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Melia Cayo Coco

Travelers' Choice award winner
Jardines del Rey | Ciego de Ávila, 69400, Cuba
Melia Cayo Coco
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4,175 reviews from our community

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Traveler rating
    2,792
    971
    260
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315
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,035)
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    (4175)
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    (1260)
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    (920)
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    (1146)
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Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

Me and my boyfriend (24,26) stayed from the 8-23rd July 2015. We traveled with thomas Cook the flight was comfortable and the airport when we landed was fine, the hotel is a short drive from the airport approx 20-25 mins. No noise from aeroplanes was heard at the hotel. When arriving at Melia the welcome was wonderful, dancing from the... More 

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liverpool
Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We moved to this hotel after a poor experience and start to our 3 week break in a hotel that was further up the coast and resembled Fawltey towers gone wrong. We spent 18 nights in this wonderful hotel staff and service were impeccable. would highly recommend and we will be returning next year. food was fab and cocktails to... More 

Was this review helpful? Yes 2
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear Maureen c, What an amazing review! I am so glad to know you have encountered in our hotel everything you needed for a perfect vacation and your expectations have been surpassed. It has been great reading all your positive remarks, it is wonderful to know all my team worked together to make your Meliá experience a success. It was... More 

Innisfil, Ontario
5 of 5 stars Reviewed 3 days ago NEW

This was my first ever all-inclusive and I thoroughly enjoyed every minute of it! I was there with 25 other friends and family to celebrate our friends' marriage. Everyone was very friendly. The resort was very clean. We had many activities during the day and evening. A great thanks to the best bartender ever Yamil at the beach bar! He... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear dbechard, Thank you so much for your very kind words about the service my team provides. I know they are what make us strong and I am very proud of the work they all do to provide all our customers with unforgettable experiences. I am very glad to read you will recommend us and truly for forward in the... More 

Leeds, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have just returned from 2 weeks in Cayo coco and stayed at the melia. It was an excellent hotel, service was brilliant, the food was brilliant as was the staff. Hotel was spotless clean and nothing was too much trouble. We will definitely be back.

Was this review helpful? Yes 4
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear SamAndyandMrO, I have so much enjoyed reading all your comments on your recent stay in our hotel. Thank you very much for posting your experience on this site. We will certainly share your remarks with the staff, your comments make us feel very proud of the way they perform for you all and have acknowledged them all for such... More 

Hialeah, Florida
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Love the hotel overall stayed for 6 nights, now in july and it was the best service ever. The food was good, great variety all the time. Also it being in Melia Cayo Coco gives you the opportunity to go to all the Melia chain in cayo coco and cayo guillermo. But trully cayo coco melia was the best. Cant... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 6
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear Erick R, Thank you very much for your fantastic review. We are so glad to read that your first time in Cayo Coco has been so enjoyable with us! We will truly share your compliments with the staff. Your comments make us feel like we moving on the right direction to make our hotel even better for every visitor’s... More 

Dumfries, Scotland, United Kingdom
Level Contributor
63 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were welcomed to this hotel with a glass of champagne and a cold cloth, Check in was quick and we were given a map to find our rooms. Pool - The pool is shallow but beautiful. It was a good temperature and quiet as a lot of people spent their time at the beach. There is waiter service around... More 

Was this review helpful? Yes 5
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear Suzanne C, I am so glad to read you have encountered in our hotel everything you needed for a perfect vacation. Thank you very much for all your compliments on our facilities and the service my wonderful team provides, have already passed your comments and congratulations to the individuals you make reference to in your wonderful review. Thank you... More 

Whitby, Ontario
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Although my husband and I have travelled extensively, this is our first tripadvisor review that we have written. We had such a wonderful and relaxing experience at Melia Cayo Coco we could not pass up the opportunity to give the resort the credit it deserves. The resort is beautiful with lush gardens and natural landscapes. The gardeners are all such... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 9
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear tstevens2015, I am so glad to know you were very much impressed with our facilities and services. Thank you very much for your wonderful review and all your compliments. I have had the pleasure of sharing all your remarks with my team who constantly strive on providing you with great memories during your time with us. Isn't it lovely... More 

Glasgow, United Kingdom
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Overall this has to be the most fantastic place, have the best ever staff, who make you feel like royalty, the entertainment staff, well amazing, the maids and gardeners, always had a smile even in the extreme heat they all took time to say hello . It was heaven. Will deforestation visit again, soon.👙not a child in sight 😊 heaven... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear Catherine O, What an amazing review! I am so glad to know you have encountered in our hotel everything you needed for a perfect vacation and your expectations have been surpassed. It has been great reading all your positive remarks, it is wonderful to know all my team worked together to make your Meliá experience a success. It was... More 

Milton, Canada
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We made a mistake and booked 2 weeks in Las Antillas in Varadero. With the help of the rep for Sunwing we were able to arrange a transfer to Melia Cayo Coco, where we had been the previous year. A 6 hr. taxi drive and we were back in "Paradise"; the resort is great, the people are amazing and the... More 

Was this review helpful? Yes 1
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear Knatterton47, We are so glad to know you have again been so pleased with our facilities and services. Having previously stayed with us you certainly know what to expect and what can we offer. Thank you for every compliment, thank you for taking the time to review us in such a magnificent way. Do keep us posted on your... More 

Greater Manchester, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is my 2nd time at this hotel but will not be my last. This hotel is amazing and the staff are so friendly. The only thing wrong with this hotel is the little blackbirds that keep coming into the buffet restaurant and eating all the cakes. I think if they had the doors fixed so they close properly it... More 

Was this review helpful? Yes 4
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear sue b, Thank you very much for your review! We are glad to know that you enjoyed your second stay among us and you are already looking forward to your third stay. It was a plessure for all our team serving you during your vacation. My apologies for the birds issue. Yes, we have noticed the problem and we... More 

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