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Holiday Inn Runcorn

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Wood Lane, Beechwood, Runcorn WA7 3HA, England
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Holiday Inn Runcorn
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Holiday Inn Runcorn
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408 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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English first
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    (408)
  • Mar-May only
    (101)
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Aylesbury, Bucks, England
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Right from arriving the experience was good. Plenty of parking conveniently outside the front of the hotel. Check-in was painless and extremly professional. I booked a table in the restaurant for dinner and it was prepared and ready for me when I went in. The meal was very good and the young ladies in the restaurant were very attentive and... More 

Was this review helpful? Yes
Dublin, Ireland
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

This hotel was terrible. I had high hopes from the pictures on the booking site and I was truly shocked and disappointed. When I arrived in the hotel I was shown to a nice room, trouser press, hot chocolate, big walk in shower... when I tried to turn off the TV the remote didn't work, so I picked up the... More 

Was this review helpful? Yes
SoniaThomson1, Guest Relations Manager at Holiday Inn Runcorn, responded to this review

Dear Evelyn_078, Thank you for taking the time to review your recent stay here at Holiday Inn Runcorn. I am sorry that your stay experience was not as expected and kindly ask that you call me in order that we can discuss in more detail the issues you experienced and I can then take appropriate action with the hotel team.... More 

Travelers are raving about these Runcorn hotels

London, United Kingdom
Level Contributor
3 reviews
1 of 5 stars Reviewed 6 days ago NEW

Well I assume the half empty packet of Worthers Originals along with the crumbs in drawers and corners of the room were just a novel free gift to customers and nothing to do with poor cleaning. This and the 'ironic' stains on the sofa suggested that there was an attempt to go for the shabby 'so grim its cool' look.... More 

Was this review helpful? Yes
SoniaThomson1, Guest Relations Manager at Holiday Inn Runcorn, responded to this review

Dear Popevaderii , Thank you for taking the time to review your recent stay here at Holiday Inn Runcorn. Please accept our apologies for the shortfalls in service that you experienced and I kindly ask that you contact me directly on 01928 754804 so that we may discuss your stay in more detail. Accordingly I await hearing from you. Kind... More 

Portsmouth, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel with good facilities and food, but no fridge in room. stayed here for 2 nights, while travelling with newmarket holidays. quite a way from Liverpool City though, about 35 minute drive. A bit noisy on the Saturday night, as there was a wedding, and the guests were very boisterous about one o'clock in the morning

Was this review helpful? Yes
SoniaThomson1, Guest Relations Manager at Holiday Inn Runcorn, responded to this review

Dear teresab35, Thank you for taking the time to review your recent stay here at Holiday Inn Runcorn. We are pleased that you had an enjoyable stay with us and look forward to welcoming you back soon. Kind regards Sonia Thomson Guest Relations Manager More 

North Shields, Tyne & Wear
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in this hotel for 2 nights whilst visiting Liverpool, through Newmarket Holidays. Found the rooms spacious, comfortable and with the necessary facilities, ie tea/coffee making, large TV, and clean and fresh looking bathroom. On arrival we did notice a smell of paint and later realised that some of the rooms were being re-decorated, but the smell did not... More 

Was this review helpful? Yes
SoniaThomson1, Guest Relations Manager at Holiday Inn Runcorn, responded to this review

Dear sabiston, Thank you for taking the time to review your recent stay here at Holiday Inn Runcorn. We are so pleased that you had an enjoyable stay with us and we look forward to welcoming you back to the hotel on your next coach tour. Kind regards Sonia Thomson Guest Relations Manager More 

Grimsby, United Kingdom
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 1 week ago

stayed at hotel booked through Dimond holidays for coronation street tour, room lovely very clean evening meal really bad, choice of Pollock chicken or veg pasta, I had pasta that was not to bad, daughter and friend had chicken, that they could not eat, veg under cooked, and only chocolate cakes for sweet, there was tart ,but that went within... More 

Was this review helpful? Yes
SoniaThomson1, Guest Relations Manager at Holiday Inn Runcorn, responded to this review

Dear greatgranny123, Thank you for taking the time to review your recent stay here at Holiday Inn Runcorn. We take all of our guest comments very seriously and have passed yours to the hotel team. Kind regards Sonia Thomson Guest Relations Manager More 

Newcastle upon Tyne, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nice hotel up to standard. However its certainly not one of the best parking a coach. When you enter the hotel there is no notice telling you of a second park with more room IF you turn Right when you drive in. The coach before me was damaged the night i stayed, purely for lack of signs !!

Was this review helpful? Yes 1
SoniaThomson1, Guest Relations Manager at Holiday Inn Runcorn, responded to this review

Dear gengiskarn, Thank you for taking the time to review your recent stay here at Holiday Inn Runcorn. Your comments have been passed to the hotel team with reference to coach parking and we look forward to welcoming you back soon. Kind regards Sonia Thomson Guest Relations Manager More 

Worthing, United Kingdom
Level Contributor
137 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very impressed with room. I am a member of their loyalty scheme but not sure they knew this when booking. Our room was massive, had everything you could have wanted from tea coffee making facilities to free drinking water in bottles. We booked months in advance & our double/twin room was £38!! Can't comment on restaurants area as did not... More 

Was this review helpful? Yes 1
SoniaThomson1, Guest Relations Manager at Holiday Inn Runcorn, responded to this review

Dear KarinKidd, Thank you for taking the time to review your recent stay here at Holiday Inn Runcorn. We are so pleased that you had an enjoyable stay with us and your comments have been passed to the hotel team. I do hope that you enjoyed seeing James at Delamere and we look forward to welcoming you back to the... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Had our wedding here!! Great place everything was perfect, food staff rooms the lot!! Couldn't of helped us more highly recommend to anyone wanting to stay or have a party here, I have been to a few weddings here and they have all been perfect .

Was this review helpful? Yes
SoniaThomson1, Guest Relations Manager at Holiday Inn Runcorn, responded to this review

Dear Jemmacalland, Thank you for taking the time to review Holiday Inn Runcorn. We are so pleased that you chose us to make your day special and your comments have been passed to the hotel team. May I take this opportunity to congratulate you and wish you a long and happy life together. Kind regard Sonia Thomson Guest Relations Manager More 

nottingham
Level Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for 3 nights and it was ok. Good points food was tasty, check in was efficient, room was clean, bed was comfy, tv was great Downside air con was very poor meant poor nights of sleep due to the heat, room was very small and bathroom although nicely presented was tiny. The walk in shower flooded as the... More 

Was this review helpful? Yes
SoniaThomson1, Guest Relations Manager at Holiday Inn Runcorn, responded to this review

Dear hearty100, Thank you for taking the time to review your recent stay here at Holiday Inn Runcorn. Your comments have been passed to the hotel team and we look forward to welcoming you back soon. Kind regards Sonia Thomson Guest Relations Manager More 

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