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All 3 Runcorn hotels

Holiday Inn Runcorn

3.0 of 5 Hotel   |   Wood Lane, Beechwood, Runcorn WA7 3HA, England
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66%
Ranked #2 of 3 Hotels in Runcorn
A recent review
3 of 5 stars reviewed 2 days ago
Rootsman75
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296 reviews from our community

Traveler rating
    66
    120
    73
    19
    18
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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English first
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

Hotel seemed pleasant on arrival. Staff very friendly and efficient on check in. Room very small but clean if not a bit shabby in decor. Not many rooms seems to have door closers so every time someone closes their door everyone's rooms shakes. Was kept awake most of the night with this fr 2 nights running and then woken early... More

Was this review helpful? Yes
Laura D, Guest Relations Manager at Holiday Inn Runcorn, responded to this review

Dear Rootsman 75, Thank you for updating your review. We here at the Holiday Inn Runcorn are looking forward to welcoming you back on your next tour. Kind regards Sonia Thomson Guest Relations Manager More

Chester, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here recently as our friends held their wedding reception at the hotel. Staff at check in we're welcoming and attentive. Our room was on the first floor, whilst not huge in size it was comfortable and plenty big enough for the two of us. There are tea & coffee making facilities in your room & a hair dryer.... More

Was this review helpful? Yes
Laura D, Guest Relations Manager at Holiday Inn Runcorn, responded to this review

Dear Clarke Thomas, Thank you for taking the time to review the Holiday Inn Runcorn on trip advisor following your recent stay. We are so pleased to hear that you enjoyed your time with us while celebrating your friends wedding and look forward to welcoming your back in the near future. Kind regards Laura Derricott Guest Relations Manager More

1 review
2 of 5 stars Reviewed 3 days ago NEW

Hotel seemed pleasant on arrival. Staff very friendly and efficient on check in. Room very small but clean if not a bit shabby in decor. Not many rooms seems to have door closers so every time someone closes their door everyone's rooms shakes. Was kept awake most of the night with this fr 2 nights running and then woken early... More

Was this review helpful? Yes
Laura D, Guest Relations Manager at Holiday Inn Runcorn, responded to this review

Dear Christian O, It was very nice to speak with you earlier and will look forward to welcoming you back in the near future. Kind regards Sonia Thomson Guest Relation Manager More

Travelers are raving about these Runcorn hotels

1 review
5 of 5 stars Reviewed 1 week ago

Just stayed for a weekend away with my wife, the hotel was running 2 weddings and had a bus full of holiday makers but still had time for all other guests, excellent and freindly service from all staff members, rooms very clean and modern and breakfast very nice, would highly recommend if visiting Chester or Liverpool, Thank you to all... More

Was this review helpful? Yes
Laura D, Guest Relations Manager at Holiday Inn Runcorn, responded to this review

Dear Ian F, Thank you for taking the time to post your comment on Trip Advisor. We here at the Holiday Inn Runcorn are so pleased that you felt you had excellent service and that you and your wife had a relaxing weekend. I will pass your comments to the team and we look forward to welcoming you back in... More

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Positives: Rooms comfortable and clean Staff very helpful and friendly, exemplary service. Evening meals pretty good. Good location, very quiet and actually quite picturesque. Has a good pool and fitness centre. Negatives: Despite the roof of the hotel being festooned with cellular masts, I couldn't get a solid 3G signal on either O2 or EE, which meant paying for the... More

Was this review helpful? Yes
Laura D, Guest Relations Manager at Holiday Inn Runcorn, responded to this review

Dear Robin Evans, I am so sorry to hear that your recent stay at Holiday Inn Runcorn was not as anticipated. We do pride ourselves in making each guests stay a pleasant experience and kindly ask that youc all me on 01928754850 so that we can discuss the points your raise in more detail. Kind regards Laura Derricott Guest Relations... More

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a great stay here staff very friendly apart from a small incident with a beer knife and a over enthusiastic bar maid I would go back Rooms clean and airy, food good, area Runcorn v nice I would stay again if they let me Overall pleasent and good value

Was this review helpful? Yes 4
Laura D, Guest Relations Manager at Holiday Inn Runcorn, responded to this review

Dear David, Thank you for taking the time to post your comment on Trip Advisor. We here at the Holiday Inn Runcorn are pleased that you enjoyed your stay with us and look forward to welcoming you back in the near future. Kind regards Laura More

County Durham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Requested a double bed got 2 singles. Won't take American Express any more due to new ownership which means I won't use them anymore. One more thing which is unbelievable is you have to pay for a very expensive wifi. Someone needs to get hold of this franchise as it's falling seriously behind other hotel groups. Premier inns are so... More

Was this review helpful? Yes 2
Laura D, Guest Relations Manager at Holiday Inn Runcorn, responded to this review

Dear Andy, I am so sorry that your stay at the Holiday Inn Runcorn was not as expected. If you would like to give me a call at your convenience on 01928 754850 so that we can discuss with you the points you raise in your review. Kind regards Laura More

Sutton Coldfield, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This was a late booking as other Hotels closer to Chester were fully booked, However I will definitely stay there again as the facilities were better than other Hotels we have used in the past. Swimming Pool and Gym, Restaurant food was piping hot and good.

Was this review helpful? Yes 1
Laura D, Guest Relations Manager at Holiday Inn Runcorn, responded to this review

Dear Andysmithmac, Thank you for taking the time to post your review on Trip Advisor. We here at the Holiday Inn Runcorn are pleased that you had an enjoyable stay used all of our facilities on site and your comments have been passed to our team members. We look forward to welcoming you back in the near future. Kind regards... More

Southampton, United Kingdom
Top Contributor
57 reviews 57 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

These days the Holiday Inn chain has become my favourite hotels but this one didn't really live up to current standards. Room was "minute" - thankfully I didn't have a cat to swing - with very old furniture. Breakfast was excellent though !! Really think that this hotel was much more interested in the revenue from functions (and the stay... More

Was this review helpful? Yes
Laura D, Guest Relations Manager at Holiday Inn Runcorn, responded to this review

Dear John S, I am so sorry to read that your stay at Holiday Inn Runcorn was not the experience you would have hoped for. In order that we can rectify this can I kindly ask that you give me a call on 01928 754850 to discuss in more detail the points raised in your review. Kind regards Laura More

South Yorkshire, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Stayed here for 1 night (Fri 25th July 2014) as a halfway point travelling to a wedding in Wales. The location is good and easy to find just off the motorway. From the outside the hotel looks nice and so does the reception area as you enter. The receptionist was very friendly and helpful and were checked into a room... More

Was this review helpful? Yes 1
Laura D, Guest Relations Manager at Holiday Inn Runcorn, responded to this review

Thank you for posting your comments onto the TripAdvisor website following your recent stay with us here at the Holiday Inn Runcorn. I regret that you had such a disappointing experience with us and I would welcome the opportunity to apologise to you personally - as such please call me on 0871 942 9070 at your convenience. Regards Laura Derricott... More

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Additional Information about Holiday Inn Runcorn

Address: Wood Lane, Beechwood, Runcorn WA7 3HA, England
Phone Number:
Location: United Kingdom > England > Cheshire > Runcorn
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Runcorn 3*
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Also Known As:
Holiday Inn Runcorn Hotel Runcorn
Runcorn Holiday Inn

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