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Tryp Cayo Coco

Ave. Los Hoteles, 1300, Cuba
Tryp Cayo Coco
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4,655 reviews from our community

Traveler rating
    1,597
    1,790
    678
    359
    231
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1,217
1,603
210
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Burlington, Canada
Top Contributor
75 reviews 75 reviews
33 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was our second time round to this resort, no different to the first...great time, met lots of great people, only down side was the weather....rain, wind...a little sun. So a break down of my review on Tryp: Staff - Excellent. Rooms - Good for Cuba, accept you will have an Air Con unit that may or may not work,... More 

Was this review helpful? Yes 3
Toronto, Canada
1 review
3 of 5 stars Reviewed 2 days ago NEW

Stayed here with friends in April. The rooms we were put in need a lot of fixing. Cracked tiles, doors not closing/no bathroom door at all. Cupboards broken and hanging out. The fact you only get 1 bottle of water a day (if they even bring it). Every time I've come to Cuba we have had unlimited water, pop and... More 

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Germany
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I was not happy at the beginning, the check in was poor of information and it was clear they were only making sure we paid everything in advance. But then then stay revealed to be nice, though not in the best hotel ever. The room was big, the building need renovation but overall is ok. Nice swimming pool but the... More 

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Holland Landing
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

This resort is not at all a 4 star place. It misrepresents what the services are in many areas. For example, my oceanview room was at least 100 metres from the ocean and the water could barely been seen from the balcony. Our room did not have one picture on the walls. The minibar was stocked with one bottle of... More 

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Paris, Canada
Contributor
17 reviews 17 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I went to the Tryp the last week of March into the first week of April. The lobby is located above the resort so to get down to the rooms pool beach etc. ,you either have to use the stairs or a few ramps might be hard if you have mobility issues. This is also where the buffet is located... More 

Was this review helpful? Yes 1
St. John's, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

TRYP HOTEL CAYO COCO Tryp Hotel, Cayo Coco. Give it a 2 or 2.5 Stars. We had no A/C, to no flushing toilets, to no hot water. Depending which room you were in. We experienced it all. 1st. room had no A/C or toilet wouldn’t flush, looked at 2nd room water running on the floor from the sink, no hot... More 

Was this review helpful? Yes 1
ManagerTrypCayoCoco, Director General at Tryp Cayo Coco, responded to this review

Dear GBL112, We are sorry to hear that you were not satisfied with our facilities and the service provided by our employees. Please accept our sincere apologies for the disappointment you experienced. The situations you encountered are certainly not the usual standards of our hotel. We are currently in the process of improvements in the hotel. Most of our customers... More 

Waterdown
Reviewer
4 reviews 4 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Yes, I guess we are creatures of habit and we never tire of this resort :) We booked a last minute vacation to Tryp from April 10-17. The weather was perfect! The staff was amazing as per usual!! The beach was picture perfect - Love it!!! The rooms were clean! The entertainment A+ as always. The entertainment team work hard... More 

Was this review helpful? Yes 4
ManagerTrypCayoCoco, Director General at Tryp Cayo Coco, responded to this review

Dear Catherine D, Thank you very much for your fabulous feedback about your recent visit to Tryp Cayo Coco Hotel. We are very happy that we did succeed in exceeding your expectations in all respects. Our team, among them Nuirys, Liset, Guillermo, Osmani, Yamilet at the Lobby Bar, Maritza at the Beach Bar, Oswaldo at the Oriental, Michel at the... More 

Barrie, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I (Canada) spent two weeks at Tryp Cayo Coco (Apr2-16) along with our neice from the UK and we had a really marvelous holiday. Tryp has one of the best sandy 50 km beaches in Cuba and a very large well spreadout resort with 6 a la carte restaurants and a main buffet offering variety of menus... More 

Was this review helpful? Yes 4
ManagerTrypCayoCoco, Director General at Tryp Cayo Coco, responded to this review

Dear FunrunJNN from Barrie, Canada, Greetings from Tryp Cayo Coco! Thank you for choosing our hotel for your vacations. We are pleased to know that overall you have enjoyed our services, both families Canadian and British. We will take your suggestions into consideration to keep improving day by day. We hope you can visit us again soon. Our best regards... More 

Montreal, Canada
1 review
5 of 5 stars Reviewed 1 week ago

We stayed at the Tryp from April 4th to the 12th. This was our third vacation at this hotel and it keeps getting better. The food and entertainment have improved quite a bit and they are currently renovating the floors and the bathrooms in buildings 1 through 6. The hotel manager told me that once those improvements are done they... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
ManagerTrypCayoCoco, Director General at Tryp Cayo Coco, responded to this review

Dear Jodie P from Montreal, Canada, Greetings from Tryp Cayo Coco! Thank you for choosing our hotel for your vacations. We are pleased to know that overall you have enjoyed our services. We thank your for your comments and advices to other customers like you. We hope you can visit us again soon. Our best regards from sunny island of... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Al lacartes could be better, premier upgrade worth it. Noche Del Mar & Spanish restaurants need improvrement. Staff everywhere first class. Great holiday ready to return. Enjoyed evening at Cuban restaurant, could use better lighting .

Was this review helpful? Yes 2
ManagerTrypCayoCoco, Director General at Tryp Cayo Coco, responded to this review

Dear balmoral224, Thank you for your lovely review, by the sound of it you had a great time! We are happy to read that you enjoyed the resort and our service. We hope to see you back soon, here at Tryp Cayo Coco! Kind regards, Asier Baquero General Manager More 

Hotel Review Summarization

What travelers say

  • Very good(48)
  • Main pool(35)
  • Lobby bar(32)
  • Entertainment staff(20)
  • Beautiful beach(19)
  • Great time(17)
  • Guest service(9)
  • Rooms are clean(9)
  • Pizza place(8)
  • Buffet restaurant(8)
Questions? Get answers from hotel staff and past guests. Ask a question

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