at most reviews we wasn't sure on if we'd like it. When we arrived at the hotel, we asked for our room we was told it wasn't ready, we then had to wait 1hour, once the hour was up we went back to find out it still... More 

Was this review helpful? Yes
A TripAdvisor Member
5 of 5 stars Reviewed 5 days ago NEW

first time in cuba went with family and friends had a brilliant time hotel food and staff were very good. the beach and sea were the best I have ever seen I swam with the dolphins which was a dream come true hoping to go back next year.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
ManagerTrypCayoCoco, Director General at Tryp Cayo Coco, responded to this review

Dear Julie from Essex, Greetings from Tryp Cayo Coco! Thank you very much for your lovely review, by the sounds of it you had a great time! We are happy to read that you enjoyed the resort and our service. We will see you next year! Kind regards, Asier Baquero General Manager More 

Dartford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

After a great holiday at tryp in 2014 we decided to return this year. We took more friends an family with us. At first we were surprised how shabby some of the apartment blocks looked from the outside then realised there was a huge refurbishment plan. This did not affect our holiday at all. The staff were amazing as always.... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 3
ManagerTrypCayoCoco, Director General at Tryp Cayo Coco, responded to this review

Dear amandavince from United Kingdom, Your comment as Repeat Guest is very important for us. It is always good to receive such good feedback form our friends from United Kingdom. We are very happy that we did succeed in exceeding your expectations in all respects. Our team, among them Yaidaris, Borges, Osmani and many more, ensure that our guests receive... More 

Leeds, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just returned from a 2 week holiday at the Tryp cayo coco and it was fabulous. Our 2 children aged 9+13 had the best holiday too.The food was amazing but then again we are not fussy eaters and like to try new foods, the drinks were lovely and can highly recommend a banana mama at the lobby bar.Whilst... More 

Was this review helpful? Yes 2
ManagerTrypCayoCoco, Director General at Tryp Cayo Coco, responded to this review

Dear Kirsty S from Leeds, United Kingdom, It is always good to receive such good feedback form our friends from United Kingdom. We are glad to see that you spend a very good holidays at the Tryp Cayo Coco and we thank you so much for taking the time to report your comments and to share your feedback with us... More 

Ontario
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 1 week ago

We were there for 2 weeks. Far from a 4 star maybe a 2 at best. Had to change rooms 3 times in order to get a working toilet and warm water and just working water. Most of the staff were nice but there were also a few really bad. Maids were OK if you left them something everyday but... More 

Was this review helpful? Yes 2
ManagerTrypCayoCoco, Director General at Tryp Cayo Coco, responded to this review

Dear 19161920, Thank you so much for choosing our hotel for your holidays. We are very sad to read that your stay was not as pleasant as it should have been and we would like to apologize for the inconvenients you encountered while staying in our resort. Your comments are very generic and could apply to any hotel with a... More 

Cambridgeshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We have just returned from this hotel and if like me you have been reading reviews and are worrying if you have made the right decision In booking here then I'd say don't panic as long as you don't expect the ritz at travel lodge prices. We arrived and were seen promptly by the polite and friendly reception staff and... More 

Was this review helpful? Yes 7
ManagerTrypCayoCoco, Director General at Tryp Cayo Coco, responded to this review

Dear lisamcoulson from United Kingdom, It is always good to receive such good feedback form our friends from United Kingdom. We are glad to see that you spend a very good holidays at the Tryp Cayo Coco and we thank you so much for taking the time to report your comments and to share your feedback with us and our... More 

Maryport, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here the last 2 weeks in July for the 4th time, normally i'm disappointed to leave after 2 weeks, but was so disappointed with our visit this time, First disappointment was the fact that the quiet pool where we normally spend most of our time was closed but that can't be avoided as it needed fixed, so we used... More 

Was this review helpful? Yes 5
ManagerTrypCayoCoco, Director General at Tryp Cayo Coco, responded to this review

Dear louise c, Thanks for choosing our hotel for your holidays and for posting your review on TripAdvisor. First of all we would like to apologize for the dissatisfactions you encountered during your stay. With regards to the swimming pool issue, according to the report on the lifeguard the situation was on the bridge by the pool not on the... More 

Stafford, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at Tryp from 22nd July - 5th August as a family for 4 (all adults) and with friends. From contacting William and Jorge in Customer Services before arrival to departure everything was truly brilliant. I can only write this review as I found everything. We were at Tryp during November 2014, when a lot of renovation work was... More 

Was this review helpful? Yes 3
ManagerTrypCayoCoco, Director General at Tryp Cayo Coco, responded to this review

Dear Alison T, Thank you very much for your fabulous feedback about your recent visit to Tryp Cayo Coco Hotel. We are very happy that we did succeed in exceeding your expectations in all respects. Our team, among them William, Jorge, Steve, Danny, Arcia and many more, ensure that our guests receive the best of service possible. Repeat guests like... More 

Liverpool, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

This hotel was the worst hotel that I have ever been too. I have never written a review before but I feel that I must inform travellers of this hell hole. The best part of this hotel is there beach its amazing!! however, the hotel itself is run down to say the least. The towels are heavily stained as well... More 

Was this review helpful? Yes 4
ManagerTrypCayoCoco, Director General at Tryp Cayo Coco, responded to this review

Dear sophie p, Greetings from Tryp Cayo Coco. Your feedback is extremely important for us; thank you for taking the time to share your holiday experience. We are sorry to hear that you were not satisfied with our facilities and the service provided by our team members. Please accept our sincere apologies for the disappointment you experienced. The pool is... More 

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