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Iberostar Mojito

Jardines del Rey | Jardines del Rey, Ciego de Avila, 69400, Cuba (Formerly Hotel La Laguna)
Iberostar Mojito
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2,983 reviews from our community

Traveler rating
    964
    1,156
    419
    274
    170
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740
1,113
94
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vancouver, Canada
2 reviews
5 of 5 stars Reviewed yesterday NEW

From the minute we arrived until the minute we left, we enjoy being at the hotel. The staff are incredible fun, loving people. The food was excellent, good variety, taste and presentation. They provide nightly entertainment, amazing performers, We always felt treated with honesty and attention to detail.

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Oakville, Canada
1 review
1 of 5 stars Reviewed 4 days ago NEW

Lots of problems; and management couldn't care less. We complained that activities were not taking place,and the garbage wasn't picked up. Staff said everything was fine. Three people called home, "Cancel your trip. Don't come here." It took us three days to get the manager. He said garbage was picked up three times a day. We said we have pictures... More 

Was this review helpful? Yes 1
Hamilton
Reviewer
3 reviews 3 reviews
3 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed at the Mojito May 9 -16 3rd time here in the last year and half. Another Great Time as usual and have no complaints about my little piece of paradise. All the staff there make you feel welcome as usual and go out of there way to make you feel welcome. Special thanks to Anna Front Desk always remembers... More 

Was this review helpful? Yes 1
Carlisle, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

the food was awful, my husband lived on toast for 2 weeks. I didn't like that some of the staff would be always pulling you into bushes to try and sell you daft stuff like coconut monkey's. room was clean and comfy. had a really bad night where a man was really drunk and screaming all night long, the security... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We met a lot of great people and the atmosphere was always upbeat and fun!!! The food is the same as any resort in Cuba...you can always find something. We paid for the upgraded room but probably wouldn't next time as it was a bit far from everything. But it was quiet so, if you want quiet, upgrade. The Cigar... More 

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1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Record breaking temperatures 37.6 degrees and nota cloud in the sky. We went for sunshine and got a whole bunch of it over 10 days. There was always a shaded spot to be found around the pools if you were up early enough. A short walk down the ped-way and into the pristine ocean waters on one of the most... More 

Was this review helpful? Yes 2
Montreal, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

My boyfriend and I (early and mid 30's) have visted Cuba 7 times. We are not picky people at all. We stayed at the IBEROSTAR Mojito Cayo Coco May 8-15, 2014. Upon check in- the gentleman who served us was extremely RUDE. People, waiters, workers are the rudest that we have seen thus far in Cuba. Not impressed. I happened... More 

Was this review helpful? Yes 1
Halifax, Canada
Contributor
19 reviews 19 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

Check in: we arrived somewhat late in the evening around 9 p.m. check-in took only a moment. The next morning We requested to switch rooms (room was fine) we were on the 3rd floor and I needed a room with not so many stairs as I am recovering from a knee injury. The receptionist at the front desk was very... More 

Was this review helpful? Yes 1
Paradise, NL, Canada
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Mojito April 25 - May 3, 2015. This was our second visit to this resort. We love the quick transfer from the airport (15 mins), the friendly staff, refreshing pools, food is good and the beach is fabulous! As one would say, "Looks just like a movie!" A lot of people complain about the food in... More 

Was this review helpful? Yes 2
Contributor
14 reviews 14 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

First time I have ever been completely forgotten about, but we literally had to go find someone to take our order. The food was so so...and I will never cross their threshhold again. Horrible experience.

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Very good(5)
  • Snack bar(5)
  • Great time(4)
  • Cigar lounge(3)
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