My wife and I and a couple of close friends have just returned from two weeks holiday at the Melia, the only complaint we have is " we had to come home". Our first Holiday at the Melia was back in 2003 and we have been back most years ever since, we did miss a couple of years for various... More

just returned from staying at the Melia cayo coco and wanted to say how much my husband and I enjoyed our stay. The hotel was always clean, staff couldnt do enough for us, food was far better than I had expected to have in Cuba. In short we couldnt fault the place. Would happily go back.The staff are excellent and... More

We came back to the Melia for our second trip here with our new bestest friends who we met at the Melia the previous year it was great to be back everyone remembered us from last year and we bumped into several guests again we met last year one couple who got engaged last year at the Melia and got... More

There is no such thing like 5* in Cuba. Maybe enough facilities to reach all those stars but where are those stars when you enter your bungalow and find out that the bathroom was constantly humid, shower leaking, few cockroaches here and there, floor not cleaned properly, mirrors and windows with greasy stains (something that really depresses me) and that... More

4th visit to the Melia - nice to see old friends - been to Cuba 7 times - the Melia is 2nd to none - everybody friendly - the service brillant - thank you once again Hector - the entertainment staff Alex, Ismary, Juniesy, Junet, Pepe & not forgetting all the gardeners who do a wonderful job. I would recommend... More

Just returned from our 3rd trip to this hotel, which has again been amazing! Lots of familiar faces still there offering fabulous service - was just like returning to old friends. We were joined by family this time, who were very impressed & have also returned feeling they have new friends. So much so we are returning next year to... More

I agree with others that the staff here are wonderful, however I can't say the same for management. We found the hotel toilets to be very dirty, very often no toilet paper, soap or hand towels. I mentioned this on several occasions but never received a response from the General Manager. He seemed to swan around the hotel, but never... More

this was our second time at the melia cayo coco,we stayed may 2 to 9th .what can i say the food is good the rooms are clean and the staff very professional.the beach is great and this hotel is adults only.we had a great vacation and we will be back.thanks melia keep up the great work.

This was our seventh time. Over the years we have noticed great improvements. We love this resort because it is very relaxed. We have gotten to know so many of the staff and it always feels like coming home. Whether it is your first or seventh time, the level service will always be excellent. The buffet and other restaurants had... More