One of the best holidays in my life. Great hotel, very friendly staff, wonderful beaches nearby (especially Pilar Beach), fantastic animations and so many possibilities to see the "real" Cuba choosing some of many possible excursions available. The only downside were mosquitoes but repellent worked well against them.

Flight from manchester was really good, thomas cook were exellent, check in at hotel was quick, was left waiting a short while for our bags to arrive at our room, it would of been quicker taking our luggage ourselves, ROOMS- were really basic but clean, only thing that did bother me about our room is that of an evening i... More

Just got back from our fifth holiday at this hotel,excellent friendly staff,fantastic room,great food,lots of sunshine great beach and peace and quiet no complaints at all.will be returning next year(can't wait)and for many years to come!!!!!

After landing at Cayo Airport, little hiccup with the cases from the aircraft to arrivals lounge but it got rectified, few agitated people but i was not one. Lovely greeting as we arrived at the Melia hotel, and it was never too much problem from any staff if you needed anything. Layami and Vivien great team in the main restaurant,... More

First and foremost, if going between now and roughly October take some serious anti mosquito gear. They are everywhere, even during the day. Secondly we went with Thomas Cook and did a two-centred hoilday here and in Havana staying at the Melia Cohiba in Havana (see separate review on that hotel and experiences of Havana) So the Melia Cayo Coco;... More

We had toured around Cuba, driving some 1200 miles in total, and chose this hotel to relax for the last three nights (albeit knowing we would have 350 miles to drive to Havana airport on the last day). It was interesting sharing the hotel with people from the UK who had flown into the island directly from Gatwick and Manchester... More

Just back from two enjoyable weeks from this hotel,second time in Cuba for us,and by far the best hotel experience. It did not start well with Thomas cook messing up the flight seats and then arriving to a smoking room when we are non smokers,had we pushed it we were offered an exchange day after. I will try to give... More

After a long flight out I was Mr Grumpy but soon felt better as we were greeted by an air conditioned coach and a short trip to the hotel. wonderful reception to a large hotel complex (if you have mobility issues review location of room when booking) with leisure pool (but good for swimming lengths at various times of the... More

I visited this hotel for the 1st time on 15th March 2013 for 2 weeks . Having read practically every review posted here in the last 2 years my husband & I decided to book this hotel and on the whole were not disappointed. I expected dated rooms /bathrooms and was pleasantly surprised to find that the room was quite... More