Me and my girlfriend went to the NH Krystal as our end of summer vacation towards the end of August. I read a ridiculous amoun of the rating on this site, and i was pleasantly surprised to not have seen a single mosquito during our stay. Watch out for crabs at night though! ;) On a more serious note, overall... more

Being regular visitors to Cuba, this was our 5th year, and loving it every single time, we absolutely hated it here at the Krystal Villas. We went on 21st July and found the main problem was shortage of staff at the resort. The amenities were all closed, there were no activities, the buffet restaurant was running on low staff so... more

Me and my boyfriend have just returned from the Krystal Lagunas after a 10 night stay. We booked the package as part of a twin centre deal in the UK and spent our 2nd-4th night in Havana. We were told in the UK, that once we had checked in to Cayo Coco on the first night, we would be given... more

Having stayed at this complex twice before but on the Laguna side I was terribly dissappointed with the whole complex. On arrival I was obviously not expected as I had to wait for 2 hours before "MY" room was ready, not exactly what you need after a long flight. I know the food in Cuba can be a bit iffy... more

Just returned from the NH Krystal after a 2 week stay with my wife and thirteen year old son. Firstly, I would suggest you discard the best 20% and worse 20% of the reviews. That will give you a decent ball park idea of where this hotel lies. It is not absolutely fantastic and it is not the cesspit some... more

Can't believe how nice this holiday was. Booked it the night before we flew and got a cracking deal, only paid £850 for the two of us for 1 week all inclusive and we weren't dissappointed at all. This is one of the only holidays i've had where i didn't get ill and i normally do. The staff were great,... more

Just back from cayo coco have to say the mosquitos are a living hell i also got my fishing rod stolen out my bag.Another guy had his bag stolen in havana.The hotel was good as was the food but would never go back because of the thieves also beware changing your money back at the airport guy in front of... more

my husband, myself, and three teenage boys(14,15,18) travelled to NHKrystal, Cayo Coco between July 16, 2009 to July 23, 2009. the resort itself is quite nice, nice enough grounds, lovely manicured and very nice and friendly gardeners. we took gifts for them as i think a lot of times they are forgotten, we also brought lots of gifts and clothes... more

We stayed at the NH Krystal just at the end of it's life as the El Senador, this is now 3 years ago. After reviewing so many options, we chose Cuba for it's beaches and we were not disappointed one bit. I see from the more current reviews that the much of the same saff is still there, which is... more