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Memories Caribe Beach Resort

Jardines del Rey, 67210, Cuba
Memories Caribe Beach Resort
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3,252 reviews from our community

Traveler rating
    1,369
    1,197
    469
    142
    75
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1,097
1,133
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

We decided to head back to Memories Caribe for our fourth time and chose to stay for two weeks instead of our usual one week. It is very economical to stay an extra week and I highly recommend this if you can swing it. Considering this was our fourth time visiting this resort, we knew exactly what to expect. The... More 

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Montreal, Canada
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

My sister, our friend and I got back 2 days ago from 2 weeks at Memories Caribe. What an incredible time we had! First mention goes out to the staff. My sister and I had gone a few months earlier and we went back because we knew we were going to have a great time again, it was even more... More 

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Montreal, Canada
2 reviews
5 of 5 stars Reviewed yesterday NEW

We were there for a second year in a row and it's gone a be our destination next year too. The staff make us feel like family and the beach si wonderful. We're missing you and your paradise. Spécial mention to Mary and Yaline ours two angels at the buffet .

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Toronto, Canada
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

First time at this resort. What sets it apart from any other hotel that I have visited in Cuba is the staff. They could not be more helpful . They really do go above an beyond what is expected of them and all of the people that I encountered were extremely friendly. I forgot my eyeglasses at the beach and... More 

Was this review helpful? Yes 1
Edmonton, Canada
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

MY overall experience at this resort was amazing. Staff/Food - The staff were friendly and hospitable. One chef was set aside plantain for me since it was my favorite. The entertainers ensured you had a good time and were active. Especially Leo, no matter what time of day it was he was energetic and personable. The front desk staff seemed... More 

Was this review helpful? Yes 3
Hamilton, Canada
Contributor
16 reviews 16 reviews
12 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have stayed at several Memories resorts in the past with some in Cuba. Dominican Republic and Greece. As usual all of these resorts were in our opinion very well run with a wonderful staff. great management, excellent food and room well looked after to keep them clean and fresh linen every day. The pool was always kept clean along... More 

Was this review helpful? Yes 2
ErnestoACayoCoco, Director General at Memories Caribe Beach Resort, responded to this review

Dear Analiasa, We appreciate so much your lovely review about our hotel. Your words are very kind, and of course, they are the best reward for all the effort you have already mentioned. We hope every one of your comments encourage many people to come to our facility. As you have referred, we pay attention to all the guests, and... More 

Toronto, Canada
1 review
2 of 5 stars Reviewed 2 days ago NEW

Visited in May there were so many mosquitoes even in the dining room that you could not even finish your meals. Hotel did not spray enough and we were not able to enjoy any of the evening shows as they sprayed the performers only and not the audience. The sewer stink was so bad that one had to stop breathing... More 

Was this review helpful? Yes 1
ErnestoACayoCoco, Director General at Memories Caribe Beach Resort, responded to this review

Dear Customer Thank you for your comment. Your opinion helps us to improve our service quality I offer you an apology for the inconveniences you had in our hotel. Let me tell you that mosquitoes at this time of the year it's a difficult situation at the Cayos but the situation is being already controlled and about the smell in... More 

Montreal, Canada
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great caring and helpful staff, amazing service and stunning beaches pretty much summarizes the resort! Playa Pilar is breath taking! Quite a few new staff members but all very helpful and always with a smile. A few issues with the a/c and the shower in our room but quickly resolved thanks to the maintenance man Carlos. He is very pleasant... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Second visit to this hotel, outstanding beaches, nice confortable; clean and quiet rooms. Very very good kitchen spetially the Mediterranean resto. But above all the quality of service an hospitality. I don't know how administration does it but employees are the most freandly pleople I have seen. It doesn't take more than a few minutes to feel home and wellcome.... More 

Was this review helpful? Yes 1
ErnestoACayoCoco, Director General at Memories Caribe Beach Resort, responded to this review

Dear Carlos: Thank you very much for your nice comments about your recent stay here again in our hotel. We are extremely happy you had a wonderful time among us and we appreciate the fact that you have recommend our hotel to others. We will tell Daniel,Yasser; Aliani and Yarelis about your words of them and of course they will... More 

2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just got back after a wonderful week, everything was perfect. Lots of updates since our last visit in October 2014. New Asiatic Restaurant, Ice Cream Parlour by the pool, Martini bar and Coffee/cognac bar outside of the Buffet, There is a Cigar stand there every Friday with freshly rolled cigars for sale.The beach and waters are absolutely beautiful. The rooms... More 

Was this review helpful? Yes 2
ErnestoACayoCoco, General Manager at Memories Caribe Beach Resort, responded to this review

Dear Mr. John We are extremely thankful for your beautiful words to describe our facility and details of your stay. Our goal was accomplished having you so happy . This is our best reward to the effort and every day work. Thanks for your comments. We are happy you that you had enjoyed so much our beach with powder white... More 

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