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All 10 Cayo Coco hotels »

Hotel La Laguna

4.5 of 5
Avda de los Hoteles, 69400, Cuba (Formerly Krystal Laguna)
Hotel amenities
Hotel La Laguna
Ranked #6 of 10 hotels in Cayo Coco
4.0 of 5 stars 1720 Reviews
February 10, 2012 -
ANGELAFORAN
February 9, 2012 -
TerribleTerry0658
 
 
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1,720 reviews from our community

What travelers say about this hotel
  • Very good(39)
  • Great time(31)
  • Lobby bar(30)
  • Cigar lounge(22)
  • Toilet paper(17)
  • HOT WATER(15)
  • Adult pool(15)
  • Main pool(13)
  • White sand(8)
  • Ground floor(8)
Traveler rating
    432
    627
    282
    226
    153
Only show reviews for Family (355) | Couples (591) | Business (5)
Date Rating
Miramichi, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 10, 2012
3
people found this review helpful

This hotel is rated as a 3.5 star. We definately got 5 star service our whole vacation. The rooms, and resort were very clean, the staff was friendly and the food was good. Freddy at the cigar bar was excellent and he sure made our trip. Alex at the pool was great as well. A definate resort to check out.... More

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Toronto, Canada
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 9, 2012
9
people found this review helpful

Hey Friends. I've been to this resort twice, when it was Krystal Laguna and the Emperador, combined. My last time there, was January 2010. The Iberostar people had just taken over, and after talking with the new manager, It was suggested to me that I skip a year, and come back. So I have, and checked out 2 different resorts... More

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See 2 more reviews by TerribleTerry0658 for Cayo Coco
Ontario
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 9, 2012
7
people found this review helpful

This was our first trip to Cuba, and we were pleasantly surprised. As this is only ranked as a 3.5 star resort, and our previous vacation was to a 5 star in Mexico, we had lower expectations, but we had few complaints about our stay here. The room we were in was very clean, we had no problems with water... More

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Las Vegas, Nevada
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 8, 2012
5
people found this review helpful

This place was not at all what I expected. Now of course alot of it did have to do with the fact we had horrible weather. But food was horrible ..unless you are a fan of ham and cheese and ONLY ham and cheese. My travelling group all ended up sick within the second day of being there. If you... More

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Thornbury
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 6, 2012
9
people found this review helpful

This was our 3rd trip to Cuba. Our 2nd trip to La Laguna. Ages 62,42, 39, 38, 20, 14, 9 & 8. The bus ride to the resort from the airport is 15min. There is a tour guide telling you what to expect and a bit about the island. The rooms were very clean. Never ran out of hot water.... More

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Prince Edward Island, Canada
Contributor
17 reviews 17 reviews
Reviews in 12 cities Reviews in 12 cities
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed February 3, 2012
16
people found this review helpful

We stayed at Hotel La Laguna January 25- February 1,2012. Travelled with WestJet Vacations. This hotel is in the process of new management with Iberostar. The Emperador side is closed under renovations, they plan on being open sometime between May and August. We had a very pleasant stay and I don’t have much to complain about here other than just... More

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Niagara-on-the-Lake, Canada
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 2, 2012
10
people found this review helpful

This was our eighth year visting this resort from Jan 21-28, 2012. We have found the employees to be very friendly, attentive and accommodating. From the hospitality representative, Ariel, to our favourite bartender Edil, everyone was fantastic. The beach was beautiful as was relaxing by the adult pool. The specialty restaurants along with the buffet served a variety of choices.... More

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Ontario, Canada
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 29, 2012
5
people found this review helpful

My wife and I traveled to La Laguna the week of January 7 - 14; it was a last minute trip that created a lot of memories and some special friends. The quick review... Number one thing you will find with this resort immediately is the staff is the best, super friendly and ready to give up their own time... More

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Kentville, Nova Scotia, Canada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 29, 2012
3
people found this review helpful

My mother and I (25) booked a weeklong stay at Hotel La Laguna about two weeks before leaving. We chose this resort based on the price, the reviews from Trip Advisor reviewers and the proximity to the airport. For both of us it was our first time to Cuba. Grounds: The resort grounds are absolutely beautiful and very clean. There... More

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Thornhill, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 27, 2012
8
people found this review helpful

We had a 4-night stay in this resort from January 17 to 21, 2012. I must say that I was pleasantly surprised by the following: - the staff professionalism and desire to please the customer - renovated room we stayed in (1713), in general the property is cared for - people constantly clean and scrub - great food - amazing... More

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Additional Information about Hotel La Laguna

  • Nh Krystal Laguna Resort
  • Nh Krystal Laguna Hotel
  • Krystal Laguna Cuba
  • Krystal Laguna
  • Nh Krystal Laguna Cayo Coco
  • Nh Krystal Laguna Villas Resort
  • Nh Krystal Cuba
  • Nh Krystal Laguna Villas
  • Krystal Laguna Cayo Coco
  • Nh Krystal Laguna Cuba
Address: Avda de los Hoteles, 69400, Cuba (Formerly Krystal Laguna)
Price Range: $$

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