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All 11 Cayo Coco hotels

Iberostar Mojito

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4.0 of 5 Resort   |   Ave los Hoteles, 69400, Cuba (Formerly Hotel La Laguna)
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Iberostar Mojito
Ranked #3 of 11 hotels in Cayo Coco
Certificate of Excellence 2014
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2,517 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (345)
Date | Rating
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English first
Campbellville, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

This is a bit of a longer review because I felt the need to share our experience and maybe respond to some of the comments made by other travellers who have had less than an enjoyable experience at this resort. Not everyone experiences the same issues and some comments have probably painted a picture of this resort as all negative.... More

Was this review helpful? Yes
Ontario Canada
Contributor
12 reviews 12 reviews
10 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I visited my friends at Mojito at the end of April 2014. It was my first Solo trip and let me say it felt like I had taken 50 friends with me. Once again the staff made me feel like I was part of their families. I had a fantastic time and as I write this review I am already... More

Was this review helpful? Yes 1
Director Genera... I, Manager at Iberostar Mojito, responded to this review

Dear Spottewinter, On behalf of the staff I want to thank you for giving us your comments about your experience at IBEROSTAR Mojito. We are pleased to have given to you a great holiday and encourage us to keep improving our services. We will congratulate the staff that you have mentioned for helping you to make your holiday special. We... More

Toronto, Ontario, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I, along with our Son and his girlfriend booked a vacation to Cuba March 12 - 19th, last year. We have been to Cuba many times and decided to try something different. The resort is absolutely beautiful and well maintained. I can't say enough about the staff. Our vacation was booked thru Sunwing and we couldn't pick... More

Was this review helpful? Yes 2
Director Genera... I, Manager at Iberostar Mojito, responded to this review

Dear Debra C, Thank you so much for taking part of your time and write us about your recent stay at IBEROSTAR Mojito, we appreciate all your comments, we love that you have been a wonderful stay here among us, we work hard in order to all our guests feel themselves like home. We are glad to know that you... More

Oshawa, Ontario
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked this resort partially based on others reviews and our travel agent we have used for many years now with good results. We were quickly greeted by the customer service agent as we cleared customs and offered an ice cold beer. After loading the bags we were off to the resorts. The customer service guy was very fun and... More

Was this review helpful? Yes 2
Director Genera... I, Manager at Iberostar Mojito, responded to this review

Dear Sierra68, Thank you very much for this nice review on regards your stay at IBEROSTAR Mojito. I will pass your words to all my staff as they will be glad to know that thier work achieve your holiday expectations. Yes, we are making maintenance works in some buildings as you mentioned and it is an ongoing process that will... More

Wellington, New Zealand
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a wonderful time in this hotel. The staff was very friendly, facilities pretty decent for the price, plenty of nice traditional food. LOVED the swimming pool, having drinks in the evenings. The beach is just like 5 min away with its warm, clear and refreshing water. I highly recommend this place :)

Was this review helpful? Yes 6
Director Genera... I, Manager at Iberostar Mojito, responded to this review

Dear cmalinayi, Thank you so much for taking part of your time and write us about your recent stay at IBEROSTAR Mojito, we appreciate all your comments, We love that you have been a wonderful stay here among us, we work hard in order to all our guests feel themselves like home. We hope to have you again among us... More

Montreal, Canada
1 review
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Just back from a one week stay at the Iberostar Mojito resort and I do not know where to begin with this review!!!!!! Let's start by dispelling the belief that you can go to the Iberostar Mojito resort and actually drink a mojito!!!! Mint is as precious and rare as gold on this resort and I was only able to... More

Was this review helpful? Yes 14
Director Genera... I, Manager at Iberostar Mojito, responded to this review

Dear SunSeekerRM, We would like to thank you for taking your time to express your opinions and thank you for letting us know. Our clients’ comments are very important to us and we sincerely value them. They will assist us in better serving our guests in the future.We will congratulate Robert, Ariel, Riberto, Yinette and Alejandro for helping you to... More

Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Our family of 4, 2 adults and 2 kids spend a week in July 2014 ending on Jul 27th. I will give this hotel an average of 3 event that the hotel was a 2 stars. Have of the hotel is closed, some areas seems to be in renovation but other ones to the right looked abandoned. It saved that... More

Was this review helpful? Yes 4
Director Genera... I, Manager at Iberostar Mojito, responded to this review

Dear Felix106, First of all I would like to thank you for taking the time for writing to us about your experience at the IBEROSTAR Mojito. I am very sorry if this experience did not match your expectations and by the fact you have not been satisfied with your stay at our hotel.However I wil like to make some highlights... More

montreal
Reviewer
3 reviews 3 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Before I begin this review, I would like to mention that this is my 6th time in Cuba, and I was very aware of what to expect..I went with low expectations. There are good and bad points to consider. I will give my honest opinion. First, the good.... The actual hotel is BEAUTIFUL. One of the nicest I have been... More

Was this review helpful? Yes 9
Director Genera... I, Manager at Iberostar Mojito, responded to this review

Dear josieMontreal, On a behalf of the staff and management here at IBEROSTAR Mojito we would like to thank you for your review. However, we feel sorry that our hotel was not up to your expectation. We assure you that improvement, in all our services are an ongoing process and our priority is guest satisfaction. Actually in the last year... More

St. John's, Canada
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just back from our family vacation at the Iberostar Mojito (July 12 -19, 2014), and thought I would share our personal review.... Arrived at 1:40PM on July 12 at the Airport. Cleared customs, and we were on our way to the resort. We arrived 10 minutes later, and were promptly served at the counter. Once checked in we headed to... More

Was this review helpful? Yes 6
Director Genera... I, Manager at Iberostar Mojito, responded to this review

Dear AlbinoNewf, On a behalf of the staff and management here at IBEROSTAR Mojito we would like to thank you for your nice review. We all are hardworking people always seeking the best for all our clients. Should you choose our hotel, or some other Iberostar Hotels, for your next vacation, please do not hesitate to contact us. Wish you... More

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We were two families (group of seven people) and stayed at Mojito for a week (July 12-19) - went with WestJet. Its their off-season and resort was less than half full. Food choice was a bit limited but quality was fine. The pool restaurant was good and we enjoyed the pizzas ham burgers hot dogs on most of the days.... More

Was this review helpful? Yes 2
Director Genera... I, Manager at Iberostar Mojito, responded to this review

Dear ProdipR, On behalf of IBEROSTAR Mojito we appreciate your feedback regarding your stay. We are glad to hear you have enjoyed your vacation.However I would like to make some highlights on your comments as per example the locals at the beach, well normally in between July and September the locals have vacation and they come to enjoy their beaches... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(10)
  • Snack bar(9)
  • Main pool(7)
  • Great time(7)
  • Cigar lounge(6)
  • Ground floor(5)
  • Other resorts(4)
  • White sand(4)

Additional Information about Iberostar Mojito

Address: Ave los Hoteles, 69400, Cuba (Formerly Hotel La Laguna)
Location: Caribbean > Cuba > Ciego de Avila Province > Jardines del Rey Archipelago > Cayo Coco
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Iberostar Mojito 4*
Also Known As:
Nh Krystal Laguna Resort
Nh Krystal Laguna Hotel
Krystal Laguna Cuba
Nh Krystal Laguna Cayo Coco
Nh Krystal Laguna Villas Resort
Nh Krystal Cuba
Krystal Laguna Cayo Coco
Nh Krystal Laguna Cuba
Krystal Cayo Coco

4,031 photos of this hotel

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Amenities

Fitness Center with Gym / Workout Room Restaurant Suites Swimming Pool
Hotel Style
#2 Luxury Hotel in Cayo Coco #3 Top resorts Hotel in Cayo Coco
Hotel Class
Number of rooms
690

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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