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All 11 Cayo Coco hotels

Melia Cayo Coco

4.5 of 5 Resort (All-Inclusive)   |   Jardines del Rey | Ciego de Ávila, 22300, Cuba
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  • Reviews (3,163)
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  • Room tips (749)
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Melia Cayo Coco
Ranked #1 of 11 hotels in Cayo Coco
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3,163 people have reviewed this hotel

Traveler rating
    2,059
    749
    215
    88
    52
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205
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (749)
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English first
Yeovil, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

Having returned a week ago from a two week honeymoon at the Cayo Coco I can honestly say I could have stayed there forever! First trip to Cuba and I was overwhelmed with how friendly the people were, from the maids to the gardeners (Felipe), from the waiting staff (Arley) to the chefs. But a special mention must gob the... More

Was this review helpful? Yes 3
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear Rob P, WOW! Your final statement is too much of a compliment for us! Thank you very much for such a wonderful review, especially for taking the time to mention the names of those who served and entertained you best. We will pass your praises on them and will certainly ackwoledged them all for their great job. For we... More

The Pas, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Well I celebrated my 13th time to Cuba, MCC is as wonderful as the first time, if you are looking for some RnR this is the place to come, you can be treated like royalty with each visit. The service is always outstanding, the staff is the friendliest ever, the food improves with each visit (not that it was ever... More

Was this review helpful? Yes 1
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear norto53135, Getting such a wonderful feedback from a very Loyal Customer is quite encouraging for me and my team. Thank you so much for your amazing review full of praises about our hotel services. I am very glad to know you have truly enjoyed not only our in-house offer but also what can be made outside the hotel. Thank... More

Mississauga, Canada
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This upcoming visit in September will be our 4th visit. Wonderful ambiance, great friendly staff who can't do enough for you. Never had any problems with anything in our room - we have our favourite and the staff on reception do everything to see we get "our" room near the beach or somewhere very near it. The food was great... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear Maggi J, We are so happy to read your beautiful comments! Thank you so much for all your remarks, especially for choosing for a 4th time. We will be striving in providing you with another great time in September. With warmest regards, Santiago Innerarity General Manager More

Derby
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

Recently visited melia cayo coco for my first visit to Cuba and it did not disappoint!! Tropical paradise is the best way to describe it! The hotel was lovely, all the staff are just so friendly and will do absolutely anything for you! I've never been to a hotel where the food options are so great, there's something that everyone... More

Was this review helpful? Yes 3
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear Dan87A, Describing us as a Tropical Paradise says a lot about your recent stay with us. Thank you so much for such a praise! I am very glad to know you have encountered so many positive aspects in our hotel and truly appreciate you recommend us to your family and friends. You can rest assure we will be striving... More

Edmonton, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Beautiful place, helpful staff, good food selection, friendly resort staff, good accommodation, wonderful entertainment every night. We were very satisfied with all the staff both at the buffet banquet and the Grill situated at the beach. Surrounding was very peaceful at night. Daily activities both day and night. We are planning to go back again and had recommended the resort... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear Olette V, Thank you very much for your wonderful review on your recent stay in our hotel. We will make sure to compliment Carlos and all the team for their work. We truly appreciate you have already decided to come back for a repeating experience with us. Do keep us posted on your booking and let us know if... More

Greater Manchester, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have just spent 2 wonderful weeks in Melia Cayo Coco and it was amazing. This is a fantastic hotel and the staff are wonderful, they make sure you have a lovely time. Every member of staff go out of their way to make sure you never feel bored and they're never too busy for a chat. Even Felipe the... More

Was this review helpful? Yes 3
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear sue b, WOW, the best holiday ever! We are so happy to read that, anmd so glad to know we have been able to provide such a wonderful holiday experience! Thank you very much for your generous comments and praises on our staff. Please, let us know your booking details for your next stay in July, we would be... More

Normanton, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We recently returned from our 3rd stay at the Melia Cayo Coco. We didn't want to leave and booked our return trip in December 2014 as soon as we got home. I reviewed our trip in November 2013 on 13/04/2014 so don't want to repeat all that I said but do want to reiterate what an awesome place this is.... More

Was this review helpful? Yes 3
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear Roxyann159, WOW! Thank you so much for such an extended list of staff members! I am so glad to know they have all served you in such a magnificent way! We know they make the difference with their outstanding service and truly appreciate it. Thank you for so generously commenting on your third time with us. Looking forward to... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just returned from another great holiday at this resort. All staff great from start to finish. Yes the rooms need updating but kept spotless. Our aircon failed one night quick call to reception and sorted blown fuse. Again it's the staff who make this hotel so special keep up the good work. We will return but in a couple of... More

Was this review helpful? Yes 1
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear openyaminds, We are so glad to read your comments and share them with my team! Thank you very much for your review. We are very happy to know we have been up to your expectations during your second time with us. Thank you for your observations on food and rooms; we are constantly working on improving our facilities and... More

Glasgow, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

On arriving in Cayo Coco my partner and I where very impressed. We checked in very easily and they dropped our bags off soon later. I also saw them taking customers in carts to there apartments and rooms which was a nice touch. The staff are all very well dressed and well spoken you are greated by all members of... More

Was this review helpful? Yes 4
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear Theotta38, We are so glad to know you were impressed with our services! Thank you very much for your fantastic review and wonderful remarks on the work our satff do. We know they are what make us stronger and we do appreciate they offer you the best of services every day. Thank you for announcing your return. We would... More

scotland
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

we wrote a review on this hotel last September after a fantastic holiday was awesome thanks again we wish we were arriving at your hotel this year but the point of me writing this next year is a milestone for me my 60th birthday so my wife asked me where do you want to go the celebrate and she said... More

Was this review helpful? Yes 2
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear pandjScotland, Thank you so much for the review you have written in September and especially for choosing us again. This is a very special holiday for you, and we would be very glad to make it extra special. Please, email us with your booking detaisl as we would be very glad to look after all the arrangements for the... More

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Additional Information about Melia Cayo Coco

Address: Jardines del Rey | Ciego de Ávila, 22300, Cuba
Location: Caribbean > Cuba > Ciego de Avila Province > Jardines del Rey Archipelago > Cayo Coco
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Melia Cayo Coco 4.5*
Also Known As:
Melia Cayo Coco Hotel Cayo Coco
Cayo Coco Melia

4,028 photos of this hotel

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Amenities

Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 On the Beach Hotel in Cayo Coco #1 Luxury Hotel in Cayo Coco #1 Top resorts Hotel in Cayo Coco
Hotel Class
Official Description (provided by the hotel)
Located beachfront in Cayo Coco, habitat of a large colony of pink flamingos. Five-Star All Inclusive Resort with 250 rooms. Conceived only for adults aged 18 years or more. Its superior suites and rooms are built on stilts over a natural seawater lagoon. Recommended for couples, weddings, and honeymoons.Guest Rooms250 rooms: 168 Standard, 62 Standard Superior Lagoon, 6 Junior Suite, 2 Junior Suite Deluxe Lagoon, 12 Suite Deluxe LagoonDining4 Restaurants (A la Carta, Buffet, Barbeque), 5 Bars ... more   less 
Number of rooms
250

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