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Holiday Inn Woking

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Victoria Way, Woking GU21 8EW, England
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1 room 1 guest
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469 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We booked this hotel as part of a Legoland package. I've stayed in numerous Holiday Inns in the past and this has to rate as one of the worst for overall experience. This hotel is going through some refurbishment and rebranding, neither of which are noted on their website for some reason! We struggled to find it as there's no... More 

Was this review helpful? Yes
Laura M, Front Office Manager at Holiday Inn Woking, responded to this review

Dear Guest Thank you for taking the time to review our hotel. We apologize sincerely for the inconvenience caused whilst the car park was closed. This was due to essential refurbishment jobs while we continue to upgrade our facilities. We would love for you to come back and enjoy our new hotel in the near future. Please contact me directly... More 

Canterbury
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here last night as part of the play and stay. Excellent value for money. Building work is going on but we didn't hear anything. We were on the 4th floor in the recently renovated rooms. These were lovely and the beds were comfy. The breakfast was included and was lovely. Staff are great too and extremely helpful. Would... More 

Was this review helpful? Yes
Laura M, Front Office Manager at Holiday Inn Woking, responded to this review

Dear Guest, Thank you very much for your lovely review. I am glad to hear you enjoyed your stay and look forward to welcoming you back in the near future. Kind Regards Laura Martinez Assistant Reception Manager More 

2 reviews
5 of 5 stars Reviewed 1 week ago

visited Holiday Inn Woking this weekend as part of the Legoland package. We were aprehensive due to some reviews left on tripadvisor, but on arrival the carpark being used by the hotel was very near there and no bother at all plenty of spaces I also have a 1 year old child and found it easily accessable. Reception was not... More 

Was this review helpful? Yes
Laura M, Front Office Manager at Holiday Inn Woking, responded to this review

Dear Guest, Thank you for taking the time for writing such a nice review. I am happy to hear you had a nice stay and enjoyed our facilities. As you would notice during your stay we are investing heavily in our product and training so that we continue to deliver a very high standard to our guests. We look forward... More 

Bristol, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The exterior of the hotel looks run-down and industrial. We struggled to find a parking space as the provided car park was too small. However, the hotel and rooms were very clean and had all the facilities that we needed for a good night. Breakfast had anything you could want- spoilt for choice. All cooked to high quality.

Was this review helpful? Yes
Laura M, Front Office Manager at Holiday Inn Woking, responded to this review

Dear Guest, Thank you for the great feedback and we apologize that the entrance of the car park was closed during your stay. This was due to essential refurbishment works while we continue to upgrade our hotel. We were pleased to hear that you enjoyed our bedrooms and high quality breakfast. Assuring you of our best attention at all times.... More 

A TripAdvisor Member
4 of 5 stars Reviewed 2 weeks ago

This is a lovely hotel....25 mins from London. Great location 15 mins from chessington and Thorpe Park The hotel was clean considering it's having major refurbishment ,it's great value for money and we would definitely stay again.

Was this review helpful? Yes
Laura M, Front Office Manager at Holiday Inn Woking, responded to this review

Dear Guest, Thank you very much for your lovely review. I am glad to hear you enjoyed your stay and look forward to welcoming you back in the near future. Kind Regards Laura Martinez Assistant Reception Manager More 

hailsham, east sussex, UK
Level Contributor
50 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We had booked this hotel as part of a Legoland package. Upon arrival the front of the building looked derelict. There was nowhere to check in and it looked as though it had closed down. The adjoining car park was a building site. We were about to give up when we saw a small sign saying reception, which directed us... More 

Was this review helpful? Yes 1
Laura M, Front Office Manager at Holiday Inn Woking, responded to this review

Dear Guest Thank you for taking the time to review our hotel. We apologize sincerely for the inconvenience caused whilst the car park was closed. This was due to essential refurbishment jobs while we continue to upgrade our facilities. We would love for you to come back and enjoy our new refurbished hotel in the near future. Please contact me... More 

Lincoln UK
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We went to see a show at the theatre in Woking and after looking at different hotels near it decided on the Holiday Inn. The website showed some nice photographs and breakfast was included which was a bonus! We got there and initially were confused as to where to park as there was a sign face down on the floor... More 

Was this review helpful? Yes
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

So we booked this hotel for after we had been legoland. When booking the room on the phone nobody had told us that you wouldn't be able to park at the hotel, that you would have to park in a multi storey car park which has cost us £15. They would not refund the cost as they said it was... More 

Was this review helpful? Yes 2
Peter C, Front Office Manager at Holiday Inn Woking, responded to this review

Dear Guest Thank you for taking the time to convey your comments regarding your recent experience with us. I will pass your review on to the General Manager, who will contact you in private regarding your stay. Kind regards Laura Assistant reception Manager More 

Cardiff, United Kingdom
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is the second time I've stayed and there has been modernisation work on going on both occasions. The staff were super helpful and even had a space saved for me for my vehicle. The building work made the entrance area quite small but it was lovely to see the new restaurant area. In the event the hot water stopped... More 

Was this review helpful? Yes
Laura M, Front Office Manager at Holiday Inn Woking, responded to this review

Dear Guest Thank you for taking the time to review our property. We appreciate your nice comments and look forward to welcoming you back in our brand new refurbished hotel in the near future. Kind Regards Laura More 

Bourne, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Holiday Inn Woking on Sunday 27th July, it was an overnight stop whilst visiting LEGOLAND with the family. Check in was easy, the staff made you feel very welcome and were very efficient. We were allocated a family room on the 4th Floor, the room was well laid out, with a double bed and a double... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Double beds(12)
  • Car park(10)
  • Very clean(10)
  • Very good(4)
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