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De Vere Venues Gorse Hill

4.0 of 5
Hotel website
Hook Heath Road, Woking GU22 0QF, England
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1 room 1 guest
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De Vere Venues Gorse Hill
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318 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Woking, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

We had our wedding at Gorse Hill on 30 August 2015 and it was fantastic, Marsha and Kelly and the team couldn't have been more helpful, the food was fantastic and the day ran smoothly without a hitch, nothing was too much trouble. Even the weather was perfect. Thank you for making our day so special.

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Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our arrival at this hotel started badly and we thought this review would be very negative .This was due to a receptionist who's customer service skills were sadly lacking. We arrived at the hotel at 1.45 pm and was told we were too early and could we come back later...... I asked what time checking was and informed it was... More 

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Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for two nights on business. Clean comfortable rooms. Complimentary drinks and sweets stations. Small bar area, with larger restaurant area. We wanted to order from the bar menu, but there were not enough seats for our party, staff were more than happy to serve the bar menu in the restaurant.

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Greater Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Very poor and dissapointing. We were not told the main restuarent would be closed on Saturday & Sunday evening due to a wedding & no wifi all weekend. Had we known this we would have booked elsewhere and they should not be selling rooms without proper facilitlies and service, This IS NOT 4 star. We were force to order bar... More 

Was this review helpful? Yes 1

Travelers are raving about these Woking hotels

London
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Absolutely everything was thought of and taken care of on our wedding day. From start to finish, the service and attention to detail was fantastic as was the value for money. Paying for our own wedding meant that cost was a huge factor, and the excellent wedding package made for stress free planning- we really couldn’t believe what was included... More 

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Richmond-upon-Thames, United Kingdom
Level Contributor
56 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed here for a work seminar, which was held on site. It is not a bad venue (for both business meetings and weddings/parties), but I wouldn't want to stay here otherwise. It is not that it is bad - my room in the main house was both spacious and well appointed. It is just that it is primarily aimed... More 

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Ben B, General Manager at De Vere Venues Gorse Hill, responded to this review

Thank you for your very. Detailed review, it's great to read that on the whole you enjoyed your stay and I will ensure this is shred with the team! I will investigate the water in the bedroom and apologise that a still water was not present. Hopefully we can welcome you back again soon, and I'll ensure the printer for... More 

Bollington, United Kingdom
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 29, 2015

Stayed here for my nephew passing out parade from the Army. The room was not expensive and overlooked the court yard. Large bathroom with a proper bath which was bliss. The bedroom was big enough and had comfortable bed. Also an iron and ironing board in the wardrobe which was handy. All the staff were happy, smiling and seemed as... More 

Was this review helpful? Yes 1
Ben B, General Manager at De Vere Venues Gorse Hill, responded to this review

Thank you for taking the time to share your feedback, we are ideally suited for the local base and their passing out parades! I'll investigate the issue you raise relating to breakfast, my apologies for this. I hope we can welcome you back again soon? Kind regards Ben Bridgeman General Manager More 

London, United Kingdom
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 29, 2015

My daughter decide against a church wedding choosing instead one venue. After much research, (price of course a consideration) she chose the De Vere Gorse Hill. We visited the hotel prior to confirming and were bowled over by the location, the building and faciites. We were allowed a conference room to store the wedding day items, the reason being the... More 

Was this review helpful? Yes 1
Ben B, General Manager at De Vere Venues Gorse Hill, responded to this review

I'm delighted to read such a lovely email and that you chose us to be the venue to host your daughters special day! I'll ensure the team are aware of your feedback in particular Kelly, Angela and our kitchen brigade! They all work extremely hard to ensure our weddings are a day to remember! Thank you for taking the time... More 

A TripAdvisor Member
4 of 5 stars Reviewed July 23, 2015

i recently stayed here and i have to say the grounds are breath taking, perfect if your looking for a wedding venue. unfortunatly i was only staying for the one night as i had a training course being held on site the next day. staff here are attentive and welcoming. the room my course was being held in was spacious... More 

Was this review helpful? Yes
Ben B, General Manager at De Vere Venues Gorse Hill, responded to this review

Thank you for your lovely review, I'll ensure our resident gardener is aware of the feedback! Gorse Hill really is a stunning wedding and conference venue, with amazing grounds and facilities, but it's the team that makes it, and we work hard to find and develop good hospitality professionals with character! I'll ensure this is shared with the team and... More 

Woking, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 21, 2015

My wife and I looked at many different venues for our wedding (27/06) but in the end we chose Gorse Hill and I have to say it was the best decision we could have made. From the day we booked the venue Marsha and her team have been so helpful and managed every detail to perfection. Nothing seemed too much... More 

Was this review helpful? Yes 1
Ben B, General Manager at De Vere Venues Gorse Hill, responded to this review

Delighted that you chose Gorse Hill for your special day and pleasing to read such lovely feedback relating to Marsha, Hannah and the team. They all work so hard ensuring that all our weddings go without a hitch exceeding expectations along the way. I have shared your comments with the team. I hope we can welcome you back again soon?... More 

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