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All 11 Cayo Coco hotels

Iberostar Mojito

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4.0 of 5 Resort   |   Jardines del Rey | Jardines del Rey, Ciego de Avila, 69400, Cuba (Formerly Hotel La Laguna)
Hotel amenities
Iberostar Mojito
Ranked #4 of 11 Hotels in Cayo Coco
Certificate of Excellence 2014
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2,850 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed yesterday NEW

Stayed at this resort from Feb 28-Mar 1, we were booked at the Playa Coco but were told they had massive plumbing issues so were bumped to the Mojito. So this being our first trip to Cuba we had read tons of reviews from different sources so here are the pros and cons of this resort as we saw it:... More 

Was this review helpful? Yes 3
Winnipeg, Canada
1 review
2 of 5 stars Reviewed yesterday NEW

We booked the Iberostar Mojito because we had an absolutely fabulous experience at an Iberostar in Jamaica. We were so disappointed in the Iberostar Mojito...... We stayed in an upgraded room due to all the reviews we had read but there was no difference between our room and a standard room. Bathrooms are in desperate need of repairs and upgrades.... More 

Was this review helpful? Yes 2
Moose Jaw, Canada
2 reviews
2 of 5 stars Reviewed yesterday NEW

We stayed at a different resort our first week in Cayo Coco so we had something to compare to. Here, grass was 2 inches tall, buffet was small with same food options for all meals. King bed was 2 doubles pushed together. Old facility.

Was this review helpful? Yes 2
Toronto, Canada
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

So...first trip to Cuba...would we go again...definitely...would we return to Iberostar Mojito...probably not. Solid general amenities...decent gym, wide variety (though repetitive) buffet offerings, clean environment and GREAT entertainment! However, rooms were lacking for sure! We arrived late in the evening, and check in was a breeze but the safe was not operational and the room felt like a meat locker!... More 

Was this review helpful? Yes 4
Director Genera... I, Manager at Iberostar Mojito, responded to this review

Dear Vanit K, On a behalf of the staff and management here at IBEROSTAR Mojito we would like to thank you for your review. However, we feel sorry that our hotel was not up to your expectation. We assure you that improvement, in all our services are an ongoing process and our priority is guest satisfaction. If you decide to... More 

2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We ended up getting transferred to this resort because the Hotel Playa Coco overbooked and sunwing relocated our friends (stupidity). But anyways, this resort was great! I would suggest it to anyone who loves good service, excellent food and a beach like you've never seen before in your life. Here are a few details about the particulars: Food: I don't... More 

Was this review helpful? Yes 3
Director Genera... I, Manager at Iberostar Mojito, responded to this review

Dear Nelibear, On a behalf of the staff and management here at IBEROSTAR Mojito we would like to thank you for your review. However, we feel sorry that our hotel was not up to your expectation. We assure you that improvement, in all our services are an ongoing process and our priority is guest satisfaction. We do hope, to have... More 

Le Goulet
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

great place !!!! Old resort but clean! staff is amaysing loved the beach bar and grill ( great cheeseburgers and hot dogs ) Food was good and rooms were clean !!! Beach was the best!!!! I'd go again in a heartbeat!!!! I already miss you guys !! Juan Carlos the beach waiter/ bartender was the best !!!! Go with an... More 

Was this review helpful? Yes 4
Director Genera... I, Manager at Iberostar Mojito, responded to this review

Dear Glizz30, Thank you for sharing your recent experience at IBEROSTAR Mojito. We are glad to know that you had a great time with us. We are pleased to hear our staff made your stay special and we will congratulate Juan Carlos on his excellent work. It was a pleasure for us having you at our resort and we hope... More 

2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I'll review this resort the way I saw it. Advice: - You can exchange money at the resort or at the airport, same exchange rate (all regulated) - Tobacco/Alcohol products, you can buy at the resort,market, or airport, same price (All regulated). - If you want to buy souvenirs you should buy them at the airport when leaving(a lot cheaper)... More 

Was this review helpful? Yes 2
Director Genera... I, Manager at Iberostar Mojito, responded to this review

Dear Guest, We are pleased to read your recent experience at IBEROSTAR Mojito. We are pleased to hear that you had a fantastic trip. Thank you also for your feedback. We appreciate both positive and negative comments as we constantly strive to improve our performance to ensure that our guests enjoy the most rewarding holiday experience possible. The Blau Varadero... More 

Kirkland Lake, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We chose this resort as we were at an iberostar in Dominic and mexico in Sept and Dec of last year. This resort is just horrible!!!!!! The resort to start is falling apart there is no coffee makers no irons the mattresses where so old that the springs were almost popping through!!! our toilets didn't flush no hot water and... More 

Was this review helpful? Yes 1
Director Genera... I, Manager at Iberostar Mojito, responded to this review

Dear Sharon C, On a behalf of the staff and management here at IBEROSTAR Mojito we would like to thank you for your review. However, we feel sorry that our hotel was not up to your expectation. We assure you that improvement, in all our services are an ongoing process and our priority is guest satisfaction.Just as a note we... More 

Alberta
Reviewer
3 reviews 3 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

We are not fussy travelers by any means. However, this experience has deterred us from returning to Cuba. When we arrived, check in was slow, as was booking the a LA carte restaurants and excursions. I am talking about over an hour wait each. Our room was small. We paid extra for a family room. What this really meant was... More 

Was this review helpful? Yes 1
Director Genera... I, Manager at Iberostar Mojito, responded to this review

Dear Ickles80, We are sorry to hear that you were not satisfied with our facilities and the service provided by us. Please accept our sincere apologies for the disappointment you experienced. We will consider your comments in order to improve our services.On behalf the famiily rooms all are the same size but what it makes them different are the amenities... More 

Hamilton, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

I love Cuba! Complainers who go here looking for the 5 star experience for the 2 star price are never going to be happy. Stop taking pictures of water stained chrome, imperfectly caulked joints, spots on your bedsheets, rust, bugs, gaps beneath your room door and relax! Take some pictures of the crazy blue ocean, those pretty palm trees and... More 

Was this review helpful? Yes 2
Director Genera... I, Manager at Iberostar Mojito, responded to this review

Dear newbs512, On behalf of Hotel Management and all the staff working at IBEROSTAR Mojito, we thank you for publication on Trip advisor about your experience in our hotel. We are very happy to acknowledge that your experience was amazing and unforgettable due to our facilities and excellent service. In IBEROSTAR Mojito we want our valuable costumers to enjoy memorable... More 

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Hotel Summarization (Beta)

What travelers say

  • Very good(10)
  • Snack bar(9)
  • Great time(7)
  • Main pool(7)
  • Cigar lounge(6)
  • Ground floor(5)
  • White sand(4)
  • Other resorts(4)

Additional Information about Iberostar Mojito

Address: Jardines del Rey | Jardines del Rey, Ciego de Avila, 69400, Cuba (Formerly Hotel La Laguna)
Location: Caribbean > Cuba > Ciego de Avila Province > Jardines del Rey Archipelago > Cayo Coco
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Iberostar Mojito 4*
Number of rooms: 690
Also Known As:
Nh Krystal Laguna Resort
Nh Krystal Laguna Hotel
Krystal Laguna Cuba
Nh Krystal Laguna Cayo Coco
Nh Krystal Laguna Villas Resort
Nh Krystal Cuba
Krystal Laguna Cayo Coco
Nh Krystal Laguna Cuba
Krystal Cayo Coco
Hotel Style:
#2 Luxury Hotel in Cayo Coco
#3 Top resorts Hotel in Cayo Coco

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