I am a 21 year old who traveled with my friend also 21. We wanted a quiet relaxing break. We flew with Thomas cook from gatwick and the flight was the worst ever. Delayed for 7 hours due to the breaks comming on during landing and apparently they were broke! I am glad this happened before hand though. But as... more

Had to write this review, having just returned from the N H Kyrstal and having had an amazing time. Myself and my two sisters went on the trip as a present for my twin sister and my 50th birthday. We got a great deal $622 including taxes flying out of Toronto on Sept 3rd. After reading lots of reviews in... more

Have just returned from NH Krystal and had a lovely relaxing holiday. Food was excellent, room some of the best we have ever had, cleaned daily, and the staff were always friendly even if you didn't tip. The only thing if you went in high season i don't think there would be enough shade on the beach, and the mossies... more

Where to start? The climate was exactly what we were looking for, nice and comfortable. Good food, and a nice environment, although the decor around the beaches may not suit all tastes. The staff was helpful and eager to please. About halfway through the trip a group of S-Trip teenagers arrived. I was disappointed at first - as anyone would... more

I have joined trip advisor specifically to write a review on this hotel. We returned yesterday from Cuba having booked a twin centre holiday for 14 days ( Havana and Cayo Coco) The intial three days were spent in Havana at the Park Central which was fantastic and we throughly enjoyed. On our return to Cayo Coco we stayed at... more

We enjoyed our stay in NH Krystal hotel. You need to know that Cayo Coco has a lot of mosquitoes because this small island is mostly natural wild life and not urban. That is part of the attraction because you can go to the jungle (by jeep or boat tours) if you want, in addition to the beach. However, mosquitoes... more

We stayed at the NH from 18th August - 1st Sept. 6 hour delay at Gatwick, finally arrived a the resort at midnight. Arrived to our room, and couldnt get in. thought it was the key card, husband went to get it reprogrammed. Came back still didn't work and we had to shoulderbarge door open. And to reopen door had... more

We arrived 6 hours delay from Gatwick, to get to hotel who had no water in the room or to offer except a small plastic cup. The Room was musty, dirty and dated, lots of mould in the room, rubbish all outside the room. nearly electrocuted from a table light which had the plug broken off - sparking from the... more

I must admit that I was quite worried about going to the NH Krystal after reading some of the horrible reviews that some people posted especially since I was going alone with my little boy for 2 weeks. I’ll start by saying that one of my concerns had to do with my son’s food allergies (all dairy and gluten). I... more