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Holiday Inn Runcorn

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Wood Lane, Beechwood, Runcorn WA7 3HA, England
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1 room 1 guest
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Holiday Inn Runcorn
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426 Reviews from our TripAdvisor Community

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Traveler rating
    90
    157
    118
    33
    28
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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    (426)
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    (101)
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

We visited the hotel for a wedding on the 29th August, all round the day was a good one and the food was fantastic, but whilst waiting in between services etc people where gathered at the bar as you do having a drink and enjoying the day, 4 drinks cost £19.90. A friend bought a bottle of wine, £26!! The... More 

Was this review helpful? Yes 1
St Pierre de Frugie, France
2 reviews
2 of 5 stars Reviewed 6 days ago NEW

We had a 6 day booking but the room we were in was scheduled for refurbishment from the 3rd night so we were asked to move. We moved into an upgraded room but the story was the same as the first room we were in. Air con did not work, services in the room were very poor, the offered solution... More 

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Travelers are raving about these Runcorn hotels

Surrey
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 6 days ago NEW

I stayed at the holiday inn in Runcorn on business. First Impressions were not good as the outside of the hotel looked bleak. The firtst stop after a long drive were the public toilets and these were also showing their age with broken and water damaged ceiling tiles etc... On arrival in my room the smell was poor (old and... More 

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Sunderland, United Kingdom
Level Contributor
57 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent a night here whilst on the Chester and Liverpool trip with National Holiday and cannot complain. Twin room was a good size, ample space to move around, beds were comfortable and clean as was the carpet. Bathroom had a good size shower and plenty of clean thick white towels. There were even toiletries in the shape of shower gel,... More 

Was this review helpful? Yes 1
Kingston-upon-Hull, United Kingdom
Level Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here overnight as part of a national holidays trip and found the hotel to be very good. Food was very nice, service was good. Room although a little small was clean and had a decent size tv. Bathroom nice and clean and adequate number of nice towels and toilitries. Overall would defiantly stay again.

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SoniaThomson1, Guest Relations Manager at Holiday Inn Runcorn, responded to this review

Dear clarktoppcat, Thank you for taking the time to review your recent stay here at Holiday Inn Runcorn. We are pleased that you had an enjoyable stay with us and look forward to welcoming you back to the hotel in the future. Kind regards Sonia Thomson More 

Gateshead, United Kingdom
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago

Stopped here on a weekend break with National Holiday. I looked up reviews before we went, and must admit was very apprehensive as reviews were not great. First impression not to bad. staff were friendly at most, hotel inside needs a little bit of TLC rooms the same Beds ok pillows were like bricks. But the bathrooms were lovely and... More 

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SoniaThomson1, Guest Relations Manager at Holiday Inn Runcorn, responded to this review

Dear jackietel , Thank you for taking the time to review your recent stay here at Holiday Inn Runcorn. You may have noticed during your stay that the hotel is undergoing a programme of refurbishment and we hope we are able to welcome you back to the hotel in the future so that you can see the transformation. Kind regards... More 

Level Contributor
79 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 1 week ago

Just OK... That's how I'd describe this hotel. Check-in was OK, nothing special, but just lacked any 'wow' everything was explained etc and I had all my details confirmed. I think I got upgraded for free to an executive bedroom, but I'm not 100% as I wasn't told! If I was thanks :) My bedroom although small had everything I... More 

Was this review helpful? Yes
SoniaThomson1, Guest Relations Manager at Holiday Inn Runcorn, responded to this review

Dear lazy_beach_days88, Thank you for taking the time to review your recent stay here at Holiday Inn Runcorn. I am sorry that you did not have the stay experience you had anticipated, your comments have been passed to the hotel team and I hope that we are able to welcome you back to the hotel where you will see a... More 

County Durham, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed here for four nights on two consecutive weeks whilst on business. The hotel is in a good location for access to all main motorways, however major roadworks around Runcorn will delay journey times. However, the hotel is very clean and comfortable with super friendly staff, especially Lesley at breakfast who remembers all the guests by first name. I found... More 

Was this review helpful? Yes 1
Glasgow, United Kingdom
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We have stayed before, and although it’s not perfect it’s ok for an overnight stop, as it is close to family we visit occasionally. Check in was quick and easy, and we were advised hours for food etc. Usually we stay in a standard double, and we have always had a discounted rate. If you pay the full rate you... More 

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SoniaThomson1, Guest Relations Manager at Holiday Inn Runcorn, responded to this review

Dear RaRaBush, Thank you for taking the time to review your recent stay here at Holiday Inn Runcorn. We take all of our guest comments seriously and thank you for your comprehensive review. Your comments have been passed to the hotel team and we look forward to welcoming you back to the hotel soon. Kind regards Sonia Thomson Guest Relations... More 

Bristol, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Can't believe some of comments. My room was clean, quiet and very comfortable bed with good pillows and huge television and wardrobe.Food adequate and very good breakfast on second day. Good pool and gym. Shame location so remote if you haven't got own transport.

Was this review helpful? Yes
SoniaThomson1, Guest Relations Manager at Holiday Inn Runcorn, responded to this review

Dear SusanP, Thank you for taking the time to review your recent stay here at Holiday Inn Runcorn. We do hope that we can welcome you back to the hotel in the future. Kind regards Sonia Thomson Guest Relations Manager More 

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