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All 8 Woking hotels

Holiday Inn Woking

3.0 of 5 Hotel   |   Victoria Way, Woking GU21 8EW, England
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Ranked #4 of 8 hotels in Woking
A recent review
3 of 5 stars reviewed 5 days ago
Sian W Bridgend, United Kingdom
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352 people have reviewed this hotel

Traveler rating
    91
    165
    63
    22
    11
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94
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109
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
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  • English first
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English first
Bridgend, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed for the weekend and upgraded to an executive room. The room itself was lovely but the bed was terrible. It sank in the middle and you could see this by just looking at it! We moved room thanks to Oksana, the housekeeping manager, who was really helpful. Unfortunately the bed in the other room had the same issue,... More

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Booked through the Legoland site, great hotel, plenty of staff on hand. The room was clean and spacious,the breakfast was fab plenty of choice and hot. Quick check in and check out,limited parking spaces but the there is a multi-storey car park right next to the hotel.

Was this review helpful? Yes 1
WMorris2014, General Manager at Holiday Inn Woking, responded to this review

Dear Guest, Thank you for your very kind comments, my team have worked hard to ensure we always deliver consistent high service standards to all our guests. At the heart of this lies our commitment to our ethos of Great Hotel Guest Love and to this point I believe we achieved our goal during your stay. I do hope if... More

Chester-le-Street, United Kingdom
Senior Contributor
35 reviews 35 reviews
27 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for one night on a business trip and was delighted with the size and comfort of the standard rooms. Bed comfortable with choice of pillows. customer service was especially pleasing with plenty of staff around on both check in and check out. Recommended for a short stay.

Was this review helpful? Yes
WMorris2014, General Manager at Holiday Inn Woking, responded to this review

Dear Guest, Dear Guest, Thank you for the positive feedback during your stay, the hotel team is a real credit to the business and they ensure each guest is treated has an individual; this makes the whole experience a very pleasant one. I will pass on your kind comments to all the teams in the hotel However the one thing... More

Welwyn Garden City, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked the hotel through chessington web Site, very impressed, children ate free at dinner, lovely cooked breakfast, very comfortable room, and 2 days at chessington . Only downfall was the fire alarm going off at 7.30 am.

Was this review helpful? Yes
WMorris2014, General Manager at Holiday Inn Woking, responded to this review

Dear Guest, Thank you for your kind comments the team try and ensure that they deliver above and beyond the standards required by Holiday Inn, and this is achieved through guest engagement. And I am delighted to read that we are doing this consistently, which is a fantastic achievement. I will ensure that all my colleagues in the hotel see... More

UK
Reviewer
4 reviews 4 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My family and I have just had a short break here to visit Chessington World of Adventure (30 mins drive away). We found the staff to be friendly and very helpful, especially when 1 of our children became ill. Restaurant was pricey for an evening meal, food was good, but we expected higher prices as we are in the South.... More

Was this review helpful? Yes
WMorris2014, General Manager at Holiday Inn Woking, responded to this review

Dear Guest, Thank you for the positive feedback during your stay, the hotel team is a real credit to the business and they ensure each guest is treated has an individual; this makes the whole experience a very pleasant one. I will pass on your kind comments to all the staff within the hotel. However the one thing at binds... More

Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The staff are generally friendly and sometimes know what they are doing . The hotel is always full of contrasting groups , holidaying family's with young children off to Lego land ,and suited business types. Being full makes the hotel complacent . Whenever you ask about obvious lack of professionalism frm the minor - no key on the wine menu... More

Was this review helpful? Yes
Peter C, Front Office Manager at Holiday Inn Woking, responded to this review

Dear Guest Thank you for taking the time to review the Holiday Inn Woking. I am sorry that you did not enjoy your stay with us on this occasion. However i would like to take the opportunity to assure you that we value each and every guest and compete extremely hand in an increasingly challenging market for every guest who... More

Wales
Senior Contributor
48 reviews 48 reviews
36 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for one night to visit LEGOLAND. We were able to book two connecting rooms - a bit of a faff at first, but only because the hotel were trying to give us the right type of room (my own fault for not checking the best types to have as connecting rooms), but this was sorted by ultra-helpful staff. The... More

Was this review helpful? Yes
WMorris2014, General Manager at Holiday Inn Woking, responded to this review

Dear Guest, Thank you for the positive feedback during your stay, the hotel team is a real credit to the business and they ensure each guest is treated has an individual; this makes the whole experience a very pleasant one. I will pass on your kind comments to all the teams in the hotel However the one thing at binds... More

Aberystwyth, United Kingdom
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Holiday Inn was what you would expect from a Holiday Inn - clean, friendly and efficient service, corporate but stylish and ok. But don't go to Woking unless you absolutely have to for business! We couldn't find anywhere for a decent drink (think Yates, Wetherspoons - everything is chain and scruffy with it). The saving grace was Latino's Italian... More

Was this review helpful? Yes
WMorris2014, General Manager at Holiday Inn Woking, responded to this review

Dear Guest, Thank you for the positive feedback during your stay, the hotel team is a real credit to the business and they ensure each guest is treated has an individual; this makes the whole experience a very pleasant one. With regards to Woking it is now becoming a more popular place to visit as there are many great theme... More

Coventry, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent 2 nights here so that we could take our 2 grandchildren to Legoland. Hotel well sited, as only 25 mins away (As is Thorpe Park). Family room had 2 doublebeds, which are more suitable than a bed settee / camp bed. Very hot weather, so air conditioning was a god send. No noise, so we all slept well. Reception... More

Was this review helpful? Yes
WMorris2014, General Manager at Holiday Inn Woking, responded to this review

Dear Guest, Thank you for your kind comments the team try and ensure that they deliver above and beyond the standards required by Holiday Inn, and this is achieved through guest engagement. And I am delighted to read that we are doing this consistently, which is a fantastic achievement. I will ensure that all my colleagues in the hotel see... More

Inverness, Scotland
Senior Contributor
48 reviews 48 reviews
20 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here one night on 18th July. Very impressed with all aspects of the visit. Reception was very helpfull. The room was clean, spacious, and the air conditioning worked perfectly, which was a blessing as the weather was extremely hot and humid. Breakfast was good, and the service in the restaurant was very efficient. Only negative point - breakfast was... More

Was this review helpful? Yes
Peter C, Front Office Manager at Holiday Inn Woking, responded to this review

Dear Guest Thank you for your review of your recent stay last week. I am so pleased that you enjoyed your stay with us and that you found my team on reception to be helpful. We always try and give the best possible welcome and on this occasion it seems we have done this. I will pass on your comments... More

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Additional Information about Holiday Inn Woking

Address: Victoria Way, Woking GU21 8EW, England
Phone Number:
Location: United Kingdom > England > Surrey > Woking
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Woking 3*
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Also Known As:
Holiday Inn Woking Hotel Woking
Woking Holiday Inn

42 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Discover all that Woking has to offer at the conveniently located Holiday Inn Woking You are at the heart of everything; shopping, dining, entertainment and the arts. The town centre, the New Victoria Theatre and Woking train station are all within easy walking distance. There are more than a dozen glorious and challenging golf courses designed to suit players of all levels within a 5 mile radius of the Holiday Inn Woking.Experience fine dining at Hugo s Brasserie or enjoy your favourite drink in Hugo s Bar. From a great breakfast to start your day to a relaxing meal in the evening our team looks forward to welcoming you.Great for Getaways The Holiday Inn Woking is an ideal base from which to explore many of the South East s finest visitor attractions. Within a 20 mile radius is Thorpe Park, Chessington World of Adventures, Legoland, Windsor, Ascot and Mercedes Benz World something for the entire family.Direct trains from Woking Station (5 mins walk) run to Central London with the journey taking as little as 25 minutes.Best for BusinessThe purpose built facilities at the Holiday Inn Woking have been designed to cater for the demands of today s business traveller. The air conditioned bedrooms offer comfortable work space and high-speed internet access. WiFi is available in the lounge. ... more   less 
Number of rooms
161

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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