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All 3 Runcorn hotels

Holiday Inn Runcorn

3.0 of 5 Hotel   |   Wood Lane, Beechwood, Runcorn WA7 3HA, England
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Ranked #2 of 3 hotels in Runcorn
A recent review
4 of 5 stars reviewed 2 days ago
Susan K Blackpool, United Kingdom
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242 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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English first
Blackpool, United Kingdom
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here recently for a surprise birthday party, the hotel is in a pleasant quiet residential area with plenty of parking. Our standard room was a little on the small side but adequate for a short stay, very clean with a bright modern bathroom. The bed was only a double so if you're used to a kingsize like us... More

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Durham, United Kingdom
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I visited the Holiday Inn with a party of family and friends on March 29th, as part of a 2 day coach trip to Liverpool and Chester with National holidays. My expectations were high - as I had previously stayed at Holiday Inn at Leeds Brighouse - which I would definitely rate as a 4 star hotel. Firstly, on arrival... More

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jonathan_huglin, General Manager at Holiday Inn Runcorn, responded to this review

Dear Gillian K, Thank you for taking the time to write your review regarding your recent stay here at the Holiday Inn Runcorn. I am sorry to hear that there were certain aspects of your visit that did not meet your standards in particular the allocation of your rooms and your dining experience. Unfortunately the rooming list sent over by... More

Derby, United Kingdom
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My hubby surprised me with a weekend away at this hotel .. Great location for Chester and Wales .. I wanted to give this hotel a 5 star as it so deserves it but some of the staff let it down which I feel for you to do anything about it you need to know .. Receptionist nice friendly but... More

Was this review helpful? Yes 1
jonathan_huglin, General Manager at Holiday Inn Runcorn, responded to this review

Dear angie01332, Firstly, let me begin by thanking you for taking the time to share the experience which you encountered during your stay here at the Holiday Inn Runcorn. I am delighted to read that you are looking forward to visiting us again and that you would have scored us a 5 if it were not for the issues you... More

Southampton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I am a seasoned user of hotels, I use them 5 days a week so I feel I am quite within my rights to compare and contrast this establishment to the other ones I frequent. I am also a Diamond Member of Best Western hotels. Cost of breakfast unrealistic. Cost of wifi ridiculous. Don't expect to be notified by any... More

Was this review helpful? Yes 1
jonathan_huglin, General Manager at Holiday Inn Runcorn, responded to this review

Dear sumobat, Thank you for taking the time to write your review regarding your recent stay here at the Holiday Inn Runcorn. I am deeply sorry that you did not have an enjoyable stay with us and I would very much like the opportunity to investigate these concerns raised, however, I would require further information from yourself in order to... More

Upton, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 10, 2014

stayed on wally and billy weekend 7th to 9th march 2014 had a brilliant time no complaints at all no problem getting served in bar or restaurant considering the hotel was fully booked. staff were helpful and courteous rooms warm, comfortable and clean .Breakfast was very good plenty of choice would go back again to this venue.

Was this review helpful? Yes 1
jonathan_huglin, General Manager at Holiday Inn Runcorn, responded to this review

Dear ray a, Thank you for taking the time to write your review regarding your recent stay at the Holiday Inn Runcorn. I am delighted to read that you enjoyed the billy and wally weekend and that you found the hotel to be clean and comfortable with plenty of choice at breakfast and the staff to be helpful and courteous.... More

Edinburgh
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 25, 2014

Stayed here for 2 nights and will definitely go back!! Every single member of staff is so friendly and keen to help. The rooms are clean and the facilities are perfect for a relaxing time. The room was a little bit small (we had a two year old in a cot, so there was very little room to move), but... More

Was this review helpful? Yes 1
jonathan_huglin, General Manager at Holiday Inn Runcorn, responded to this review

Dear coffeeandbiscuits, Thank you for taking the time to write your review regarding your recent stay at the Holiday Inn Runcorn. I am delighted to read that you found the staff to be friendly and helpful, the rooms clean, facilities excellent and the food delicious. We appreciate you taking the time to pay compliment regarding your stay here and your... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 21, 2014

Overall an excellent stay. Staff were very helpful and attentive, especially reception. Breakfast was fresh and well presented, even at 9.15am, 15 minutes before closing. Rooms were on the smaller size, but more than ample, with nice views outside. Thankyou holiday inn Runcorn, we'll be back !!!!

Was this review helpful? Yes 1
jonathan_huglin, General Manager at Holiday Inn Runcorn, responded to this review

Dear Simon E, Thank you for taking the time to write your review regarding your recent stay at the Holiday Inn Runcorn. Here at the Holiday Inn Runcorn we are always striving to improve our customer service as we feel that it is the only way to further improve our business. We appreciate you taking the time to pay compliment... More

Newcastle-under-Lyme, United Kingdom
1 review
5 of 5 stars Reviewed February 16, 2014

I have no idea why people are moaning! We are a couple in our earlier 20's and stayed here for Valentines weekend; it was an excellent stay for an excellent price. Pleasant welcoming staff, good reception and spacious bar area, (although pricey but what else can you expect!), good sized room (standard double, it seemed excessive to want any more... More

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jonathan_huglin, General Manager at Holiday Inn Runcorn, responded to this review

Dear Jessica L Thank you for taking the time to write your review regarding your recent stay at the Holiday Inn Runcorn. I am delighted to read that you had an excellent stay during Valentines weekend, that you found the staff to be pleasant and welcoming and that you found the time to enjoy our Leisure Club facilities. We appreciate... More

Lincoln, UK
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 2, 2014 via mobile

I've stayed in several holiday inns both in UK and in Europe and have always enjoyed my stay - not at this one though! Starting with positives; - pleasant receptionist in large, welcoming foyer area - clean and well presented room Now the negatives; - room 201 very small with a very tired wooden desk and another wooden item of... More

Was this review helpful? Yes 1
jonathan_huglin, General Manager at Holiday Inn Runcorn, responded to this review

Dear Monsieur1806 , Thank you for taking the time to write your review regarding your recent stay here at the Holiday Inn Runcorn. I am sorry to read that there where certain aspects of your visit that did not meet your standards in particular the noise throughout the night. We appreciate you taking the time to comment and I would... More

halifax uk
Senior Contributor
40 reviews 40 reviews
35 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed January 21, 2014

We stayed hear a few times before but this time differed as there were no rowdy partys etc going on in and around the bar area which made the area a nice relaxing place to be. The reception and bar staff were friendly and profesional in there manor. The room we had was clean and roomy for the one night... More

Was this review helpful? Yes
jonathan_huglin, General Manager at Holiday Inn Runcorn, responded to this review

Dear yorkshire, Thank you for taking the time to write your review regarding your recent stay at the Holiday Inn Runcorn. I am delighted to read that you are a returning guest and that you found the Reception and Bar staff to be friendly and that you enjoyed relaxing in our Hub Bar. Your comments with regards to the sofa... More

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Additional Information about Holiday Inn Runcorn

Also Known As:
Holiday Inn Runcorn Hotel Runcorn
Holiday Inn Runcorn Hotel
Runcorn Holiday Inn
Address: Wood Lane, Beechwood, Runcorn WA7 3HA, England
Phone Number:
Location: United Kingdom > England > Cheshire > Runcorn
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 hotels in Runcorn
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Runcorn 3*
Official Description (provided by the hotel):
The Holiday Inn Runcorn enjoys an excellent location close to M56 Jct 12 and with close proximity to Chester, Liverpool and Manchester . This Runcorn hotel is an excellent base for visiting local attractions such as Chester Zoo, Cheshire Oakes, Liverpool FC and Manchester United FC. The Hotel combines an excellent range of facilities for both business and leisure travellers including Kids Stay & Eat Free*. Facilities include 153 bedrooms including standard, executive, family and accessible rooms, all are fully air-conditioned and have High Speed Internet Access. Conference and banqueting facilities for up to 500 people and a Spirit Health and Leisure Club which includes a swimming pool. The hotel boasts 11 meeting rooms that cater for all requirements from training courses, meetings to weddings and dinner dances. Complimentary and accessible car parking is available.The Spirit Health and Leisure club offers a gym and a large indoor heated swimming pool. ... more   less 
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