Stayed here as part of a group and can honestly find nothing good to say about it apart from Craig and Karin on the bar they were fantastic! Food was cold undercooked and took 1hr and 20 mins to be served a drink with dinner took 15 mins, definatly wouldn't stay or recommend to anyone again! The only positive was... More

Me and my firends attended aparty here on saturday night. I have to say this has to of been one of the best nights I have had here. There was plenty of room with disco in the middle. The music was alittle old but since im only 30 wasnt my taste. The food was fantasic for a fiver I thought... More

we held a party for friends, two weeks later my wife and i had booked in for a valentines dinner, but had to cancell on the day. One of our friends has left us some gifts to be put in our room. as we did not attend these giftes went missing. first staff said the gifts were not left, yet... More

went for creamfields in 2011 and stayed at this hotel,the hotel is lovely . The rooms were really comfortable and clean this hotel is about a 7-10 min taxi ride to the festival which made the experience even better because you could come back to a nice room and a really nice bar as well for all the people going... More

I live in Florida and made a prepaid reservation for this hotel. When I checked in, the agent confirmed that the reservation was prepaid in full. When I went to check out two days later I was told that everything was taken care of. Soon after I got home I see a charge on my credit card for 50 British... More

Booked a family party for new year at this hotel. Cant find many new year events where kids can go, so thought would give here a try. COMPLETE RUBBISH. First, supposed to have a family room, it was a bog standard double room with a sofa bed in! And they charged me more for this than for a proper family... More

My wife and myself attended the Gala New Year Function at this hotel, One of the best nights we have had. The food was excellent, the service first class, entertainment spot on. A very enjoyable night. It is often very easy to criticise, but lets give credit were it is due. Well Done. Grumpy Old Man More

I would like to say that this is a good hotel. I feel rooms are a little small but they have everything you need in them. Spoke to a lively young girl in chef whites very firendly waiter said her name was kirsty. She gave us lots of information about service times ideas on good days out and chester was... More

Overall, I was disappointed. Having read previous reviews, I figured that this hotel wasnt going to be great, but it served a purpose, and the hotel was close to where I need to be the following day. To start with, arriving in the vast Reception area was somewhat odd, almost as if all the furniture was missing or they couldnt... More