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All 10 Cayo Coco hotels »

Melia Cayo Coco

4.5 of 5
Jardines del Rey | Ciego de Ávila, 22300, Cuba
Hotel amenities
Melia Cayo Coco
Ranked #1 of 10 hotels in Cayo Coco
4.5 of 5 stars 1374 Reviews
May 29, 2012 -
ANDRIAandDAISY
 
 
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1,374 reviews from our community

What travelers say about this hotel
  • Lagoon room(54)
  • Very good(52)
  • Lobby bar(44)
  • Thomas Cook(36)
  • Buffet restaurant(30)
  • Pool area(23)
  • Friendly and helpful(22)
  • Entertainment staff(22)
  • Glass bottom boat(11)
  • Animation Team(8)
Traveler rating
    745
    389
    126
    71
    43
Only show reviews for Family (72) | Couples (869) | Business (5)
Date Rating
Montreal, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 29, 2012 NEW
4
people found this review helpful

I must admit, I am stunned by any negative review... it is like you didn't even stay at the same resort as the rest of us. My friend Daisy and I recently returned from our 4th.visit to Melia Cayo Coco. We met many people for whom this was also a repeat visit... 7 times... 11times... and the list goes on.... More

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Barrie, Canada
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 27, 2012 NEW
4
people found this review helpful

What a wonderful vacation we had at the Melia Cayo Coco resort in Cayo Coco Cuba! Having stayed at other Melia hotels before, we thought we would give this one a shot, as it is an incredible value. I will say, it's not 5 stars, it is at best a 4, however this does not impact my opinion of the... More

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Boston, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 26, 2012 NEW via mobile
2
people found this review helpful

My wife and I and a couple of close friends have just returned from two weeks holiday at the Melia, the only complaint we have is " we had to come home". Our first Holiday at the Melia was back in 2003 and we have been back most years ever since, we did miss a couple of years for various... More

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Burntwood, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 26, 2012 NEW
2
people found this review helpful

just returned from staying at the Melia cayo coco and wanted to say how much my husband and I enjoyed our stay. The hotel was always clean, staff couldnt do enough for us, food was far better than I had expected to have in Cuba. In short we couldnt fault the place. Would happily go back.The staff are excellent and... More

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Newmarket, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 25, 2012 NEW

We came back to the Melia for our second trip here with our new bestest friends who we met at the Melia the previous year it was great to be back everyone remembered us from last year and we bumped into several guests again we met last year one couple who got engaged last year at the Melia and got... More

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London
1 review
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed May 24, 2012
7
people found this review helpful

There is no such thing like 5* in Cuba. Maybe enough facilities to reach all those stars but where are those stars when you enter your bungalow and find out that the bathroom was constantly humid, shower leaking, few cockroaches here and there, floor not cleaned properly, mirrors and windows with greasy stains (something that really depresses me) and that... More

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Manchester, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 24, 2012
4
people found this review helpful

4th visit to the Melia - nice to see old friends - been to Cuba 7 times - the Melia is 2nd to none - everybody friendly - the service brillant - thank you once again Hector - the entertainment staff Alex, Ismary, Juniesy, Junet, Pepe & not forgetting all the gardeners who do a wonderful job. I would recommend... More

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Bristol
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 23, 2012
6
people found this review helpful

Just returned from our 3rd trip to this hotel, which has again been amazing! Lots of familiar faces still there offering fabulous service - was just like returning to old friends. We were joined by family this time, who were very impressed & have also returned feeling they have new friends. So much so we are returning next year to... More

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Aberdeen
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 23, 2012
3
people found this review helpful

I agree with others that the staff here are wonderful, however I can't say the same for management. We found the hotel toilets to be very dirty, very often no toilet paper, soap or hand towels. I mentioned this on several occasions but never received a response from the General Manager. He seemed to swan around the hotel, but never... More

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MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review
May 23, 2012

Dear Guests, Thank you very much for your feedback. We appreciate you take your time to let us know our areas for improvement, we will certainly be working on rectifying the wrong doing in order to make all our visitors stay, a pleasant experience. Looking forward to meeting you next time, Freddy Andersen General Manager More

montreal
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 22, 2012

this was our second time at the melia cayo coco,we stayed may 2 to 9th .what can i say the food is good the rooms are clean and the staff very professional.the beach is great and this hotel is adults only.we had a great vacation and we will be back.thanks melia keep up the great work.

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See 3 more reviews by frankMontreal for Cayo Coco
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review
May 23, 2012

Dear Loyal Customers, Thank you very much for your review. We are very pleased to know you had another enjoyable stay among us and are already looking forward to welcoming you once again in our hotel. With warmest regards, Freddy Andersen General Manager More

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Additional Information about Melia Cayo Coco

  • Cayo Coco Melia
Address: Jardines del Rey | Ciego de Ávila, 22300, Cuba
Price Range: PLN: $$

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