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Holiday Inn Woking

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Victoria Way, Woking GU21 8EW, England
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Holiday Inn Woking
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457 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ebbw Vale, United Kingdom
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Booked this hotel as a package through the Chessington website for a weekend trip for my daughters birthday. Hotel was about half an hour away from Chessington. We parked in the hotels underground carpark as we had parking included in our package but otherwise it costs £15 to park there overnight. Check in was very quick and efficient and staff... More 

Was this review helpful? Yes 1
Nairobi
Level Contributor
105 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed there for 2 nights in a quick visit to Woking, the location was excellent for me because it is close to the office I wanted to visit as well as the train station. However, is right in front of a highway, so unless you close all windows, traffic noise is constant. Staff was kind and professional, food was ok... More 

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IHGCare, Guest Relations Manager at Holiday Inn Woking, responded to this review

Dear Helena M, Thank you for taking the time to tell us about your experience at our hotel. We appreciate the high rating you gave in terms of the cleanliness of our property and the service rendered by our staff. On the other hand, we sincerely apologize for the inconvenience you experienced due to the soundproofing conditions on site and... More 

Sleaford, England, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

On arrival the staff were very friendly and helpful The room was spacious and clean, with everything we could need for a 1 night stay We were not disturbed by any noise in the night In the morning, breakfast was plentiful and lovely, with so much choice, even me as a fussy eater was satisfied! Overall an excellent hotel, thanks... More 

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Wamboin
Level Contributor
71 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is in the course of being upgraded - and turned into a Hilton Doubletree. We were initially given a newly upgraded room on the 5th floor. The phones were not working, and the refrigerator seemed to have been removed as part of the upgrade! (It was a surprise to the staff member with whom we spoke.) The room... More 

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IHGCare, Guest Relations Manager at Holiday Inn Woking, responded to this review

Dear Menippus, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff. However, we’re sorry we fell below your expectation regarding the noise, room amenities. We will address these concerns. I assure you that the feedback of our hotel will be... More 

Margate, United Kingdom
Level Contributor
148 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 3 weeks ago

quick friendly efficient check in nice spacious sitting area and reception disabled parking foc right outside front door fair size room, comfortable beds efficient ac not noisy during 3 night stay good selection at breakfast which was discounted if you paid the night before plenty of seating in bar area recommended

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Peterborough, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed on a Friday night with wife and 3 young kids as a base to move on to Thorpe Park. Staff were really helpful in getting the right booking... Family of 5 needs 2 rooms....we got connecting rooms which were great. All clean and in good order...beds very comfortable Staff in hotel and restaurant were all very polite and helpful... More 

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Manchester
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 19, 2015 via mobile

Stayed for one night on a business trip.. the room was ok although on our floor (5th) there was building work from 8 am. we were charged 15.00 for car park one night. Breakfast was just ok took her 2 attempts to get it right. Overall... just ok.. will be nice when the building work is finished.

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IHGCare, Guest Relations Manager at Holiday Inn Woking, responded to this review

Dear ShelbySJ, Thank your for writing a comment about your experience with us. We would like to apologize for the inconvenience caused by the renovations and for any shortcomings you experienced during your stay. We hope to accommodate you again once we are done with the enhancements for us to provide you much better and more memorable experience. Again, thank... More 

Level Contributor
114 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
2 of 5 stars Reviewed June 18, 2015

There is nothing fundamentally wrong about this Holiday Inn but the overall experience is quite forgettable. I am a regular user of this chain and the affiliated hotels Intercontinental and Crowne Plaza and I have to say that this one was probably the worst one of the ones I stayed in within London and a 50mile radius from London. The... More 

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IHGCare, Guest Relations Manager at Holiday Inn Woking, responded to this review

Dear PDS T, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our lobby. However, we’re sorry we fell below your expectation regarding the room condition. We will look into this concern. I assure you that the feedback of our hotel will... More 

Middlewich, United Kingdom
Level Contributor
75 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed June 10, 2015

We arranged to stop here before setting off to drive to France. The hotel was easy to find had a good car park and a spacious clean comfortable room. It was good value as a stopover and handily placed.

Was this review helpful? Yes 1
Warrington, United Kingdom
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 8, 2015

Stayed at this Hotel during a business trip and was very much pleased with my stay. The rooms were good , spacious and comfortable. The breakfast was excellent. Overall a very nice place to stay and would recommend it to others.

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Hotel Review Summarization

What travelers say

  • Double beds(12)
  • Car park(10)
  • Very clean(10)
  • Very good(4)
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