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All 11 Cayo Coco hotels

Iberostar Mojito

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4.0 of 5 Resort   |   Ave los Hoteles, 69400, Cuba (Formerly Hotel La Laguna)
Hotel amenities
  • Reviews (2,525)
  • Photos (4,031)
  • Amenities
  • Q&A (1)
  • Room tips (347)
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Iberostar Mojito
Ranked #3 of 11 hotels in Cayo Coco
Certificate of Excellence 2014
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2,525 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (347)
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English first
Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I decided to take my family here on a last minute vacation after exams. I booked through retag.com as they have a real time booking system that works great. First Impressions: Upon arrival there is nothing grand about the hotel, it has a very nice entrance with a nice eco pond area that has live fish and turtles. Its big... More

Was this review helpful? Yes 2
Director Genera... I, Manager at Iberostar Mojito, responded to this review

Dear Michelle m, On behalf of the staff I want to thank you for giving us your comments about your experience at IBEROSTAR Mojito. We are pleased to have given to you a great holiday and encourage us to keep improving our services. We will congratulate Amarilia from the miniclub for helping you to make your holiday special. We hope... More

Bobcaygeon, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Enjoyed our stay, even though it was only for 5 days. Ground floor is the best, I can't remember the building number but it was on the right of the lobby second building. We had a ground floor room, walked out to the pool(adult side). short walk to the main pool and a very long hike to the ocean. The... More

Was this review helpful? Yes
Director Genera... I, Manager at Iberostar Mojito, responded to this review

Dear Stephanie S On a behalf of the staff and management here at IBEROSTAR Mojito we would like to thank you for your review. However, we feel sorry that our hotel was not up to your expectation. We assure you that improvement, in all our services are an ongoing process and our priority is guest satisfaction.I would like to make... More

Toronto
2 reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We travelled July 26 -Aug 2 with 2 adults and 2 kids. WestJet flight was great, customs no issues and to our surprise we had a private taxi to the resort (sunquest vacations). I was a little worried as the plane was full so what resort did everyone go to? Check in was smooth, and our room in block 18... More

Was this review helpful? Yes 1
Director Genera... I, Manager at Iberostar Mojito, responded to this review

Dear stefansabrina, On behalf of the staff I want to thank you for giving us your comments about your experience at IBEROSTAR Mojito. We are pleased to have given to you a great holiday and encourage us to keep improving our services.We hope to offer you again our hospitality whenever you decide. Best Regards Online Reputation Manager More

Cheltenham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just returned from a week's stay at this all inclusive resort, which does mean all inclusive! The hotel itself could do with some fairly minor cosmetic repairs to make it really outstanding but everywhere is clean and very comfortable. The grounds are well maintained. The pools are wonderful and the beach is stunning, the clearest water you could... More

Was this review helpful? Yes 3
Director Genera... I, Manager at Iberostar Mojito, responded to this review

Dear Juliew, On a behalf of the staff and management here at IBEROSTAR Mojito we would like to thank you for your nice review. We all are hardworking people always seeking the best for all our clients. On behalf the price of the internet I know that iti s expensive but teh signal itis property os the State and it... More

Campbellville, Canada
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a bit of a longer review because I felt the need to share our experience and maybe respond to some of the comments made by other travellers who have had less than an enjoyable experience at this resort. Not everyone experiences the same issues and some comments have probably painted a picture of this resort as all negative.... More

Was this review helpful? Yes 10
Director Genera... I, Manager at Iberostar Mojito, responded to this review

Dear erisaab1, All the staff and Management team at IBEROSTAR Mojito wants to thank you for sharing your comments and experience with us and other readers. We are glad to know that you were able to enjoy our services, specially the staff and the beach. We hope we can welcome you back again in the near future. Best regards, Online... More

Ontario Canada
Contributor
12 reviews 12 reviews
10 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I visited my friends at Mojito at the end of April 2014. It was my first Solo trip and let me say it felt like I had taken 50 friends with me. Once again the staff made me feel like I was part of their families. I had a fantastic time and as I write this review I am already... More

Was this review helpful? Yes 1
Director Genera... I, Manager at Iberostar Mojito, responded to this review

Dear Spottewinter, On behalf of the staff I want to thank you for giving us your comments about your experience at IBEROSTAR Mojito. We are pleased to have given to you a great holiday and encourage us to keep improving our services. We will congratulate the staff that you have mentioned for helping you to make your holiday special. We... More

Toronto, Ontario, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I, along with our Son and his girlfriend booked a vacation to Cuba March 12 - 19th, last year. We have been to Cuba many times and decided to try something different. The resort is absolutely beautiful and well maintained. I can't say enough about the staff. Our vacation was booked thru Sunwing and we couldn't pick... More

Was this review helpful? Yes 3
Director Genera... I, Manager at Iberostar Mojito, responded to this review

Dear Debra C, Thank you so much for taking part of your time and write us about your recent stay at IBEROSTAR Mojito, we appreciate all your comments, we love that you have been a wonderful stay here among us, we work hard in order to all our guests feel themselves like home. We are glad to know that you... More

Oshawa, Ontario
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked this resort partially based on others reviews and our travel agent we have used for many years now with good results. We were quickly greeted by the customer service agent as we cleared customs and offered an ice cold beer. After loading the bags we were off to the resorts. The customer service guy was very fun and... More

Was this review helpful? Yes 3
Director Genera... I, Manager at Iberostar Mojito, responded to this review

Dear Sierra68, Thank you very much for this nice review on regards your stay at IBEROSTAR Mojito. I will pass your words to all my staff as they will be glad to know that thier work achieve your holiday expectations. Yes, we are making maintenance works in some buildings as you mentioned and it is an ongoing process that will... More

Wellington, New Zealand
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a wonderful time in this hotel. The staff was very friendly, facilities pretty decent for the price, plenty of nice traditional food. LOVED the swimming pool, having drinks in the evenings. The beach is just like 5 min away with its warm, clear and refreshing water. I highly recommend this place :)

Was this review helpful? Yes 6
Director Genera... I, Manager at Iberostar Mojito, responded to this review

Dear cmalinayi, Thank you so much for taking part of your time and write us about your recent stay at IBEROSTAR Mojito, we appreciate all your comments, We love that you have been a wonderful stay here among us, we work hard in order to all our guests feel themselves like home. We hope to have you again among us... More

Montreal, Canada
1 review
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Just back from a one week stay at the Iberostar Mojito resort and I do not know where to begin with this review!!!!!! Let's start by dispelling the belief that you can go to the Iberostar Mojito resort and actually drink a mojito!!!! Mint is as precious and rare as gold on this resort and I was only able to... More

Was this review helpful? Yes 14
Director Genera... I, Manager at Iberostar Mojito, responded to this review

Dear SunSeekerRM, We would like to thank you for taking your time to express your opinions and thank you for letting us know. Our clients’ comments are very important to us and we sincerely value them. They will assist us in better serving our guests in the future.We will congratulate Robert, Ariel, Riberto, Yinette and Alejandro for helping you to... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(10)
  • Snack bar(9)
  • Great time(7)
  • Main pool(7)
  • Cigar lounge(6)
  • Ground floor(5)
  • Other resorts(4)
  • White sand(4)

Additional Information about Iberostar Mojito

Address: Ave los Hoteles, 69400, Cuba (Formerly Hotel La Laguna)
Location: Caribbean > Cuba > Ciego de Avila Province > Jardines del Rey Archipelago > Cayo Coco
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Iberostar Mojito 4*
Also Known As:
Nh Krystal Laguna Resort
Nh Krystal Laguna Hotel
Krystal Laguna Cuba
Nh Krystal Laguna Cayo Coco
Nh Krystal Laguna Villas Resort
Nh Krystal Cuba
Krystal Laguna Cayo Coco
Nh Krystal Laguna Cuba
Krystal Cayo Coco

4,031 photos of this hotel

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Amenities

Fitness Center with Gym / Workout Room Restaurant Suites Swimming Pool
Hotel Style
#2 Luxury Hotel in Cayo Coco #3 Top resorts Hotel in Cayo Coco
Hotel Class
Number of rooms
690

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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