We have just returned from a 2 week holiday at the Melia Cayo Coco, the weather, Hotel, rooms, food and service were amazing. The staff were very friendly and no trouble at all. We had read some negative reviews before we left and we were very anxious on our arrival. We received above average customer service from the moment we... more

After travelling extensively throughout the Caribbean during the past fifteen years, we have learned that that you can spend upwards of $10,000/week for a high end resort which promises everything a traveller could desire. Prestigious luxury, however, is not necessarily commensurate with what we would define as an "oustanding" experience. With that context in mind we began frequently visiting the... more

This is for everyone who wishes to know the absolute truth about Melia Cayo Coco!! From the minute we stepped foot off the airplane and entered the hot and sunny Cuba was pure bliss, awe, and breathtaking...From airplane to the bus that takes you to your hotel (getting your luggage and all) maybe 10mins max then the bus ride to... more

We transferred our vacation from the Iberostar Daiquiri after a nightmarish first day, and I'm so glad we did! What an amazing place for our 6th trip to Cuba. The rooms are big, bright, clean, dry, and everything works! They look as though they've been recently updated as well. The balconies are large and perfect for ending your evening on... more

room ok .Clean and luckily for us everything worked ok 8323.not so for some people staying on lagoon.Service from staff in lobby bar sometimes non existant,sat nearly 2 hrs without being asked if we would like a drink,this was a little test ,had to go to bar to get one then the staff would bring it to you.ithought a few... more

This was our third time at the Melia and we are planning on going back next year. It has improved every time we have gone. The number one reason we go is for the staff. Everyone is great. Especially Orlando, Joesph and Yanio in the pool/lagoon bar. We also had a great waiter in the buffet, Yordanys. This was our... more

We had a great 2 weeks in Melia Cayo Coco. Food was Excellent and the Service was brilliant 10/10 for food and Service. The Entertainment was very repetitive but they tried hard! We were told there could be an upgrade as we were honeymooners however we weren't upgraded untill day 5 and it wasn't untill we were in the airport... more

We have just returned from our 3rd stay at the Melia, The staff and management are very friendly and always happy, and will do anything to ensure you have a great holiday. The rooms are large and are clean, the food is great with plenty of choice. I cannot agree with all the bad reviews that I have read on... more

Thought I would share my review as i read several before i visited this hotel last week. First of all , the location is lovely, lovely pool with palm trees and nice beach, only complaint that has been previously mentioned, the water is waist deep! which seems silly, and also only a few shaded areas which are taken by people... more