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Premier Inn Runcorn

Certificate of Excellence
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Chester Road | Preston Brook, Runcorn WA7 3BB, England
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Premier Inn Runcorn
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216 Reviews from our TripAdvisor Community

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Traveler rating
    94
    82
    28
    10
    2
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84
46
8
45
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
  • All months
    (216)
  • Mar-May only
    (58)
  • Jun-Aug only
    (71)
  • Sep-Nov only
    (49)
  • Dec-Feb only
    (38)
All months
GREAT MISSENDEN
1 review
4 of 5 stars Reviewed 1 week ago

Although we only stayed for one night, the hotel staff were efficient and very welcoming, as were the Burger King dinner restaurant staff. The food was also very good quality in a comfortable ambience.

Review collected in partnership with premierinn.com

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London
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Friendly check-in; sorted refund on a meal we were too late to eat. Slept well. Good location. Could do with being better signed from the main road. As (nearly always) with Premier Inn, it was a good standard and good value.

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Murwillumbah, Australia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for three nights last week when I was ill with bronchitis and my husband had a sore knee. The staff were great and very helpful. They put us in the disability room, raised the bed and even did our washing for us. Kindness itself. Wish the bed had been queen-sized but it was extremely comfortable. Thank you,... More 

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Kettering, United Kingdom
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel twice within a week. The first time I stayed the lady in reception was super helpful, even though I have stayed at a PI before, went through the "house rules" etc and then left me to it. What was nice is that she actually engaged in conversation with me rather than just processing me... More 

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Bath, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed for a couple of nights in June with friends as it was cheaper to stay here and commute into Liverpool for the weekend. The staff at the hotel and at the adjoining restaurant were very friendly and helpful. As always with a Premier Inn the beds were very comfortable. Definitely recommend. One thing - it could do with air... More 

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Liverpool, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed June 26, 2015

Stayed a couple of Nights , and found the staff absolutely fantastic, nothing was too much trouble, The pub next door was good, Have to Thank everyone i met , and i loved the idea of the Night guy,I think his name was Graham , he locked up the hotel at 11pm,so no one got in into the hotel without... More 

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Barrow-in-Furness, United Kingdom
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed June 23, 2015

Your usual Premier Inn. Conmfortable clean and tidy. Really nice pleasant staff but reception not manned 24 hours. Purpose built building so no obvious noise from people walking arpund upstairs unless they are children jumping up and down, which at 7.30 on a Sunday morning was not appreciated but staff after 8am sorted it out and it stopped. When following... More 

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Chester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 15, 2015

Could not fault hotel - would highly recommend. Only problem was room was hot so needed to open the window and the noise from motorway was very loud. We were notified about this before our stay - the hotel makes it very clear that it is on the motorway but we could not use the beer garden either due to... More 

Review collected in partnership with premierinn.com

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Reading, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 8, 2015

Very clean and the room was big with very good decor. The staff on hand were very pleasant and informative of the facilities and the local area. Would stay again or at any other premier inn also recommend to family and friends.

Review collected in partnership with premierinn.com

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Knebworth, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 4, 2015

Clean, comfortable rooms. Previous reviews have complained of motorway noise, I had a motorway-side room on both recent stays and had no cause for complaint. My only gripe is that the free WiFi is barely usable, especially if you're reliant on it for business purposes. It's an extra £5 to upgrade to their "Ultimate" WiFi which fortunately met expectations. However,... More 

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