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Melia Cayo Coco

Travelers' Choice award winner
Jardines del Rey | Ciego de Ávila, 69400, Cuba
Melia Cayo Coco
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4,017 reviews from our community

Traveler rating
    2,686
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    256
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    57
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299
2,721
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bristol, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

The resort and its staff exceeded expectations. The beach setting was wonderful. It is not the real Cuba but it is relatively easy to get to the mainland even if this may take an hour to get to Moron the nearest town. We managed six days off site and thoroughly enjoyed that experience. We had a brilliant holiday.

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1 review
5 of 5 stars Reviewed yesterday NEW

We stayed for 2 weeks early April, it was our first visit to Cuba and we loved every minute. The staff at the Melia were extremely friendly, polite and helpful. The rooms spacious, clean and comfortable. The gardens are beautiful, kept tidy by a team of hardworking gardeners always cheerful and welcoming. The service in the restaurants was excellent, special... More 

Was this review helpful? Yes 2
Durham, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Wow, what an amazing holiday. We have previously stayed in the hotel next door, the sol Cayo Coco and decided to try something different. I can honestly say that I didn't think the sol could have been beaten but the Melia did! The food, people and hotel was amazing! They went above and beyond with everything and I can't wait... More 

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1 review
4 of 5 stars Reviewed 2 days ago NEW

We have just returned from our second stay at Melia Cayo Coco in two years! As usual, we've had a lot of fun in this beautiful resort but feel a bit disappointed by the details. We booked a premium lagoon room but were told this was not available when we checked in. We were put in a standard room and... More 

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staffordshire
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

we have just returned from a 3 week stay at the melia and once again we had a wonderful time. Met by a cold drink and wonderful dancers it felt like we had arrived home. Check in was quick and painless, its always nice to meet up with the staff again and nice to receive a warm welcome back. There... More 

Was this review helpful? Yes 3
Newmarket, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We returned to the Melia Cayo Coco this year after going to Mexico last year we returned as we missed all the fabulous staff and the intimate and quiet feeling of this hotel. Improvements have been made to the hotel I particularly noticed the new cabanas, the toilets in reception are manned all the time and are clean and fresh... More 

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Bournemouth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We just returned from two blissful weeks (6th to 20th May 2015). We travelled with friends we made there last year and extended family visiting for their first time. We had an amazing time. This is not a resort for rowdy youngsters looking to stay up drinking all night but if you want to chill out with good company in... More 

Was this review helpful? Yes 6
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

stayed here from 05/09/15 - 05/16/15 and we absolutely loved it! The staff are absolutely helpful and willing to please, cannot do enough for you. The food was great, lots of variety. Would definitely recommend. Thank you Melia Cayo Coco...and many thanks to Gippsy, Yamilet and the rest of the staff....jp

Was this review helpful? Yes 2
London, United Kingdom
Top Contributor
62 reviews 62 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

Despite the faults of the hotel, we managed to enjoy our holiday, but we would not return here and my experience of this hotel and the Melia Cayo Guillermo means that i would never stay in another Melia anywhere in the world again.  The rooms were fine, but smelled stale. We had a problem where one of the rooms kept... More 

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MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear stephla89, In first place, I would like to thank you for posting your review on this important site. Thank you also for commenting on the services that were to your liking. With regards of the treatment you received from our hotel staff regarding the smoking problem I have to deeply desagree with all you have explained in your review.... More 

Liverpool, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The best hitel I have ever stayed in. The staff are fantastic. The whole complex is pristine. Fantastic food and drinks. Brilliant entertainment by the fabulous entertainments team. Helpful friendly staff in bars, restaurants, rooms, washrooms, gardens..... What more can I say except thank you so much Melia Cayo Coco for making my holiday dreams come true. Be proud of... More 

Was this review helpful? Yes 5
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