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Memories Caribe Beach Resort

Jardines del Rey, 67210, Cuba
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1 room 1 guest
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Memories Caribe Beach Resort
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3,488 Reviews from our TripAdvisor Community

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Traveler rating
    1,496
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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toronto
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed at the Caribe during the first week of August . We flew Sunwing as our tour provider and had no issues with the service they gave . On arrival at the airport we were given our room key as we boarded the bus and a map . Keep the map handy as the resort is confusing to walk... More 

Was this review helpful? Yes
Calgary, Canada
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

We have visited this resort in August 2015, 2 weeks family vacation. Resort was clearly not equipped to handle the number of people that stayed, not enough room and beach towels, hair drier did not work, no patio chairs and table, and so on. Staff was helpful after been advised of things that were missing or were broken, but we... More 

Was this review helpful? Yes 1
ErnestoACayoCoco, Director General at Memories Caribe Beach Resort, responded to this review

Dear Mel, First of all we would like to apologise for any inconvenience that you might had. We tried our best to give the best service and to fulfill your needs as a guest. We are happy to see that you enjoyed our beach and we hope that you will give us a second chance to charm you by coming... More 

Mississauga, Canada
1 review
1 of 5 stars Reviewed 3 days ago NEW

Hotel is way to old needs upgrading badly very poor accommodations(moldy rooms, moldy and rusting fixtures just to name a few. Definitely was NOT worth the price we paid. Was not happy with food always had bugs and worms in it which made me not want to eat and that wasn't good for me seeing as how I'm 4 months... More 

Was this review helpful? Yes
Brampton, Canada
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

----------------------------Flight----------------------- Traveled as a couple Aug 5-12 from Toronto. Nothing noteworthy between boarding and landing in CCC, expect that Sunwing didn't bother putting passengers who booked together into seats together, supposedly to incentivize people into paying the extra fee for choosing seats. We managed to switch our seats to the very last 2 available together (traveling with a first-time flyer),... More 

Was this review helpful? Yes 5
ErnestoACayoCoco, Director General at Memories Caribe Beach Resort, responded to this review

Dear guest, First of all, thank you very much for sharing your opinion. We are happy to see that you liked the resort itself. However, we are sorry that you didn't feel as attended as you were expecting. We take note of your comments in order to improve our service. We hope to see you again in order to give... More 

Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

This vacation was just ok. The beach was to far from the main resort and pool. There was no fancy drinks everything tasted like cheap rum. All I wanted was a slushy margarita never got one. They ran out of ice everyday. Food at the buffet was either cold over cooked or under cooked not to mention salty or bland.... More 

Was this review helpful? Yes 3
ErnestoACayoCoco, Director General at Memories Caribe Beach Resort, responded to this review

Dear guest, First of all we would like to apologise for any inconvenience that you might had. As we read your comment we can see that we couldn't reach your expectations and we are really sorry about that. For the cocktails, did you try any of our cocktails at the piano bar? Most of our guests love the cocktails there.... More 

toronto
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

We were 7 people that travelled to the Memories Caribe Beach Resort on July 29,2015, 3 were teenagers, and they had a blast esp. the pool foam party that took place on the Saturday that we were there. Recommend this resort, great for families.

Was this review helpful? Yes 3
ErnestoACayoCoco, Director General at Memories Caribe Beach Resort, responded to this review

Dear Luigi, First of all thank you for sharing your experience, your words make us so happy! We are glad to see that the whole family enjoyed the time you were at our resort. We will keep having the foam party every week, so if you come back you know what to expect! Thank you for choosing Memories Caribe, we... More 

Athens, Greece
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

One of the most beautiful hotels I had ever stayed in!!!I suggest this place for several reasons: spacious clean rooms,helpful staff, delicious breakfast/lunch/dinner and restaurants, the beach is beautiful, the hotel is big enough and provides a lot of things and activities!!! You should visit that hotel!!! It is an unforgettable experience!!!!

Was this review helpful? Yes 4
ErnestoACayoCoco, Director General at Memories Caribe Beach Resort, responded to this review

Dear Vivoni, Thank you very much for taking the time to share your experience. We are very proud to see that you qualify us as an unforgettable experience. It is true that the whole team works very hard every day to give the best service and to make our guest's vacation memorable. We will be very happy to have you... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Great place for relaxing , but if your looking to have lots of partying and excitement this is not the place , beach is amazing food is decent it did get old by the 7 days but we knew that going in , the drinks are incredibly watered down so don't expect to get your buzz on unless you buy... More 

Was this review helpful? Yes 3
ErnestoACayoCoco, Director General at Memories Caribe Beach Resort, responded to this review

Dear Toth, Thank you very much for taking the time to write a review about your experience. We take note of all the comments you made and we will work to improve our service. We are really happy to see that you enjoyed the beach and that you liked our a la carte restaurants. We hope to see you again... More 

Laval, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

What a great time I had at the Memories Caribe! I will remember this vacation for my entire life! The entire staff of the hotel and Cubans in general are so warm and friendly! Here are some comments about different aspects. I was there with my sister’s family at and many of their friends at the beginning and by myself... More 

Was this review helpful? Yes 6
ErnestoACayoCoco, Director General at Memories Caribe Beach Resort, responded to this review

Dear Jase, First of all thank you very much for sharing your experience with other travellers. We are glad to see that you had a wonderful stay with us. As we read your review, we can see that you really got to know most of our team. We will say hello to all of them for you and send your... More 

Bonnyville, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Stayed here in July 2015 with my wife. Upon check in the room they had assigned us wasn't ready so we had to wait. While we were waiting we went and looked at our room and found it had two single beds. The staff were very helpful and relocated us to a room with a king bed. This room had... More 

Was this review helpful? Yes 1
ErnestoACayoCoco, Director General at Memories Caribe Beach Resort, responded to this review

Dear Steven, First of all we would like to apologise for any inconvenience that you might had. Be sure that we will be looking into that situation to know what happened with your room. We hope you will give us the chance to come back and we will make sure everything goes the right way. Thank you for choosing Memories... More 

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