We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Tryp Cayo Coco

Ave. Los Hoteles, 1300, Cuba
Tryp Cayo Coco
Write a Review

4,668 reviews from our community

Traveler rating
    1,600
    1,797
    679
    361
    231
See reviews for
1,222
1,606
211
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,002)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (4668)
  • Mar-May only
    (1363)
  • Jun-Aug only
    (901)
  • Sep-Nov only
    (949)
  • Dec-Feb only
    (1455)
All months
Niagara Falls
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

First impression of this resort was delight. We arrived on a sunday, everything was great. By Wednesday, we had no cold water and no flushing toilets. we were told it would be fixed in about 1.5 hours, was all day before we thought it was fixed but we woke up Thursday morning to the samething and same thing was told... More 

Was this review helpful? Yes 1
ManagerTrypCayoCoco, Director General at Tryp Cayo Coco, responded to this review

Dear Barb B, Thank you very much for sharing your comments about your stay in our hotel. We are happy to read that you on the overall you enjoyed our service and hotel. We pay attention to the issues you mention that help us to improve day by day. We hope to see you back soon in the Tryp Hotel!... More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Recently stayed at this hotel in March. Went solo to get some R & R. First time in Cuba and I was impressed with the hotel. They were very accommodating when I asked to change my room (3 block, 1st floor) to something closer to the pool. Stayed in 6 block, top floor and that was one of the remodeled... More 

Was this review helpful? Yes 4
ManagerTrypCayoCoco, Director General at Tryp Cayo Coco, responded to this review

Dear graeme h, Thank you very much for sharing your comments about your stay in our hotel. We are happy to read that you on the overall you enjoyed our service and hotel. We pay attention to the issues you mention that help us to improve day by day. We hope to see you back soon in the Tryp Hotel!... More 

Maidstone, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

yes it needs updating as most people say but we said in block 10 as I had asked for and both our rooms were fine for us everything worked it was very clean the maids did a brilliant job with the kids room as that was a mess most of the time my boy got badly burnt while we were... More 

Was this review helpful? Yes 1
ManagerTrypCayoCoco, Director General at Tryp Cayo Coco, responded to this review

Dear Niki R, It is always good to receive such good feedback form our friends from United Kingdom. We are glad to see that you spend a very good holidays at the Tryp Cayo Coco and we thank you so much for taking the time to report your comments and to share your feedback with us and our readers. We... More 

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

you'll be fine! The rooms and villas need to be refurbished...BIG TIME...but the resort itself, the beach, the grounds, the atmosphere, the staff, the drinks, the food, the entertainment...awesome. This place runs like a well-oiled machine....the resort has great energy and is very much alive and so much fun...we had a terrific time. Always something going on...We would go back... More 

Was this review helpful? Yes 1
ManagerTrypCayoCoco, Director General at Tryp Cayo Coco, responded to this review

Dear Jollybeacher, Greetings from Tryp Cayo Coco! Thank you for choosing our hotel for your vacations. We are pleased to know that overall you have enjoyed our services, and you have so much fun with the great energy and lively activities in the hotel. We will take your suggestions into consideration to keep improving day by day. We hope you... More 

Halifax, Canada
Contributor
16 reviews 16 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We at the Tryp on April 19 , 2015 and our vacation began .I had corresponded with the customer service requesting various things such as room location and ala carte reservations. I was granted all my requests and treated to every courtesy they could offer. For this I am saying this has been my best vacation to Cuba yet. Our... More 

Was this review helpful? Yes 3
ManagerTrypCayoCoco, Director General at Tryp Cayo Coco, responded to this review

Dear Sammy611, Thank you very much for your feedback about your recent visit to Tryp Cayo Coco Hotel. We are very happy that in general you enjoyed your stay. Our team, among them Ricardo and many more, ensures that our guests receive the best of service possible. We really appreciate that you took the time to write about our services... More 

Kelowna, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We went with another couple for a week in April 2015. Just got back a few days ago and we sure miss the resort and the people. We have a really awesome vacation. Please remember you are in Cuba - life is very different compared to life in Canada. Although we didn't have cold water for a few days.... it... More 

Was this review helpful? Yes 1
ManagerTrypCayoCoco, Director General at Tryp Cayo Coco, responded to this review

DearWesla E, We are delighted to read your complimentary comments; indeed our beach is very much appreciated by our guest. There can be nothing more satisfying to know that you and your family had wonderful stay with us. Thank you for choosing our resort and for taking the time to share your holiday experience with us. We look forward to... More 

canada
Contributor
11 reviews 11 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

A lovely woman we met while visiting Tryp cayo Coco described the resort as "tired" and I think that is spot on. Yes, there is some faded paint, some broken tile, some outdated decor, a few issues here and there with a/c or water.... but how much time do you spend staring at walls and flooring? Would to it kill... More 

Was this review helpful? Yes 10
ManagerTrypCayoCoco, Director General at Tryp Cayo Coco, responded to this review

Dear emmyfp, Thank you so much for your enthusiastic comments on the Trip Advisor’s site and for sharing with us your feedback after spending your holidays at the Tryp Cayo Coco. We are so glad to see that you enjoyed your experience in the hotel and in Cuba in general. We do agree with all your comments and also inform... More 

Calgary, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The beach was still beautiful, however the hotel has since declined. The cigars and rum are well worth the visit as is the coffee. Again one does not go to Cuba for the food, one goes for the culture, beach, blue water, cigars, coffee and rum...

Was this review helpful? Yes 5
ManagerTrypCayoCoco, Director General at Tryp Cayo Coco, responded to this review

Dear Che1977, Thank you for choosing our hotel for your vacations. We are pleased to know that you enjoyed some parts of the hotel: the culture, beach, blue water, cigars, coffee and rum... etc. We are sorry we could not make it with other aspects. We will continue working hard trying to achieve a full satisfaction. Our best regards from... More 

1 review
2 of 5 stars Reviewed 1 week ago NEW

Being this was my first time on All-inclusive it was alright. It started off to a great time but by Wednesday we had NO COLD WATER to flush the toilets & have a shower. They informed us it would be only 1 1/2 hours for them to fix the water but it wasn't still fixed and now it was Friday.... More 

Was this review helpful? Yes
ManagerTrypCayoCoco, Director General at Tryp Cayo Coco, responded to this review

Dear Margaret N, Thank you so much for choosing our hotel for your holidays. We are very sad you had the problem with water in your room. We offered you change to other room in the hotel or change to other hotel, you preffered the second option. It is very fustrating when we try to offer the best service and... More 

London, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My husband and I stayed at the Tryp from March 31st to April 6th and had a wonderful time. So much so that I am returning May 6th with my daughter and her cousins. We stayed in a oceanview room in Block 5 and honestly everything was perfect. We didn't go to any of the restaurants only because we found... More 

Was this review helpful? Yes 1
ManagerTrypCayoCoco, Director General at Tryp Cayo Coco, responded to this review

Dear BrownChown, Thank you for taking the time to share your comments with us. There is nothing more satisfying than to know that you enjoyed your stay with us. Thank you for sharing your feedback on our resort and especially concerning our food options. We will pass on your valuable comments to the entire team at the hotel. We look... More 

Hotel Review Summarization

What travelers say

  • Very good(48)
  • Main pool(35)
  • Lobby bar(32)
  • Entertainment staff(20)
  • Beautiful beach(19)
  • Great time(17)
  • Guest service(9)
  • Rooms are clean(9)
  • Pizza place(8)
  • Buffet restaurant(8)
Questions? Get answers from hotel staff and past guests. Ask a question

5,665 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5658)
Viewed
Pool/beach area (1403)
Viewed
Hotel & grounds (941)
Viewed
View from room (251)
Viewed
Room/suite (391)
Viewed
Dining (341)
Viewed
Bathroom (89)
Viewed
Family/play areas (47)
Viewed
Business center/function rooms (15)
Viewed
0:22
Videos (18)
Viewed
Other (2162)

Management photos: Courtesy of the property manager

Viewed
All management photos (7)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question