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Memories Caribe Beach Resort

Jardines del Rey, 67210, Cuba
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Memories Caribe Beach Resort
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Ranked #3 of 11 Hotels in Cayo Coco
A recent review
5 of 5 stars reviewed yesterday
James W
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3,421 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (704)
Date | Rating
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  • French first
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  • Japanese first
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  • All months
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    (1035)
  • Jun-Aug only
    (729)
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1 review
5 of 5 stars Reviewed yesterday NEW

Very nice resort,the beaches are very beautiful. The workers are so friendly and helpful including Yanellis our diamond club concierge. It was so sad to leave but will be back. Everything was so perfect!!

Was this review helpful? Yes 1
Mississauga, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

The resort was beautiful, very clean. Gorgeous beach area. All the staff were wonderful, always willing to help, always smiling. Great resort for families and small children, pool shallow and they have an ice cream shop, activities for kids, we would highly recommend this resort and return in the future!

Was this review helpful? Yes 1
Toronto, Ontario
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed yesterday NEW

Went with my friends to this resort the first week of July, and as usual it's Paradise. Met with the friendliest staff and now they're just like families. As usual we enyoy the beach which I think the best in Cayo Coco. Water is so calm, clear, and shallow. Perfect if you have kids. The water is so clear that... More 

Was this review helpful? Yes 1
Canada
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This is our 11th trip to Cuba dating back to the 70s. This property is around 5 years old and based on the condition of the rooms, the bathroom fixtures,the beds,the various amenities, the upkeep during the intervening years have either been neglectful (very common practice in Cuba) or the original equip were of an inferior quality. As the property... More 

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Thorold, Ontario, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Hi there...it has been awhile since I've been to Memories...but I am planning another trip in October 2015...when I first decided on Memories I researched and read reviews...but....no one had a Facebook Page. I started a page in hoping that anyone who had been there would join...Well that was in 2013 and less then 2 yrs later that page has... More 

Was this review helpful? Yes 2
ErnestoACayoCoco, Director General at Memories Caribe Beach Resort, responded to this review

Dear Debbie, Here in Memories Caribe we have seen that you are a strong fan of our hotel and we love it! Thank you very much for everything you are doing for us. We follow the Facebook group that you have made (It is amazing). We are looking forward to see you in October! We are waiting for you. Best... More 

Burgos, Spain
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Very nice place with wonderful beaches, a great room, very well equiped and very clean all the days. The local menu was excellent, you can eat in the buffet or in the restaurants. The staff was pleasant, friendly and very helpful. We will come back again without any doubt.

Was this review helpful? Yes 4
ErnestoACayoCoco, Director General at Memories Caribe Beach Resort, responded to this review

Dear Asshai, First of all thank you very much for taking the time to share your experience. We are really happy that you had an excellent vacation with us. We try our best to give the best experience possible to our customers and we are really happy when they have a nice vacation. Thank you very much for choosing Memories... More 

Kitchener
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I visited Memories Caribe Beach Resort in June with a couple of family members. The service from the beginning to the end, was great. Staff is very friendly and accommodating if you need anything during your stay. We had asked to switch rooms to an upper level with a balcony, and as soon as one became available we moved over... More 

Was this review helpful? Yes 4
ErnestoACayoCoco, Director General at Memories Caribe Beach Resort, responded to this review

Dear customer, First of all thank you for taking the time to share your experience with other travellers. And thank you very much for your kind words. We are very proud of our staff that give the best of themselves every day to give an excellence service, and your experience is our reward. We really hope to see you again... More 

toronto
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I have been visiting Cuba since 1986. I've been to Varadero over a dozen times, Santiago De Cuba and Cayo Coco once before in 1996 when the airport was almost 2 hours away. I know what to expect and what not to expect when it comes to Cuba. I booked my 8 day trip to this hotel based on the... More 

Was this review helpful? Yes 6
Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This hotel is dump, tired and smell of sewage is unbearable. Front desk is joke, customer service is non existent and receptionists hardly speak English. Rooms are filled with heavy mold smell and A/C hardly can keep with humidity and temperature outside. Beach is nice for families with small kids but if you like to swim be prepared to walk... More 

Was this review helpful? Yes 7
Brampton, Canada
1 review
4 of 5 stars Reviewed 5 days ago NEW

Memories Caribe is a well maintained 4 star property the grounds are well kept, very clean, Beautifully Maintained. the beach is great for young children calm waters, rock free, shallow, Aqua blue water. We booked Diamond Club Al Fresco and had a bungalow 3101 at the back of the resort, I used the outdoor shower more than the inside Pro... More 

Was this review helpful? Yes
ErnestoACayoCoco, Director General at Memories Caribe Beach Resort, responded to this review

Dear Melissa, First of all, thank you for sharing your opinion with other travellers. We can see with your opinion that you ejoyed staying with us but the vacation was not perfect. We will keep working on our weaknesses in order to grow and give the best service. We take note of everything you said. Thank you again for coming... More 

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