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Holiday Inn Woking

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Victoria Way, Woking GU21 8EW, England
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Holiday Inn Woking
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453 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Margate, United Kingdom
Top Contributor
140 reviews 140 reviews
93 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

quick friendly efficient check in nice spacious sitting area and reception disabled parking foc right outside front door fair size room, comfortable beds efficient ac not noisy during 3 night stay good selection at breakfast which was discounted if you paid the night before plenty of seating in bar area recommended

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Peterborough, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed on a Friday night with wife and 3 young kids as a base to move on to Thorpe Park. Staff were really helpful in getting the right booking... Family of 5 needs 2 rooms....we got connecting rooms which were great. All clean and in good order...beds very comfortable Staff in hotel and restaurant were all very polite and helpful... More 

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Manchester
Contributor
14 reviews 14 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for one night on a business trip.. the room was ok although on our floor (5th) there was building work from 8 am. we were charged 15.00 for car park one night. Breakfast was just ok took her 2 attempts to get it right. Overall... just ok.. will be nice when the building work is finished.

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Top Contributor
104 reviews 104 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed 2 weeks ago

There is nothing fundamentally wrong about this Holiday Inn but the overall experience is quite forgettable. I am a regular user of this chain and the affiliated hotels Intercontinental and Crowne Plaza and I have to say that this one was probably the worst one of the ones I stayed in within London and a 50mile radius from London. The... More 

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IHGCare, Guest Relations Manager at Holiday Inn Woking, responded to this review

Dear PDS T, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our lobby. However, we’re sorry we fell below your expectation regarding the room condition. We will look into this concern. I assure you that the feedback of our hotel will... More 

Middlewich, United Kingdom
Top Contributor
75 reviews 75 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We arranged to stop here before setting off to drive to France. The hotel was easy to find had a good car park and a spacious clean comfortable room. It was good value as a stopover and handily placed.

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Warrington, United Kingdom
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at this Hotel during a business trip and was very much pleased with my stay. The rooms were good , spacious and comfortable. The breakfast was excellent. Overall a very nice place to stay and would recommend it to others.

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UK
Top Contributor
61 reviews 61 reviews
22 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

One night stay, good in all aspects, excellent wifi. Breakfast very good, service and reception very good. Bar (coffee) came cold not impressed. Wifi in room was best I have used anywhere, and it was free. Room newly renovated on 7th floor.

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Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel is very clean staff are very good breakfast was very good loads of choices would come again 100% Shame about the alarm going off 3 times in the middle of the night but I guess that's out of there control other then that I really can't fault this hotel

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Gloucester, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

I have previously stayed regularly at the Holiday Inn but had not stayed for several months. Hannah on Reception was extremely welcoming, remembering my name, dealing with things quickly and efficiently and taking the time to explain about the improvements in the hotel that are ongoing. With excellent customer service like that I wouldn't stay in another hotel in Woking... More 

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Peter C, Front Office Manager at Holiday Inn Woking, responded to this review

Dear Mr J948 I would like to take this opportunity to thank you for your recent stay and for your kind words - we pride ourselves very much on our customer service and it is so nice to receive positive feedback. I have passed on your comments to Hannah and I hope we will be able to welcome you again... More 

West Sussex
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Booked the Holiday Inn for an overnight stay on a theatre break. Hotel currently being renovated but very unobtrusive. We had a newly refurbished executive room. Nice decoration, comfortable bed and all amenities that you would expect, flat screen TV, tea and coffee making facilities, modern bathroom, iron & board for those who are so inclined, free safe. Very business... More 

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Peter C, Front Office Manager at Holiday Inn Woking, responded to this review

Dear Suzieredshoes Thank you for taking the time to review your stay. I am please you enjoyed yourself and found reception to be friendly and welcoming. Unfortunately being a town centre property we do have to charge for parking and our charges are competitive with surrounding car parks. I hope this did not spoil your stay too much and that... More 

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